Viessmann Vitodens 111

Installation and service instructions VIESMANN

for contractors

Vitodens 111-W
Type B1LF, 3.2 to 32 kW
Type B1LF-M (for multiple connection), 5.7 to 32 kW
Wall mounted gas condensing boiler
Natural gas and LPG version
Gas Council Number: 47-819-53, 47-819-54

VITODENS 111-W
6167585 GB 3/2021 Please keep safe.

Safety instructions
Safety instructions
Please follow these safety instruc-

tions closely to prevent accidents
and material losses.
Safety instructions explained
Danger Note
This symbol warns against the risk Details identified by the word "Note"
of injury. contain additional information.
! Please note
This symbol warns against the risk
of material losses and environmen-
tal pollution.
Target group
These instructions are exclusively inten- ■ Work on gas installations may only be
ded for qualified contractors. carried out by a registered gas fitter.
■ Work on electrical equipment may only
be carried out by a qualified electrician.

■ The system must be commissioned by
the system installer or a qualified per-

son authorised by the installer.
Regulations to be observed
■ National installation regulations ■ Codes of practice of the relevant trade
■ Statutory regulations for the prevention associations
of accidents ■ Relevant country-specific safety regu-
■ Statutory regulations for environmental lations
protection
Safety instructions for working on the system
Working on the system ■ Safeguard the system against recon-

nection.
■ Where gas is used as the fuel, close ■ Wear suitable personal protective
the main gas shut-off valve and safe- equipment when carrying out any work.
guard it against unintentional reopen-
ing.
■ Isolate the system from the power sup-
ply, e.g. by removing the separate fuse

or by means of a mains isolator, and
check that it is no longer live.
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2
Safety instructions
Safety instructions (cont.)
Danger Auxiliary components, spare and

Hot surfaces and fluids can lead to wearing parts
burns or scalding.
■ Before maintenance and service
work, switch OFF the appliance

! Please note
Spare and wearing parts that have
and let it cool down. not been tested together with the
■ Never touch hot surfaces on the system can compromise its func-
boiler, burner, flue system or pipe- tion. Installing non-authorised com-
work. ponents and making non-approved
modifications or conversions can
! Please note
Electronic assemblies can be dam-
compromise safety and may invalid-
ate our warranty.
aged by electrostatic discharge. For replacements, use only original
Prior to commencing work, touch spare parts supplied or approved by
earthed objects such as heating or Viessmann.
water pipes to discharge static
loads.
Repair work
! Please note
Repairing components that fulfil a
safety function can compromise the
safe operation of the system.
Replace faulty components only
with genuine Viessmann spare
parts.
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3
Safety instructions
Safety instructions for operating the system
If you smell gas Condensate
Danger Danger
Escaping gas can lead to explo- Contact with condensate can be
sions which may result in serious harmful to health.
injury. Never let condensate touch your
■ Do not smoke. Prevent naked skin or eyes and do not swallow it.
flames and sparks. Never switch
lights or electrical appliances on Flue systems and combustion air
or off.
■ Close the gas shut-off valve.
Ensure that flue systems are clear and
■ Open windows and doors.
cannot be sealed, for instance due to
■ Evacuate any people from the
accumulation of condensate or other
external causes.
danger zone.
■ Notify your gas or electricity sup-
Ensure an adequate supply of combus-
tion air.
ply utility from outside the building.
■ Have the power supply to the
Inform system users that subsequent
modifications to the building characteris-
building shut off from a safe place
tics are not permissible (e.g. cable/pipe-
(outside the building).
work routing, cladding or partitions).
If you smell flue gas
Danger
Danger Leaking or blocked flue systems, or
Flue gas can lead to life threatening an inadequate supply of combus-
poisoning. tion air can cause life threatening
■ Shut down the heating system. poisoning from carbon monoxide in
■ Ventilate the installation site. the flue gas.
■ Close doors to living spaces to Ensure the flue system is in good
prevent flue gases from spread- working order. Vents for supplying
ing. combustion air must be non-seala-
ble.
What to do if water escapes from the
appliance Extractors
Danger Operating appliances that exhaust air to

If water escapes from the appliance the outside (extractor hoods, extractors,
there is a risk of electrocution. air conditioning units, etc.) can create
Switch OFF the heating system at negative pressure. If the boiler is oper-
the external isolator (e.g. fuse box, ated at the same time, this can lead to a
domestic distribution board). reverse flow of flue gas.
Danger
If water escapes from the appliance
there is a risk of scalding.
Never touch hot heating water.
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4
Safety instructions
Danger
The simultaneous operation of the
boiler and appliances that exhausts
air to the outside can result in life
threatening poisoning due to a
reverse flow of flue gas.
Fit an interlock circuit or take suita-
ble steps to ensure an adequate
supply of combustion air.
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5
Index
Index
1. Information Disposal of packaging ............................................................................ 8

Gas Council No. ..................................................................................... 8
Symbols ................................................................................................. 8
Intended use .......................................................................................... 9
Product information ................................................................................ 9
■ Vitodens 111-W, type B1LF ................................................................ 9
System examples .................................................................................. 9
Spare parts lists ..................................................................................... 9
2. Preparing for installation ................................................................................................................ 10
3. Installation sequence Removing the boiler from the packaging ............................................... 12

Mounting the boiler and making connections ........................................ 12
■ Mounting the boiler on the pre-plumbing jig or mounting frame ......... 12
■ Fitting the boiler to the wall mounting bracket .................................... 15
■ Removing the front panel ................................................................... 17
■ Type plate ........................................................................................... 17
■ Connections on the heating water and DHW sides ............................ 18
Condensate connection ......................................................................... 18
■ Filling the trap with water .................................................................... 19
Flue gas connection ............................................................................... 19
Gas connection ...................................................................................... 21
■ Gas installation to BS 6891:2005 ....................................................... 22
Electrical connections ............................................................................ 22
■ Opening the wiring chamber ............................................................... 22
■ Layout of the electrical connections ................................................... 23
■ On-site connections on the HMBU heat management unit ................ 25
■ Outside temperature sensor ............................................................... 25
■ Floating switching contact connection ................................................ 25
■ Power supply fÖ ................................................................................. 27
■ Routing connecting cables/leads ........................................................ 27
WiFi operational reliability and system requirements ............................ 28
■ Wireless signal range of WiFi connection ........................................... 28
■ Angle of penetration ........................................................................... 29
Closing the wiring chamber and fitting the front panel ........................... 30
4. Commissioning, inspec- Steps - commissioning, inspection and maintenance ............................ 31

tion, maintenance
5. System configuration Calling up parameters ............................................................................ 58

(parameters) Parameter .............................................................................................. 58
■ Additional settings can be made only via software tool ...................... 61
Subscriber numbers of connected extensions ....................................... 62
6. Diagnosis and service Service menu ......................................................................................... 64

checks ■ Calling up the service menu ............................................................... 64
■ Exiting the service menu .................................................................... 64
Diagnosis ............................................................................................... 65
■ Checking operating data ..................................................................... 65
7. Troubleshooting Fault display on the programming unit ................................................... 66

Overview of electronics modules ........................................................... 67
Fault messages ..................................................................................... 67
Repairs .................................................................................................. 83
■ Draining the boiler on the heating water side ..................................... 83
■ Draining the boiler on the DHW side .................................................. 84
■ Removing the boiler from the pre-plumbing jig or mounting frame ..... 85
■ Status/checking/diagnosing the internal circulation pump .................. 85
■ Checking the temperature sensors ..................................................... 87
6167585
■ Information on replacing the HBMU heat management unit ............... 89
6
Index
Index (cont.)
■ Replacing the power cable ................................................................. 89

■ Replacing the HMI connecting cable .................................................. 90
■ Checking the plate heat exchanger .................................................... 90
■ Removing the hydraulic unit ............................................................... 91
■ Checking the fuse ............................................................................... 92
8. Function description Appliance functions ................................................................................ 93

■ Heating mode ..................................................................................... 93
■ Venting program ................................................................................. 93
■ Filling program .................................................................................... 93
■ Heating curve ..................................................................................... 93
■ Screed drying ..................................................................................... 95
DHW heating ......................................................................................... 97
■ Heating the DHW loading cylinder from cold ...................................... 97
■ Reheating when DHW is drawn off ..................................................... 97
External heating circuit hook-up (if installed) ......................................... 97
9. Connection and wiring dia- HBMU heat management unit ............................................................... 98

gram
10. Commissioning/service ................................................................................................................101

reports
11. Specification Specification .......................................................................................... 102

Specification .......................................................................................... 102
Electronic combustion control unit ......................................................... 106
12. Disposal Final decommissioning and disposal ..................................................... 107
13. Certificates Declaration of conformity ....................................................................... 108

Manufacturer's certificate according to the 1st BImSchV [Germany] .... 108
14. Keyword index ................................................................................................................109

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7
Information
Disposal of packaging
Please dispose of packaging waste in line with statu-

tory regulations.
Information
Gas Council No.
Type Gas Council Number:

Vitodens 111-W, B1LF, 25 kW storage combi 47-819-53
Vitodens 111-W, B1LF, 32 kW storage combi 47-819-54
Symbols
Symbol Meaning The steps in connection with commissioning, inspec-

tion and maintenance are found in the "Commission-
Reference to other document containing
ing, inspection and maintenance" section and identified
further information
as follows:
Step in a diagram:
1. Symbol Meaning
The numbers correspond to the order in
which the steps are carried out. Steps required during commissioning
Not required during commissioning

Warning of material losses and environ-
Steps required during inspection
mental pollution
Not required during inspection
Live electrical area Steps required during maintenance
Not required during maintenance

Pay particular attention.
■ Component must audibly click into place.

or
■ Acoustic signal
■ Fit new component.
or
■ In conjunction with a tool: Clean the sur-
face.
Dispose of component correctly.
Dispose of component at a suitable collec-

tion point. Do not dispose of component in
domestic waste.
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8
Information
Intended use
The appliance is intended solely for installation and Any usage beyond this must be approved by the man-
operation in sealed unvented heating systems that ufacturer in each individual case.
comply with EN 12828 (as well as CECS215-2017 and
CE: CS215-2017 in relation to CN), with due attention Incorrect usage or operation of the appliance (e.g. the
Information
paid to the associated installation, service and operat- appliance being opened by the system user) is prohibi-
ing instructions. It is only designed for heating up heat- ted and will result in an exclusion of liability. Incorrect
ing water that is of potable water quality. usage also occurs if the components in the heating
system are modified from their intended use (e.g. if the
Intended use presupposes that a fixed installation in flue gas and ventilation air paths are sealed).
conjunction with permissible, system-specific compo-
nents has been carried out.
Commercial or industrial usage for a purpose other

than heating the building or DHW shall be deemed
inappropriate.
Product information
Vitodens 111-W, type B1LF
Gas condensing storage combi boiler with Inox-Radial The selected gas category in the delivered condition
heat exchanger and the following integrated compo- and the associated nominal gas pressure are given on
nents: the boiler type plate. The type plate also shows the
■ Modulating MatriX-Plus burner for natural gas and other gas types and pressures with which the boiler
LPG can be operated. A conversion within the stated natu-
■ Stainless steel loading cylinder, 46 l capacity ral gas groups is not required. For conversion to LPG
■ Hydraulics with 3-way diverter valve and variable (without conversion kit), see "Commissioning, inspec-
speed high efficiency circulation pump tion and maintenance".
■ Weather-compensated or constant temperature con- The Vitodens 111-W may only be delivered to coun-
trol unit tries listed on the type plate. For deliveries to other
■ Integral diaphragm expansion vessel (10 l capacity) countries, approved contractors must arrange individ-
ual approval on their own initiative and in accordance
with the law of the country in question.
System examples
System examples with hydraulic and electrical connec- Detailed information on system examples can be found
tion diagrams and function descriptions are available at: www.viessmann-schemes.com
to help setting up the heating system.
Spare parts lists
Information about spare parts can be found at

www.viessmann.com/etapp or in the Viessmann
spare part app.
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9
Preparing for installation
600 507.5
149.5
108 Ø 96 -0.5
Ø 60.5 +0.8
494.5
Installation
950
38.5
A B D E FG H
C
Fig. 1
A Heating flow E Gas connection

B Heating return F Safety valve
C Filling/draining G Cold water
D Condensate drain H DHW
Note
This boiler (IP rating: IP X1) is approved for installation
in wet rooms inside safety zone 3. Exposure to water
jets and spray must be prevented.
For open flue operation, the boiler may only be oper-
ated with a splash cover.
Observe the requirements of DIN VDE 0100.
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10
Preparing for installation (cont.)
Installation
1. Subject to order: Fit supplied pre-plumbing jig, 3. Prepare the gas connection according to TRGI or
mounting frame or wall mounting bracket in the rel- TRF [or local regulations].
evant installation location.
4. Prepare the electrical connections.
Installation instructions for pre-plumbing jig ■ The appliance is delivered fitted with a power
or mounting frame cable (approx. 2 m long).
Note
Note Connect the power cable to the electricity supply
Check the condition of the wall where the boiler is using a fixed connection.
Installation
to be installed. For the suitability of the supplied ■ Power supply: 230 V, 50 Hz, fuse rating
rawl plugs for various building materials, see man- max. 16 A
ufacturer's instructions: Fischer expansion plugs ■ Accessory cables: 0.75 mm2 flexible PVC cable
SX 10 x 80 with required number of cores for external con-
For other construction materials, use fixing materi- nections
als with sufficient load bearing capacity.
2. Prepare the water connections to the valves/fittings

of the mounting bracket.
Thoroughly flush the heating system.
! Please note
To prevent appliance damage,
connect all pipework so that it is free of load
and torque stress.
Connection on the DHW side
Cold water installation C Visible discharge pipe outlet point

D Safety valve
E Non-return valve
F Shut-off valve
G Cold water
H Safety assembly
Safety assembly H is included in the standard

delivery and requires installing.
Only use a non-return valve or a combined shut-off
and non-return valve in conjunction with a safety valve.
If the safety valve is used, the cold water shut-off valve
on the boiler must not be shut off.
Fig. 2 Remove the toggle on the cold water shut-off valve (if
installed) to prevent manual shut-off.
A Cold water connection of boiler
B Drain outlet
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11
Installation sequence
Removing the boiler from the packaging
1.
Installation
2.
Fig. 3
Mounting the boiler and making connections
Mounting the boiler on the pre-plumbing jig or mounting frame
Note
Various installation components can be found in a sep-
arate pack on the front panel. Keep the installation
components safe, as they will be required for later
installation.
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12
Mounting the boiler and making connections (cont.)
2.
Installation
1.
4.
3.
Fig. 4
Note 1. Replace gaskets.

The diagram shows installation on a pre-plumbing jig.
Internal gasket diameter:
The boiler can be installed on the following accesso- ■ Gas connection Ø 18.5 mm
ries: ■ Connections on the heating water side Ø 17.0
■ Pre-plumbing jig mm
■ Pre-plumbing jig for sub-mounting kit
■ Mounting frame Note
Gasket for gas connection is attached to the gas
shut-off valve.
2. Note
After mounting, ensure correct seating.
6167585
13
3. Note 4. Tighten union nuts so that they form a tight seal.

