HIGHER
EDUCATION
As educational institutions continue to face the challenge of engaging with their alumni, donors and constituents, it’s important to utilize the tools and technologies available to communicate with them effectively. CDS Global is at the forefront of providing solutions that help organizations discern the most effective communication channels to increase engagement.
Our personalized and segmented content is designed to strengthen connections with your audience and increase the likelihood of them becoming advocates for your institution. Our operational excellence and subject matter expertise can help you navigate the transformation to multichannel content seamlessly.
With CDS Global’s solutions, you can reach your audience where they are and provide them with the content they want, whether it’s through email, social media, or other channels. This not only increases affinity with your institution, but also helps to build a stronger community of alumni, donors, and constituents who are passionate about supporting your mission.
Your members can view and manage every aspect of their membership including events, benefits, flagship publication orders, merchandise orders and more. This gives you a holistic view of each of your members, their unique needs and how they interact with your association.
Capture orders and deliver products to members with frictionless order placement and management. Members can receive products pertaining to their membership as well as place additional orders within your organization for timely and uninterrupted service.
Seamlessly integrate your donor care, communications and acknowledgement, product distribution, and data with our membership management system for a holistic view of your supporters.
DONATION PROCESSING & DATA CAPTURE
Our donation processing solutions free you to shift your focus from back-end operations to supporting and delivering upon your mission by significantly lowering processing costs, leveraging our financial transaction security measures and keeping your constituents engaged.
Our comprehensive donation processing solutions allow you to provide your donors with the most convenient option. In addition to traditional donation methods like checks, we process donations via card and alternative payments such as PayPal, Amazon Pay and Apple Pay.
Install our remote deposit capture equipment at your site and send scanned remittance information directly to our processing system instead of processing items themselves or mailing the remittance back to a lockbox facility.
Our Web Image Archive (WIA) platform houses images of checks, documents and correspondence received from your donors. Our system stores a record of all your processed donations and donor information that can be sorted, searched and downloaded on demand. The ability to view stored files on this secure system and grant access to as many or as few users as desired is fully controlled by clients.
Our optimized systems capture data from virtually any document that comes with your receivables, including invoices, donations, donor correspondence, surveys, solicitation slips and more. Our sophisticated page-scanning technology is built on artificial intelligence and machine learning, ensuring efficient capture of all information submitted by donors, including handwritten details.
Get a better understanding of who your existing donors are and use the information to market to prospective donors who meet the same criteria.
Accurately identify which prospects are most likely to become donors, along with AI and machine learning tools that help you reach the right supporter at the right time in the right place to ensure successful conversions and retention. These tools develop customized and targeted offers to attract new donors and retain existing sustainers by preventing cancellations.
Bring all your constituent touchpoints together to deliver a consistent message and encourage continued loyalty to your mission. Our omnichannel contact center is equipped with staff trained in issue resolution across large call volumes, email support and live chat. Our social media monitoring staff can provide consistent support and messaging across your social media platforms.
We offer full-service webpage hosting solutions. With our secure and reliable solutions, you can feel confident that your supporters will receive safe and uninterrupted service.
Our front-end web development experts create visually stunning and user-friendly pages for you so you can focus on your mission. Our team leverages industry best practices to design webpages tailored to your unique identity and needs.
Easily fulfill orders for a wide variety of supporter premiums such as products, magazines and publications or other specialty goods.
We create, print and mail personalized donor solicitations, tax receipts, thank you letters, or other stewardship communications on your behalf. Customized acknowledgements are prepared with accuracy, accountability and cost in mind. Our print management team leverages our buying power to reduce printing costs and improve stock ordering efficiencies. In addition, we ensure that postal, lettershop, and operations requirements are met to improve processing performance.
Reach your donors for less without compromising on speed or quality. Our efficient mailing process ensures the lowest postal rates and timely turnaround for gift acknowledgements, letters, postcards and other communications.
Easily build and deploy personalized print and email solicitation campaigns to interact with your supporters and constituents. The addition of QR codes to donor-facing communications simplifies the gifting process. Your supporters will enjoy the swift "scan and donate" process, while you have a reliable way to receive, track, and acknowledge gifts.
Our Front End Web Development team can build custom donation portals that match the branding of your mission. Custom portals provide a seamless experience for donors and can be conveniently embedded on your website.
Allow your donors to choose the channel and method to donate most convenient to them. Capture donations through multiple channels including IVR, SMS, Custom Online Portals, Call Centers, and Online Banking. Receive donations made by check, credit and debit cards, and ACH.
Clients We Serve
