Configuring HelpDesk account settings

To configure the settings of a HelpDesk account:

1. Export the program's general settings to an XML file using the command:

   # /opt/kaspersky/klms/bin/klms-control --get-app-settings -f <name of the settings file>

2. Open the XML file to edit the settings.
3. To allow or block access to custom black and white lists of addresses for the HelpDesk account, in the <helpdesk> section, specify one of the following values for the <accessBlackWhiteList> parameter:
   • 1, to allow access to personal black or white lists;
   • 0, to block access to personal black or white lists.
4. Save the changes made.
5. Import the program's general settings from an XML file using the command:

   # /opt/kaspersky/klms/bin/klms-control --set-app-settings -f <name of the settings file>

6. To specify the name for the HelpDesk account, run the following command:

   # /opt/kaspersky/klms/bin/klms-control --set-web-helpdesk-login <login-name>, where <login-name> is the account name.

7. To specify the password for a company employee account, run the following command:

   # /opt/kaspersky/klms/bin/klms-control --set-web-helpdesk-password <password>, where <password> is the password.

The names and passwords of all accounts for using the application are located at the following path: /var/opt/kaspersky/klms/db/passwd.