Tag Archives: videophone

VID-PHŌN

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At around the midpoint of the movie, Deckard calls Rachel from a public videophone in a vain attempt to get her to join him in a seedy bar. Let’s first look at the device, then the interactions, and finally take a critical eye to this thing.

The panel

The lower part of the panel is a set of back-lit instructions and an input panel, which consists of a standard 12-key numeric input and a “start” button. Each of these momentary pushbuttons are back-lit white and have a red outline.

In the middle-right of the panel we see an illuminated orange logo panel, bearing the Saul Bass Bell System logo and the text reading, “VID-PHŌN” in some pale yellow, custom sans-serif logotype. The line over the O, in case you are unfamiliar, is a macron, indicating that the vowel below should be pronounced as a long vowel, so the brand should be pronounced “vid-phone” not “vid-fahn.”

In the middle-left there is a red “transmitting” button (in all lower case, a rarity) and a black panel that likely houses the camera and microphone. The transmitting button is dark until he interacts with the 12-key input, see below.

At the top of the panel, a small cathode-ray tube screen at face height displays data before and after the call as well as the live video feed during the call. All the text on the CRT is in a fixed-width typeface. A nice bit of worldbuilding sees this screen covered in Sharpie graffiti.

The interaction

His interaction is straightforward. He approaches the nook and inserts a payment card. In response, the panel—including its instructions and buttons—illuminates. A confirmation of the card holder’s identity appears in the in the upper left of the CRT, i.e. “Deckard, R.,” along with his phone number, “555-6328” (Fun fact: if you misdialed those last four numbers you might end up talking to the Ghostbusters) and some additional identifying numbers.

A red legend at the bottom of the CRT prompts him to “PLEASE DIAL.” It is outlined with what look like ASCII box-drawing characters. He presses the START button and then dials “555-7583” on the 12-key. As soon as the first number is pressed, the “transmitting” button illuminates. As he enters digits, they are simultaneously displayed for him on screen.

His hands are not in-frame as he commits the number and the system calls Rachel. So whether he pressed an enter key, #, or *; or the system just recognizes he’s entered seven digits is hard to say.

After their conversation is complete, her live video feed goes blank, and TOTAL CHARGE $1.25, is displayed for his review.

Chapter 10 of the book Make It So: Interaction Design Lessons from Science Fiction is dedicated to Communication, and in this post I’ll use the framework I developed there to review the VID-PHŌN, with one exception: this device is public and Deckard has to pay to use it, so he has to specify a payment method, and then the system will report back total charges. That wasn’t in the original chapter and in retrospect, it should have been.

Ergonomics

Turns out this panel is just the right height for Deckard. How do people of different heights or seated in a wheelchair fare? It would be nice if it had some apparent ability to adjust for various body heights. Similarly, I wonder how it might work for differently-abled users, but of course in cinema we rarely get to closely inspect devices for such things.

Activating

Deckard has to insert a payment card before the screen illuminates. It’s nice that the activation entails specifying payment, but how would someone new to the device know to do this? At the very least there should be some illuminated call to action like “insert payment card to begin,” or better yet some iconography so there is no language dependency. Then when the payment card was inserted, the rest of the interface can illuminate and act as a sort of dial-tone that says, “OK, I’m listening.”

Specifying a recipient: Unique Identifier

In Make It So, I suggest five methods of specifying a recipient: fixed connection, operator, unique identifier, stored contacts, and global search. Since this interaction is building on the experience of using a 1982 public pay phone, the 7-digit identifier quickly helps audiences familiar with American telephone standards understand what’s happening. So even if Scott had foreseen the phone explosion that led in 1994 to the ten-digit-dialing standard, or the 2053 events that led to the thirteen-digital-dialing standard, it would have likely have confused audiences. So it would have slightly risked the read of this scene. It’s forgivable.

Page 204–205 in the PDF and dead tree versions.

I have a tiny critique over the transmitting button. It should only turn on once he’s finished entering the phone number. That way they’re not wasting bandwidth on his dialing speed or on misdials. Let the user finish, review, correct if they need to, and then send. But, again, this is 1982 and direct entry is the way phones worked. If you misdialed, you had to hang up and start over again. Still, I don’t think having the transmitting light up after he entered the 7th digit would have caused any viewers to go all hruh?

