User Guide
User Guide
User Guide
Heating system
with control unit for constant temperature or weather-compensated operation
VITODENS 100-W
VITODENS 111-W
Danger Note
This symbol warns against the risk of injury. Details identified by the word "Note" contain additional
information.
! Please note
This symbol warns against the risk of material
losses and environmental pollution.
Target group
Appliance connection
Danger
Damaged equipment poses a safety hazard.
Check the appliance for external damage. Never
start up a damaged appliance.
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Safety instructions
For your safety (cont.)
Danger
Escaping gas can lead to explosions which may
result in serious injury.
■ Never smoke. Prevent naked flames and
sparks. Never switch lights or electrical appli-
ances on or off.
■ Close the gas shut-off valve.
■ Open windows and doors.
■ Evacuate any people from the danger zone.
■ Notify your gas and power supply utility and
your local heating contractor from outside the
building.
■ Have the power supply to the building shut off
from a safe place (outside the building).
Danger
Flue gas can lead to life threatening poisoning.
■ Shut down the heating system.
■ Ventilate the installation site.
■ Close all doors in the living space.
In case of fire
Danger
Fire presents a risk of burns and explosion.
■ Shut down the heating system.
■ Close the shut-off valves in the fuel supply
lines.
■ Use a tested fire extinguisher, class ABC.
Danger
Water leaking from the appliance poses an elec-
trocution hazard.
■ Switch off the heating system at the external
isolation point (e.g. fuse box, domestic power
distribution unit).
■ Notify your local heating contractor.
Danger
Fault messages point to faults in the heating
system. If faults are not rectified, they can have
life threatening consequences.
Never acknowledge fault messages several
times in quick succession. Inform your heating
contractor so the cause can be analysed and
the fault rectified.
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Safety instructions
For your safety (cont.)
Danger
Sealed vents result in a lack of combustion air.
This leads to incomplete combustion and the
! Please note
Incorrect ambient conditions can lead to heating
system damage and can put safe operation at
formation of life threatening carbon monoxide. risk.
Never cover or close existing vents. ■ Ensure ambient temperatures are above 0 °C
Never make any subsequent modifications to and below 35 °C.
the building characteristics that could affect safe ■ Prevent air contamination by halogenated
operation (e.g. cable/pipework routing, cladding hydrocarbons (e.g. as contained in paints, sol-
or partitions). vents or cleaning fluids) and excessive dust
(e.g. through grinding/polishing work).
Danger ■ Avoid continuously high humidity levels (e.g.
Easily flammable liquids and materials (e.g. through continuous drying of washing).
naphtha, solvents, cleaning agents, paints or
paper) can cause deflagration and fire.
Never store or use such materials in the installa-
tion room or in direct proximity to the heating
system.
Extractors
! Please note
Components not tested with the heating system
may damage the system or affect its function.
Have all installation or replacement work carried
out exclusively by qualified contractors.
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Index
Index
5
Information
Symbols
Symbol Meaning
Reference to other document containing
further information
Step in a diagram:
1. The numbers correspond to the order in
which the steps are carried out.
Intended use
The appliance is intended solely for installation and Any usage beyond this must be approved by the man-
operation in sealed unvented heating systems that ufacturer in each individual case.
comply with EN 12828, with due attention paid to the
associated installation, service and operating instruc- Incorrect usage or operation of the appliance (e.g. the
tions. It is only designed for heating up heating water appliance being opened by the system user) is prohibi-
that is of potable water quality. ted and will result in an exclusion of liability. Incorrect
usage also occurs if the components in the heating
Intended use presupposes that a fixed installation in system are modified from their intended use (e.g. if the
conjunction with permissible, system-specific compo- flue gas and ventilation air paths are sealed).
nents has been carried out.
6
Information
Terminology
To provide you with a better understanding of the func- Further information can be found in chapter
tions of your Viessmann control unit, some terminology "Terminology" in the appendix.
is explained.
The terms are marked as follows:
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Introductory information
Commissioning
The commissioning and adjusting of the control unit to As the user of new combustion equipment, you may be
local conditions and to building characteristics, plus the obliged to notify your local flue gas inspector of the
instruction of the user in operating the system, must be installation [check local regulations]. Your local flue gas
carried out by your heating contractor. inspector [where applicable] will also provide you with
information on additional activities concerning your
combustion equipment (such as regular testing, clean-
ing, etc.).
