Life at Trax

We invite you to bring your unique experiences and see the endless opportunities to grow, contribute, and explore. Here, we embrace you for who you are and who you aspire to be.

See job opportunities
Mexico Office Employees
China Office
Trax Customer Connect
Trax Israel Employees

Our values

Our core values guide our work, innovation, and growth, inspiring a brighter future for everyone we serve.

Own it

Accountability is a cornerstone of our collective success. Every individual at Trax takes full ownership of their responsibilities, proudly celebrating their successes and learning from their mistakes. We are transparent and we strive to follow through on our commitments to one another and to our customers. Together, we do what it takes to get the job done. Our growth mindset fuels our future.

Deliver it

We are customer-centric, seeing our clients and consumers as partners and ourselves as an extension of their teams and families. We take the time to truly understand and care about their needs and aspirations, ensuring that our support is always aligned with their goals. We are compelled to ask the right questions and uncover fresh insights, enabling us to consistently deliver meaningful value and strengthen our partnerships.

Solve it

Innovation is driven by collaboration and ingenuity, solving problems and uncovering solutions for challenges. Our approach is rooted in curiosity, continuous learning, rigorous testing, and dynamic dialogue. We view failure as an integral part of growth, embracing it while striving to fail quickly, so that we can learn, adapt, and push boundaries further.

Honor it

We lead by example and do the right thing, even when it is difficult. We are committed to being transparent, trustworthy, and ethical in all our actions with employees, customers, partners, and investors. We demonstrate respect, honesty, and candor in all that we do.

Crush it

In the fast-paced retail industry, we see obstacles as opportunities to do better rather than challenges to avoid. We embrace experimentation, push boundaries, and always strive for excellence. We reach beyond expectations, adapt quickly, and consistently achieve success. Our standards and expectations are high, and we are always seeking to improve what we do and how we do it. 

Welcome it

We practice acceptance and empathy at every level, both within and beyond Trax. By actively seeking diverse perspectives and implementing inclusive practices, we unlock breakthrough ideas and foster stronger loyalty among our people and partners. We believe that greatness can come from anyone, anywhere. 

Trax's culture

Trax celebrates our culture by empowering and fostering an inclusive environment where everyone can thrive.

Skilly educational program for people with disabilities

Traxers in Budapest completed a successful 11-lesson training program for people with disabilities, in partnership with …

Learn more
International Women’s Day by Women@Trax ERG

It is a tradition to organize impactful events throughout March, celebrating the incredible women in our community… 

Learn more
Shaping the next Generation

Shaping the next generation is pivotal for Trax, ensuring long-term success and sustainability. We confidently invest in the Next… 

Learn more

Shared values

At Trax, our shared values fuel the work we do every day. They reflect our commitment to making a lasting impact on the world around us. Each of us plays a part in this mission, bringing our unique skills and dedication to what truly matters. Explore the stories of our people, and you’ll find diverse paths that all highlight what’s possible when personal beliefs and professional values come together.

Image of Beth
Blog
Case Study
Beth’s perspective on excellence and integrity
Beth, Trax Director, Strategic Account Delivery United States   Crush it “Excellence is about raising the bar. And when we raise the bar, we elevate every one of us....
At Trax, integrity fuels trust and excellence, shaping our vibrant culture and inspiring our dynamic team. Beth emphasizes integrity as the foundation of trust, driving excellence in relationships, business, and personal growth.
Learn more
Jose
Blog
Case Study
Jose discusses the importance of accountability and integrity
Jose, Head of Operations, Americas, Mexico   Own it  “When we hold ourselves accountable, we build trust with our clients and colleagues, driving real innovation and making a ...
Accountability builds trust and drives innovation, fostering a culture at Trax where team members can meet their commitments.
Learn more
Rod
Blog
Case Study
Rod talks about owning it and including everyone
Rod, Director of Marketing and Creative Operations Trax, United States   What do the Trax Values mean to you personally?   Own it “Accountability is a collective commitment th...
Trax's commitment to transparency and teamwork fuels our success and ongoing improvement.
Learn more
See all
Facebook Linkedin Youtube
Solutions
Learn
About Trax
© Trax Technology Solutions PTE Ltd. 2024
Skilly educational program for people with disabilities

Traxers in Budapest completed a successful training program for people with disabilities, in partnership with Skilly organisation.  

From March to June 2024, this engaging 11-week course aimed to empower participants with a blend of soft and hard skills. Attendees refined their communication, motivation, and feedback abilities, all crucial for workplace success. The program also covered project management, preparing them to handle tasks with confidence and accuracy.

Participants became proficient in essential computer programs like Microsoft Excel and PowerPoint, and they gained a strong grasp of HR basics, laying a comprehensive foundation for career growth.

A dedicated team of 12 outstanding Traxers spearheaded the initiative, committed to making a positive societal impact.

International Women’s Day by Women@Trax ERG

Every March, we honor the remarkable women in our community through impactful events. Women@Trax extends this celebration throughout the year with mentorships and employee activities.

In the 2024 Women’s Month event series, more than 400 Traxers worldwide participated, marking a tremendous success. Our internal and client-led panel discussions featured 22 dynamic speakers and attracted 90-100 attendees per session. These global virtual conversations addressed everyday topics with expertise and insight, covering themes such as:

– Being effective allies.
– Career progression for women at various stages.
– The crucial topic of work-life balance.
– The Women@Trax mentorship program.
– Navigating life as a working mom.

We remain steadfast in our commitment to integrity, embracing individuals from all backgrounds.

Students at Trax office
Shaping the next generation

Shaping the next generation is crucial for Trax’s sustained success. We invest confidently in young talent by hosting school open days that introduce high school students to our industry and innovations. This strategy not only creates a strong talent pipeline but also empowers Traxers to excel. Our team members deliver dynamic lectures to inspire the younger generation, driving the company’s future forward. Additionally, we support our colleagues by organizing engaging events for their children, like Fun Days and Coding Camps.

In a remarkable partnership with Northwestern University’s Medill School, Trax offers hands-on learning through an 8-week project. Students worked diligently to improve user engagement at Shopkick, impressing us with their dedication and fresh perspectives. Our Executive team, along with members from Sales, Analytics, Product & Engineering, Operations, and Marketing, eagerly absorbed the students’ innovative ideas. This initiative perfectly aligned with our 3-year plan for Shopkick, serving as a catalyst for building consensus across our cross-functional teams and driving us to new heights.