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Resources

Case Studies, Data Sheets,
Reports
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DONOR, PARTICIPANT & MEMBERSHIP MANAGEMENTCore - CDS Global's unified donor management system for a consolidated donor journey.

Powering your purpose with end-to-end donor-centric experiences.

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MEMBERSHIP, SUBSCRIPTION & ORDER MANAGEMENTCore - CDS Global's customer-centric system for the modern subscription economy.

Keep your customer at the core of everything. Core captures and stores customer information in a single record for all order, subscription and membership types.

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ELECTRONIC BILL PAYMENT & PRESENTMENTCity of Boone Case Study

Read about how CDS Global reduced City of Boone's capital costs and operating expenses. 

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DONOR ACKNOWLEDGEMENTS & MAILING SOLUTIONSRemote Deposit Capture Expedites Receivables & Reduces Postage Costs

American Heart Association

This solution reduced the time to process deposits by 3-5 days while reducing shipping costs. The ability to process and acknowledge gifts faster from our valued donors was significant.

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DONOR CAREMore Families Benefit with Expedited Reaction Time

Marine Toys for Tots

Marine Toys for Tots has seen an average funds availability improve from 19 to 5 days. CDS Global solutions have maximized campaign execution, expanded database and modeling efforts and increased ability to raise money.

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ORDER MANAGEMENT & FULFILLMENTChildren are Delighted with Major Book Club Launch

Highlights for Children

Countless members of the Highlights for Children Book Club are benefiting from CDS Global’s proven ability to handle multiple subscription fulfillment business and customer service functions.

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DONOR ACKNOWLEDGEMENTS & MAILING SOLUTIONSFirst-year savings of $100,000 in post office box fees and sweeping fees

International Nonprofit Organization

The client is delighted by a three-fold benefit: quicker processing, lower postage costs and increases in repeat gifts tied to earlier acknowledgement letters.

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PAYMENT PROCESSINGLockbox & Remittance Processing

CDS Global’s industry-leading systems and expertise enable you to efficiently manage funds, proactively respond to customers, effectively distribute correspondence and even help cross-sell products and services.

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LETTERSHOPIntegrated Direct Mail

The power of all the integrated direct mail solutions used together has proven to bring greater results and an elevated user experience.

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PAYMENT PROCESSINGPayment CapturePayment Capture is an improved payment interface that allows clients to securely capture card information and support alternative payments while reducing PCI compliance effort.Read More
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CUSTOMER & DONOR CAREGlobal CareOur Global Care Platform delivers frictionless customer service experiences, enabling improved targeting for future content development, product offerings, and marketing efforts.Read More
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DONOR CAREOmnichannel SupportBring all your donor contact points together. Deliver a consistent message that nurtures and builds loyalty to your mission.Read More
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PAYMENT PROCESSINGWeb Stores

Increase your sales, generate more traffic and boost customer engagement while simplifying operations and reducing costs with CDS Global’s complete, turnkey Web Stores solution.

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DATA SOLUTIONSGlobal Insights

Global Insights helps identify customers most likely to cancel subscriptions, & presents them with customized offers to ensure retention.

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TRENDSCDS Global Benchmark Report

This report provides unique insights into proprietary CDS Global universe trends with studies of customer retention and payment strategies employed by the entire CDS Global client base.

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PROCESSINGPrint Management

Save money and time with our collaborative print procurement and design service solutions. Each client benefits from knowing that all postal, lettershop and operations requirements are met to enhance the entire lifespan of your project from creation to customer response. 

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PAYMENT PROCESSINGElectronic Bill Presentment and Payment

Comprehensive Bill Payment and Payment Processing on One Unified Platform

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PRODUCT DISTRIBUTION Product Distribution for Nonprofits

Save time and overhead costs with CDS Global's warehouse and distribution services.

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