8
Operation
Summary of controls and indicators
A B C
Fig. 1
A Pressure gauge
B Touchscreen with controls
C ON/OFF switch
The control unit is equipped with a touchscreen. To Activation of the on-screen buttons is confirmed with a
make settings and call up information, tap the on- signal tone. Your heating contractor can turn the signal
screen buttons. tone off.
A B CD E F GH
R P ON M L
Fig. 2
9
Operation
Summary of controls and indicators (cont.)
Default display
Fig. 3
Further information can be found in chapter Setting the required heating water temperature, see
"Terminology" in the appendix. page 13.
Weather-compensated operation
10
Start-up/shutdown
Starting the heating system
bar
Fig. 4
Fig. 5
Further information can be found in chapter Frost protection monitoring is now active for the boiler
"Terminology" in the appendix. and the DHW cylinder.
If you do not wish to use your boiler for several days Note
you can switch the appliance off. Frost protection for the entire heating system – see
Set the boiler water temperature and the DHW temper- operating instructions for the room temperature con-
ature to OFF. troller.
Shut down your heating system completely if it will not 1. Close the gas shut-off valve and safeguard against
be needed for longer periods (several months). unauthorised reopening.
We recommend you contact your local heating con-
tractor if you are planning to take your heating system 2. Turn OFF the ON/OFF switch.
out of use for long periods. Your heating contractor can The power to the system is now at zero volt.
then take suitable steps such as frost protection for the Note that the system is no longer protected
system or heating surface preservation as required. against frost.
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Start-up/shutdown
Stopping central heating and DHW heating
You do not want to heat your interior but you want to 2. until "OFF" is displayed.
have DHW available (summer mode).
3. OK to confirm.
Tap the following on-screen buttons:
Note
1. the set boiler water temperature flashes and ■ The circulation pump briefly starts every 24 hours to
is displayed. prevent it from seizing up.
■ Boiler frost protection is enabled.
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Settings
Setting the central heating temperature
Operation without room temperature controller ― Setting the heating water temperature
Fig. 6
Operation with room temperature controller ― Setting the boiler water temperature
Fig. 7
13
Settings
Setting the central heating temperature (cont.)
Note
When adjusting this setting, bear in mind that your
heating system requires some time to heat the
interior to the required temperature.
Fig. 8
Note
The current outside temperature is displayed in the
r.h. display area.
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Setting the DHW temperature
DHW temperature
1. MODE
2. / until flashes.
3. OK to confirm.
The set DHW temperature flashes.
Fig. 9
Only for boilers with integral instantaneous water Your heating contractor can activate the DHW comfort
heater. function. This makes DHW available faster when
required. The display then shows "COMFORT".
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Emissions test mode
Starting emissions test mode
1. MODE
3. OK to confirm.
"OFF" flashes (test mode not active).
16
What to do if...
Rooms are too cold
Cause Remedy
The heating system is off. ■ Turn ON the ON/OFF switch " " (see figure on
page 9).
■ Switch ON the mains isolator if installed (outside the
boiler room).
■ Set the MCB in the power distribution board (main do-
mestic MCB).
Control unit or room temperature controller incorrectly ■ Operation with room temperature controller:
adjusted. Set a higher boiler water temperature (see page 13).
■ Weather-compensated operation:
Set a higher room temperature (see page 13).
Only when operating with DHW heating: Wait until the DHW cylinder has been heated up (" "
DHW priority is enabled (" " is displayed). disappears).
In the case of operation with an instantaneous water
heater, stop DHW draw-off.
No fuel. With LPG:
Check the fuel reserves and re-order if required.
For natural gas:
Open the gas shut-off valve. If necessary, check with
your gas supply utility.
" " is shown on the display. Notify your heating contractor of the fault code shown.
" " and the fault code flash on the display. The burner Reset burner fault (see page 19).
does not start. Notify your heating contractor if the fault recurs.
Danger
If faults are not rectified, they can have life
threatening consequences.
Do not reset the burner fault several times in
quick succession. Notify your heating contractor
if a fault recurs. Your heating contractor will be
able to analyse the cause and rectify the fault.
