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June 24, 2012

鐃緒申鐃緒申鐃緒申²¼鐃緒申鐃緒申鐃緒申鐃緒申鐃緒申鐃緒申\鐃緒申鐃�\鐃緒申鐃�¼\鐃緒申鐃�\Ð\鐃緒申鐃�\鐃緒申鐃緒申鐃緒申鐃緒申�鐃渋�緒申SBI鐃緒申�鐃緒申Situation-Behavior-Impact鐃緒申�鐃緒申鐃緒申鐃緒申鐃渋�渋×�緒申鐃緒申鐃緒申鐃緒申鐃緒申鐃緒申鐃緒申鐃緒申鐃緒申鐃緒申鐃緒申�鐃緒申鐃緒申鐃緒申鐃緒申

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鐃緒申�鐃渋�縦�峻�緒申鐃緒申鐃緒申鐃緒申鐃暑™申鐃緒申鐃�µ»鐃緒申�鐃渋�緒申鐃緒申鐃緒申鐃緒申²鐃緒申鐃緒申鐃緒申鐃緒申��申鐃緒申鐃�\鐃緒申鐃�\鐃緒申鐃�¼\鐃緒申鐃�\Ð\鐃緒申鐃�\鐃緒申鐃緒申鐃緒申鐃緒申鐃�¹鐃緒申�鐃緒申鐃緒申�鐃緒申鐃緒申�鐃緒申鐃緒申鐃緒申鐃緒申鐃緒申鐃�3鐃緒申鐃緒申鐃緒申鐃緒申鐃緒申鐃渋�緒申鐃淳�緒申鐃緒申鐃�鐃緒申臓�鐃緒申鐃緒申鐃緒申鐃緒申鐃緒申�鐃緒申鐃緒申鐃緒申鐃緒申鐃緒申臓鐃緒申³鐃緒申鐃緒申鐃緒申µ»鐃緒申�鐃緒申鐃緒申鐃緒申鐃緒申鐃緒申鐃緒申鐃渋￠É鐃緒申鐃�²¼鐃緒申鐃緒申鐃緒申鐃緒申鐃�Ð鐃緒申鐃�¹鐃緒申鐃緒申鐃緒申鐃緒申鐃緒申鐃緒申²鐃緒申鐃緒申鐃緒申鐃緒申��申鐃緒申鐃�\鐃緒申鐃�\鐃緒申鐃�¼\鐃緒申鐃�\Ð\鐃緒申鐃�\鐃緒申鐃緒申鐃緒申鐃緒申�鐃緒申鐃緒申��鐃緒申�鐃緒申鐃緒申鐃緒申鐃緒申·鐃緒申鐃緒申鐃緒申鐃緒申臓鐃�\鐃緒申\鐃緒申鐃�\鐃緒申鐃�\«鐃緒申鐃緒申鐃緒申CCL鐃緒申�鐃緒申Center for Creative leadership鐃緒申�鐃緒申鐃緒申鐃緒申³«鐃緒申鐃緒申鐃緒申鐃緒申鐃�·鐃緒申鐃緒申鐃縦�渋�緒申SBI鐃緒申�鐃緒申Situation-Behavior-Impact鐃緒申�鐃緒申鐃緒申鐃緒申鐃渋�渋×�緒申鐃緒申鐃緒申鐃緒申鐃緒申鐃緒申鐃緒申鐃緒申鐃�µ»鐃緒申鐃緒申鐃渋�緒申鐃緒申鐃�¾鐃緒申鐃�²鐃緒申�鐃緒申·鐃緒申鐃緒申鐃縦�渋￡À鐃緒申�鐃緒申鐃緒申鐃�µ»鐃緒申�鐃緒申鐃緒申鐃緒申鐃緒申鐃緒申鐃�CCL鐃緒申鐃緒申鐃緒申鐃緒申鐃緒申鐃緒申\鐃緒申鐃�\鐃緒申鐃�\鐃緒申鐃緒申鐃緒申�鐃緒申鐃緒申鐃緒申鐃緒申«鐃緒申鐃緒申鐃緒申鐃緒申鐃緒申鐃縦�緒申鐃緒申�鐃緒申鐃緒申鐃緒申鐃渋￥申��申²¼鐃緒申鐃緒申鐃緒申·鐃緒申鐃緒申鐃暑Ü™申·鐃緒申鐃緒申鐃緒申鐃緒申鐃緒申鐃曙™申鐃緒申鐃緒申鐃渋￥申

鐃緒申�鐃緒申Feedback That Works: How to Build and Deliver Your Message (Executive Summary)
鐃緒申�鐃緒申The SBI Observation Form鐃緒申�鐃緒申

