Product Support Guide Ricoh Monocromatica Serie4
Product Support Guide Ricoh Monocromatica Serie4
Product Support Guide Ricoh Monocromatica Serie4
Introduction
Brand/Model Name
Main Frame
Order Number
Options
Product Common
Item Description EDP Code Notes
Code / Unique
Only for
Internal Finisher with Internal Finisher MP 2554SP
416950 D766 Common
Stapleless Stapler SR3180 MP 3054SP
MP 3504SP
1000 Sheet Finisher Finisher SR3140 416539 D687 Common
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25
1. Fax Option Type
M12
2. G3 Unit Type M12 X
3. Fax Connection Unit
X
Type M12
4. Memory Unit Type
X
M12 64MB
5. Handset HS3020 X
6. Fax Marker Type 30 X
7. Postscript3 Type
M12
8. IPDS Unit Type M12
9. Wireless LAN Type
X X X X
M12
10. IEEE 1284
X X X X
Interface Unit Type A
11. Bluetooth Type D X X X X
12. Additional NIC
X X X X
Type M12
13. Copy Data Security
Unit Type G
14. Enhanced Security
X
HDD Type M12
15. Browser Type M12
16. NetWare Type M12
17. XPS Direct Print
Option Type M12
18. OCR Unit Type M2
19. Optional Counter
Unit Type M12
20. Key Counter
Bracket Type M3
21. File Format
X X X X X
Converter Type E
22. Card Reader
Bracket Type 3352
23. Smart Card Reader
X
Built-in Unit Type M12
24. External Keyboard
X
Bracket Type M3
25. DOSS Type I *1 X
*1 Data Overwrite function is standard. This is an option for those who requires Common Criteria certified Data Overwrite before
machines are certified.
Configuration
Main Frame Configuration for D197 / D198 / D199
MFP Options
MFP Option Board Slot / SD Card Assignments
Optional SD cards can be set in either slot 1 or slot 2, but slot 2 is the service slot. It’s recommended that you use slot 1
to install the SD card options.
Previous Model
Item D197 / D198 / D199
D182 / D183 / D184
Faster Speed 25PPM, 30PPM, & 33PPM 25PPM, 30PPM, & 35PPM
RAM 1.5GB 2GB
HDD 250GB 320GB
Standard Paper Bank (sheet) 500x1, 550x1 550x2
Paper Feeding Capacity
1,150 / 3,150 1,200 / 4,700
(std/max)
Paper Weight
14-42/14-42/14-28 lb. Bond 16-80/14-80/14-68 lb. Bond
(std/bypass/duplex)
Warm-up Time 15.5 seconds 14.5 seconds
FCOT (sec) 25PPM = 4.6, 30PPM = 4.6,
All 3 speeds = 4.2 seconds
(LT/A4 LEF, 1st tray) 35PPM = 4.3
Finishers (3 Finishers) 500 Sheet Internal, (3 Finishers) 500 Sheet Internal,
1,000 Sheet External, & 1000 1,000 Sheet External, & 1000
Previous Model
Item D200 / D201 / D202
D129 / D130
2 Standard SP Models & 2
Configurations 3 Standard SP Models
Copier Basic Models
Faster Speed 40PPM & 50PPM 40PPM, 50PPM, & 60PPM
RAM 1GB 2GB
HDD 128GB 320GB
Scanner Type & Max Sheet
ARDF (100 sheets) SPDF (220 sheets)
Capacity
Standard Paper Bank (sheet) 550x2 550x2
Paper Feeding Capacity
1,200 / 4,400 1,200 / 4,700
(std/max)
Paper Weight
16-57/14-58/16-44 lb. Bond 16-80/14-80/14-68 lb. Bond
(std/bypass/duplex)
Warm-up Time 19 seconds 14.5 seconds
FCOT (sec) 40PPM = 4.1 sec. 50PPM = 3.5 40PPM = 4.0 sec. 50PPM = 2.9
(LT/A4 LEF, 1st tray) sec. sec. 60PPM = 2.9 sec.