Cause Remedy
Control unit or room temperature controller incorrectly Check and correct the room temperature or boiler water
set. temperature (see page 13)
" " is shown on the display. Inform your heating contractor of the fault code.
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What to do if...
There is no hot water
Cause Remedy
The heating system is off. ■ Turn ON the ON/OFF switch " " (see page 9).
■ Switch ON the mains isolator if installed (outside the
boiler room).
■ Set the MCB in the power distribution board (main do-
mestic MCB).
Control unit incorrectly set. Check and correct the DHW temperature (see page 15)
No fuel. With LPG:
Check the fuel reserves and re-order if required.
For natural gas:
Open the gas shut-off valve. If necessary, check with
your gas supply utility.
" " is shown on the display. Notify your heating contractor of the fault code shown.
" " and the fault code flash on the display. The burner Reset burner fault (see page 19).
does not start. Notify your heating contractor if the fault recurs.
Danger
If faults are not rectified, they can have life
threatening consequences.
Do not reset the burner fault several times in
quick succession. Notify your heating contractor
if a fault recurs. Your heating contractor will be
able to analyse the cause and rectify the fault.
Cause Remedy
The control unit is set incorrectly. Check and correct the DHW temperature (see page 15)
Cause Remedy
The burner does not start. Reset burner fault (see page 19).
Notify your heating contractor if the fault recurs.
Danger
If faults are not rectified, they can have life
threatening consequences.
Do not reset the burner fault several times in
quick succession. Notify your heating contractor
if a fault recurs. Your heating contractor will be
able to analyse the cause and rectify the fault.
Cause Remedy
Heating system fault Inform your heating contractor of the fault code.
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What to do if...
Fault indicator on display
In the case of a fault with your heating system, the dis- If flashes and "R" appears, the burner is locked out.
play will show and the fault code. See the following chapter.
You can check the fault code on the display and then
notify your heating contractor accordingly. This allows
the heating contractor to better prepare for the service
call and may save additional travelling costs.
Fig. 10
Danger
If faults are not rectified, they can have life
threatening consequences.
Do not reset the burner fault several times in
quick succession. Notify your heating contractor
if a fault recurs. Your heating contractor will be
able to analyse the cause and rectify the fault.
Fig. 11
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Maintenance
Cleaning
The inspection and maintenance of a heating system All Gas Safe Registered Installers carry a ID card and
is prescribed by the Energy Saving Ordinance [EnEV - have a registration number. Both should be recorded in
Germany] and the DIN 4755, DIN 1988-8 and EN 806 your Logbook. You can check your installer is Gas
standards. Safe registered by calling GasSafe register on +44
Regular maintenance ensures trouble-free, energy effi- (0)800 408 5500 or visit the website www.gassafer-
cient and environmentally responsible heating opera- egister.co.uk
tion. For this, we strongly advise you to arrange an
inspection and maintenance contract with your heating Drinking water filter (if installed)
contractor.
Further information can be found in chapter
Boiler "Terminology" in the appendix.
Increasing boiler contamination raises the flue gas For reasons of good hygiene
temperature and thereby increases energy losses. All ■ replace filter element on non-backwashing filters
boilers should therefore be cleaned annually. every 6 months (visual inspection every 2 months),
■ on backwashing filters, backwash every 2 months.
Logbook
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Appendix
Terminology
The combustion air is drawn from the room where the Flow temperature
boiler is installed.
The temperature of the heating water that flows to the
Room sealed operation radiators (in the flow line). Accordingly, the tempera-
ture of the heating water that flows from the radiators
The combustion air is drawn from outside the building. to the boiler (in the return line) is referred to as return
temperature.
Room temperature-dependent operation
Weather-compensated operation
A room temperature controller captures the room tem-
perature and compares this with the required room In weather-compensated mode, the flow temperature
temperature you set. If the room temperature is lower is controlled according to the outside temperature. This
than the required value, the boiler is switched on; if the means that no unnecessary heat is generated in order
room temperature is higher than the required value, to heat the rooms to the required room temperature
the boiler is switched off. you selected.
Make any settings on the connected room temperature The outside temperature is captured and transmitted to
controller using the relevant operating instructions. the control unit by a sensor fitted outside the building.
Information on disposal
Disposal of packaging
You heating contractor will dispose of the packaging of DE: Packaging waste is channelled for recycling to a
your Viessmann product. certified disposal contractor in line with statutory
regulations.