Only remove the clip under the gas pipe union nut Tighten the union nuts as tightly as necessary and
once the appliance has been installed. Clip is no ensure that the components are undamaged and
longer required. are functioning correctly throughout service life.
Observe torque settings if a torque wrench is avail-
able.
Check for gas tightness to BSI 6891.
Torque for union nuts

■ G ½: 24 Nm
■ G ¾: 30 Nm
Installation
When carrying out any work on gas connection fit-

tings, counterhold with a suitable tool. Never trans-
fer any forces to the internal components.
6167585
14
Fitting the boiler to the wall mounting bracket
Note
Various installation components can be found in a sep-
arate pack. Keep the installation components safe, as
they will be required for later installation.
Installation
2.
1.
4.
3.
Fig. 5
6167585
15
1. Replace gaskets. Fit valves and gas shut-off valve. 4. Tighten union nuts so that they form a tight seal.
Tighten the union nuts as tightly as necessary and
Internal gasket diameter: ensure that the components are undamaged and
■ Gas connection Ø 18.5 mm are functioning correctly throughout service life.
■ Connections on the heating water side Observe torque settings if a torque wrench is avail-
Ø 17.0 mm able.
Note
Gasket for gas connection is attached to the gas Torque for union nuts
shut-off valve. ■ G ½: 24 Nm
■ G ¾: 30 Nm
Installation
2. Suspend the Vitodens from the wall mounting

bracket. When carrying out any work on gas connection fit-
tings, hold with a suitable tool. Never transfer any
3. Note forces to the internal components.
Only remove the clip under the gas pipe union nut
once the appliance has been installed. Clip is no
longer required.
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16
Removing the front panel
3.
Installation
2.
1.
2x
Fig. 6
Type plate
Note The QR code contains the credentials for the registra-

The type plate is attached to cover panel A in the tion and product information portal, and the 16-digit
appliance. See page 41. serial number.
Additional type plate with access code (QR code) Attaching the additional type plate
marked with "i"
The type plate of the heat generator contains exten-

sive product information and an appliance-specific QR
code marked with "i" for direct access to product-spe-
cific information and product registration on the inter-
net.
6167585
17
1. Take the additional type plate from the documenta- 2. In consultation with the system user, affix the addi-
tion supplied with the boiler. tional type plate to the outside of the appliance.
The additional type plate must be visible to the flue
Note gas inspector.
The documentation with the additional type plate Affix another QR code to the installation and serv-
and QR code marked with "i" can be found on top ice instructions.
of the appliance.
Connections on the heating water and DHW sides
C Gas connection
Installation
D Safety valve
E Cold water
F DHW
If the connections have not been fitted previously,

make the connections on the heating water and DHW
sides.
The standard delivery contains connection accessories
including locking ring fitting.
A B C D E F
Fig. 7
A Heating flow
B Heating return and fill/drain valve
Condensate connection
Fig. 8
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18
Condensate connection (cont.)
Connect the drain hose with a constant fall and a pipe

vent to the drain network or a neutralising system.
Note
Route the onward drain line inside the building as far
as possible.
If the onward drain line is routed outside the building:

■ Use a min. Ø 30 mm line.
■ Protect the line from frost.
■ Keep the line as short as possible.
Installation
! Please note
The drain hose is used to route away any hot
water discharged from the safety valve.
Lay and secure the drain hose in a way that pre-
vents any risk of scalding.
Note
Observe local waste water regulations.
Filling the trap with water
Pour at least 0.3 l of water into the flue gas connection.
! Please note
During commissioning, flue gas may escape
from the condensate drain.
Always fill the trap with water before commis-
sioning.
Fig. 9
Note
If there is a risk of frost, only fill the trap just before
commissioning.
Flue gas connection
Note Connecting the balanced flue pipe

The labels "System certificate" and "Skoberne GmbH Flue system installation instructions
or Groppalli flue system" enclosed with the technical
documentation may only be used in conjunction with
the Viessmann flue system made by Skoberne or
Groppalli.
6167585
19
Flue gas connection (cont.)
Connecting several Vitodens to a shared flue sys- Only carry out commissioning when the following
tem conditions have been met:
■ Unrestricted flow in the flue gas routes.
If several Vitodens are connected to a common flue ■ Positive pressure flue system is gas-tight.
system: Install a back draught safety device (accesso- ■ Inspection port covers checked for secure and tight
ries) in the flue gas connection and in the mixing shaft seating.
of the burner on each boiler. ■ Apertures for supplying sufficient combustion air are
open and cannot be closed.
Note ■ All current regulations on installing and commission-
Not all appliance types are approved for "multiple con- ing flue systems have been observed.
nection".
Installation
Please order Vitodens appliances that are suitable for Danger

this; see pricelist. Leaking or blocked flue systems, or an inade-
quate supply of combustion air can cause life
Note threatening poisoning from carbon monoxide in
In appliances for "multiple connection", a special back the flue gas.
draught safety device is installed in the mixing shaft of Ensure the flue system is in good working order.
the burner, downstream of the fan. Vents for supplying combustion air must be non-
A further back draught safety device is installed in the sealable.
flue system. Prevent condensate drainage via a wind protec-
tor.
Installing the back draught safety devices:
Installation instructions for back draught safety

device
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20
Gas connection
Installation
A
Fig. 10
1. If the gas connection has not been fitted previ- 3. Purge the gas line.
ously, seal gas shut-off valve A to the gas con-
nection.
When carrying out any work on gas connection fit-
tings, counterhold with a suitable tool. Never trans-
fer any forces to the internal components.
Information on operation with LPG

Install an external safety solenoid valve if the boiler
is installed below ground level.
An EM-EA1 extension (accessories) is required to
connect the safety solenoid valve.
2. Check for leaks.
Danger
Escaping gas leads to a risk of explosion.
Check all connections on the gas side (also
inside the appliance) for tightness.
Note
Only use suitable and approved leak detection
agents (EN 14291) and devices for the tightness
test. Leak detection agents with unsuitable constit-
uents (e.g. nitrides, sulphides) can cause material
damage.
Remove residues of the leak detection agent after
testing.
! Please note
Excessive test pressure will damage the
boiler and gas solenoid valve.
Max. test pressure 150 mbar (15 kPa). If a
higher pressure is required for leak tests,
disconnect the boiler and the gas solenoid
valve from the main supply pipe (undo the
fitting).
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21
Gas connection (cont.)
Gas installation to BS 6891:2005
It is the gas installer’s responsibility to size the gas The external gas tap may reduce operating pressure
installation lines in accordance with BS 6891:2005. further if measured at its test point. The pressure drop
If it is determined that the operating pressure falls is relative to the heat input of the boiler (kW).
below the minimum outlet level for the measuring Observe minimum gas pressure at the gas fitting in
device of 19 MB, it should be checked to ensure that accordance with the table – see page 42
the gas pressure is sufficient for correct and safe oper-
ation.
Taking into account a pressure drop from the installa-
tion lines of no more than 1 MB, it can be assumed
Installation
that a permissible minimum pressure of 18 MB is

present at the appliance's gas connection (reference
BS 6400-1 Section 6.2, Pressure absorption).
Electrical connections
! Please note
Electronic assemblies can be damaged by elec-
trostatic discharge.
Prior to commencing any work, touch earthed
objects, such as heating or water pipes to dis-
charge static loads.
Opening the wiring chamber
Note
If only PlusBus and the outside temperature sensor
are connected to the boiler, the wiring chamber does
not need to be opened.
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22
Electrical connections (cont.)
Installation
6.
1.
3. 4.
5. 2x
2.
Fig. 11
Note
Do not disconnect the plug from the mounting panel.
Do not change the position of the cable or its fixture
(fixing point on casing).
Layout of the electrical connections
Note
For further information on the connections, see the fol-
lowing chapters.
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23
A C D
L N
B
Installation
LN N1L NL L NNL NL NL 10 987654321 654321 8 7 654321 9 8 7 654321
40 96 20 100 35 54 21 X7 X6 X2 X9 X12 X5
X20
Fig. 12
Connections to 230 V~ plugs sA Cylinder loading pump

A Power supply fÖ C Remote control (OpenTherm device)
B Configurable floating input lH, 230 V D Outside temperature sensor
230 V output XsÖ Equipotential bonding (earth conductor)
230 V room thermostat connection
sÖ Heating circuit pump Note on connecting accessories
a-Ö Fan motor When connecting accessories observe the sep-
dG Gas solenoid valve arate installation instructions provided with
gF Ignition unit/ionisation them.
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24
On-site connections on the HMBU heat management unit
Installation
Fig. 13
A Plug-in connection on underside of appliance C Aperture for cable entry

B Plug for connecting sensors and PlusBus
Remove plug from the pack of installation compo-
nents.
Required plugs are supplied in separate packaging. For cables without strain relief bushings, provide strain
relief in the wiring chamber in the form of cable ties.
Outside temperature sensor
Fitting location for outside temperature sensor Outside temperature sensor connection
■ North or north-westerly wall, 2 to 2.5 m above See page 23

ground level; in multi storey buildings, in the upper 2-core lead, length up to 35 m with a cross-section
half of the second floor of 1.5 mm2
■ Not above windows, doors or vents
■ Not immediately below balconies or gutters
■ Never render over
Floating switching contact connection
Connection at plug lH One of the following functions can be connected:

■"0" No function or room thermostat
■"2" DHW circulation pump external demand (push-
button function, pump runs for 5 min). Not for
6167585
Vitodens 111-W
25
■ "4" External demand Assigning functions in the commissioning assis-

■ "5" External blocking or alternatively connection for tant
external heating circuit hook-up (if no more than one
heating circuit hook-up is configured on commission- See commissioning assistant in "Commissioning".
ing. If more than one heating circuit hook-up is
required, connect to EM-EA1 accessory)
A
Installation
lH
B
N 1 L
Fig. 14
A Floating contact
B Plug lH
Notes on connecting PlusBus subscribers Note

The number of PlusBus subscribers is limited: Max.
As a maximum, the following PlusBus subscribers can one Vitotrol 200-E plus a maximum of 3 additional
be connected to the control unit (terminal 1): extensions, e.g. EM-M1 or EM-EA1.
■ One EM-M1 or EM-MX extension Example: 1 x Vitotrol 200-E + 1 x EM-M1 + 1 x EM-
■ One Vitotrol 200-E EA1.
■ One EM-EA1 extension If no Vitotrol 200-E is connected, 4 extensions can be
■ One EM-S1 extension connected.
■ One EM-P1 extension
The max. total length of the PlusBus lead is 50 m.
With an unscreened lead, 2-core, 0.34 mm2.
Accessories mains connection, connect plug to

external power supply
Connect one or more extensions via an ON/OFF

switch directly to the mains supply (see next chapter).
Accessories with direct mains connection
A B C D
PlusBus
40
74
74
40
74
74
40
74
40
E
Fig. 15
A HBMU heat management unit, heat generator E External ON/OFF switch

B Mixer extension kit fÖ Mains input
C EM-EA1 extension and/or EM-S1 extension jF PlusBus
D EM-P1 extension
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26
Note Danger
PlusBus system length max. 50 m for 0.34 mm2 cable Incorrect wiring can lead to serious injury from
cross-section and unshielded cable. electrical current and result in appliance dam-
If the current flowing to the connected working parts age.
(e.g. circulation pumps) is higher than the fuse rating ■ Route extra low voltage (ELV) leads < 42 V
of the relevant accessory, only use the output con- separately from cables > 42 V/230 V~.
cerned to control an on-site relay. ■ Strip as little of the insulation as possible,
directly before the terminals, and bundle close
Note to the corresponding terminals.
Use addressing for rotary selector S1. See also the ■ Secure cables/leads with cable ties.
information in chapter "Notes on connecting PlusBus
Installation
subscribers".
Accessories Internal fuse protec-

tion
EM-M1, EM-MX mixer exten- 2A
sion kit
EM-EA1 extension 2A
EM-S1 extension (not for Vito- 2 A
dens 111-F)
Power supply fÖ
Danger ■ If the power supply to the appliance is connected

Incorrectly executed electrical installations can with a flexible power cable, ensure that the live con-
result in injuries from electrical current and dam- ductors are pulled taut before the earth conductor in
age to the appliance. the event of strain relief failure. The length of the
earth conductor wire will depend on the design.
Connect the power supply and implement all ■ Max. fuse rating 16 A.
safety measures (e.g. RCD circuit) in accord-
ance with the following regulations: Danger
■ IEC 60364-4-41 The absence of system component earthing can
■ IEEE Wiring Regulation; BS 7671:2018 lead to serious injury from electric current if an
■ Connection conditions of the local grid opera- electrical fault occurs.
tor The appliance and pipework must be connected
to the equipotential bonding of the building.
■ Install an isolator in the power cable to provide
omnipolar separation from the mains for all active
conductors, corresponding to overvoltage cate-
gory III (3 mm) for complete isolation. The isolator
must be fitted in the permanent electrical installation,
in line with installation requirements.
We also recommend installing a pulse current-sensi-
tive RCD (RCD class A ).
■ Connect the power cable to the electricity supply
using a fixed connection.
Routing connecting cables/leads
! Please note
If connecting cables/leads come into contact
with hot components, they will be damaged.
When routing and securing cables/leads on site,
ensure that the maximum permissible tempera-
tures for these cables/leads are not exceeded.
6167585
27
Installation
Fig. 16
Bundle cables using the supplied cable ties. Secure

the cable ties to the underside.
Do not route cables/leads over sharp edges and lying
against the casing (sound transmission).
WiFi operational reliability and system requirements
WiFi router system requirement ■ Dynamic IP addressing (DHCP, delivered condition)

■ WiFi router with activated WiFi: in the network (WiFi):
The WiFi router must be protected by a sufficiently Have this checked on site, and if required set up, by
secure WPA2 password. an IT expert prior to commissioning.
The WiFi router must always have the latest firm- ■ Set routing and security parameters in the IP net-
ware update. work (LAN):
Do not use unencrypted connections between the Enable port 80, port 123, port 443 and port 8883 for
heat generator and the WiFi router. direct outward connections.
■ Internet connection with high availability: Have this checked and, if necessary, set up on site
Flat rate (flat rate tariff without restriction on time or by an IT expert before commissioning.
data volume)
Wireless signal range of WiFi connection
The range of wireless signals may be reduced by ■ On their way between transmitter and receiver, wire-
walls, ceilings and interior fixtures. These weaken the less signals are damped, e.g. by air or when pene-
wireless signal, causing poor reception due to the fol- trating walls.
lowing circumstances. ■ Wireless signals are reflected by metallic objects
e.g. reinforcements embedded in walls, metal foil of
thermal insulation and thermal glazing with metal-
lised thermal vapour deposit.
6167585
28
WiFi operational reliability and system… (cont.)
■ Wireless signals are isolated by service ducts and Install the heat generator as close as possible to the
lift shafts. WiFi router to ensure a good WiFi connection. The sig-
■ Wireless signals are disrupted by devices that also nal strength can be displayed on the heat generator
operate with high frequency signals. Maintain a dis- (see the operating instructions).
tance of at least 2 m from these devices:
– Computers Note
– Audio and video systems The WiFi signal strength can be increased with com-
– Devices with active WiFi connection mercially available WiFi repeaters.
– Electronic transformers
– Pre-ballasts
Installation
Angle of penetration
The reception quality remains best if radio signals hit C Wall

the walls vertically.
Depending on the angle of penetration, the effective Ideal angle of penetration
wall thickness changes and so does the extent to
which the electromagnetic waves are damped. A
Flat (unfavourable) angle of penetration
A
C
C B
B
Fig. 18
A WiFi router
Fig. 17 B Heat generator
C Wall
A WiFi router
B Heat generator
6167585
29
Closing the wiring chamber and fitting the front panel
Installation
6.
1.
4.
3.
2. 2x
5.
Fig. 19
6167585
30
Commissioning, inspection, maintenance
Steps - commissioning, inspection and maintenance
Commissioning steps
Inspection steps
Maintenance steps Page
• 1. Commissioning the system with the commissioning assistant.................................... 32

• • 2. Filling the heating system................................................................................................. 36
• 3. Filling the loading cylinder on the DHW side.................................................................. 38
• • • 4. Checking all connections on the heating water and DHW sides for leaks................... 38
• 5. Venting the heating system............................................................................................... 38
• 6. Checking the gas type....................................................................................................... 39
• 7. Converting the gas type for operation with LPG............................................................. 39
• • • 8. Removing the front panel.................................................................................................. 40
• • • 9. Checking the static pressure and supply pressure........................................................ 41
• 10. Function sequence and possible faults........................................................................... 42
• 11. Setting the max. heating output........................................................................................ 43
• • 12. Performing an actuator test.............................................................................................. 44
• 13. Adjusting pump rate of integral circulation pump.......................................................... 44
• 14. Activating screed drying................................................................................................... 45
• 15. Leak test on balanced flue system (annular gap check)................................................ 46
• 16. Burner adjustment when connecting multiple flues to a shared flue system.............. 46
• 17. Removing the burner......................................................................................................... 46
• • 18. Checking the burner gasket and burner gauze assembly.............................................. 48
• • 19. Checking and adjusting the ignition and ionisation electrodes.................................... 49
• • 20. Checking the back draught safety devices...................................................................... 49
• 21. Cleaning the heating surfaces.......................................................................................... 50
• • 22. Checking the condensate drain and cleaning the trap................................................... 51
• • 23. Installing the burner........................................................................................................... 52
• • 24. Checking the neutralising system (if installed)
• • • 25. Checking the expansion vessel and system pressure................................................... 53
• • • 26. Checking the DHW expansion vessel (if installed) and the pre-charge pressure........ 54
• • • 27. Checking the safety valve function
• • • 28. Checking the electrical connections for firm seating
• • • 29. Checking all gas equipment for leaks at operating pressure........................................ 55
• • • 30. Fitting the front panel........................................................................................................ 55
• • 31. Checking the combustion quality..................................................................................... 55
• • • 32. Checking the flue system for unrestricted flow and leaks
• • • 33. Checking the external LPG safety valve (if installed)
• 34. Matching the control unit to the heating system............................................................ 56
• 35. Adjusting the heating curves............................................................................................ 57
• 36. Instructing the system user.............................................................................................. 57
6167585
31
Commissioning the system with the commissioning assistant
! Please note
Only commission the appliance with a fully filled
trap.
Check that the trap has been filled with water.
! Please note
Only commission the appliance with a fully filled
trap.
3. For further steps, see commissioning assistant in
the following overview.
Check that the trap has been filled with water. Commissioning via software tool
Commissioning via commissioning assistant Note

Apps for commissioning and service are available for
1. Open the gas shut-off valve. iOS and Android devices.
2. If the appliance has not yet been switched on:

1. Turn on the ON/OFF switch.
2. AP and appear on the display.
3. Press menu button and hold for 4 s. The
commissioning assistant starts automatically. 1. Open the gas shut-off valve.
If the appliance has already been switched on, you
can call up the commissioning assistant yourself: 2. AP and appear on the display.
1. and OK should be pressed simultaneously Press OK and enter the password for the heat gen-
for approx. 4 s. erator to carry out commissioning with the software
2. Use / to select "b.5" and confirm with tool.
"OK".
Note 3. Select ON and confirm with OK.
AP and appear on the display. Confirm with
OK to start the connection with the software tool: 4. Follow the instructions in the software tool.
see chapter
"Commissioning via software tool".
3. – press for 4 s to start the commissioning
assistant.
6167585
32
Commissioning the system with the commissioning… (cont.)
Commissioning assistant Explanations and references

sequence
Commissioning
"C.1" ON = on
Filling program OFF = off
Note
It is possible to interrupt or end the process while a rotating rectangle alternat-
ing with the current system pressure is displayed; to do so, press and hold
for 3 s.
"C.2" ON = on
Venting program OFF = off
Note
It is possible to interrupt or end the process while a rotating rectangle alternat-
ing with the current system pressure is displayed; to do so, press and hold
for 3 s.
"C.3" 2 - Natural gas

Gas type 3 - Liquid gas LPG
"C.5" 1 - Open flue 60 mm
Flue system 2 - Room sealed 60/100 mm
3 - Open flue 80/125 mm
4 - Room sealed 80/125 mm
"C.6" Given in full metres (round up if necessary)
Flue length
Note
An additional length of 1 m must be factored in for every flue bend.
"C.7" 1 - Constant operation with time program

Operating mode 4 - Weather-compensated
13 - Constant operation with optional room thermostat
14 - OpenTherm
15 - Individual room control
16 - Individual room control with modulation
Note
Operating modes 15 and 16 can only be set via the software tool.
6167585
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sequence
"C.8" 1 - 1 direct heating circuit without low loss header
System scheme (depend- 2 - 1 direct heating circuit with low loss header
ing on appliance type, not 3 - 1 direct heating circuit without low loss header with DHW cylinder
all schemes possible) 4 - 1 direct heating circuit with low loss header and DHW cylinder upstream of
low loss header
5 - 1 direct heating circuit + 1 heating circuit with mixer and low loss header +
DHW cylinder
6 - 1 direct heating circuit with low loss header + DHW cylinder upstream of
low loss header + solar DHW cylinder
7 - 1 direct heating circuit + 1 heating circuit with mixer and low loss header +
DHW cylinder upstream of low loss header + solar DHW cylinder
8 - 1 direct heating circuit + 1 heating circuit with mixer and low loss header
9 - 1 heating circuit with mixer and low loss header + DHW cylinder upstream
of low loss header
10 - 1 direct heating circuit without low loss header + DHW cylinder + solar
DHW cylinder
Note
System schemes 11 - 18 and the DHW circulation pump can be set via the
software tool.
11 - 1 heating circuit with mixer without low loss header

12 - 1 heating circuit with mixer with low loss header
13 - 1 heating circuit with mixer without low loss header + DHW cylinder
14 - 1 direct heating circuit + 1 heating circuit with mixer without low loss
header + DHW cylinder
15 - 1 heating circuit with mixer with low loss header + DHW cylinder + solar
DHW cylinder
16 - 1 heating circuit with mixer without low loss header + DHW cylinder + so-
lar DHW cylinder
header + DHW cylinder + solar DHW cylinder
header
Note
If a DHW circulation pump has been configured via the software tool, it is
shown with a "C" after the system scheme number.
"C.9" Note
External heating circuit Only for weather-compensated operation.
hook-up
0 - No external heating circuit hook-up
1 - External heating circuit hook-up HC1
2 - External heating circuit hook-up HC2
3 - External heating circuit hook-up HC1 and HC2 (EM-EA1 extension (DIO)
required)
6167585
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sequence
"C.10" 0 - No function
EM-EA1 (DIO) function 4 - External set flow temperature 0-10 V
5 - External default output
Note 8 - 230 V fault message input and fault message output (without system
If "C.9" is set to 3, then no blocking)
setting is required at 10 - External extractor (e.g. cooker hood)
"C.10". 11 - Operating mode changeover
14 - Fault message input (24 V) and system blocking (e.g. condensate lift
pump)
16 - External LPG valve
17 - 230 V fault message input and system blocking
18 - External demand (digital)
19 - External blocking
"C.11"
Date (day, month, year)
"C.12"
Time (hours, minutes)
"C.13" ON = on
Autom. summer/wintertime OFF = off
changeover
"C.14" 0 - No function
Plug 96 function 2 - External demand DHW circulation pump
4 - External demand
5 - External blocking
If only one HC was configured with external hook-up, plug 96 setting is auto-
matically applied. No selection or other function is then possible.
"C.15" Off - not installed
Remote control ON - Vitotrol 200-E with subscriber number 1 installed (all installed heating
circuits can be controlled via the Vitotrol 200-E)
After the final setting (C.15) has been completed, "End" appears on the dis-
play. Confirm with "OK".
The commissioning is started, the flue temperature sensor test is launched
and "Fst" appears on the display.
Maintenance
Interval in burner hours run Can be adjusted via the software tool (notification also via software tool)
until next maintenance
Interval until next mainte- Can be adjusted via the software tool (notification also via software tool)
nance
The system carries out a restart.
Automatic flue gas temperature sensor check
The display shows: "Err" Note

If the flue gas temperature sensor is not positioned The burner remains locked out until the test has been
correctly, fault message 416 appears. passed.
For further details regarding the flue gas temperature
sensor test, see "Repairs". When the fault has been remedied, turn the ON/OFF
If fault message 416 appears, reposition the flue gas switch off and back on again.
temperature sensor in the flue gas connection. Check
for leaks on the flue gas side.
6167585
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Switching WiFi ON/OFF
The appliance is equipped with an integrated WiFi Activating the internet connection:
communication module with extended type plate.
The internal communication module supports commis- Operating instructions
sioning of the heat generator with the "Vitoguide app",
connectivity with the "ViCare app" and the connection
to the "Vitoguide" digital service centre. Affix a further credentials label here, so it can be found
The access details required for establishing a connec- for subsequent use:
tion are recorded in the form of an access code with
"WiFi symbol". Three copies of this code are located
on the rear of the programming unit.
Before installing the programming unit, remove the
access code labels from the rear. For commissioning,
affix one label to the space marked out on the type
plate.
Switch on the WiFi connection and establish a connec-
tion to the router; see also page 28.
Fig. 20
Note
If "E10" is displayed, the connection to the home net-
work could not be established. Check the router and Affix a label in the operating instructions.
the network password.
If "E12" is displayed, the connection to the server Note
could not be established. Re-establish the connection If the communication module is to be switched on or
at a later time. off, press simultaneously for 4 s.
Calling up the commissioning assistant at a later point
If you need to continue commissioning later, the com- 2. Use / to select "b.5" and confirm with "OK".
missioning assistant can be reactivated at any time. For further steps, see the commissioning assistant.
Tap the following buttons:
1. and OK simultaneously for approx. 4 s, then

release.
Filling the heating system
According to EN 1717, as a heat transfer medium for

DHW heating, the heating water must meet fluid cate-
gory ≤ 3. This requirement is met if water of potable
! Please note
Unsuitable fill water increases the level of
deposits and corrosion and may lead to appli-
quality is used as heating water. For example, if addi- ance damage.
tives are used, the additive manufacturer must specify ■ Flush the heating system thoroughly before
which category the treated heating water comes under. filling.
■ Only fill with water of potable quality.
■ Fill water with a hardness above 300 ppm
must be softened.
■ Special antifreeze suitable for heating systems
can be added to the fill water. The antifreeze
manufacturer must verify its suitability.
6167585
36
Filling the heating system (cont.)
B 4. Fill the heating system at boiler drain & fill valve B

in the heating return (on the connection set or on
site). Minimum system pressure > 1.0 bar
(0.1 MPa). Check the system pressure at pressure
gauge D. The indicator must be in the green
band. If necessary, open the on-site air vent valve.
Note
Ensure that the safety valve does not respond
when you are filling the system. If the flow rate
through the safety valve becomes too high, water
may enter the combustion chamber.
5. Fit hose to air vent valve C. Route the hose into a

suitable container or drain outlet.
6. Close the shut-off valves on the heating water side.

CD A E
Fig. 21 7. Open air vent valve C and fill valve B in the heat-
ing return. Vent (flush) under mains pressure until
E ON/OFF switch no more air noise is audible.
1. Check the pre-charge pressure of the expansion 8. Close air vent valve C and boiler drain & fill
vessel. valve B.
Check the system pressure at pressure gauge D.
2. Close gas shut-off valve A. The indicator must be in the green band.
3. Activate the filling function (see commissioning 9. Open the shut-off valves on the heating water side.
assistant or following chapter).
Activating the filling function
If the filling function is to be activated after commis- 5. Use / to select "C.1" for the filling function.
sioning.
6. OK
7. / to select "ON" for filling.
release. 8. OK
The filling function is activated. The display shows
2. Use / to select "b.5" for the commissioning the current system pressure.
assistant. The filling function ends automatically after 20 min
or when you tap OK.
3. OK
4. The display shows "AP".

Press for 4 s.
6167585
37
Filling the loading cylinder on the DHW side
A B
Fig. 22
1. Valves A and B must be in the "top" position. 3. Once air stops coming out of the DHW draw-off
point, the loading cylinder is completely filled.
2. Open the cold water line and a DHW draw-off
point.
Checking all connections on the heating water and DHW sides for leaks
Danger
Risk of electric shock from escaping heating
water or DHW.
When commissioning and after carrying out
maintenance work, check all water side connec-
tions for leaks.
Venting the heating system
1. Check whether the air vent screw in quick-action 3. Activate venting function (see following steps).
air vent valve A of the heating circuit pump is
open. 4. Call up the pressure display with "System over-
view".
2. Close the gas shut-off valve. Switch the appliance Check the system pressure.
on.
Activating the venting function
If the venting function is to be activated after commis- 4. The display shows "AP".
sioning. Press for 4 s.
Tap the following buttons: 5. Use / to select "C.2" for ventilation.
1. and OK simultaneously for approx. 4 s, then 6. OK

release.
7. / should be used to select "ON" to switch on
2. Use / to select "b.5" for the commissioning the ventilation.
assistant.
3. OK
6167585
38
Venting the heating system (cont.)
8. OK
The venting function is activated. The display
shows the current system pressure.
The venting function ends automatically after
20 min or when you tap OK.
Checking the gas type
The boiler is equipped with an electronic combustion 1. Determine the gas type and Wobbe index by ask-
controller that adjusts the burner for optimum combus- ing your local gas supply utility or LPG supplier.
tion in accordance with the prevailing gas quality.
■ For operation with natural gas, no adjustment is 2. Record the gas type in the service report.
therefore required across the entire Wobbe index
range. The boiler can be operated within the Wobbe
index range 9.5 to 15.2 kWh/m3 (34.2 to
54.7 MJ/m3).
■ For operation with LPG, the gas type needs to be
changed on the control unit (see following chapter).
Converting the gas type for operation with LPG
1. To change the gas type on the control unit, see 2. Affix label "G31" (supplied with the technical docu-
"Commissioning the system with the commission- mentation) adjacent to the type plate on the cover
ing assistant" panel.
Note
No mechanical adjustments are made to the gas
solenoid valve.
6167585
39
Removing the front panel
3.
2.
1.
2x
Fig. 23
6167585
40
Checking the static pressure and supply pressure
Danger
CO formation as a result of incorrect burner
adjustment can have serious health implications.
Carry out a CO test before and after work on
gas appliances.
A B
Fig. 24
A Cover panel
C Type plate
Gas installation to BS 6891:2005
It is the gas installer’s responsibility to size the gas The external gas tap may reduce operating pressure
installation lines in accordance with BS 6891:2005. further if measured at its test point. The pressure drop
If it is determined that the operating pressure falls is relative to the heat input of the boiler (kW).
below the minimum outlet level for the measuring Observe minimum gas pressure at the gas fitting in
device of 19 MB, it should be checked to ensure that accordance with the table – see page 42
the gas pressure is sufficient for correct and safe oper-
ation.
Taking into account a pressure drop from the installa-
tion lines of no more than 1 MB, it can be assumed
that a permissible minimum pressure of 18 MB is
present at the appliance's gas connection (reference
BS 6400-1 Section 6.2, Pressure absorption).
Operation with LPG
Purge the LPG tank twice on commissioning/replace- 04. Undo screw B in the test connector on the gas
ment. Vent the tank and gas connection line thoroughly solenoid valve, but do not remove it. Connect the
after purging. pressure gauge.
01. Turn off the ON/OFF switch. 05. Open the gas shut-off valve.
02. Close the gas shut-off valve. 06. Measure the static pressure and record it in the
report.
03. Remove cover panel A. Set value: Max. 57.5 mbar (5.75 kPa).
6167585
41
Checking the static pressure and supply pressure (cont.)
07. Turn on the ON/OFF switch and start the boiler. 10. Shut down the boiler. Close the gas shut-off valve.
Remove the pressure gauge. Close test connector
Note B with the screw.
During commissioning, the appliance can enter a
fault state if there are airlocks in the gas line. 11. Open the gas shut-off valve and start the appli-
Reset the appliance after approx. 5 s (see operat- ance.
ing instructions).
Danger
08. Check the supply (flow) pressure. For set values, Gas escaping from the test connector leads
see the following table. to a risk of explosion.
Check gas tightness at test connector B.
Note
Use a suitable measuring device with a resolution 12. Fit cover panel A.
of at least 0.1 mbar (0.01 kPa) to check the supply
pressure. 13. Fit front panel (see installation sequence).
09. Record the value in the report.

Implement measures as indicated in the table
below.
Supply pressure (flow pressure) Measures

For natural gas For LPG
< 13 mbar (1.3 kPa) < 25 mbar (2.5 kPa) Do not start the boiler. Notify the gas supply utility or
LPG supplier.
13 - 25 mbar (1.3 - 25 - 57.5 mbar (2.5 - Start the boiler.
2.5 kPa) 5.75 kPa)
> 25 mbar (2.5 kPa) > 57.5 mbar (5.75 kPa) Install a separate gas pressure governor upstream of
the system. Set the pre-charge pressure to 20 mbar
(2.0 kPa) for natural gas and 50 mbar (5.0 kPa) for
LPG. Notify the gas supply utility or LPG supplier.
Function sequence and possible faults
Display Measure
Control unit issues a heat No Increase set value. Ensure
demand heat transfer.
Yes
Fan starts No Fault 59, 457 Check the fan connecting ca-
bles. Check the fan power
supply.
Yes
Ignition No Fault 359 Check ignition module (con-

trol voltage 230 V across
plug "X1/54" terminals "L"
and "N" on the HBMU).
Check the gas supply.
6167585
42
Function sequence and possible faults (cont.)
Yes
Gas solenoid valve opens No Fault 357 Check the gas supply pres-
sure.
Yes
Ionisation current builds No Fault 369, 380 Check distance of ionisation

electrode on burner gauze
assembly.
Purge the gas line.
Yes
Burner in operation No Shuts down below the set Check the flue system for
boiler water temperature and tightness (flue gas recircula-
restarts immediately. tion). Check gas flow pres-
sure.
Yes
Automatic calibration of Fault 62, 373 Ensure adequate heat trans-

the combustion controller No fer. Reset the appliance.
Fault 346, 377 Check gap between ionisa-
tion electrode and burner
gauze assembly.
Check flue system. Remove
flue gas recirculation if re-
quired.
Reset the appliance.
Operating instructions
For further details regarding faults, see "Troubleshoot-

ing".
Setting the max. heating output
A limit can be set on the maximum heating output for 3. OK

heating mode. The limit is set via the modulation
range. 4. Use / to select "7" for max. heating output.
Tap the following buttons: 5. OK
1. and OK simultaneously for approx. 4 s, then 6. Use / to set the required value in % of rated
release. heating output. Factory setting 100 %.
2. Use / to select "b.2" for system configura- 7. OK

tion.
6167585
43
Performing an actuator test
The actuator test can only be set via the software tool.
Adjusting pump rate of integral circulation pump
Operation of the integral circulation pump as heating circuit pump for heating circuit 1
The pump speed and consequently the pump rate are ■ In the delivered condition, the minimum pump rate
controlled subject to the outside temperature and the and the maximum pump rate are set to the following
switching times for heating mode or reduced mode. values:
The minimum and maximum speeds for heating mode Rated heating output Speed settings in the
can be matched to the existing heating system at the in kW delivered condition in %
control unit.
Min. pump Max. pump
rate rate
100
11 40 60
Max 19 40 70
25 40 80
32 40 100
Speed in %
■ In conjunction with a low loss header, heating water

buffer cylinder and heating circuits with mixer, the
Min internal circulation pump runs at a constant speed.
Speed setting (%): Parameter 1100.2 in the Boiler
+30 +20 -20 -30 group is possible via software tool.
Outside temperature in °C
Fig. 25
6167585
44
Adjusting pump rate of integral circulation pump (cont.)
Residual head of integral circulation pump
600 60
L
550 55
K
500 50
450 45
400 40 H
350 35
300 30 G
250 25
F
200 20
E
150 15
M
100 10 D
Residual head
50 5 C
mbar
kPa
B
0 0 A
0 100 200 300 400 500 600 700 800 900 1000 1100 1200 1300 1400
Flow rate in l/h
Fig. 26
M Upper operational limit
Curve Pump rate of circulation pump