(5 Finishers) 1,000 Sheet
(3 Finishers) 1,000 Sheet External, 1000 Sheet Booklet
Finishers External, 2000 Sheet Booklet Finisher, 2000 Sheet Booklet
Finisher, & 3000 Sheet Finisher Finisher, 3000 Sheet Finisher, &
500 Sheet Internal Finisher*
Fax Memory 32MB 64MB
XPS Direct Print N/A Optional
USB Device Server N/A Optional
Centralized Address Book
N/A Optional
Management
Power Requirements
Input voltage level: 110 - 120 V, 60Hz: 12A
Do not place anything on power cord.
The required wall outlet is a NEMA 5-15R (receptacle)
Space
Foot Print
Dimensions (W x D x H): 668 mm x 765 mm x 1035 mm (26.3” x 30.1” x 40.7”) with 2-Tray Optional
Bank, and Fall-Prevention Material
NOTE: Measurement Conditions: With bypass feed table closed, optional PTU and without ARDF, from the
ground to the contact glass.
Noise Emission
Mainframe
Sound Power Level dB Sound Power Level dB
Stand-by D197 31.7 Copying D197 59.5
Stand-by D198 31.8 Copying D198 59.7
Stand-by D199 31.7 Copying D199 61.0
Stand-by D200 32.2 Copying D200 62.2
Stand-by D201 32.3 Copying D201 64.2
Stand-by D202 32.7 Copying D202 64.9
Full System
Stand-by D197 Copying D197 68.2
Stand-by D198 Copying D198 69.1
Stand-by D199 Copying D199 71.2
NA
Stand-by D200 Copying D200 70.3
Stand-by D201 Copying D201 71.4
Stand-by D202 Copying D202 71.1
Mainframe
Sound Pressure Level dB Sound Pressure Level dB
Stand-by D197 19.3 Copying D197 46.8
Ver.1.6 Page 17 of 46 9/14/2015
Installation Times
Installation Installation
Unit Time Unit Time
(Minutes) (Minutes)
Paper Feed Unit PB3150
10 Fax Option Type M12 15
(1 Tray Paper Bank)
Paper Feed Unit PB3220
10 G3 Interface Unit Type M12 15
(2 Tray Paper Bank)
LCIT PB3230
10 Fax Connection Unit Type M12 10
(2000-Sheet Tandem LCT)
LCIT RT3030
10 Memory Unit Type M12 64MB 5
(1500-Sheet Side LCT)
1 Bin Tray BN3110 10 Browser Unit Type M12 5
SD card for NetWare printing
Internal Shift Tray SH3070 10 5
Type M12
Bridge Unit BU3070 10 Printer/Scanner Unit Type M12 5
Side Tray Type M3 10 Postscript3 Unit Type M12 5
Finisher SR3140
15 IPDS Unit Type M12 5
(1000-Sheet Finisher)
Punch Unit (for 1000-Sheet XPS Direct Print Option Type
15 5
Finisher) M12
Booklet Finisher SR3170 USB Device Server Option Type
15 5
(2000-Sheet Booklet Finisher) M12
Finisher SR3160 External Keyboard Bracket Type
15 5
(3000-Sheet Finisher) M3
Punch Unit
15 Smart Operation Panel Type M3 15
(for 2000/3000-Sheet Finisher)
Internal Finisher SR3130 IEEE 802.11a/g/n Interface Unit
20 5
(500-Sheet Inner Finisher) Type M2
Punch Unit (for Inner Finisher) 20 OCR Unit Type M2 5
IEEE 1284 Interface Board Type
Internal Finisher SR3180 20 5
A
Hard Disk Drive Option Type Bluetooth Interface Unit
10 5
M12 Type D
Ver.1.6 Page 18 of 46 9/14/2015
Storage/Transportation
0 0 0 0
Temperature -30 C to 40 C / -22 F to 104 F
Humidity Under 85% / RH
Storage Condition
Storage Period 12 months from the production date
Max Stack 3 Cartons
0 0 0 0
Temperature -30 C to 40 C / -22 F to 104 F
Transportation Condition Humidity 15-95% / RH
Max Stack 2 Cartons
0 0 0 0
Temperature 10 C to 32 C / 50 F to 89.6 F
Humidity 15-80% / RH
Installation Environment
Luminance Less than 1500 lux
Ventilation More than 3 times / hr / people
NOTE: (*1) Do not store more than 12 hours under the temperature between 40 and 500C. Do not store more than a month under the
temperature between 35 and 400C.