AT: Packaging waste is channelled for recycling to a
certified disposal contractor in line with statutory
regulations. Use the ARA statutory disposal sys-
tem (Altstoff Recycling Austria AG, licence num-
ber 5766).
Viessmann products can be recycled. Components DE: Operating fluids (e.g. heat transfer medium) can
and fluids from your heating systems are not part of be disposed of at municipal collection points.
ordinary domestic waste. AT: Operating fluids (e.g. heat transfer medium) can
Please contact your heating contractor in connection be disposed of at municipal collection points
with the correct disposal of your old system. (ASZ).
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Keyword index
Keyword index
B Heating mode
Boiler maintenance.................................................... 20 – Symbol...................................................................... 9
Boiler water temperature............................................13 Heating system
– Explanation............................................................. 21 – Cleaning.................................................................. 20
Burner in operation – Starting.................................................................... 11
– Symbol...................................................................... 9 – Stopping.................................................................. 11
Burner is locked out................................................... 19 Heating water temperature
Burner output – Explanation............................................................. 21
– Display...................................................................... 9 – Setting..................................................................... 10
Hot rooms...................................................................17
C Hot water....................................................................18
Central heating
– Energy saving........................................................... 8 I
Central heating/DHW heating shutdown.................... 12 Inspection...................................................................20
Central heating shutdown.......................................... 12
Cleaning..................................................................... 20 M
Cleaning information.................................................. 20 Maintenance...............................................................20
Cold rooms.................................................................17 – Heating system....................................................... 20
Commissioning....................................................... 8, 11 Maintenance contract.................................................20
Constant temperature operation
– Explanation............................................................. 21 N
Controls........................................................................9 No hot water...............................................................18
Notification of completion............................................. 8
D
Default setting.............................................................. 8 O
Delivered condition.......................................................8 ON/OFF switch....................................................... 9, 11
DHW heating Open flue operation
– Energy saving........................................................... 8 – Explanation............................................................. 21
– Symbol...................................................................... 9 Operating mode
DHW heating shutdown............................................. 12 – Energy saving........................................................... 8
DHW temperature...................................................... 15 Outside temperature.................................................. 10
Display......................................................................... 9
Display elements..........................................................9 P
Display window............................................................ 9 Power failure................................................................ 8
Drinking water filter.................................................... 20 Pressure gauge............................................................9
– Explanation............................................................. 21 Pressure indicator........................................................ 9
E R
Emissions test mode.................................................. 16 Remote control...........................................................10
Energy saving (tips)..................................................... 8 – With......................................................................... 10
– Without.................................................................... 10
F Reset..........................................................................19
Factory setting..............................................................8 Room sealed operation
Fault............................................................... 17, 18, 19 – Explanation............................................................. 21
– Symbol...................................................................... 9 Rooms too cold.......................................................... 17
– Troubleshooting.......................................................17 Rooms too hot............................................................17
Flow temperature Room temperature..................................................... 10
– Explanation............................................................. 21 – Energy saving........................................................... 8
Frost protection.......................................................... 12 – Setting..................................................................... 10
– With......................................................................... 11 Room temperature controller
– Without.................................................................... 11 – With......................................................................... 10
– Without.................................................................... 10
G Room temperature-dependent operation
Gas shut-off valve.......................................................11 – Explanation............................................................. 21
Glossary..................................................................... 21 Room temperature setting..........................................13
Rotary selector........................................................... 10
H – Reset.......................................................................19
Heating
– Energy saving........................................................... 8
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Safety valve Tips
– Explanation............................................................. 21 – Energy saving........................................................... 8
Shutdown
– With frost protection................................................ 11 W
– Without frost protection........................................... 11 Water too cold............................................................ 18
Starting................................................................... 9, 11 Water too hot..............................................................18
Stopping................................................................. 9, 11 Weather-compensated operation............................... 10
Summer mode............................................................12 – Explanation............................................................. 21
What to do if...?.......................................................... 17
T Where to find the controls............................................ 9
Temperature, changing.............................................. 10 Window ventilation....................................................... 8
Terminology................................................................21
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Your contact
Contact your local contractor if you have any questions about your system or wish to arrange maintenance or
repair work. You can find local contractors on the internet at www.viessmann.de.
Subject to technical modifications.