A 10 %
B 20 %
C 30 %
D 40 %
E 50 %
F 60 %
G 70 %
H 80 %
K 90 %
L 100 %
Activating screed drying
Screed drying
Six different temperature profiles can be set for screed Note

drying: Screed drying applies to all connected heating circuits
Default temperature profiles can be set in "System simultaneously. DHW heating is not possible during
configuration". screed drying.
For further details, see "Function description".
6167585
45
Leak test on balanced flue system (annular gap check)
Fig. 27
A Combustion air aperture
For balanced flue systems tested together with the If actual CO2 values are greater or O2 values are lower,
heat generator, there is no requirement for a tightness then pressure test the flue pipe with a static pressure
test (overpressure test) during commissioning by the of 200 Pa.
flue gas inspector.
In this case, we recommend that a simple tightness
test is carried out during system commissioning. For
this, check the CO2 or O2 concentration in the combus-
! Please note
If the test port is not sealed, combustion air is
drawn in from the room.
tion air at the annular gap of the balanced flue pipe. After the tightness test, re-seal the test port with
If the CO2 concentration is less than 0.2 % or the O2 the plug.
concentration is greater than 20.6 %, the flue pipe is
deemed to be sufficiently gas-tight.
Burner adjustment when connecting multiple flues to a shared flue system
Note System conditions:

Only make this adjustment on appliances suitable for ■ Shared flue in shaft 7 100 mm
multiple connection. ■ Balanced flue connection pipe from boiler to shaft,
For suitable Vitodens appliances, see pricelist. 7 80/125 mm
■ Minimum shaft cross-section
– Square: 175 x 175 mm
When connecting several Vitodens 111-W to a com- – Round: 7 195 mm
mon flue system: ■ Height between floors min. 2.5 m
For multiple connection, in the commissioning assis- ■ Max. 6 boilers with the same rated heating output
tant use "C.4", "C.5" and "C.6" to match the burner connected to the flue system
setting to the flue system. See page 32
Removing the burner
Note
Remove cover panel, see page 41.
6167585
46
Removing the burner (cont.)
4x
F
D
C
B
E
Fig. 28
1. Turn off the ON/OFF switch. 4. Undo gas supply pipe fitting E.
2. Close the gas shut-off valve and safeguard against 5. Undo 4 screws F and remove the burner.
reopening.
Note
3. Disconnect cables and leads from: Cover gas connection E so that no small parts
■ Fan motor A (2 plugs) can fall into it.
■ Ionisation electrode B
■ Ignition unit C
■ Earth D
6167585
47
Checking the burner gasket and burner gauze assembly
A B
Fig. 29
Check burner gauze assembly D, electrodes B, ther- 6. Insert thermal insulation ring F and burner gauze
mal insulation ring F and gasket G for damage. Only assembly D with gasket E. Observe correct
remove and replace components if they are damaged installation position. Align the tab as per the dia-
or worn. gram.
Note 7. Align the hole in burner gauze assembly D with

If replacing the burner gauze assembly, also replace the burner door pin.
the gauze assembly gasket and the fixing screw. Secure burner gauze assembly D and gasket E
with Torx screw C.
1. Disconnect plug with ignition electrode leads from Tighten screws as tightly as necessary and ensure
ignition unit A. that the components are undamaged and are func-
tioning correctly throughout service life.
2. Remove electrodes B. Observe torque settings if a torque wrench is avail-
able.
3. Undo Torx screw C. Hold onto burner gauze Torque: 3.0 Nm.
assembly D when undoing the screw.
8. Check thermal insulation ring F for firm seating.
4. Remove burner gauze assembly D with gasket E
and thermal insulation ring F. Check components 9. Fit electrodes B. Check clearances, see following
for damage. chapter.
Tighten screws as tightly as necessary and ensure
5. Install new burner gasket G. Observe correct that the components are undamaged and are func-
installation position. Align the tab as per the dia- tioning correctly throughout service life.
gram. Observe torque settings if a torque wrench is avail-
able.
Torque: 4.5 Nm.
6167585
48
Checking and adjusting the ignition and ionisation electrodes
6.5 +10 5 +30

10 ±0.5
A A B
4 +0.5
0
Fig. 30
A Ignition electrodes
B Ionisation electrode
1. Check the electrodes for wear and contamination. 3. Check the electrode gaps. If the gaps are not as
specified or the electrodes are damaged, replace
2. Clean the electrodes with a small brush (not a wire the electrodes and gaskets and adjust them as
brush) or sandpaper. required.
that the components are undamaged and are func-
able.
Tighten the electrode fixing screws to a torque of
4.5 Nm.
Checking the back draught safety devices
Only for multiple connections to a flue system or multi Back draught safety device in the mixing shaft of
boiler systems with a flue gas cascade. the burner
Fig. 31
6167585
49
Checking the back draught safety devices (cont.)
1. Undo 2 screws and remove fan A. 1. Remove the balanced flue system.
2. Remove back draught safety device B. Note

If the balanced flue system cannot be removed,
3. Check the damper and gasket for dirt and damage. clean and check the back draught safety device via
Replace if necessary. the inspection cover.
4. Refit back draught safety device B. 2. Check back draught safety device A for dirt, ease
of movement and function.
Note
Observe correct installation position. 3. Refit the balanced flue system.
5. Refit fan A and secure with 2 screws. 4. Pour a small amount of water through the inspec-
Tighten screws as tightly as necessary and ensure tion port to ensure the back draught safety device
that the components are undamaged and are func- is working.
able.
Torque: 4.0 Nm
Back draught safety device in the flue gas connec-

tion
Fig. 32
Cleaning the heating surfaces
! Please note
Scratches to the surfaces of the heat exchanger
that come into contact with hot gas can result in
corrosion damage. Brushing can cause deposits A
to become lodged in the gaps between the coils.
Never use brushes to clean the heating sur-
faces.
! Please note
Prevent damage due to cleaning water.
Cover electronic components with suitable
Fig. 33
watertight material.
1. Use a vacuum cleaner to remove combustion resi-
Note dues from heating surface A of the heat
Discolouration on the heat exchanger surface is a nor- exchanger.
mal sign of use. It has no bearing on the function and
service life of the heat exchanger. 2. Flush heating surface A with water.
The use of chemical cleaning agents is not required.
6167585
50
Cleaning the heating surfaces (cont.)
3. Check condensate drain. Clean the trap: See the 4. Check the thermal insulation mat (if installed) in the
following chapter. heat exchanger for damage, replace if necessary.
Checking the condensate drain and cleaning the trap
! Please note
Prevent damage due to condensate.
Cover electronic components with suitable
watertight material.
4. 3.
5.
Fig. 34
1. Pivot the HBMU heat management unit forwards. 6. Fill the trap with water and reattach it to the drain
connection.
2. Undo the hose retainer. Remove the supply hose.
! Please note
Do not undo using a sharp object. This can
! Please note
If the trap is not filled with water, flue gas
can escape.
damage the condensate hose. Only start the appliance when the trap has
The hose retainer is detachable. been filled.
3. Pull trap upwards out of the drain connection. 7. Reconnect the supply hose and secure in place
with cable ties. Check that connections on the trap
4. Hold trap as straight as possible and remove. and the heat exchanger are seated correctly.
Ensure that no condensate runs out.
5. Clean the trap.

6167585
51
Checking the condensate drain and cleaning the… (cont.)
8. Danger
Risk of electric shock from escaping conden-
sate and risk of poisoning from escaping flue
gas.
Check the connections for leaks and check
that the trap is seated correctly.
Note
Route the drain hose without any bends and with a
constant fall.
Multi boiler system:

Clean the trap in the flue gas collector as well.
Installing the burner
4x
F
D
C
B
E
Fig. 35
1. Insert the burner. Tighten screws F diagonally.

able.
6167585
Torque: 6.5 Nm
52
Installing the burner (cont.)
2. Fit gas supply pipe E with a new gasket. 4. Connect the cables/leads:
Tighten screws as tightly as necessary and ensure ■ Fan motor A (2 plugs)
that the components are undamaged and are func- ■ Ionisation electrode B
tioning correctly throughout service life. ■ Ignition unit C
Observe torque settings if a torque wrench is avail- ■ Earth D
able.
Torque: 30 Nm
3. Check the gas connections for leaks.
Danger
Escaping gas leads to a risk of explosion.
Check all fittings for gas tightness. In the
case of wall mounted appliances, also check
the gas shut-off valve fitting on the under-
side.
Checking the neutralising system (if installed)
Checking the expansion vessel and system pressure
Note 3. Top up with water until the charge pressure of the

The expansion vessel can lose some of its charge cooled system is at least 1.0 bar (0.1 MPa), and is
pressure over time. When the boiler heats up, the 0.1 to 0.2 bar (10 to 20 kPa) higher than the pre-
pressure rises to 2 or 3 bar (0.2 or 0.3 MPa). The charge pressure of the expansion vessel.
safety valve may also respond and discharge the Permiss. operating pressure: 3 bar (0.3 MPa)
excess pressure.
Therefore check the expansion vessel pre-charge Note
pressure annually. The expansion vessel is supplied from the factory
with a pre-charge pressure of 0.7 bar.
Check whether the installed expansion vessel is ade- Do not allow the pre-charge pressure to fall below
quate for the system water volume. this value (boiling noises). This also applies to sin-
Carry out this test on a cold system. gle floor heating systems or attic heating centres
(no static pressure).
1. Drain the system until "0" is shown on the display. Top up with water until the charge pressure is 0.1
to 0.2 bar above the pre-charge pressure.
2. If the pre-charge pressure of the expansion vessel
is lower than the static system pressure: Top up
with nitrogen at the valve of the diaphragm expan-
sion vessel until the pre-charge pressure is 0.1 to
0.2 bar (10 to 20 kPa) higher than the static system
pressure.
6167585
53
Checking the DHW expansion vessel (if installed) and the pre-charge pres-
sure
B
C
D
A
Fig. 36
1. Check the static pressure of the DHW line down- 5. Drain the pipe via air vent valve D.
stream of the pressure reducer and adjust if
required. Set value: Max. 3.0 bar (0.3 MPa) 6. Check the pre-charge pressure of DHW expansion
vessel E and adjust if necessary. Set value: Static
2. Close the on-site shut-off valve in the cold water pressure minus 0.2 bar (20 kPa)
line.
7. Return the levers of valves A and B to the "top"
3. Turn levers on valves A and B to the "right-hand" position. Open cold water supply C and the on-
position. site shut-off valve in the cold water line.
4. Close cold water supply C.
Checking the safety valve function

6167585
54
Checking the electrical connections for firm seating
Checking all gas equipment for leaks at operating pressure
Danger Note
Escaping gas leads to a risk of explosion. Only use suitable and approved leak detection agents
Check gas equipment (including inside the appli- (EN 14291) and devices for the tightness test. Leak
ance) for leaks. detection agents with unsuitable constituents (e.g.
nitrides, sulphides) can cause material damage.
Remove residues of the leak detection agent after test-
ing.
Fitting the front panel
See page 30.
Checking the combustion quality
The electronic combustion controller automatically Note

ensures optimum combustion quality. During commis- To prevent operating faults and damage, operate the
sioning/maintenance, only the combustion values need appliance with uncontaminated combustion air.
to be checked. To do this, test the CO content and CO2
or O2 content, and record these in the report on
page 101.
Permissible CO content
The CO content must be < 1000 ppm for all gas types.
Permissible CO2 or O2 content
Operation with natural gas

Rated heating out- CO2 content (%) O2 content (%)
put (kW) Upper heating out- Lower heating out- Upper heating out- Lower heating out-
put put put put
25 7.5 - 10.5 7.5 - 10.5 2.1 - 7.6 2.1 - 7.6
32 7.3 - 10.0 7.3 - 10.5 3.1 - 7.9 2.1 - 7.9
Operation with LPG Note

During commissioning, the combustion controller car-
ries out an automatic calibration. Allow approx. 50 s
■ CO2 content: 8.4 - 11.8 % after the burner has started before testing the emis-
■ O2 content: 3.1 - 8.1 % sions.
If the actual CO, CO2 or O2 values lie outside their

respective ranges, proceed as follows:
■ Check the balanced flue system for leaks; see
page 46.
■ Check the ionisation electrode and connecting cable,
see page 49.
6167585
55
Checking the combustion quality (cont.)
Fig. 37
1. Connect a flue gas analyser at flue gas port A on 6. Adjust the upper heating output. See the following
the boiler flue connection. chapter.
2. Open the gas shut-off valve. Start the boiler. Cre- 7. Check the CO2 content. If the actual value deviates
ate a heat demand. from the permissible ranges by more than 1 %,
implement steps listed above.
3. Adjust the lower heating output. See the following
chapter. 8. Enter the actual value into the report.
4. Check the CO2 content. If the actual value deviates 9. Re-seal test port A.
from the permissible ranges, implement steps lis-
ted above. Danger
Escaping flue gas can damage your health.
5. Enter the actual value into the report. Check test port A for leaks.
Regulating to the upper/lower heating output
Note 3. OK
Ensure adequate heat transfer.
4. Use / to set the value.
Tap the following buttons: "0" - OFF
"1" - Min. heating output
1. and OK simultaneously for approx. 4 s, then "2" - Max. heating output
release.
5. OK
2. Use / to select "b.6" for the upper/lower Burner is operating with correspondingly adjusted
heating output. heating output.
Checking the flue system for unrestricted flow and leaks
Checking the external LPG safety valve (if installed)
Matching the control unit to the heating system
The control unit must be matched to the system equip- Set the parameters according to the accessories fitted:
ment level.
6167585
56
Matching the control unit to the heating system (cont.)
Accessories installation and service instructions
Adjusting the heating curves
Tap the following buttons: 5. OK
1. 6. Use / to set the slope.
2. Use / to select "P.3" for heating curve. 7. OK
3. OK 8. Use / to set the level.
4. Use / to select "HC1" for "heating circuit 1" 9. OK to confirm

or "HC2" for "heating circuit 2".
Instructing the system user
The system installer should hand the operating instruc- This includes all components installed as accessories,
tions to the system user and instruct the user in oper- e.g. remote control units. In addition, the system instal-
ating the system. ler must make the user aware of the required mainte-
nance work.
DHW hygiene
For optimum DHW hygiene, avoid DHW temperatures Inform the system user what DHW temperatures
that are < 50 °C. For larger systems and systems with should be set and the risks associated with having a
low water exchange, the temperature should not drop raised outlet temperature at the draw-off points.
below < 60 °C.
6167585
57
System configuration (parameters)
Calling up parameters
Note 3. OK
The display and setting of some parameters is
dependent on: 4. Use / to select the parameter for adjust-
■ Heat generator ment. See tables below.
■ Connected accessories and the functions associated
with them 5. OK
Tap the following buttons: 6. / for the required value.
1. and OK simultaneously for approx. 4 s, then 7. OK

release.
2. Use / to select "b.2" for system configura-

tion.
Parameter
Note
Parameter values in bold are factory settings.
1 "Set flow temperature for external demand"

Setting Explanations
Set flow temperature for external demand
70 Set flow temperature in the delivered condition 70 °C
Parameter
20 to 82 Set flow temperature adjustable from 20 to 82 °C in

1 °C increments
2 "Primary circuit pump operating mode"

1 "Automatic"
Switched on regardless of current temperature level
7 Switched off in reduced mode (in conjunction with
constant operation with time program) or if there is no
demand via the room thermostat.
6167585
58
Parameter (cont.)
3 "Scald protection"
The adjustable DHW temperature is limited to a maxi-
mum value.
Out 0 Scald protection OFF
Danger
Risk of injury due to increased DHW tempera-
ture.
Inform the system user of the risk from the
raised outlet temperature at the draw-off points.
In 1 Scald protection ON (maximum DHW temp. 60 °C)
Note
Even with the scald protection switched on, higher
outlet temperatures may occur at the draw-off points
in the following cases:
■ While the appliance is being calibrated
4 "Max. speed of speed-controlled primary/heating circuit pump in standard mode, heating circuit 1"
Maximum speed of the internal circulation pump in
heating mode with standard room temperature
Parameter
... Delivered condition specified by settings specific to
the heat generator
0 to 100 Maximum speed adjustable from 0 to 100 %
5 "Screed drying"
Not active 0 Screed drying can be set in accordance with selecta-
ble temperature/time profiles. For individual profile
curves, see chapter "Function description".
Temperature profile A 2
Temperature profile B 3
Temperature profile C 4
Temperature profile D 5
Temperature profile E 6
Temperature profile F 7
6 "Minimum heating output"

A limit can be set on the minimum heating output for
heating mode.
... Delivered condition specified by settings specific to
the appliance
0 to 100 Adjustable from 0 to 100 %
6167585
59
Parameter (cont.)
7 "Maximum heating output"

A limit can be set on the maximum heating output for
heating mode.
100 Heating output in the delivered condition 100 %
0 to 100 Adjustable from 0 to 100 %
8 "Maximum flow temperature limit, heating circuit 1"