There are important privacy questions to displaying a recipient’s number in a way that any passer-by can see. Better would have been to mount the input and the contact display on a transverse panel where he could enter and confirm it with little risk of lookie-loos and identity theives.

Audio & Video

Hopefully, when Rachel received the call, she was informed who it was and that the call was coming from a public video phone. Hopefully it also provided controls for only accepting the audio, in case she was not camera-ready, but we don’t see things from her side in this scene.

Gaze correction is usually needed in video conversation systems since each participant naturally looks at the center of the screen and not at the camera lens mounted somewhere next to its edge. Unless the camera is located in the center of the screen (or the other person’s image on the screen), people would not be “looking” at the other person as is almost always portrayed. Instead, their gaze would appear slightly off-screen. This is a common trope in cinema, but one which we’re become increasingly literate in, as many of us are working from home much more and gaining experience with videoconferencing systems, so it’s beginning to strain suspension of disbelief.

Also how does the sound work here? It’s a noisy street scene outside of a cabaret. Is it a directional mic and directional speaker? How does he adjust the volume if it’s just too loud? How does it remain audible yet private? Small directional speakers that followed his head movements would be a lovely touch.

And then there’s video privacy. If this were the real world, it would be nice if the video had a privacy screen filter. That would have the secondary effect of keeping his head in the right place for the camera. But that is difficult to show cinemagentically, so wouldn’t work for a movie.

Ending the call

Rachel leans forward to press a button on her home video phone end her part of the call. Presumably Deckard has a similar button to press on his end as well. He should be able to just yank his card out, too.

The closing screen is a nice touch, though total charges may not be the most useful thing. Are VID-PHŌN calls a fixed price? Then this information is not really of use to him after the call as much as it is beforehand. If the call has a variable cost, depending on long distance and duration, for example, then he would want to know the charges as the call is underway, so he can wrap things up if it’s getting too expensive. (Admittedly the Bell System wouldn’t want that, so it’s sensible worldbuilding to omit it.) Also if this is a pre-paid phone card, seeing his remaining balance would be more useful.

But still, the point was that total charges of $1.25 was meant to future-shocked audiences of the time, since public phone charges in the United States at the time were $0.10. His remaining balance wouldn’t have shown that and not had the desired effect. Maybe both? It might have been a cool bit of worldbuilding and callback to build on that shock to follow that outrageous price with “Get this call free! Watch a video of life in the offworld colonies! Press START and keep your eyes ON THE SCREEN.”

Because the world just likes to hurt Deckard.

Colossus Video Phones

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Throughout Colossus: The Forbin Project, characters talk to one another over video phones. This is a favorite sci-fi interface trope of mine. And though we’ve seen it many times, in the interest of completeness, I’ll review these, too.

The first time we see one in use is early in the film when Forbin calls his team in the Central Programming Office (Forbin calls it the CPO) from the Presidential press briefing (remember those?) where Colossus is being announced to the public. We see an unnamed character in the CPO receiving a telephone call, and calling for quiet amongst the rowdy, hip party of computer scientists. This call is received on a wall-tethered 2500 desk phone. 

We cut away to the group reaction, and by the time the camera is back on the video phone, Forbin’s image is peering through the glass. We do not get to see the interactions which switched the mode from telephony to videotelephony.

Forbin calls the team from Washington.

But we can see two nice touches in the wall-mounted interface.

First, there is a dome camera mounted above the screen. Most sci-fi videophones fall into the Screen-Is-Camera trope, so this is nice to see. It could mounted closer to the screen to avoid gaze misalignment that plagues such systems.

One of the illustrations from the book I’m still quite proud of, for its explanatory power and nerdiness. Chapter 4, Volumetric Projection, Page 83.

Second, there is a 12-key numeric keypad mounted to the wall below the screen. (0–9 as well as an asterisk and octothorp.) This keypad is kind-of nice in that it hints that there is some interface for receiving calls, making calls, and ending an ongoing call. But it bypasses actual interaction design. Better would be well-labeled controls that are optimized for the task, and that don’t rely on the user’s knowledge of directories and commands.

