Viewing information about a message in Backup

July 4, 2024

ID 91236

To view information about a message in Backup:

  1. In the main window of the program web interface, open the management console tree and select the Backup section.
  2. In the list of message copies in Backup in the lower part of the workspace, perform one of the following actions:
    • In the line with the details of the message that you want to view, click any of the following links: From, To, or Subject.
    • In the line with the details of the message that you want to view, select the check box and click the View button.

    A message copy containing the following message information opens:

    • ID.
    • Subject
    • Message processing rule
    • Rule ID
    • From
    • To
    • Cc
    • Bcc
    • Scan Results with a list of scan modules: Anti-Spam, Anti-Virus, Content Filtering, Anti-Phishing, Mail Sender Authentication and KATA protection.
    • Backup Reason
    • Action
    • Time moved to Backup
    • Message ID on mail server
    • Message size
    • Time sent
    • Time received
    • Attachments
    • Virus
    • Anti-Virus databases release date
    • Anti-Spam databases release date
  3. To return to the list of message copies in Backup, click the To messages list button in the upper part of the workspace.

See also

Backup

Configuring Backup settings

Finding message copies in Backup

Delivering messages from Backup to recipients

Saving messages from Backup to file

Deleting a message copy from Backup

');
Kaspersky Endpoint Security for Business Advanced: Adaptive security of your company
Web and device controls. Data encryption. Centralized and convenient management from a single console.
');
Kaspersky Premium Support (MSA): High‑priority incident processing
Telephone and web ticket support. Fast response, monitoring and health check. Submit a request and activate the contract (MSA).