Store in a dry, dark place where temperature does not exceed 40℃ on continuance storage/transportation conditions.
Target Reliability
Average Monthly Volume 4K / Month 5K / Month 7K / Month 10K / Month 15K / Month 20K / Month
Max Monthly Volume 15K / Month 20K / Month 30K / Month 50K / Month
Continuous DF 1 to 1
ARDF 1s -> 2s 1s -> 2s
1s -> 1s 2s -> 2s 1s -> 1s 2s -> 2s
2s -> 1s 2s -> 1s
A4 / 8 ½” x 11” Y Y Y Y
B4 / 8 ½” x 14” Y Y Y Y
A3 / 11”x14” Y Y Y Y
DLT / 11”x17” Y Y Y Y
- 1s means 1side, 2s means 2sides.
Options
ARDF DF3090 *1
Ver.1.6 Page 22 of 46 9/14/2015
SPDF DF3080
A3, A4, A5, B4, B5, B6, DLT, LG, LT, HLT (11” x 17” – 5.5” x 8.5”)
Simplex Custom Paper:
Original Size Vertical: 5.1"-11.7" / 128-297mm
Duplex Horizontal: 5.1"-49.6" / 128-1,260mm)
*Image quality of custom paper is guaranteed not.
Simplex 10.7 - 34.1 lbs (40 – 128 g/m2)
Original Weight
Duplex 13.9 - 34.1 lbs (52.3 – 128 g/m2)
Stack Capacity 220 Sheets
Power Consumption 72.2 W or less
Dimension(WxDxH) 23.11” x 20.47” x 6.89” (587mm x 520mm x 175mm)
Weight 30.64 lbs
LCIT PB3230
Paper Size A4 LEF、LT LEF
Paper Weight 14 – 80 lbs (52 – 300 g/m2)
Paper Output Capacity 2000 Sheets
Power Consumption 15 W
Dimension(WxDxH) 23.1” x 27” x 9.7” (587mm x 685mm x 247mm)
Weight 48.5 lbs
Ver.1.6 Page 23 of 46 9/14/2015
Finisher SR3130 *2
Paper Size A3-A6 SEF, DLT-HLT, 12.6" x 17.7", 12"x18"
Finisher SR3140
A3SEF - A5,B6SEF, A6SEF, 12”×18” SEF,HLT - DLT SEF,SRA3 SEF*,
Proof Tray
Custom size (90×139.7 - 320×600.0)
Paper Size
A3SEF - A5,B6SEF, A6SEF, 12”×18” SEF,HLT - DLT SEF,SRA3 SEF*,
Shift Tray
Custom size (90×139.7 - 320×600.0)
Proof Tray 14 – 45 lbs (52 – 169 g/m2)
Paper Weight
Shift Tray 14 – 80 lbs (52 – 300 g/m2)
250 sheets A4, LT or smaller
Proof Tray
50 sheets B4, LG or larger
1000 sheets A4, LT or smaller
Shift Tray
500 sheets B4, LG or larger
2-9 sheets/set A4/B5/LT LEF
(No. of sets 100set)
Stack
10-50 sheets/set A4/B5/LT LEF
Capacity
(No. of sets 100-20set) Max Stack Capacity 1,000sheets
Normal
2-9 sheets/set A4/B5/LT SEF
Staple Sort
(No. of sets 50set)
10-50 sheets/set A4/B5/LT SEF
(No. of sets 50-10set) Max Stack Capacity 500sheets
2-9 sheets/set A3/B4/DLT/LG
Finisher SR3150
A3SEF - A5,B6SEF, A6SEF, 12”×18” SEF,HLT - DLT SEF,SRA3 SEF*,
Proof Tray
Custom size (90×139.7 - 320×600.0)
Paper Size
A3SEF - A5,B6SEF, A6SEF, 12”×18” SEF,HLT - DLT SEF,SRA3 SEF*,
Shift Tray
Custom size (90×139.7 - 320×600.0)
Proof Tray 14 – 45 lbs (52 – 169 g/m2)