The 2500 phone came out in 1968, introducing consumers to the 12-key pushbutton interface rather than the older rotary dial on the 500 model. The 12-key is the filmmakers’ building on interface paradigms that audiences knew. This shortcutting belongs to the long lineage of sci-fi videophones that goes all the way back to Metropolis (1927) and Buck Rogers (1939).

Also, it’s worth noting that the ergonomics of the keypad are awkward, requiring users to poke at it in an error-prone way, or to seriously hyperextend their wrists. If you’re stuck with a numeric keypad as a wall mounted input, at least extend it out from the wall so it can be angled to a more comfortable 30°

Is it still OK to reference Dreyfuss? He hasn’t been Milkshake Ducked, has he?

There is another display in the CPO, but it lacks a numeric keypad. I presume it is just piping a copy of the feed from the main screen. (See below.)

Looking at the call from Forbin’s perspective, he has a much smaller display. There there is still a bump above the monitor for a camera, another numeric keypad below it, and several 2500 telephones. Multiple monitors on the DC desks show the same feed.

After Dr. Markham asks Dr. Forbin to steal an ashtray, he ends the call by pressing the key in the lower right-hand corner of the keypad.

Levels adjusted to reveal details of the interface.

After Colossus reveals that THERE IS ANOTHER SYSTEM, Forbin calls back and asks to be switched to the CPO. We see things from Forbin’s perspective, and we see the other fellow actually reach offscreen to where the numeric keypad would be, to do the switching. (See the image, below.) It’s likely that this actor was just staring at a camera, so this bit of consistency is really well done.

When Forbin later ends the call with the CPO, he presses the lower-left hand key. This is inconsistent with the way he ended the call earlier, but it’s entirely possible that each of the non-numeric keys perform the same function. This also a good example why well-labeled, specific controls would be better, like, say, one for “end call.”

Other video calls in the remainder of the movie don’t add any more information than these scenes provide, and introduce a few more questions.

The President calls to discuss Colossus’ demand to talk to Guardian.

Note the duplicate feed in the background in the image above. Other scenes tell us all the monitors in the CPO are also duplicating the feed. I wondered how users might tell the system which is the one to duplicate. In another scene we see that the President’s monitor is special and red, hinting that there might be a “hotseat” monitor, but this is not the monitor from which Dr. Forbin called at the beginning of the film. So, it’s a mystery. 

The red “phone.”
Chatting with CIA Director Grauber.
Bemusedly discussing the deadly, deadly FOOM with the President.
The President ends his call with the Russian Chairman, which is a first of sorts for this blog.
In a multi-party conference call, The Chairman and Dr. Kuprin speak with the President and Forbin. No cameras are apparent here. This interface is managed by the workers sitting before it, but the interaction occurs off screen.

In the last video conference of the film, everyone listens to Unity’s demands. This is a multiparty teleconference between at least three locations, and it is not clear how it is determined whose face appears on the screen. Note that the CPO (the first in the set) has different feeds on display simultaneously, which would need some sort of control.

Plug: For more about the issues involved in sci-fi communications technology, see chapter 10 of Make It So: Interaction Design Lessons from Science Fiction. (Though it’s affordably only available in digital formats as of this post.)

Snitch phone

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If you’re reading these chronologically, let me note here that I had to skip Bea Arthur’s marvelous turn as Ackmena, as she tends the bar and rebuffs the amorous petitions of the lovelorn, hole-in-the-head Krelman, before singing her frustrated patrons out of the bar when a curfew is announced. To find the next interface of note, we have to forward to when…

Han and Chewie arrive, only to find a Stormtrooper menacing Lumpy. Han knocks the blaster out of his hand, and when the Stormtrooper dives to retrieve it, he falls through the bannister of the tree house and to his death.

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Why aren’t these in any way affiiiiixxxxxxeeeeeeddddddd?

Han enters the home and wishes everyone a Happy Life Day. Then he bugs out.

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But I still have to return for the insane closing number. Hold me.

Then Saun Dann returns to the home just before a general alert comes over the family Imperial Issue Media Console.

Continue reading →

Talking to a Puppet

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As mentioned, Johnny in the last phone conversation in the van is not talking to the person he thinks he is. The film reveals Takahashi at his desk, using his hand as if he were a sock puppeteer—but there is no puppet. His desk is emitting a grid of green light to track the movement of his hand and arm.

