"Hand up, I bet quite a few here were on Demon's "tenner a month"."
Yep, and (briefly) CompuServe before them. I seem to recall a time when Demon had downtime on Wednesday afternoons, though I can't recall why. It was a royal PITA, though.
I'm inclined to agree that the web was at it's best / most useful in the early 2ks, despite being slow. Email, Usenet, IRC and the web. Anyone with anything to say - including campaigners and various activists who should really have known better - could, and did, build their own little websites, or better yet, paid me to make one. These days they just throw up a Facebook page and have done with it.
Yes, acces has got better, but the more ubiquitous the web has become, the less generally useful it is. Having spent several hours today trying to help someone apply for a visitors visa to an African country, I'm torn between being impressed at how far things have come and being bloody furious that a badly designed website seems to be the only practical way to do it. Similar irritations apply to British Gas and the Pension Tracing Service, amongst others. These days, everything is web first, and, when you have an issue that the website can't resolve, getting to speak to an actual human is like waking the dead.
The problem isn't with technology per se, it's with companies who throw up a website covering the most common issues and either can't or don't address more unusual difficulties while simultaneously cutting down on staff.
On the other hand, we have services like Amazon. Yes, I know, as companies go they have their problems. But they can usually get what I need to my door when I need it - sometimes even the same day. That's not a benefit of the modern net that I'd be willing to give up in a hurry. YouTube, too, with its vast array of tutorials and how-to videos on just about everything, is incredibly useful even before you consider the funny cats.
So, did I prefer the net as it was back then, when the Information Superhighway was the future? When extravagant luxury was ISDN, and the notions of streaming video and a highly capable computer in your pocket were futuristic imaginings? Yes. Would I go back to it? Probably not.