Paper Weight
Shift Tray 14 – 80 lbs (52 – 300 g/m2)
250 sheets A4, LT or smaller
Proof Tray
50 sheets B4, LG or larger
1000 sheets A4, LT or smaller
Shift Tray
500 sheets B4, LG or larger
2-9 sheets/set A4/B5/LT LEF
(No. of sets 100set)
10-50 sheets/set A4/B5/LT LEF
(No. of sets 100-20set) Max Stack Capacity 1,000sheets
2-9 sheets/set A4/B5/LT SEF
Stack Capacity Normal Staple (No. of sets 50set)
Sort 10-50 sheets/set A4/B5/LT SEF
(No. of sets 50-10set) Max Stack Capacity 500sheets
2-9 sheets/set A3/B4/DLT/LG
(No. of sets 50set)
10-30 sheets/set A3/B4/DLT/LG
(No. of sets 50-10set) Max Stack Capacity 500sheets
Saddle Stitch 2-5 sheets/set (No. of sets 20set)
Staple Sort 6-10 sheets/set (No. of sets 10set)
11-15 sheets/set (No. of sets 17set)
2 - 50 sheets A4 / LT or smaller
Normal Staple
Staple 2 - 30 sheets B4 / LG or larger
Capacity Saddle Stitch
15sheets
Staple
Staple Paper Normal Staple A3-B5,DL-LT,12"x18"
Finisher SR3160 *1
A3SEF - A5,B6SEF, A6SEF, 12”×18” SEF,HLT - DLT SEF,SRA3 SEF*,
Proof Tray
Custom size (90×139.7 - 320×600.0)
Paper Size
A3SEF - A5,B6SEF, A6SEF, 12”×18” SEF,HLT - DLT SEF,SRA3 SEF*,
Shift Tray
Custom size (90×139.7 - 320×600.0)
Proof Tray 14 – 58.7 lbs (52 – 220 g/m2)
Paper Weight
Shift Tray 14 – 80 lbs (52 – 300 g/m2)
250 sheets A4, LT or smaller
Proof Tray
50 sheets B4, LG or larger
3,000 sheets A4 LEF, LT LEF
1,500 sheets A3 SEF, A4 SEF, B4 SEF, B5, DLT SEF, LG SEF, LT SEF,
12"x18" SEF, SRA3 SEF, 13" x 19.2" SEF
500 sheets A5 LEF
Shift Tray
100 sheets A5 SEF, B6 SEF, A6 SEF, HLT SEF
Paper size not listed above
1,500 sheets Length: 182 - 488mm
500 sheets Length: 148 - 182mm
2-19 sheets/set A4/LT LEF
(No. of sets 150set) Max Stack Capacity 3,000sheets
Stack Capacity
20-50 sheets/set A4/LT LEF
(No. of sets 150-60set) Max Stack Capacity 3,000sheets
2-14 sheets/set A4/LT SEF ,B5
Normal (No. of sets 100set) Max Stack Capacity 1,500sheets
Staple Sort 15-50 sheets/set A4/LT SEF ,B5
(No. of sets 100-30set) Max Stack Capacity 1,500sheets
2-14 sheets/set Paper size not listed above
(No. of sets 100set) Max Stack Capacity 1,500sheets
15-50 sheets/set Paper size not listed above
(No. of sets 100-30set) Max Stack Capacity 1,500sheets
2-50 sheets A4 LEF, A3 SEF, B5 LEF, B4 SEF, LT LEF, DLT SEF (No. of sets
Mixed Size
30set)
Staple Capacity 50 sheets A4 LEF&A3, B5 LEF&B4, LT LEF&DLT (80g/m2)
B5-A3 SEF
Staple Paper Size
LT-DLT SEF
Staple Paper Weight 14 – 28 lbs (52 – 105 g/m2)
