Trace log

If a problem occurs during the operation of Kaspersky Security 8 for Linux Mail Server (for example, Kaspersky Security 8 for Linux Mail Server or an individual task has crashed) and you would like to diagnose it, you can create a trace log that saves all program events and send it to the Support Service.

By default, trace log files are stored in the directory /var/log/kaspersky/klms. You can specify the location of the trace log on the hard drive.

You can specify the level of detail of the trace log.

The following levels of detail of the trace log are available for selection:

• Fatal – critical errors.
• Error – events involving program errors.
• Warning – important events. The value of the smtp header that could not be decoded is recorded in the trace log.
• Info – informational events
• Debug – debugging information The trace log records the message subjects and addresses of senders and recipients, attachment names, and other information about processed messages, as well as the full details of message search queries. The log also records data from external sources and all links to web resources contained in the messages. When milter is used, the trace log records all message headers.

The highest level of detail is Debug, at which all events are recorded in the trace log; the lowest level of detail is Fatal, at which only critical events are recorded in the trace log. The default level of detail is set to Error.

At the Debug level, the trace log takes up a large amount of disk space and main contain confidential user information.