Feedback That Works: How to Build and Deliver Your Message
Sloan R. Weitzel

Center for Creative Leadership 2008-08-30

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鐃緒申�鐃緒申CCL鐃緒申鐃�«鐃緒申鐃緒申鐃緒申½鐃緒申�鐃緒申鐃緒申�鐃緒申鐃緒申鐃�½Ð鐃緒申鐃緒申鐃緒申鐃緒申鐃緒申鐃緒申鐃緒申鐃緒申鐃緒申鐃緒申鐃殉�緒申鐃緒申鐃緒申鐃緒申鐃緒申鐃緒申鐃緒申鐃緒申鐃緒申鐃渋￥申¾鐃緒申鐃�µ\鐃緒申鐃�\鐃緒申鐃�\鐃緒申鐃緒申鐃緒申鐃緒申鐃�\鐃緒申\鐃緒申\¼\鐃緒申鐃�\鐃緒申鐃�\鐃緒申\鐃緒申鐃�\µ\鐃緒申鐃�\鐃緒申鐃緒申鐃緒申鐃緒申鐃緒申鐃緒申鐃緒申��申鐃緒申��申鐃緒申鐃緒申鐃緒申½鐃緒申鐃緒申鐃渋�緒申鐃緒申鐃緒申鐃緒申鐃緒申鐃緒申鐃緒申鐃緒申鐃緒申鐃緒申鐃緒申鐃�²鐃緒申�鐃緒申鐃緒申鐃緒申鐃緒申鐃緒申�鐃緒申鐃緒申鐃緒申鐃緒申�鐃緒申鐃緒申鐃緒申鐃緒申鐃緒申鐃�»鐃淳�緒申鐃緒申�鐃渋￥申SBI鐃緒申鐃緒申鐃渋�緒申鐃緒申鐃緒申鐃緒申鐃緒申鐃緒申鐃渋￥申\鐃緒申鐃�\鐃緒申鐃�¼\鐃緒申鐃�\Ð\鐃緒申鐃�\鐃緒申鐃緒申鐃緒申鐃緒申�鐃緒申Ð¾鐃緒申鐃�¼鐃緒申�鐃緒申鐃緒申鐃緒申鐃緒申Ð鐃緒申鐃�·鐃緒申臓鐃�"Situation鐃緒申�鐃緒申¾鐃緒申悛鐃�·鐃緒申�鐃緒申"鐃書Í"Behavior鐃緒申�鐃緒申¹鐃緒申�鐃緒申鐃暑¡�緒申"鐃書Í"Impact鐃緒申�鐃緒申鐃殉�緒申鐃緒申鐃緒申鐃緒申鐃渋�緒申"鐃緒申鐃緒申鐃緒申½鐃緒申鐃緒申鐃緒申鐃緒申�鐃緒申鐃緒申鐃�\鐃緒申鐃�\鐃緒申鐃�¼\鐃緒申鐃�\Ð\鐃緒申鐃�\鐃緒申鐃緒申鐃緒申鐃緒申鐃�¹鐃緒申�鐃緒申鐃緒申�鐃渋￥申

鐃緒申�鐃渋�渋�緒申1鐃緒申�鐃緒申Situation: To capture and clarify the specific situation in which the behavior occurred. 鐃緒申�鐃緒申\鐃緒申鐃�\鐃緒申鐃�¼\鐃緒申鐃�\Ð\鐃緒申鐃�\鐃緒申鐃緒申鐃緒申鐃緒申�鐃緒申Ð¾鐃緒申鐃緒申鐃緒申鐃緒申鐃緒申鐃緒申鐃緒申鐃緒申鐃緒申鐃�¹鐃緒申�鐃緒申鐃暑™申鐃�µ鐃緒申鐃緒申鐃緒申鐃緒申鐃緒申鐃緒申»鐃緒申�鐃緒申鐃緒申鐃�¾鐃緒申悛鐃�·鐃緒申鐃緒申鐃述�緒申鐃緒申鐃�³鐃緒申�鐃緒申鐃緒申鐃緒申鐃緒申¹鐃緒申鐃緒申鐃緒申鐃緒申�鐃緒申
鐃緒申�鐃渋�渋�緒申2鐃緒申�鐃緒申Behavior: To Describe behavior. 鐃緒申�鐃緒申鐃緒申鐃�½鐃緒申鐃緒申鐃緒申¹鐃緒申�鐃緒申鐃暑™申鐃緒申蔵鐃緒申鐃出�緒申鐃緒申�鐃緒申鐃緒申��申鐃緒申鐃緒申鐃緒申鐃緒申鐃緒申鐃縦�緒申鐃緒申鐃緒申鐃述�緒申鐃緒申鐃緒申鐃緒申鐃緒申鐃緒申鐃緒申¹鐃緒申鐃緒申鐃緒申鐃緒申�鐃緒申
鐃緒申�鐃渋�渋�緒申3鐃緒申�鐃緒申Impact: To relay the impact that the other person鐃緒申�鐃緒申s behavior had on you. 鐃緒申�鐃緒申鐃緒申鐃�½鐃緒申鐃緒申鐃緒申¹鐃緒申�鐃緒申鐃暑™申鐃�¼«鐃緒申鐃緒申�鐃緒申鐃緒申鐃緒申鐃緒申鐃緒申�鐃署¨�緒申鐃緒申帖�鐃緒申鐃緒申鐃緒申鐃緒申鐃緒申鐃緒申鐃�\鐃緒申鐃�\鐃緒申\鐃緒申鐃緒申鐃緒申鐃緒申鐃緒申鐃緒申鐃緒申鐃緒申鐃署¨�緒申鐃緒申鐃緒申鐃渋�緒申

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June 15, 2012

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June 13, 2012

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