Staple Position Top, Bottom, 2 Staple, Top-slant
Staple Cartridge Capacity 5,000
Finisher SR3170 *1
A3SEF - A5,B6SEF, A6SEF, 12”×18” SEF,HLT - DLT SEF,SRA3 SEF*,
Proof Tray
Custom size (90×139.7 - 320×600.0)
Paper Size
A3SEF - A5,B6SEF, A6SEF, 12”×18” SEF,HLT - DLT SEF,SRA3 SEF*,
Shift Tray
Custom size (90×139.7 - 320×600.0)
Proof Tray 14 – 58.7 lbs (52 – 220 g/m2)
Paper Weight
Shift Tray 14 – 80 lbs (52 – 300 g/m2)
250 sheets A4, LT or smaller
Proof Tray
50 sheets B4, LG or larger
2000sheets A4 LEF, LT LEF
1,000sheets A3 SEF, A4 SEF, B4 SEF, B5, DLT SEF, LG SEF, LT SEF, 12"x18"
SEF, SRA3 SEF
500 sheets A5 LEF
Shift Tray
100 sheets A5 SEF, B6 SEF, A6 SEF, HLT SEF
Paper size not listed above
1,000 sheets Length: 182 - 488mm
500 sheets Length: 148 - 182mm
2-12 sheets/set A4/LT LEF
(No. of sets 150set) Max Stack Capacity 2,000sheets
13-50 sheets/set A4/LT LEF
Stack Capacity
(No. of sets 150-40set) Max Stack Capacity 2,000sheets
2-9 sheets/set A4/LT SEF ,B5
Normal Staple (No. of sets 100set) Max Stack Capacity 1,000sheets
Sort 10-50 sheets/set A4/LT SEF ,B5
(No. of sets 100-20set) Max Stack Capacity 1,000sheets
2-9 sheets/set Paper size not listed above
(No. of sets 100set) Max Stack Capacity 1,000sheets
10-50 sheets/set Paper size not listed above
(No. of sets 100-20set) Max Stack Capacity 1,000sheets
2-5 sheets/set (No. of sets 30set)
Saddle Stitch 6-10 sheets/set (No. of sets 15set)
Staple Sort 11-15 sheets/set (No. of sets 10set)
16-20 sheets/set (No. of sets 6 set)
Normal Staple Same Paper Size:
50 sheets (80g/m2)
Staple Mixed Paper Size:
Capacity 50 sheets A4 LEF&A3 / B5 LEF&B4 / LT LEF&DLT SEF (80g/m2)
Saddle Stitch 20 sheets: B5-A3 (80g/m2)
Staple
Normal Staple B5-A3 SEF
LT-DLT SEF
Staple Paper
Saddle Stitch B5-A3 SEF
Size
Staple LT-DLT SEF
12" x 18", 13"x18"
Ver.1.6 Page 28 of 46 9/14/2015
Finisher SR3180 *3
A3-A6 SEF, DLT-HLT, 12.6" x 17.7", 12"x18"
Paper Size <Custom size>
90-320mm x 148-1260mm
Paper Weight 14 – 80 lbs (52 – 300 g/m2)
1000 sheets A4, LT or smaller
Shift Tray
500 sheets B4, LG or larger
2-5 sheets/set A4Y/LTY
(No. of sets 30set)
Normal 2-5 sheets/set B5T/Y
Staple Sort (No. of sets 20set)
2-5 sheets/set A3T - A4T/B4T/DLTT、LTT
(No. of sets 15set)
Staple Capacity 2-5 sheets/set
Staple Paper Size A3T - B5T/DLTT - LTT
Staple Paper Weight 17 – 20 lbs (64 – 80 g/m2)
Staple Position Top, 1 Staple
Staple Cartridge Capacity 5,000
Power Consumption 30 W
