Describe Team Role and Scope
Describe Team Role and Scope
Describe Team Role and Scope
Team members need to learn how to help one another, help other team members realize
their true potential, and create an environment that allows everyone to go beyond their
limitations. A team becomes more than just a collection of people when a strong sense of
mutual commitment creates synergy, thus generating performance greater than the sum of
the performance of its individual members.
Team
Group
People working towards the goal whose work is coordinated by someone else (e.g.
manager) for them. A group in itself does not necessarily constitute a team.
Unique Characteristics of a Team:
TEAM PARAMETERS
The model is based on the realization that people who work together need to cooperate with
one another in order to be most effective and productive.
1. Participation
· “present” in this context refers both to being physically present and being
psychologically present by being attentive and involved
2. Collaboration
3. Flexibility
team members should be open minded about others points of view and should be
willing to be influenced by what they hear
they need to let go of personal opinions in the interest of the team and to assume a
variety of responsibilities within the work-group situation.
4. Sensitivity
one of the oldest maxims of our culture is “Nothing ventured, nothing gained.”
most relevant risks the team members can take are confronting negative situations
within the team, adhering to a point of view even if it alienates other team members
and reaching out to other team members to offer emotional support
to take risks is itself risky, but the team suffers when too many members “play it
safe”.
6. Commitment
implies that members’ goals are consonant with the group’s objectives, that
members exhibit a strong “we” attitude.
members are willing to do their fair share of the team’s work, and that they support
the team within the organization
if a person never volunteers for tasks, is “me” oriented, or speaks disparagingly to
others about the team, he or she probably is not committed.
7. Facilitation
8. Openness
team members should not withhold significant information from one another
should not be deceptive in their participation; should make their data available for
team problem solving and planning
should openly express their feelings, attitudes, values and beliefs relative to the tasks
and functioning of the group.
Each of the eight dimensions in the model form a pair; each pair should be kept in balance
both within the behavior of individuals and within that of the team.
2. Collaboration/Commitment
3. Facilitation/Flexibility
4. Openness/Sensitivity
TEAM OBJECTIVES
Objectives are the specific goals that the team will accomplish in a fixed amount of
time. These objectives flow from the team's purpose. Each one moves you towards your
vision.
· Team objectives support the team’s vision and purpose and the Company and/or
Department objectives.
· Team objectives should be the starting point for the employee objectives set as part
of the performance management process.
· Team objectives provide the basis for talent and resource planning. They dictate the
resources needed.
TEAM ROLE
Some people are more comfortable working behind the scenes. Others like to interact and
engage with clients and customers. Some like ideas. Others prefer decisions.
Top-performing teams are built on a balance of nine basic roles—with each team member
performing a role (or roles) that reflect their unique, inherent strengths.
People
Action/Task
Thinking
problems.
· Job procedures
· Client/supplier instructions
· Quality standards