Modifying the user name and password of the HelpDesk account

July 4, 2024

ID 143861

To modify the HelpDesk account user name or password:

  1. In the main window of the program web interface, open the management console tree and select the Settings section and General Settings subsection.
  2. In the Activate HelpDesk Account section, click any link to open the HelpDesk account settings window.
  3. In the HelpDesk account user name and password section:
    • If you want to change the HelpDesk account user name, enter a new user name in the User name field.
    • If you want to change the HelpDesk account password, specify a new password in the Password field and enter it again in the Confirm password field.
  4. Click the OK button.

    The HelpDesk account settings window closes.

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