あるサイトで商品を購入後、メールが来たのですがこれは購入できていないということでしょうか？ どなたか翻訳してくれませんか？ We regret to inform you that unfortunately, we were unable to validate your order with Cettire this time. Your transaction has been or will be voided and no money has been charged to your account. It may look like your card has been charged, but the funds have remained on hold with your bank throughout this validation process and will be returned to you. Each order on our website must be approved, which means that we must verify the information associated with your payment method. We do these manual checks to ensure all our transactions are secure. We hope you understand that these measures are in place because we need to protect both you and Cettire against online fraud. Unfortunately, our payment processor has flagged the transaction as high risk and we are unable to process high-risk transactions. Very occasionally, our system flags legitimate orders which have to be voided. We understand that this may feel frustrating and unfair. If you’ve ordered successfully with us before and your order was flagged, it may be because you used a different name or payment method. Our payment processor’s fraud system has been strengthened recently, so we recommend trying to ensure that your billing and shipping details match the details associated with your payment method and that the order name matches the payment name. If you have provided us with any information throughout the validation process, we guarantee that it will be destroyed. We apologise for any inconvenience this may have caused you and thank you for your patience and understanding. Sincerely, Cettire Customer Service