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The Make It So chapter on gestural interfaces suggests Takahashi is using his hand to control the mouth movements of the avatar. I’d clarify this a bit. Lip synching by human animators is difficult even when not done in real time, and while it might be possible to control the upper lip with four fingers, one thumb is not enough to provide realistic motion of the lower lip. Continue reading →

Video Phone Calls

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The characters in Johnny Mnemonic make quite a few video phone calls throughout the film, enough to be grouped in their own section on interfaces.

The first thing a modern viewer will note is that only one of the phones resembles a current day handheld mobile. This looks very strange today and it’s hard to imagine why we would ever give up our beloved iPhones and Androids. I’ll just observe that accurately predicting the future is difficult (and not really the point) and move on.

More interesting is the variety of phones used. In films from the 1950s to the 1990s, everyone uses a desk phone with a handset. (For younger readers: that is the piece you picked up and held next to your ear and mouth. There’s probably one in your parents’ house.) The only changes were the gradual replacement of rotary dials by keypads, and some cordless handsets. In 21st century films everyone uses a small sleek handheld box. But in Johnny Mnemonic every phone call uses a different interface.

New Darwin

First is the phone call Johnny makes from the New Darwin hotel.

jm-3-phone-hotel-c-adjusted

As previously discussed, Johnny is lying in bed using a remote control to select numbers on the onscreen keypad. He is facing a large wall mounted TV/display screen, with what looks like a camera at the top. The camera is realistic but unusual: as Chapter 10 of Make It So notes, films very rarely show the cameras used in visual communication. Continue reading →

Hotel Remote

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The Internet 2021 shot that begins the film ends in a hotel suite, where it wakes up lead character Johnny. This is where we see the first real interface in the film. It’s also where this discussion gets more complicated.

A note on my review strategy

As a 3D graphics enthusiast, I’d be happy just to analyze the cyberspace scenes, but when you write for Sci Fi Interfaces, there is a strict rule that every interface in a film must be subjected to inspection. And there are a lot of interfaces in Johnny Mnemonic. (Curse your exhaustive standards, Chris!)

A purely chronological approach which would spend too much time looking at trees and not enough at the forest. So I’ll be jumping back and forth a bit, starting with the gadgets and interfaces that appear only once, then moving on to the recurring elements, variations on a style or idea that are repeated during the film.

Description

The wakeup call arrives in the hotel room as a voice announcement—a sensible if obvious choice for someone who is asleep—and also as text on a wall screen, giving the date, time, and temperature. The voice is artificial sounding but pleasant rather than grating, letting you know that it’s a computer and not some hotel employee who let himself in. The wall display functions as both a passive television and an interactive computer monitor. Johnny picks up a small remote control to silence the wake up call.

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This remote is a small black box like most current-day equivalents, but with a glowing red light at one end. At the time of writing blue lights and indicators are popular for consumer electronics, apparently following the preference set by science fiction films and noted in Make It So. Johnny Mnemonic is an outlier in using red lights, as we’ll see more of these as the film progresses. Here the glow might be some kind of infrared or laser beam that sends a signal, or it might simply indicate the right way to orient the control in the hand for the controls to make sense. Continue reading →

Rebel videoscope

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Talking to Luke

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Hidden behind a bookshelf console is the family’s other comm device. When they first use it in the show, Malla and Itchy have a quick discussion and approach the console and slide two panels aside. The device is small and rectangular, like an oscilloscope, sitting on a shelf about eye level. It has a small, palm sized color cathode ray tube on the left. On the right is an LED display strip and an array of red buttons over an array of yellow buttons. Along the bottom are two dials.

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Without any other interaction, the screen goes from static to a direct connection to a hangar where Luke Skywalker is working with R2-D2 to repair some mechanical part. He simply looks up to the camera, sees Malla and Itchy, and starts talking. He does nothing to accept the call or end it. Neither do they. Continue reading →

Dianthus calling

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Alphy’’s first action in the film is to announce a call from Dianthus, President of Earth and Rotating Premier of the Sun System. During Alphy’’s announcement, a free-standing mock-classical sculpture of a woman shifts to enlarge the crescent frame she holds above her shoulder. This becomes the organically-shaped view screen for the videophone conference between Barbarella and the President.