Dimension(WxDxH) 17.1” x 20.3” x 5.9” (435mm x 515mm x 150mm)
Weight 21.6 lbs
*1 For D200, D201, D202 ONLY
*2 Not compatible with D202
*3 For D197, D198, D199 ONLY
Printer
General Features of Printer Controller Remarks
CPU PMC-Sierra RM7035-533MHz
RAM Std. 2GB
Hard Disk
Std. 320GB
Drive
Std. PCL5e, PCL6(XL), Adobe PDF Direct
PDL
Option Adobe PostScript3, IPDS, XPS
Print speed is decreased when 1200
Print Max 1200 × 1200dpi(1bit)*
dpi is set.
Resolution
Printing IPDS 300 x 300 dpi (1bit) Only B&W printing.
Ver.1.6 Page 29 of 46 9/14/2015
Scanner Remarks
Color Scan Std (SP model or "Printer/Scanner upgraded" MFP)
80 pages/minute (A4 LEF, 200dpi/300dpi ) Push Scan
B&W
Scanning 79 pages/minute (LT LEF, 200dpi/300dpi ) Push Scan
Speed (ARDF) 80 pages/minute (A4 LEF, 200dpi/300dpi ) Push Scan
Color
79 pages/minute (LT LEF, 200dpi/300dpi ) Push Scan
<Simplex>
110 pages/minute (A4 LEF/LT LEF, 200dpi/300dpi) Push
Scan
B&W
<Duplex>
180 pages/minute (A4 LEF/LT LEF, 200dpi/300dpi) Push
Scanning Scan
Speed (SPDF <Simplex>
110 pages/minute (A4 LEF/LT LEF, 200dpi/300dpi) Push
Scan
Color
<Duplex>
180 pages/minute (A4 LEF/LT LEF, 200dpi/300dpi) Push
Scan
Scanning Std Scan : 100 / 200 / 300 / 400 / 600 DPI
Resolution Default 200 DPI
Ver.1.6 Page 30 of 46 9/14/2015
Fax Remarks
Circuit PSTN, PBX G3 Option is available.
*Super Fine mode is available
Compatibility ITU-T (CCITT) G3 when optional SAF memory is
installed.
8x3.85 line/mm, 200x100dpi(std)
8x7.7 line/mm, 200x200dpi(std)
Resolution 8x15.4 line/mm, 16x15.4 line/mm,
400x400dpi(with optional SAF
memory)
Compression Method MH, MR, MMR, JBIG
Standard mode: 58
A4/LT SEF Detail mode: 58
Scan Page per Super Fine mode: 48
Minute Standard mode: 68
A4/LT LEF
Detail mode: 63
Image Rotation
Super Fine mode: 34
33.6K – 2,400bps (G3, Standard with
Automatic Shift Down)
Modem Speed (33600, 31200, 28800, 26400, 24000,
21600, 19200, 16800, 14400, 12000,
9600, 7200, 4800, 2400 bps)
G3:Approx.2 seconds (200x100 dpi,
JBIG, ITU-T #1 chart TTI off, memory
transmission)
Transmission Speed
G3:Approx.3 seconds (200x100dpi,
MMR, ITU-T #1 chart, TTI off, memory
transmission)
Std 8MB
Page Memory
Optional SAF
Size 16MB
Memory
SAF Memory Std 4MB (Approx.320 pages)
Size Optional SAF 60MB (Approx.4,800 pages)
Ver.1.6 Page 35 of 46 9/14/2015
Mac OS
UNIX Filter
Novell Netware
Supported Version Netware 6.5 or later
Netware Server*
Client OS Windows XP professional/Vista/2003/2008/7/8/2012
* Netware option is required.