Maximum flow temperature limit for the heating circuit
74 °C 74 Maximum limit in the delivered condition 74 °C
10 to 100 Setting range limited by heat generator-specific pa-
rameters
9 "Operating mode, heating circuit 1"

Only adjust if there is just a single heating circuit in the
system.
4 Weather-compensated without room temperature in-
fluence
7 Weather-compensated with room temperature influ-
ence; see also parameter 10.
10 "Room influence factor, heating circuit 1"

Parameter
The higher the value, the greater the influence of the
room temperature on the set flow temperature of the
heating circuit (heating curve). Operation with room
temperature hook-up must be set for the heating cir-
cuit. Only change the value for systems with one heat-
ing circuit. For a sample calculation, see chapter
"Heating curve" under "Function description"
8 8 Maximum limit in the delivered condition
0 to 64 Setting range
11 "Maximum flow temperature limit, heating circuit 2"

Maximum flow temperature limit for the heating circuit
74 °C 74 Maximum limit in the delivered condition 74 °C
10 to 100 Setting range limited by heat generator-specific pa-
rameters
12 "Operating mode of heating circuit 2"

Heating mode:
Weather-compensated without room tem- 4 Weather-compensated without room temperature in-
perature hook-up fluence
Weather-compensated with room tempera- 7 Weather-compensated with room temperature influ-
ture hook-up ence
See parameter 13.
6167585
60
Parameter (cont.)
13 "Room influence factor, heating circuit 2"

The higher the value, the greater the influence of the
room temperature on the set flow temperature of the
heating circuit (heating curve). Operation with room
temperature hook-up must be set for the heating cir-
cuit. Change value for heating circuit with mixer only.
For a sample calculation, see chapter "Heating curve"
under "Function description"
8 8 Maximum limit in the delivered condition
0 to 64 Setting range
Additional settings can be made only via software tool
1667.0 Pump control, heating circuit pump 1 in standby mode

Operating mode, heating circuit pump 1 (only when in
constant operation)
0 In "standby mode" = permanently switched off
1-24 In "standby mode", = started 1 to 24 times per day for
10 min each time
Parameter
1668.0 Pump control, heating circuit pump 2 in standby mode
Operating mode, heating circuit pump 2 (only when in
constant operation)
0 In "standby mode" = permanently switched off
1-24 In "standby mode", = started 1 to 24 times per day for
10 min each time
2426.1 Weather-compensated heating circuit pump logic function (only for weather-compensated control
units).
If the outside temperature is above the threshold val-
ue (selected set room temperature plus hysteresis in
K), the heating circuit pump is switched off.
If the outside temperature is below the threshold value
(selected set room temperature plus hysteresis in K),
the heating circuit pump is switched on.
6167585
61
Parameter (cont.)
2426.2 Room temperature-dependent heating circuit pump logic (only for weather-compensated control
units with room temperature hook-up).
Only activate this function for the heating If the actual room temperature is above the threshold
circuit with mixer or if there is only one di- value (selected set room temperature plus hysteresis
rect heating circuit in the system. in K), the heating circuit pump is switched off.
If the actual room temperature is below the threshold
value (selected set room temperature plus hysteresis
in K), the heating circuit pump is switched on.
Subscriber numbers of connected extensions
All extensions connected to the heat generator (except Rotary switch S1 settings:
the SDIO/SM1A electronics module) must have a sub- ■ EM-S1 extension (system with solar collectors): 0
scriber number. The subscriber number is set on rotary ■ EM-EA1 extension (max. 1 extensions in one sys-
switch S1 at each extension. tem)
Observe maximum number of PlusBus subscribers, Note
see note in chapter "Connection". On the EM-EA1 extension, select 1 if the "External
heating circuit hook-up" function is being set for
more than one heating circuit.
■ EM-P1 extension
– If no heating circuits with mixer are available in the
Parameter
system: 1
– If heating circuits with mixer (EM-M1 or EM-MX
extensions) are present in the system: Always set
subscriber number for EM-P1 extension to the con-
secutive number after EM-M1 or EM-MX exten-
sions.
■ EM-M1 or EM-MX extensions
– Heating circuit 2 with mixer: Rotary switch on
extension kit to 1
Note
EM-EA1 extensions may have the same subscriber
number as the EM-P1, EM-M1 or EM-MX extensions.
The following table shows an example of how a sys-
tem may be equipped.
Fig. 38
6167585
62
Subscriber numbers of connected extensions (cont.)
Function Electronics mod- Extension Setting

ule Rotary switch S1
System with solar collectors ADIO EM-S1 0
Heating circuit 2 with mixer ADIO EM-M1/EM-MX 1
Heating circuit 1 without mixer or DHW circula- ADIO EM-P1 2
tion pump (circulation pump downstream of
low loss header)
Function extensions (e.g.): DIO EM-EA1 1
■ Fault message input
■ Fault message output
■ Operating mode changeover
■ External heating circuit hook-up (for more
than one heating circuit)
Note
A maximum of one Vitotrol 200-E can be connected
Parameter
6167585
63
Diagnosis and service checks
Service menu
Calling up the service menu
Tap the following buttons: Note

Tap " " to return to the service menu.
release.
2. Select the required menu section (e.g. "b.1" Con-

nect with software tool).
Note
Not all menu areas will be available, depending on
the system equipment level.
Service menu overview
Service
Er Active messages
b.1 Connect with software tool
b.2 System configuration
b.3 Diagnostics
d.1 Outside temperature
d.2 Heat generator flow temperature
d.3 Primary circuit pump speed %
d.4 Flue gas temperature
d.5 Burner hours run
d.6 Burner output
d.7 3-way valve position
0 = Heating
1 = Middle position (if installed)
Diagnosis
2 = DHW
d.8 Serial number of heat generator

d.9 Heating circuit 1 flow temperature
d.10 Heating circuit 2 flow temperature
d.11 DHW temperature
b.4 Message history

b.5 Commissioning assistant
b.6 Start upper/lower heating output for trade fair
mode
Exiting the service menu
Tap the following buttons: Note

The system exits the service menu automatically
" " and "OK" simultaneously for 4 s. after 30 min.
6167585
64
Diagnosis and service checks
Diagnosis
Checking operating data
Operating data can be checked in various areas. See 2. Use / to select "b.3" for diagnostics.
"Diagnosis" in the service menu overview.
Operating data on heating circuits with mixer can only 3. OK
be called up if such components are installed in the
system. 4. Use / to select the required entry.
Note Note
If a called-up sensor has a lead break or short circuit, "d.8" Use / to view the heat generator serial
"- - -" appears on the display. number in sections.
Calling up operating data 5. OK

release.
Diagnosis
6167585
65
Troubleshooting
Fault display on the programming unit
A fault in the burner control unit causes the display to 3. OK

show " ".
4. / to call up fault entry "E.1 to E.5".
Note
If a central fault message facility is connected, this is 5. OK
switched on.
6. / display fault code.
Calling up fault messages
Calling up fault messages from the fault memory
Tap the following buttons: (message history)
1. and OK simultaneously for approx. 4 s, then The 5 most recent faults (including those remedied)
release. are saved and can be called up.
Faults are sorted by date.
2. / for "Er" message list
3. OK
4. / to select fault entry "E.1, E.2...". release.
5. OK 2. / for "b.4" message history
6. Fault code is displayed. 3. OK
Acknowledging the fault display 4. Use / to select fault entry "E.1, E.2... or E.
5".
Calling up the fault in the "Er" menu automatically For messages, see chapter "Fault messages".
acknowledges the fault display.
5. OK
Calling up acknowledged fault messages
6. / for the required message
7. OK
1. " "
Diagnosis
2. / to select "Er".
6167585
66
Troubleshooting
Overview of electronics modules
Fig. 39
A HBMU heat management unit

B Programming unit
Diagnosis
Fault messages
Note
For diagnosis and troubleshooting, see chapter
"Repairs".
Fault messages dependent on appliance equipment
level
6167585
67
Troubleshooting
Fault messages (cont.)
Displayed fault System characteristics Cause Measures

code
7 No DHW heating. Lead break, cylinder tem- ■ Check DHW setting in the com-
perature sensor missioning assistant and correct
if required.
■ Check the cylinder temperature
sensor (terminal 2).

■ Measure voltage at sensor input
on HBMU heat management

unit. Set value: 3.3 V– with sen-
sor disconnected.
Replace faulty component if re-
quired.
8 No DHW heating Short circuit, cylinder tem- Check the cylinder temperature
perature sensor sensor (terminal 2).
quired.
11 No solar DHW heating or Lead break, collector tem- ■ Check collector temperature sen-
central heating backup perature sensor sor.
on electronics module (ADIO).
Set value: 3.3 V– with sensor dis-
connected
12 No solar DHW heating Short circuit, collector ■ Check collector temperature sen-
temperature sensor sor.
on electronics module (ADIO).
Set value: 3.3 V– with sensor dis-
connected
13 Controls as if the outside Lead break, outside tem- ■ Check operating mode setting in
temperature were 0 °C perature sensor commissioning assistant and
remedy if required.
■ Check outside temperature sen-
Diagnosis
sor and connection to sensor

(terminal 4).
on HBMU heat management

unit. Set value: 3.3 V– with sen-
sor disconnected.
quired.
14 Controls as if the outside Short circuit, outside tem- Check outside temperature sensor
temperature were 0 °C perature sensor and connection to sensor (terminal
4). Replace faulty components if
necessary.
15 No solar DHW heating Lead break, solar cylinder Check cylinder temperature sen-
temperature sensor (bot- sor.
tom) Measure voltage at sensor input on
ADIO electronics module. Set val-
ue: 3.3 V– with sensor disconnec-
ted
16 No solar DHW heating Short circuit, solar cylinder Check cylinder temperature sen-
temperature sensor (bot- sor.
tom) Measure voltage at sensor input on
ADIO electronics module. Set val-
ue: 3.3 V– with sensor disconnec-
ted
6167585
68
Troubleshooting

code
29 Regulates without flow tem- Lead break, low loss ■ Check commissioning assistant
perature sensor for low loss header sensor setting, low loss header.
header. ■ Check flow temperature sensor,
low loss header.
on electronics module. Set value:
3.3 V– with sensor disconnected
30 Regulates without flow tem- Short circuit, low loss Check flow temperature sensor,
perature sensor for low loss header sensor low loss header.
header. Measure voltage at sensor input on
electronics module. Set value:
3.3 V– with sensor disconnected
49 Burner in a fault state Lead break, flue gas tem- Check flue gas temperature sen-
perature sensor sor.
50 Burner in a fault state Short circuit, flue gas tem- Check flue gas temperature sen-
perature sensor sor.
57 Control mode without room Lead break, room temper- ■ Check commissioning setting of
influence ature sensor remote control.
■ Check plug and cable of external
room temperature sensor, heat-
ing circuit.
■ If no external room temperature
sensor installed, replace Vitotrol
programming unit.
58 Control mode without room Short circuit, room tem- Check plug and cable of external
influence perature sensor room temperature sensor, heating
circuit.
If no external room temperature
sensor installed, replace Vitotrol
Diagnosis
programming unit.
59 Burner blocked, boiler circuit Power supply, low voltage Check mains voltage.
pump off. No central heating, If voltage is correct and the fault
no DHW heating occurs repeatedly, replace the fan
unit.
62 Burner in a fault state High limit safety cut-out ■ Check heating system fill level.
has responded. ■ Check pre-charge pressure in di-
aphragm expansion vessel. Ad-
just to required system pressure.
■ Check whether flow rate is suffi-
cient (circulation pump).

■ Check function of 3-way diverter
valve. Vent the system.

6167585
69
Troubleshooting

code
63 Burner in a fault state Flue gas temperature lim- ■ Check heating system fill level.
iter has responded. ■ Check pre-charge pressure in di-

valve.
Vent the system.
Reset the appliance once the flue
system has cooled down.
67 Burner in a fault state Ionisation current lies out- Check gas supply (gas pressure
side the permissible range and gas flow switch), check gas
solenoid valve and inlet strainer.
Check ionisation electrode for the

following:
■ Clearance to burner gauze as-
sembly
■ Check electrode/burner gauze
assembly for contamination.
If specified measures don't help,

replace fan unit.
68 Burner in a fault state Flame signal is already Close the gas shut-off valve. Re-
present at burner start. move connecting cable of the ioni-
sation electrode. Reset the appli-
ance.
If the fault persists, replace the
HBMU heat management unit. See
chapter "Replacing the HBMU heat
Diagnosis
management unit".
69 Burner in a fault state Ionisation current lies out- Check ionisation electrode for the
side the permissible range following:
■ Check whether insulation block is
touching electrode ceramic.

■ To check the gas solenoid valve:
In the service menu under "b.6",

set the burner output to the lower
heating output for approx. 4 min.
If the fault occurs, replace the
HBMU heat management unit.
See chapter "Replacing the
HBMU heat management unit".
■ In the service menu under "b.6",
switch the burner output from the

lower to the upper heating out-
put. If this fault occurs during
modulation, check the intake
screen for contamination. Re-
place the fan unit if necessary.
70 Burner in a fault state HBMU heat management Replace the HBMU heat manage-
unit internal fault ment unit. See chapter "Replacing
the HBMU heat management unit".
6167585
70
Troubleshooting

code
71 Burner in a fault state Fan speed too low ■Check fan for blockage.
■Check setting for gas type and
flue system.
73 Burner in a fault state Internal communication Reset the appliance.
error If the fault occurs repeatedly, re-
place the HBMU heat management
unit. See chapter "Replacing the
74 Burner locked out. System pressure too low Top up with water.
Internal circulation pump off. Vent the system.
No central heating and no
DHW heating. If the fault occurs repeatedly:
■ Check system pressure sensor
with external pressure gauge.
■ Check diaphragm expansion
vessel pre-charge pressure.

■ Check settings for set system
pressure and range.

77 Burner in a fault state HBMU heat management Reset the appliance.
unit data memory If the fault occurs repeatedly, re-
89 No central heating and no Internal circulation pump Check circulation pump. Replace if
DHW heating blocked necessary.
91 Function of affected exten- DIO electronics module Check connections to DIO elec-
sion in emergency mode communication error tronics module and connection to
92 Function of the relevant elec- ADIO electronics module ■ Check setting in the commission-
Diagnosis
tronics module in emergency communication error ing assistant and correct if re-
mode quired.
■ Check connections and leads to
the ADIO electronics module.
■ Check PlusBus voltage level
(24 to 28 V).
■ Check subscriber number on ro-
tary switch S1 and correct if re-
quired.
95 Burner off OpenTherm remote con- ■ Check connection to the Open-
trol unit not connected Therm remote control. unit.
■ If OpenTherm is not required, set
C.7 in the commissioning assis-
tant to a value other than 14.
100 Electronics modules connec- Voltage error PlusBus Check whether the PlusBus power
ted to PlusBus not function- supply on the HBMU heat manage-
ing ment unit is OK: Remove all con-
nected PlusBus components and
reconnect one by one.
Check that no more than 1 Vitotrol
200-E is connected to the HBMU.
Check whether there is a short cir-
cuit at the PlusBus cable.
6167585
71
Troubleshooting

code
102 No internet connection Error with communication Check cables and plug-in connec-
module tions between heat management
unit and communication module.
103 Control mode Internal communication Check cables and plug-in connec-
error, programming unit tions between heat management
unit and HMI programming unit.
104 Depending on configuration External fault message in- Check connected external device.
of EM-EA1 extension (DIO put active
electronics module)
142 Burner in a fault state Communication restriction Check the fan unit for correct func-
on CAN bus. INR tion. For this, check the stepper
motor of the fan unit (reference run
with mains ON).
If the fault persists, check the plug-
in connections and cables of the
CAN bus.
Check further CAN bus subscrib-
ers. If fault occurs repeatedly, re-
place fan unit.
160 Burner in a fault state Communication error, Check connection to CAN bus sub-
CAN bus scribers (INR, HBMU).
Check connections to external
CAN bus subscribers.
161 Burner in a fault state HBMU heat management Reset the appliance.
unit data memory access If the fault occurs repeatedly, re-
fault place the HBMU heat management
163 Burner in a fault state Checksum error, data Reset the appliance.
memory access, HBMU If the fault occurs repeatedly, re-
Diagnosis
heat management unit place the HBMU heat management

182 No DHW heating Short circuit, outlet tem- Check outlet temperature sensor
perature sensor (if instal- (plug X7, cores 3 and 4). Measure
led) sensor input on HBMU heat man-
agement unit. Set value: 3.3 V–
with sensor disconnected
183 No DHW heating Lead break, outlet temper- Check outlet temperature sensor
ature sensor (if installed) (plug X7, cores 3 and 4).
184 Burner in a fault state Short circuit, flow temper- Check the flow temperature sen-
ature sensor/high limit sor/high limit safety cut-out.
safety cut-out Check sensor lead. Replace faulty
component if required.
185 Burner in a fault state Lead break, flow tempera- Check the flow temperature sen-
ture sensor/high limit safe- sor/high limit safety cut-out. Re-
ty cut-out place faulty component if required.
6167585
72
Troubleshooting

code
345 Burner locked out, automatic Temperature limiter has ■ Ensure adequate heat transfer.
enabling after appliance cool- responded. ■ Check heating system fill level.
down. Independent restart ■ Check pre-charge pressure in di-



If the fault occurs during DHW
heating: Check DHW cylinder or
plate heat exchanger for contami-
nation and scaling.
346 Burner in a fault state Ionisation current calibra- ■ Check the gas supply pressure.
tion error ■ Check gas solenoid valve strain-
er on the inlet side for contami-
nation.
■ Check ionisation electrode for
contamination.
■ Check flue system. Remove flue
gas recirculation if required.