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When it is fully extended, the frame fills with the video feed from Dianthus. No camera mechanism is seen. The gaze matching (see Chapter 4, Volumetric Projection) is handled somewhat mysteriously. For an early part of the conversation Dianthus is looking directly at her breasts rather than her eyes. Barbarella was steeped in the sexual freedom utopia tropes of its day, but this actually seems to be an error in presentation, since neither acknowledges it. Also Dianthus appears at several distances and heights during the course of the fall, sometimes sitting and sometimes standing. He must have had a cameraman. This isn’t inconceivable for a President of Earth, but not yet scalable for mass market use.

Barbarella-Dianthus-gaze

When during the call Barbarella gets upset at the possibility of “archaic insecurity,” she crosses to the far side of the statue. This reveals that the display surface is two-dimensional, and displays perfectly from both sides. During her movement, Dianthus follows her and turns around to talk with her from the other side of the statue. We do see at the beginning of the conversation that his camera moves, so he has some kind of different setup than hers. This raises some curious questions about what Dianthus is seeing from his side of the exchange, but alas, we are never shown, so it is an exercise left for the designer/fan.

As with the Purple Drank, controls are never seen for this communication. Alphy handles absolutely everything.

Joh’s Videophone

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One of the most impressive interfaces seen in the film is Joh’’s wall-mounted videophone. It is a marvel of special effects for 1927, and an ideal example that no matter how far sci-fi wants to look into the future, it must base its interfaces on the paradigms familiar to the audiences. Note in Joh’’s use of the interface how the videophone is an awkward blend of early 20th century technology metaphors.

The videophone is a large device, easily as tall as Joh himself, mounted to the wall of his office. At its center is a large vertically-oriented video screen that is angled upwards for easy downward viewing. To the right and left of the screen are large tuning dials. A series of knobs and controls sit below the dials.

Joh checks the recent activity of the video phone.

When he first approaches the device, he checks the tickertape dangling from an overhung box on the left. Not seeing anything of interest, he drops the paper and approaches the screen.

Joh tunes in the channel he needs to speak to Grot.

Reaching up to the right dial, he turns its hand counterclockwise from pointing at the number 10 to the number 6. Then he turns the left hand dial to 4, and the screen comes to life. It first displays the legend “HM 2” at the top. Some video appears below this, but rather than a clear feed of a single camera, it is a shifting blend of different cameras. Joh must fiddle with a few controls to clear the reception.

This moment seems quite strange to viewers familiar with modern video technology, since their experience is rooted in VHF broadcast, cable television, or online video. With these technology metaphors, channels are discrete. But it is important to recall that television was not popularized at the time, and the media metaphor most familiar to that audience would be radio, which users do in fact have to “tune” to get a clear signal.

Joh picks up the phone and calls Grot.

Joh verifies that he’s seeing the right channel visually, by seeing Grot’s nervous pacing in camera view. Confident that he’’s calling the right place, Joh picks up a telephone handset from the device, and reaches across to repeatedly press a button on the right. In response, the light bulbs on Grot’’s videophone begin to blink and (presumably) make a sound.

Joh tells Grot to destroy the Heart Machine.

Grot rushes to his device, looks into the screen and lifts his handset. The two have a conversation, each looking directly at the face on the screen.

This moment is another telling one. Lang was familiar with cameras, and could have had his actors talking to a lens. But instead he had them do what felt right and would make sense to the audience, i.e. talking to the other “person,” not the machine. In this way Lang is involved in “bodystorming” the right feel of technology, and in so doing is setting expectations for the way the real technology——should it ever get here—should work.

His command issued, Joh hangs up on an incredulous Grot.

A final note on the interaction is that, to end the call, Joh returns the handset to its resting position, and, much like a telephone, this ends the call for both parties.

This seems to us like an overcomplicated mash-up of technology metaphors: telegraph, film, radio, and telephone. Of course hindsight is 20/20, but it’’s not that Lang lacked the vision. He easily could have made the device more “magic,” by omitting the telephone handset and have Joh speak directly to the image of Grot. But Lang was not a technologist. He was a filmmaker, and needed to take his audience on the journey with him. He spoke to them in their shared language, using understandable cues to the individual components that, when added together add up to the something new that is one of the delights and promises of science fiction.