Supported Barcode & OCR Code 128, Code 39, Code 93, Codabar, 2 of 5
Fonts Barcode Fonts interleaved/Industrial/Matrix, MSI, USPS, UPC/EAN
Utility Software
Software Description
This is a utility for Macintosh that provides access to several network printing
Printer Utility for Mac
administrative features.
PPD for Mac by interacting with the Adobe PostScript 3 controller in the device, this
PS Descriptions
PPD is able to produce an accurate representation of the screen image.
This PPD installer is used to install a PPD (Postscript Printer Description) file on Mac
OSX. PPD files contain descriptions of printer capabilities such as paper sizes,
number of input trays and duplexing. Once the PPD file is installed on the system
Mac OS X PPD Installer using the PPD installer, the PS driver that comes bundled with Mac OS X can use the
information in the PPD to control the print device and enable full functionality. It
supports the Mac OS X 10.1 or later. Please see the Readme file for information
about compatibility with versions of Mac OS X.
This software enables you to fax documents directly from your computer. The
LAN FAX Driver Address Book Editor and Cover Sheet Editor are installed as well. This software
requires the optional fax unit to be installed on the machine.
Printer driver for B/W printing in Windows. It supports HP PCL XL commands and is
PCL 6 Driver
optimized for the Windows GDI. High performance printing can be expected.
PCL 5e Driver Printer driver for printing in Windows. It supports HP PCL 5e commands.
By interacting with the Adobe PostScript 3 controller in the device, this driver is able
Post Script Driver
to produce an accurate representation of the screen image.
GW Controller Network TWAIN scanner driver for network connections with new features Combine/Series,
TWAIN Driver compatible with SNMP V3and Network Connection Tool.
Y: supported
N: not supported
*1: Printer Driver CD does not include PCL5e. It will be provided on Web site.
Paper
Recommended Throughput Material
Not Applicable
Do not use any of the following kinds of paper or a fault might occur:
Special Paper
Not Applicable
Firmware Information
Firmware
Common
SD
Card
romdata
D197
Firmware
files .FWU
Contact Information
Name Contact
Technical Services Call Center (Hotline) Parts (800) 333-3147
Ricoh: (800) 537-4264
Savin: (800) 291-6044
Lanier: (800) 346-6057
Canada (800) 922-4072
Solutions (888) 424-1573
Customer Support (800) 577-4264
Automated Services (866) 239-8494 [email protected]
Printer/Scanner/Projector Support (800) 742- 6438
Realer Printer Customers (800) 972-8796
Warranty Processing (8008) 557-4264
Hytec Parts and Logistics Control (800) 883-1001 www.hytecrepair.com
Technology Solutions Resource Center http://www.tscweb.net
Headquarter Web Sites Ricoh Corporation: http://www.ricoh-usa.com
Savin Corporation: http://www.savin.com
Lanier Corporation: http://www.lanier.com
Material Safety Data Sheets (800) 336-MSDS (6737) http://msds.ricoh-usa.com/msds/
Ricoh Learning Institute 973.882.2200. email address: www.ricohlearninginstitute.com
Training Information
Documentation
Description RFG E-Source Number
Detailed Description Rfg064476
Operating Instruction Rfg064475
Point-to-Point Rfg064474
Parts Catalog Rfg064473
Service Manual Rfg064472
Please refer to the https://ricohusa.csod.com/client/ricohusa/default.aspxweb site for the most up to date training information.
Please be aware that once a model or series is out of production, the Field Service Manual, Technical Service Bulletins and
Ricoh University should be referenced for the most current information. Check the TSC website and e-source.