■ Check the condensate drain
(condensate blockage).
348 Burner in a fault state Gas modulation valve If several heat generators are con-
nected to a common flue system:
Check whether "Multiple connec-
tions" is set in the commissioning
assistant.
Check the flue system for unre-
stricted flow.
If fault remains, replace gas fan
Diagnosis
unit.
349 Burner in a fault state Air mass rate flow not de- ■ Check for dust contamination in
tected correctly in fan unit. the supply air.
■ Check burner gauze assembly
for contamination.
Reset the appliance. If the fault oc-
curs repeatedly, replace the gas
fan unit.
350, 351 Burner in a fault state Ionisation current lies out- Replace the HBMU heat manage-
side the permissible range ment unit. See chapter "Replacing
352 Burner in a fault state Combustion CO limit ex- Check entire flue gas path for the
ceeded following:
■ Leaks
■ Flue gas back pressure caused
by water pocket (if flue system

fall is insufficient)
■ Constrictions
■ Blockages
Repair flue system if necessary.

6167585
73
Troubleshooting

code
353 Shutdown with restart if de- Insufficient gas supply, Check the gas supply.
mand exists burner output reduced Optically check input-side screen
in the gas solenoid valve for con-
tamination.
354 Burner in a fault state Gas modulation valve tol- Replace gas fan unit.
erance outside permissi-
ble range
355 Burner in a fault state Analogue signal reference Replace the HBMU heat manage-
check: Flame signal is al- ment unit. See chapter "Replacing
ready present at burner the HBMU heat management unit".
start.
357 Burner in a fault state Insufficient gas supply ■ Check that the main gas valve
and the gas shut-off valve are
open.
■ Test static gas pressure and gas
flow pressure.
■ Check that on-site gas line and
gas flow switch are correctly

sized.
Note
If the building pressure regulator
has a leak, you may notice rising
pressure when the burner is idle.
When the system is restarted,
the gas flow switch may trip.
■ If the static pressure doesn't
drop, check cable to the fan unit.

Check that the coil resistance at
the fuel valve is approx. 4 kΩ
(plug 35).
Diagnosis
■ Check the ignition electrode for
damaged insulation.
359 Burner in a fault state No ignition spark ■ Check whether the ignition elec-
trode insulation is damaged.
■ Check for a voltage of 230 V∼ at
the ignition module during the ig-

nition phase. If not, replace the
■ If 230 V~ is present at the igni-
tion module but there is still a

fault, replace the ignition module.
■ Check connection cables and
leads from ignition module and

ignition electrode.
6167585
74
Troubleshooting

code
361 Burner in a fault state Flame signal is not Check ionisation electrode and
present or insufficient at connecting cable. Check plug-in
burner start. connections for loose contacts.
Note
Deposits on the electrodes indicate
foreign bodies in the combustion
air. Check the installation room and
flue system for causes of the de-
posits. For example: Laundry de-
tergents, cleaning agents, toilet-
ries, deposits in the ventilation air
supply (chimney)

365 Burner in a fault state Gas valve relay contact Replace the HBMU heat manage-
feedback implausible (re- ment unit.
lay contact is "welded up")
366, 367 Burner in a fault state Gas valve electricity sup- Replace the HBMU heat manage-
ply does not turn off. ment unit. See chapter "Replacing
369 Burner in a fault state Flame is lost immediately Check gas supply (gas pressure
after flame formation (dur- and gas flow switch).
ing safety time) Check balanced flue system for
flue gas recirculation.
Check ionisation electrode for the

following:
sembly.
■ Contamination on electrode
Diagnosis
370 Burner in a fault state Gas valve or modulation Reset the appliance.
valve will not close. If fault occurs repeatedly, replace
fan unit.
6167585
75
Troubleshooting

code
372 Burner in a fault state Repeated flame loss dur- ■ Check ionisation electrode and
ing calibration connecting cable.
■ Check plug-in connections for
loose contacts.
■ Check system for condensate
backup.
■ Visually inspect gas solenoid
valve inlet and strainer on the in-
let side for contamination.
Note
To prevent water damage, detach
fan unit before removing the burn-
er. Deposits on the electrodes indi-
cate foreign bodies in the combus-
tion air.
Check the installation room and

supply (chimney). If burner gauze
assembly and ionisation electrode
have been replaced, also clean fan
unit, gas/air channel and Venturi
extension.
373 Burner in a fault state Heat transfer too low dur- ■ Ensure adequate heat transfer.
ing calibration ■ Check circulation pump for faults,
Diagnosis
Temperature limiter has scale or blockages.

shut down. ■ Check function of 3-way diverter

■ Check function of flow sensor.

377 Burner in a fault state Post-processing ionisation Check gas type setting. If the fault
current calibration: Stabili- occurs repeatedly, replace the
sation conditions for post- HBMU heat management unit. See
calibration not reached chapter "Replacing the HBMU heat
management unit".
378 Burner in a fault state Flame loss during stabili- ■ Check gas supply (gas pressure
sation or operating phase and gas flow switch).
■ Check flue gas recirculation.
■ Check for contamination of ioni-
sation electrode and burner

gauze assembly.
379 Burner in a fault state Flame signal not present ■ Check ionisation electrode con-
or insufficient necting cable for damage and
firm seating.
■ Check ionisation electrode, re-
place if necessary.
6167585
76
Troubleshooting

code
380 Burner in a fault state Flame is lost immediately Check gas supply (gas pressure
after flame formation (dur- and gas flow switch).
ing safety time) Check balanced flue system for
Check ionisation electrode, burner

gauze assembly:
sembly

381 Burner in a fault state Flame loss during operat- Check gas supply (gas pressure
ing phase and gas flow switch).
Check balanced flue system for
Check ionisation electrode, burner

gauze assembly:
sembly.

382 Burner in a fault state Fault counter has excee- Reset the appliance. Work through
ded limit. fault analysis using fault history.
383, 384 Burner in a fault state Possible contamination of ■ Check gas line for contamination.
gas line ■ Check the gas supply pressure.
■ Replace gas fan if required.

385 Burner in a fault state Short circuit, signal 1, ioni- Check IO electrode for earth fault.
Diagnosis
sation current. If the fault persists, replace the
HBMU heat management HBMU heat management unit.
unit faulty. Reset the appliance.
unit faulty ment unit. See chapter "Replacing
387 Burner in a fault state Earth fault, ionisation cur- Check ionisation electrode and
rent. HBMU heat manage- connecting cable. If the fault per-
ment unit faulty. sists, replace the HBMU heat man-
agement unit. See chapter "Re-
placing the HBMU heat manage-
ment unit".
395 Burner in a fault state IO electrode earth fault, Check ignition electrode for earth
HBMU heat management fault. If the fault persists, replace
unit faulty the HBMU heat management unit.
6167585
77
Troubleshooting

code
399 Burner in a fault state IO electrode earth fault, Check IO electrode for earth fault.
HBMU heat management If the fault persists, replace the
unit faulty HBMU heat management unit. See
management unit".
401 Burner in a fault state IO electrode earth fault, Check IO electrode for earth fault.
HBMU heat management If the fault persists, replace the
unit faulty HBMU heat management unit. See
management unit".
403 Burner in a fault state Ionisation electrode earth Check IO electrode for earth fault.
fault, HBMU heat man- If the fault persists, replace the
agement unit faulty HBMU heat management unit. See
management unit".
Diagnosis
405 Burner in a fault state Ionisation electrode earth Check IO electrode for earth fault.
fault, HBMU heat man- If the fault persists, replace the
agement unit faulty HBMU heat management unit. See
management unit".
406, 408, 410 Burner in a fault state HBMU heat management Replace the HBMU heat manage-
416 Burner locked out Flue gas temperature sen- Fit flue gas temperature sensor
sor incorrectly positioned correctly. See "Repairs".
Carry out mains reset after fault
has been remedied.
417, 418 Burner in a fault state HBMU heat management Replace the HBMU heat manage-
6167585
78
Troubleshooting

code
425 System in control mode, cal- Time synchronisation Set the time.
culation out of operation. failed
Calculation values can be
viewed via software tool.
446 Burner in a fault state Deviation, heat generator Check the flow temperature sen-
flow temperature sensor/ sor/high limit safety cut-out.
high limit safety cut-out Check plug-in connection and lead
to sensor.
447, 448 Burner in a fault state Deviation, ionisation volt- Replace the HBMU heat manage-
age signal/Ionisation cur- ment unit. See chapter "Replacing
rent the HBMU heat management unit".
449, 450, 451, Burner in a fault state Error in scheduled pro- Reset the appliance. If the fault oc-
452 gram run monitoring curs repeatedly, replace the HBMU
heat management unit. See chap-
ter "Replacing the HBMU heat
management unit".
453 Burner in a fault state Synchronisation error, se- Reset the appliance. If the fault oc-
quence curs repeatedly, replace the HBMU
management unit".
454 Burner in a fault state Incorrect HBMU heat Flash correct HBMU heat manage-
management unit parame- ment unit parameter set.
ter set
455, 456 Burner in a fault state Error in program run moni- Reset the appliance. If the fault oc-
toring curs repeatedly, replace the HBMU
Diagnosis
management unit".
457 Burner in a fault state Fan sluggish or blocked. Reset the appliance.
Check fan for sluggishness. In the
case of severe contamination or
grinding noises, replace fan unit.
463 Burner in a fault state Contaminated combustion Check flue system for contamina-
air, flue gas recirculation tion and flue gas recirculation.
Clean flue system if required.
Reset the burner.
Note
supply (chimney).
If burner gauze assembly and ioni-
sation electrode have been re-
placed, also clean fan unit, gas/air
channel and Venturi extension.
6167585
79
Troubleshooting

code
464 Burner in a fault state Ionisation current too low ■ Check ionisation electrode and
during calibration. Differ- connecting cable. Check plug-in
ential compared to previ- connections for loose contacts.
ous value not plausible. ■ Check whether there is a lot of
dust in the ventilation air (e.g.

from construction work).

■ Check system for condensate
backup.
Note
er.
If the fault is constantly present, re-

unit: See chapter "Replacing the
HBMU heat management unit."
Note
supply (chimney).
Diagnosis

467 Burner in a fault state Gas supply insufficient ■ Test static gas pressure and gas
during calibration. Conta- flow pressure.
minated or insufficiently ■ Check that on-site gas line and
sized gas line. gas flow switch are correctly

sized.
■ Visually inspect gas solenoid
valve inlet and strainer on the in-

let side for contamination.
Note
Contamination from a brazed gas
line, for example, can block up the
gas solenoid valve strainer on the
inlet side.
6167585
80
Troubleshooting

code
468 Burner in a fault state Ionisation current too high Check gap between ionisation
during calibration electrode and burner gauze as-
sembly.
Check whether there is a lot of
dust in the ventilation air (e.g. from
construction work).
Note
foreign bodies in the ventilation air.
Check the installation room and
supply (chimney).
471 No heat demand System pressure sensor ■ Check system pressure sensor
not available, lead break (plug aND).
or short circuit ■ Check lead and plug-in connec-
tion.
■ Measure, to see if supply voltage
to sensor is 5 V–.
474 Burner in a fault state Error in scheduled pro- Reset the appliance.
gram run monitoring If the fault occurs repeatedly, re-
Diagnosis
517 Control mode, remote control Lead break, PlusBus ca- ■ Check setting in the commission-
unit not functioning ble, incorrect appliance ing assistant and correct as nec-
address set, remote con- essary.
trol faulty ■ Check remote control cable.
■ Check remote control subscriber
number. Replace faulty remote
control if applicable.
527, 528 Burner in a fault state Incorrect HBMU heat Overwrite (flash) the HBMU heat
management unit parame- management unit with the correct
ter set parameter set.
6167585
81
Troubleshooting

code
540 Burner in a fault state Condensate backup in the ■ Check system for condensate
heat cell backup.
■ Check the condensate drain and
trap.
■ Replace insulation blocks, elec-
trodes and burner gauze assem-
bly if required.
Note
er.

544 Emergency function operat- Lead break, flow tempera- Check flow temperature sensor,
ing mode is activated for ture sensor, heating circuit mixer 2.
heating circuit 2: 2 with mixer Measure voltage at sensor input on
Mixer closes. Heating circuit Incorrect setting during electronics module. Set value:
pump is operational. commissioning 3.3 V– with sensor disconnected.
Check setting in the commission-
ing assistant and correct if re-
quired.
Checking setting of ADIO rotary
switch.
545 Emergency function operat- Short circuit, flow temper- Check flow temperature sensor,
ing mode is activated for ature sensor for heating mixer 2.
heating circuit 2: circuit 2 with mixer Measure voltage at sensor input on
Mixer closes. Heating circuit electronics module. Set value:
pump is operational. 3.3 V– with sensor disconnected
574 Room temperature sensor for Normal operation without Check external room temperature
heating circuit 1 not available room influence sensor in heating circuit or room
Diagnosis
temperature sensor on remote

control unit
738 Normal operation OpenTherm remote con- Set C.7 in the commissioning as-
trol unit connected but not sistant to a value of 14.
configured 6167585
82
Troubleshooting
Repairs
Draining the boiler on the heating water side
! Please note
Risk of scalding
Residual water will escape when the boiler or
one of the following components is fitted or
removed:
■ Water-filled pipework
■ Circulation pumps
■ Plate heat exchanger
■ Components fitted in the heating water or
DHW circuit.
Water ingress can result in damage to other
components.
Protect the following components against
ingress of water:
■ Control unit (especially in the service position)
■ Electrical components
■ Plug-in connections
■ Electrical cables/leads
Only drain the boiler or heating system when the
boiler water or cylinder temperature has drop-
ped below 40 °C.
Diagnosis
BA C
Fig. 40
1. Switch on the control unit. Call up the actuator test 4. Close heating flow shut-off valve B and heating
and put the diverter valve into its central position return shut-off valve C.
(see "Actuator and sensor test").
5. Open drain valve A. Drain the boiler as much as
2. Wait until the valve has moved into its central posi- necessary.
tion (approx. 5 s), then turn off the ON/OFF switch
"8" on the control unit. Note
Residual water will remain in the boiler.
3. Route hose at drain valve A into a suitable con-
tainer or drain outlet.
6167585
83
Troubleshooting
Repairs (cont.)
Draining the boiler on the DHW side
! Please note
Risk of scalding
Only drain the boiler or heating system when the
boiler water or cylinder temperature has drop-
ped below 40 °C.
BA
Fig. 41
1. Close cold water shut-off valve A. 3. Open drain valve B.
2. Connect hose to drain valve B and route it into a Note

suitable container or drain outlet. Ensure adequate ventilation in the DHW pipework.
Open hot water draw-off point.
Diagnosis
6167585
84
Troubleshooting
Repairs (cont.)
Removing the boiler from the pre-plumbing jig or mounting frame
2.
3.
4.
1.
Diagnosis
Fig. 42
Note Danger
Use new gaskets when assembling. Escaping gas leads to a risk of explosion.
Check all connections on the gas side (also
Internal gasket diameter: inside the appliance) for tightness.
■ Gas connection Ø 18.5 mm
■ Connections on the heating water side Ø 17 mm
■ Connections on the DHW side Ø 12 mm
Note
When carrying out any work on gas connection fittings,
counterhold with a suitable tool. Never transfer any
forces to the internal components.
Status/checking/diagnosing the internal circulation pump
The internal circulation pump is fitted with a status

LED.
6167585
85
Troubleshooting
Repairs (cont.)
■ Constant green LED:

