Air Canada's chatbot gave a B.C. man the wrong information. Now, the airline has to pay for the mistakeAir Canada's chatbot gave a B.C. man the wrong information. Now, the airline has to pay for the mistake Air Canada has been ordered to compensate a B.C. man because its chatbot gave him inaccurate information. The Civil Resolution Tribunal's decision on the dispute was posted online Wednesday, finding in favour of a man who relied on information provided by the bot about fares when he was booking
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