Seth Godin ã®ããã°ã§ãã©ããªãã¡ã³ã顧客ã§ã 2% ç¨åº¦ã¯æºè¶³ããã«æ¹å¤ã®å£°ãä¸ãã人ãããã¨ãããã¨ã«ã¤ãã¦ã®èå¯ãæ¸ããã¦ãã¾ããããããç´ æ´ãããã If you have fans or followers or customers, no matter what you do, youâll annoy or disappoint two percent of them. And youâll probably hear a lot more from the unhappy 2% than from the delighted 98. ãã¡ã³ããã©ãã¯ã¼ã顧客ãããå ´åãä½ããã¦ãå¿
ã2%ã®äººã®æ°åãæãããã¨ã«ãªããããã¦ãããã人ãã¡ã¯å¤§å£°ãä¸ããã®ã§æ®ãã®98%ã®æºè¶³ãã¦ãã人ããããã£ã¨ç®ç«ã£ã¦è¦ããã¯ãã ã It seems as though there
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