Pump is running without external control from the
boiler controller
■ Flashing green LED:
Pump is running with external control from the boiler
controller
■ Constant red LED:
Pump failure
Note
The pump is controlled by a PWM signal. A lead break
in the data line will not generate a fault message.
The pump is operating at 100 % of its maximum out-
put.
Fig. 43
Diagnosis
6167585
86
Troubleshooting
Repairs (cont.)
Checking the temperature sensors
2 4
B
C
1 3
1 2
3 4
Diagnosis
Fig. 44
Heat generator circuit flow temperature sensor 3. Check the sensor resistance. Note position of
(dual sensor) guide lug B.
■ Sensor 1: Connections 1 and 3
1. Check the leads and plugs of flow temperature ■ Sensor 2: Connections 2 and 4
sensors A.
Compare the resistances with the value for the cur-
2. Disconnect the leads from flow temperature sen- rent temperature from the following diagram. In the
sors A. event of severe deviation (> 10 %), replace the
dual sensor.
Danger
The dual sensor is directly immersed in the
heating water (risk of scalding).
Drain the boiler on the heating water side
before replacing the sensor.
Danger
water.
Check the dual sensor for leaks.
6167585
87
Troubleshooting
Repairs (cont.)
Cylinder temperature sensor/outlet temperature Flue gas temperature sensor

sensor
1. Check the lead and plug of flue gas temperature
1. Check lead and plug of cylinder temperature sen- sensor C.
sor % or outlet temperature sensor $.
2. Disconnect leads, flue gas temperature sensor C.
2. Disconnect wires of sensor plug.
3. Rotate sensor (anti-clockwise) by ¼ turn to remove
3. Check the sensor resistance. Compare the resist- it (bayonet fitting).
ance with the value for the current temperature
from the following diagram. 4. Check the sensor resistance. Compare the resist-
In the event of severe deviation (> 10 %), replace ance with the value for the currently recorded tem-
the sensor. perature from the following diagram.
In the event of severe deviation (> 10 %), replace
Low loss header sensor the sensor.
1. Check lead and plug of temperature sensor ) on 5. Rotate sensor (clockwise) by ¼ turn to install it.
the ADIO electronics module (mixer extension kit).
Danger
2. Disconnect wires of sensor plug. Escaping flue gas can cause poisoning.
When restarting, check for leaks on the flue
3. Check the sensor resistance. Compare the resist- gas side.
from the following diagram. 6. Reconnect leads, flue gas temperature sensor C.
In the event of severe deviation (> 10 %), replace
the sensor. 7. If the permissible flue gas temperature has been
exceeded, the flue gas temperature sensor locks
Outside temperature sensor out the appliance. Reset the burner on the pro-
gramming unit once the flue system has cooled
1. Check the lead and plug of the outside tempera- down.
ture sensor.
2. Disconnect wires 1 and 2 from the external plug.
3. Check the sensor resistance. Compare the resist-

Diagnosis

from the following diagram.
If the results are very different from the curve
(> 10 %), disconnect the wires from the sensor.
Repeat the test directly on the sensor.
Check the on-site lead. 2-core lead, length
up to 35 m with a cross-section of 1.5 mm2
Depending on the test result, replace the lead or
the outside temperature sensor.
6167585
88
Troubleshooting
Repairs (cont.)
■ Flue gas temperature sensor ■ Outside temperature sensor

■ Flow temperature sensor
■ Cylinder temperature sensor
■ Outlet temperature sensor
■ Temperature sensor, low loss header
20 200
100
80
10 60
8
40
Resistance in kΩ
6
20
4
10
8
2 6
-20 -10 0 10 20 30
Temperature in °C
Resistance in kΩ
Sensor type: NTC 10 kΩ

1
0.8
0.6
0.4
10 30 50 70 90 110
Temperature in °C
Sensor type: NTC 10 kΩ
Fault during commissioning (fault message 416)
During commissioning, the control unit checks for cor- 4. Turn off the ON/OFF switch.
rect placement of the flue gas temperature sensor. If
fault message 416 is displayed: 5. Turn the ON/OFF switch back on.
Restart the commissioning assistant.
1. Check whether the flue gas temperature sensor is
correctly installed (bayonet fitting). See previous 6. Check for leaks on the flue gas side.
diagram.
Diagnosis
Note
2. If required, correct the position of the flue gas tem- If fault message 416 continues to be displayed
perature sensor. although the flue gas temperature sensor is correctly
positioned: Initial commissioning may result in burner
3. Check the flue gas temperature sensor resistance. faults e.g. caused by air in the gas line. Eliminate the
See previous chapter. Replace faulty flue gas tem- fault and reset the appliance.
perature sensor if required.
Information on replacing the HBMU heat management unit
If replacing the HBMU heat management unit, the See spare part installation instructions and inter-
"Vitoguide app" must be used. net address: "www.vitoguide.info"
Replacing the power cable
When replacing the power cable, only use the power

cable available as a spare part from Viessmann.
6167585
89
Troubleshooting
Repairs (cont.)
Replacing the HMI connecting cable
! Please note
Incorrect routing of the cable can lead to heat
damage and impairment of the EMC properties.
For positioning and securing of the cable (fixing
point of the cable tie) see connecting cable
installation instructions.
Checking the plate heat exchanger
3.
8.
Diagnosis
4.
Fig. 45
1. Drain the boiler on the heating water and DHW 6. Install in reverse order using new gaskets.
sides. Tighten screws as tightly as necessary and ensure
2. Move the programming unit to the service position. tioning correctly throughout service life.
3. Undo the fixing screws. able.
Torque for fixing screws 3.2 Nm
4. Detach the plate heat exchanger and remove
towards the front. Danger
5. Check connections on the heating water and DHW water or DHW.
sides for contamination and scaling. Replace plate Check all water side connections for tight-
heat exchanger if necessary. ness.
6167585
90
Troubleshooting
Repairs (cont.)
Removing the hydraulic unit
If components of the hydraulic unit have to be

replaced.
Danger
water or DHW.
After installation, check all connections on the
water side for leaks.
2.
1.
4.
Diagnosis
3.
Fig. 46
6167585
91
Troubleshooting
Repairs (cont.)
Checking the fuse
F1
Fig. 47
1. Turn off the ON/OFF switch. 5. Check fuse F1 (see connection and wiring dia-
gram).
2. Depending on the layout: Move programming unit
together with bracket to service position. Danger
Incorrect or improperly fitted fuses can lead
3. Pivot the HBMU heat management unit down. to an increased risk of fire.
■ Insert fuses without using any force. Posi-
4. Remove cover A. tion fuses correctly.
■ Only use structurally identical types with
Diagnosis
the specified response characteristics.
6167585
92
Function description
Appliance functions
Heating mode
■ Weather-compensated operation: ■ Constant operation without room thermostat:

The rooms are heated in accordance with the room The rooms are heated according to the time program
temperature and time program settings. settings.
The control unit determines a set flow temperature In the time phases at standard room temperature,
for the heat generator, subject to the outside temper- the standard set flow temperature or the set comfort
ature, the room temperature and the slope/level of flow temperature is maintained. Outside the set time
the heating curve. phases, the reduced set flow temperature is main-
■ Room temperature-dependent operation (con- tained.
stant operation with room thermostat): ■ OpenTherm:
System with one heating circuit without mixer. The Rooms are heated in accordance with the settings of
rooms are heated in accordance with the settings of the room temperature controller/room thermostat
the room temperature controller/room thermostat (accessories). The OpenTherm controller specifies
(accessories). the flow temperature for the heat generator.
If the room temperature controller/room thermostat
issues a demand, the standard set flow temperature
is maintained. If there is no demand present, the
reduced set flow temperature is maintained.
Venting program
During the venting program, the circulation pump will Activate venting program: See "Commissioning,
be alternately switched on and off for 30 s over a inspection and maintenance".
period of 20 min.
The 3-way diverter valve alternates between central
heating and DHW heating for a certain period of time.
The burner is switched off during the venting program.
Filling program
In the delivered condition, the 3-way diverter valve is Activate filling program: See "Commissioning,
set to its central position, so the system can be filled inspection and maintenance".
completely. After the control unit has been switched
on, the 3-way diverter valve no longer goes into its In this position, the control unit can be switched off and
central position. the system can be filled completely. When the function
If the system is to be filled with the control unit is enabled, the burner shuts down. The program auto-
switched on, the 3-way diverter valve is moved to its matically becomes inactive after 20 min.
central position in the filling program and the pump is
started.
Functions
Heating curve
The heating curves represent the relationship between Note

the outside temperature and the flow temperature. If heating circuits with mixer are present in the heating
Simplified: The lower the outside temperature, the system: The flow temperature of the heat generator is
higher the flow temperature must be in order to reach one differential temperature higher than the flow tem-
the room temperature set point. perature for the heating circuits with mixer. Differential
temperature in delivered condition set to 8 K.
Factory settings:
■Slope = 1.4
■Level = 0
6167585
93
Appliance functions (cont.)
Slope
3.2
2.8
3.4
3.0
2.6
2.4
2.2
2.0
1.8
1.6
90
1.4
80
flow temperature in °C
1.2
70
1.0
Boiler water or
60
0.8
50
0.6
40 0.4
35 30
3 0.2
Se 0 2
t ro 5
om
tem 20 10 5 0 -5 -10 -15 -20 -25 -30
per 15
atu Outside temperature in °C
re 1
in ° 0 5
C
Fig. 48
Slope setting ranges: Reduced room temperature

■ Underfloor heating systems: 0.2 to 0.8
■ Low temperature heating systems: 0.8 to 1.6
90
Set room temperature A
Standard room temperature or comfort room tem-

perature
C
+2
Individually adjustable for each heating circuit. 0 B -20
14
The heating curve is offset along the set room temper- 5
ature axis. The start and stop points of the heating cir-
cuit pumps depend on the Heating limit... outside tem- D E
perature, heating circuit... setting. Fig. 50 Example 2: Changing the reduced set room
temperature from 5 °C to 14 °C
90
A Flow temperature in °C
A B Outside temperature in °C
C Set room temperature in °C
D Heating circuit pump "OFF"
E Heating circuit pump "ON"
C 26
+2 Changing the reduced set room temperature
Functions
0 B -20
D E
Fig. 49 Example 1: Changing the set room tempera-
ture from 20 to 26 °C Changing the slope and level
A Flow temperature in °C Individually adjustable for each heating circuit.

B Outside temperature in °C
C Set room temperature in °C
D Heating circuit pump "OFF"
E Heating circuit pump "ON"
Changing the set room temperature
6167585
94
90
3.5
flow temperature in °C
1.4
A
Boiler water or
0.2
+20 -20
Outside temperature in °C
Fig. 51
A Changing the slope

B Changing the level (vertical parallel offset of the
heating curve)
Screed drying
When enabling screed drying, observe the information Observe EN 1264. The report to be provided by the
provided by the screed manufacturer. heating contractor must contain the following details
When the screed drying function is activated, the heat- regarding heat-up:
ing circuit pumps of all heating circuits are switched on ■ Heat-up data with the relevant set flow temperatures
and the flow temperature is maintained in accordance ■ Max. flow temperature achieved.
with the selected profile. After completion (30 days), ■ Operating state and outside temperature at handover
the heating circuits with mixer are automatically con-
trolled with the set parameters. Note
Screed drying is adjusted in the system configuration: Temperature profile 6 ends after 21 days.
■ 0 = OFF
■ 2 = Temperature profile A The function continues after a power failure or after the
■ 3 = Temperature profile B control unit has been switched off. When screed drying
■ ... has completed or been manually switched off, the sys-
■ 7 = Temperature profile F tem is controlled in accordance with the selected
parameters.
Note
During screed drying, DHW heating is not available.
Parameter "Screed drying": Functions
Temperature profile A (EN 1264-4)

temperature °C
50
40
30
20
Flow
10
1 5 10 15 20 25 30
Days
Fig. 52
6167585
95
Temperature profile B (ZV parquet and flooring technology)

temperature °C
50
40
30
20
Flow
10
1 5 10 15 20 25 30
Days
Fig. 53
Temperature profile C
temperature °C
50
40
30
20
Flow
10
1 5 10 15 20 25 30
Days
Fig. 54
Temperature profile D
temperature °C
50
40
30
20
Flow
10
1 5 10 15 20 25 30
Days
Fig. 55
Temperature profile E
temperature °C
50
40
30
20
Flow
10
1 5 10 15 20 25 30
Days
Functions
Fig. 56
Temperature profile F
60
temperature °C
50
40
30
20
Flow
10
1 5 10 15 20 25 30
Days
Fig. 57 Ends after 21 days.
6167585
96
DHW heating
Heating the DHW loading cylinder from cold
The heating circuit pump is switched ON and the 3- The loading cylinder is heated up to the set cylinder
way diverter valve will be changed over, if the cylinder temperature. Heating stops when the specified temper-
temperature sensor captures a temperature lower than ature has been reached at the cylinder temperature
the defaulted set value. sensor.
■ The cylinder loading pump is switched ON if the
boiler water temperature ≥ set cylinder temperature.
■ The burner is switched ON if the boiler water temper-
ature ≤ set cylinder temperature, and the cylinder
loading pump is switched ON when the required
boiler water temperature is reached.
Reheating when DHW is drawn off
When DHW is drawn off, cold water enters the lower DHW is regulated to the set temperature via the outlet
section of the loading cylinder. temperature sensor.
The heating circuit pump is switched ON and the 3- After the draw-off process has ended, the loading cyl-
way diverter valve is changed over, if the cylinder tem- inder continues to be heated up until the set DHW tem-
perature sensor captures a temperature lower than the perature is reached at the cylinder temperature sensor.
defaulted set value.
■ The cylinder loading pump is switched ON if the
boiler water temperature ≥ set cylinder temperature.
■ The burner is switched ON if the boiler water temper-
ature ≤ set cylinder temperature, and the cylinder
loading pump is switched ON when the required
boiler water temperature is reached.
External heating circuit hook-up (if installed)
Note ■ Function:
Only in conjunction with weather-compensated opera- – If the external demand is active (plug 96 or digital
tion. input on EM-EA1 (DIO) electronics module closed),
the heating circuit is supplied with heat.
– If the external demand is inactive (contact open),
heat supply to the heating circuit ends (regardless
of the current set room temperature or the switch-
ing time).
! Please note
There is no frost protection for the connec-

Functions
ted heating circuits.

■ Connection:
– If only one heating circuit is hooked up, use con-
nection at plug 96: See page 25.
– If multiple heating circuits are hooked up, connect
all contacts to EM-EA1 extension (DIO electronics
module) with the subscriber number. 1 (rotary
switch = 1).
See EM-EA1 extension installation instruc-
tions
Note
Perform the hook-up with subscriber number "1".
6167585
97
Connection and wiring diagram
HBMU heat management unit
B C
A
Appendix
Fig. 58
A1 HBMU heat management unit F Outlet temperature sensor

X... Electrical interfaces dG Gas solenoid valve
A2 Power supply unit a-Ö Fan motor
A Power supply fÖ E Fan motor control
B Vitotrol 100, type UTA lH 230 V connection accessories
C Vitotrol 100, type UTDB sÖ Heating circuit pump
6167585
D Ignition unit/ionisation gF sA Cylinder loading pump
98
(cont.)
K
Appendix
Fig. 59
A1 HBMU heat management unit K Water pressure sensor

A3 Programming unit with communication module L Flue gas temperature sensor
(TCU 100) M Boiler water temperature sensor
6167585
X... Electrical interfaces N Circulation pump (PWM)
99
(cont.)
O Diverter valve stepper motor R Remote control (OpenTherm device)

P Outside temperature sensor S Cylinder temperature sensor
Appendix
6167585
100
Commissioning/service reports
Commissioning/service reports
Settings and test values Set value Commission- Maintenance/ Maintenance/

ing service service
Date
Signature
Static pressure mbar ≤ 57.5
kPa ≤ 5.75
Supply pressure (flow pres-

sure)
= For natural gas ........ mbar See table
kPa "Supply
= For LPG ........ mbar pressure"
kPa (Commis-
sioning ...)
= Enter gas type
Carbon dioxide content CO2

For natural gas
■ At lower heating output % by See "Check-
vol. ing the com-
■ At upper heating output % by bustion qual-
vol. ity" (Com-
mission-
For LPG
ing ...)
■ At lower heating output % by
vol.
■ At upper heating output % by
vol.
Oxygen content O2
■ At lower heating output % by
vol.
■ At upper heating output % by
vol.
Carbon monoxide content

CO
■ At lower heating output ppm < 1000
■ At upper heating output ppm < 1000
Appendix
6167585
101
Specification
Specification
Note
The supply values are only for reference (e.g. in the
gas contract application) or for a supplementary, rough
estimate to check the volumetric settings. Due to fac-
Service
tory settings, the gas pressure must not be altered

from these values. Reference: 15 °C, 1013 mbar
(101.3 kPa).
Specification
Gas boiler, type B and C, category II2N3P

Type B1LF
Rated heating output range (details to EN 15502)
TF/TR = 50/30 °C (P(50/30))
Natural gas kW 3.2 (5.7) - 25.0 3.2 (5.7) - 32.0
LPG kW 3.2 - 25.0 3.2 - 32.0
TF/TR = 80/60 °C (Pn(80/60))
Natural gas kW 2.9 (5.2) - 23 2.9 (5.2) - 29.3
LPG kW 2.9 - 23 2.9 - 29.3
Rated heating output for DHW heating
Natural gas kW 2.9 (5.1) - 31.1 2.9 (5.1) - 34.6
LPG kW 2.9 - 31.1 2.9 - 34.6
Rated heat input (Qn)
Natural gas kW 3.0 (5.3) - 23.4 3.0 (5.3) - 29.9
LPG kW 3.0 (5.3) - 23.4 3.0 (5.3) - 29.9
Rated heat input for DHW heating (Qnw) 31.7 34.9
Natural gas kW 3.0 (5.3) - 31.7 3.0 (5.3) - 34.9
LPG kW 3.0 - 31.7 3.0 - 34.9
Product ID CE-0085DL0217
IP rating IP X1 to EN 60529
NOX Class 6 6
Gas supply pressure
Natural gas mbar 20 20
kPa 2 2
LPG mbar 50 50
kPa 5 5
Max. permiss. gas supply pressure*1
Natural gas mbar 13 - 25.0 13 - 25.0
kPa 1.3 - 2.5 1.3 - 2.5
LPG mbar 25 - 57.5 25 - 57.5
kPa 2.5 - 5.75 2.5 - 5.75
Rated voltage V 230
Rated frequency Hz 50
Appliance fuse protection A 4.0
Backup fuse (power supply) A 16
Communication module (integral)
WiFi frequency band MHz 2400 - 2483.5
*1 If the gas supply pressure is higher than the maximum permissible value, install a separate gas pressure governor up-
6167585
stream of the system.

102
Specification
Specification (cont.)

Type B1LF
Service
TF/TR = 50/30 °C (P(50/30))
Natural gas kW 3.2 (5.7) - 25.0 3.2 (5.7) - 32.0
LPG kW 3.2 - 25.0 3.2 - 32.0
TF/TR = 80/60 °C (Pn(80/60))
Natural gas kW 2.9 (5.2) - 23 2.9 (5.2) - 29.3
LPG kW 2.9 - 23 2.9 - 29.3
Max. transmitting power dBm 20
Low power radio frequency band MHz 2400 - 2483.5
Max. transmitting power dBm 10
Supply voltage V 24
Power consumption W 4
Sound power level
(to EN ISO 15036-1)
At partial load dB(A) 35 35
At rated heating output (DHW heating) dB(A) 51.1 52.9
Power consumption (delivered condition) W 71 110
Permissible ambient temperature
■ During operation °C +5 to +35
■ During storage and transport °C -5 to +60
Electronic temperature limiter setting (TN) °C 91
Electronic temperature cut-out setting °C 110
Weight
– Excl. heating water and DHW kg 67.8 67.8
– Incl. heating water and DHW kg 120.0 120.0
Water capacity (excl. diaphragm expansion vessel) l 3.0 3.0
Max. flow temperature °C 82 82
Max. flow rate l/h See residual head graphs
(Limit for the use of hydraulic separation)
Nominal circulating water volume l/h 988 1259
At TF/TR = 80/60 °C
Expansion vessel
Capacity l 10 10
Pre-charge pressure bar 0.75 0.75
kPa 75 75
Permiss. operating pressure bar 3 3
MPa 0.3 0.3
Connections (with connection accessories)
Boiler flow and return R ¾ ¾
Cold water and DHW G ½ ½
Dimensions
Length mm 500 500
Width mm 600 600
Height mm 950 950
Gas connection (with connection accessories) R ¾ ¾
6167585
103
Specification

Type B1LF
Service
TF/TR = 50/30 °C (P(50/30))

Natural gas kW 3.2 (5.7) - 25.0 3.2 (5.7) - 32.0
LPG kW 3.2 - 25.0 3.2 - 32.0
TF/TR = 80/60 °C (Pn(80/60))
Natural gas kW 2.9 (5.2) - 23 2.9 (5.2) - 29.3
LPG kW 2.9 - 23 2.9 - 29.3
DHW loading cylinder
Capacity l 46 46
Permiss. operating pressure (DHW side) bar 10 10
MPa 1 1
Continuous DHW output kW 30.3 33.9
For DHW heating from 10 to 45 °C l/h 726.6 813.6
Performance factor NL*2 1.5 1.7
Initial DHW output l/10 min 170.3 180.8
For DHW heating from 10 to 45 °C
Supply values
Relative to the max. load and 1013 mbar/15 °C
Natural gas E m3/h 3.35 3.69
Natural gas LL m3/h 3.90 4.29
LPG kg/h 2.46 2.71
Flue gas parameters
Temperature (at a return temperature of 30 °C)
– At rated heating output °C 46 59
– At partial load °C 38 38
Temperature (at a return temperature of 60 °C) °C 74 77
Mass flow rate (for DHW heating)
Natural gas
– At rated heating output kg/h 57.3 62.1
– At partial load kg/h 5.6 (9.8) 5.6 (9.8)
LPG
– At rated heating output kg/h 57.1 61.1
– At partial load kg/h 3.9 3.9
Available draught Pa 250 250
CH: 200 CH: 200
mbar 2.5 2.5
CH: 2 CH: 2
*2 At 70 ºC average boiler water temperature and cylinder storage temperature Tcyl = 60 ºC.
DHW performance factor NL depends on cylinder storage temperature Tcyl.
6167585
Standard values: Tcyl = 60 ºC → 1.0 × NL Tcyl = 55 ºC → 0.75 × NL Tcyl = 50 ºC → 0.55 × NL Tcyl = 45 ºC → 0.3 × NL.
104
Specification

Type B1LF
Service
TF/TR = 50/30 °C (P(50/30))
Natural gas kW 3.2 (5.7) - 25.0 3.2 (5.7) - 32.0
LPG kW 3.2 - 25.0 3.2 - 32.0
TF/TR = 80/60 °C (Pn(80/60))
Natural gas kW 2.9 (5.2) - 23 2.9 (5.2) - 29.3
LPG kW 2.9 - 23 2.9 - 29.3
Max. amount of condensate l/h 4.1 4.9
To DWA-A 251
Condensate connection (hose nozzle) Ø mm 20 - 24 20 - 24
Flue gas connection Ø mm 60 60
Ventilation air connection Ø mm 100 100
Standard seasonal efficiency [to DIN] at
TF/TR = 40/30 °C % Up to 98 (Hs) [gross cv]
Energy efficiency class
– Heating A A
– DHW heating, draw-off profile XL A A
Note
The supply values are only for reference (e.g. in the
gas contract application) or for a supplementary, rough
estimate to check the volumetric settings. Due to fac-
tory settings, the gas pressure must not be altered
from these values. Reference: 15 °C, 1013 mbar
(101.3 kPa).
Flue system types
Available in the following countries Flue system types

AE, AM, AT, AZ, BA, BG, BY, CH, CY, CZ, DK, EE, ES, B23, B23P, B33, C13, C33, C53, C63, C83, C83P, C93
FI, FR, GB, GR, HR, HU, IE, IS, IT, KG, KZ, LT, LV, MD, (C43, C43P, C(10)3, C(11)3, C(13)3, C(14)3*3)
ME, MT, NL, NO, PL, PT, RO, RS, RU, SE, SK, TR, UA,
UZ
AU, BE, NZ B23, B23P, B33, C13, C33, C53, C83, C83P, C93
(C43, C43P, C(10)3, C(11)3, C(13)3, C(14)3*3)
DE, LU, SI B23, B23P, B33, C13X, C33X, C53X, C63X, C83X, C93X
(C43, C43P, C(10)3, C(11)3, C(13)3, C(14)3*3)
CN C13
Gas categories
Available in the following countries Gas categories

AE,AM, AT, DK, EE, KG, LV, LU, LT, RO, RU, SE AZ, II2N3P/II2H3P
BA, BG, BY, CH, CZ, ES, FI, GB, GR, HR, IE, IS, KZ,
IT, MD, ME, NO, PT, RS, SI, SK, TR, UZ HU, MT, UA
AU, BE, NZ I2N
DE, FR II2N3P
CY I3P
6167585
*3 Only for specifically marked appliances.

105
Specification
(cont.)
Available in the following countries Gas categories

NL II2EK3P
PL II2N3P/II2ELw3P
Service
CN 12T
The gas condensing appliance is suitable for operation

with a hydrogen admixture of up to 20 % by volume.
Electronic combustion control unit
The electronic combustion controller utilises the physi- To achieve optimum combustion control, the system
cal correlation between the level of the ionisation cur- regularly carries out an automatic self-calibration; also
rent and the air ratio λ. The maximum ionisation cur- after power failures (shutdown). For this, the combus-
rent is achieved at an air ratio of 1 for all gas qualities. tion is briefly regulated to maximum ionisation current
The ionisation signal is evaluated by the combustion (corresponding to air ratio λ=1). Self-calibration takes
controller. The air ratio is regulated to a value that is place shortly after the burner starts. The process lasts
between λ= 1.2 and 1.5. This range provides for an approx. 20 s during which higher than normal CO
optimum combustion quality. Thereafter, the electronic emissions may occur briefly.
gas train regulates the required gas volume subject to
the prevailing gas quality.
To check the combustion quality, the CO2 content or
the O2 content of the flue gas is measured. The pre-
vailing air ratio is determined using the actual values.
6167585
106
Disposal
Final decommissioning and disposal
Viessmann products can be recycled. Components For decommissioning, isolate the system from the
and substances from the system are not part of ordi- power supply and allow components to cool down
nary domestic waste. where appropriate.
All components must be disposed of correctly.
Appendix
6167585
107
Certificates
Declaration of conformity
We, Viessmann Climate Solutions SE, D-35108 Allen- Using the serial number, the full Declaration of Con-
dorf, declare as sole responsible body that the named formity can be found on the following website:
product complies with the European directives and www.viessmann.co.uk/eu-conformity
supplementary national requirements in terms of its
design and operational characteristics. Viessmann Cli-
mate Solutions SE, D-35108 Allendorf, hereby
declares that the radio equipment type of the named
product is in compliance with Directive 2014/53/EU.
Manufacturer's certificate according to the 1st BImSchV [Germany]

Appendix
We, Viessmann Climate Solutions SE, D-35108 Allendorf, confirm that the product Vitodens 111-W complies
with the NOx limits specified by the 1st BImSchV, paragraph 6 [Germany].
Allendorf, 1 September 2020 Viessmann Werke GmbH & Co. KG
Authorised signatory Reiner Jansen

Head of Strategic Quality Management
6167585
108
Keyword index
Keyword index
A Flow pressure.............................................................42
Angle of penetration................................................... 29 Flow temperature sensor........................................... 87
Flue gas temperature sensor..................................... 88
B Front panel removal................................................... 17
Back draught safety device........................................ 49 Function descriptions................................................. 93
Boiler Function sequence.....................................................42
– DHW side, draining................................................. 84 Fuse........................................................................... 92
– Heating water side, draining....................................83
Boiler water temperature sensor................................ 87 G
Burner gasket.............................................................48 Gas connection.......................................................... 10
Burner gauze assembly............................................. 48 Gas solenoid valve.....................................................41
Burner installation...................................................... 52 Gas supply pressure.................................................. 42
Burner removal...........................................................46 Gas type.....................................................................39
Gas type conversion.................................................. 39
C
Cold water connection................................................10 H
Combustion chamber cleaning...................................50 Heating curve....................................................... 57, 93
Combustion controller.............................................. 106 Heating curve level.....................................................94
Combustion quality, checking.....................................55 Heating curve slope................................................... 94
Commissioning...........................................................36 Heating flow............................................................... 10
Commissioning assistant........................................... 32 Heating output, setting............................................... 43
Condensate drain.......................................................51 Heating return............................................................ 10
Connection Heating surface cleaning............................................50
– Condensate.............................................................18
– DHW..................................................................11, 18 I
– Heating water.......................................................... 18 Ignition........................................................................49
Connections............................................................... 10 Ignition electrodes...................................................... 49
Connection schemes..................................................98 Installation preparation...............................................10
Control unit Intended use................................................................ 9
– Wiring diagram........................................................ 98 Internet, connecting....................................................36
Control unit functions................................................. 93 Ionisation electrode.................................................... 49
Converting the gas type............................................. 39 IP addressing............................................................. 28
Cylinder temperature sensor......................................87
L
D Language selection.................................................... 32
DHCP......................................................................... 28 Leak test, balanced flue system.................................46
DHW connection........................................................ 10 Loading cylinder, filling............................................... 38
DHW expansion vessel
– Checking................................................................. 54 M
DHW heating Manufacturer's certificate ........................................ 108
– Functions.................................................................97 Message history......................................................... 66
DHW hygiene............................................................. 57 Multiple connection to shared flue system................. 46
DHW temperature, raised.......................................... 57
Diaphragm expansion vessel..................................... 37 O
Dynamic IP addressing.............................................. 28 Operating conditions, checking.................................. 65
Operating data, calling up.......................................... 65
E Operating data, checking........................................... 65
Electrical connections................................................ 22 Operational reliability..................................................28
Electronic combustion controller.............................. 106 Output adjustment
Expansion vessel....................................................... 53 – Multiple connection................................................. 46
Outside temperature sensor.................................25, 87
F
Fault codes.................................................................67
Fault message, calling up.......................................... 66
Fault messages
– Display.................................................................... 66
Faults
– Commissioning........................................................42
– Display.................................................................... 66
6167585
Filling function...................................................... 37, 93

109
Keyword index
Keyword index (cont.)
P Screed drying function......................................... 45, 95

Parameter Security parameters................................................... 28
– Max. flow temperature, heating circuit.............. 60, 61 Service menu
– Max. speed, heating circuit pump........................... 59 – Calling up................................................................ 64
– Maximum heating output.........................................60 – Exiting..................................................................... 64
– Minimum heating output..........................................59 Specification ............................................................102
– Primary circuit pump operating mode..................... 58 Static pressure........................................................... 41
– Room temperature hook-up, heating circuit............ 60 Subscriber number
– Scald protection activation...................................... 59 – Extensions...............................................................62
– Screed drying.......................................................... 59 – Setting..................................................................... 62
– Set flow temperature for external demand.............. 58 Subscriber number of connected component............ 66
Parameters...........................................................58, 60 Supply pressure................................................... 41, 42
– Adjusting................................................................. 58 Switch S1................................................................... 62
– Calling up................................................................ 58 Symbols....................................................................... 8
– Energy saving functions, heating circuit............61, 62 System configuration............................................32, 58
Parameters for commissioning...................................56 System filling.............................................................. 38
Plate heat exchanger................................................. 90 System pressure........................................................ 38
Port 123......................................................................28 System requirements................................................. 28
Port 443......................................................................28 System schemes........................................................56
Port 80........................................................................28
Port 8883....................................................................28 T
Product information...................................................... 9 Trap...................................................................... 19, 51
R V
Range of WiFi connections........................................ 28 Venting function..........................................................38
Reduced set room temperature................................. 94 Venting program.........................................................93
Repairs.......................................................................83
Report...................................................................... 101 W
Requirements.............................................................28 Wall mounting bracket, fitting..................................... 15
Room temperature, set WiFi connection..........................................................36
– Setting..................................................................... 94 WiFi connection range............................................... 28
WiFi network.............................................................. 36
S WiFi router..................................................................28
Safety valve................................................................10 Wiring diagram........................................................... 98
Screed drying............................................................. 95
6167585
110
6167585
111
Subject to technical modifications.
Viessmann Climate Solutions SE Viessmann Limited

35108 Allendorf Hortonwood 30, Telford
Telephone: +49 6452 70-0 Shropshire, TF1 7YP, GB
Fax: +49 6452 70-2780 Telephone: +44 1952 675000
6167585
www.viessmann.com Fax: +44 1952 675040

E-mail: [email protected]
112

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Installation and service instructions VIESMANN

6167585 GB 3/2021 Please keep safe.

Please follow these safety instruc-

Safety instructions explained

be carried out by a qualified electrician.

the system installer or a qualified per-

Safety instructions for working on the system

Working on the system ■ Safeguard the system against recon-

ply, e.g. by removing the separate fuse

Danger Auxiliary components, spare and

work, switch OFF the appliance

Safety instructions for operating the system

If you smell gas Condensate

Danger Operating appliances that exhaust air to

1. Information Disposal of packaging ............................................................................ 8

2. Preparing for installation ................................................................................................................ 10

3. Installation sequence Removing the boiler from the packaging ............................................... 12

4. Commissioning, inspec- Steps - commissioning, inspection and maintenance ............................ 31

5. System configuration Calling up parameters ............................................................................ 58

6. Diagnosis and service Service menu ......................................................................................... 64

7. Troubleshooting Fault display on the programming unit ................................................... 66

■ Information on replacing the HBMU heat management unit ............... 89

■ Replacing the power cable ................................................................. 89

8. Function description Appliance functions ................................................................................ 93

9. Connection and wiring dia- HBMU heat management unit ............................................................... 98

10. Commissioning/service ................................................................................................................101

11. Specification Specification .......................................................................................... 102

12. Disposal Final decommissioning and disposal ..................................................... 107

13. Certificates Declaration of conformity ....................................................................... 108

14. Keyword index ................................................................................................................109

Please dispose of packaging waste in line with statu-

Gas Council No.

Type Gas Council Number:

Symbol Meaning The steps in connection with commissioning, inspec-

Not required during commissioning

Live electrical area Steps required during maintenance

Not required during maintenance

■ Component must audibly click into place.

Dispose of component at a suitable collec-

Commercial or industrial usage for a purpose other

Vitodens 111-W, type B1LF

Spare parts lists

Information about spare parts can be found at

A Heating flow E Gas connection

2. Prepare the water connections to the valves/fittings

Connection on the DHW side

Cold water installation C Visible discharge pipe outlet point

Safety assembly H is included in the standard

Mounting the boiler and making connections

Mounting the boiler on the pre-plumbing jig or mounting frame

Note 1. Replace gaskets.

3. Note 4. Tighten union nuts so that they form a tight seal.

Torque for union nuts

When carrying out any work on gas connection fit-

Fitting the boiler to the wall mounting bracket

2. Suspend the Vitodens from the wall mounting

Removing the front panel

Note The QR code contains the credentials for the registra-

The type plate of the heat generator contains exten-

Connections on the heating water and DHW sides