Jurassic Park (1993)

Our first example is a single scene from Jurassic Park, set entirely in the control room of Isla Nublar. Apologies in advance for repeating some material already covered by the book and website, but it is necessary to focus on the aspects that are of interest to this study.

Drs. Sattler and Grant enter the control room along with Lex and Tim. Jurassic Park (1993)

The eponymous Jurassic Park is heavily automated, with the entire park designed to be controlled from the computer systems in this room. Villainous computer system designer Nedry took advantage of this to shut down systems across the entire park, releasing all the dinosaurs, to cover his industrial espionage. Most of the park staff had already been evacuated due to a storm warning, and the small team of core technical staff who remained have, by this point in the film, all been killed by dinosaurs. (Including Nedry—who, had he been given time for extrospection, would probably have rethought those aspects of his plan concerning the release of carnivorous dinosaurs.)

Four of the survivors have gathered in the control room after managing to restore the power, but must still restart the various computer systems. They have discovered that the computer control extends down to door locks, which are consequently not working and have suddenly become the number one priority due to the velociraptors trying to break in.

Our interface user is Lex, a teenage visitor, being given an advance tour of the park before its official opening. The others are Dr Grant, paleontologist; Dr Sattler, paleobotanist; and Lex’s younger brother Tim, dinosaur enthusiast. As a self -described computer hacker Lex is easily the best person qualified to work with the computers as everyone else in the room only has expertise in subjects more than sixty-six million years old.

Lex sitting before the computer and looking at the /usr directory in the 3D file browser. Jurassic Park (1993)

The computers were all rebooted when the power came back on but the programs that control Jurassic Park did not automatically restart. Dr. Sattler spent a moment in front of the computer with Lex, but all she seemed to do is deactivate the screen saver. It’s up to Lex to find and start whatever program runs the security systems for the control room.

Backworlding aside: Unix-savvy viewers might be wondering why these control programs, since they are critical to the park functionality, don’t automatically start when the computer is rebooted. I hazard that perhaps normally they would, but Nedry turned this off to ensure that no-one could undo his sabotage before he got back.
The file system of the computer is rendered as a tree, with directory names (/usr in the image above) shown as text labels, the contents of each directory shown as LEGO-like blocks, and lines linking directories to subdirectories.

The park directory, and two levels of subdirectories in the distance. Jurassic Park (1993)

Most of the information is drawn on a flat two-dimensional plane. The third dimension is used to present information about the number of, and perhaps sizes, of the files in each directory. Note in the image above that the different directories below the foremost park block have different sized heights and areas.

Rendering this plane in perspective, rather than as a conventional 2D window, means that areas closest to the viewpoint can be seen in detail, but there is still some information given about the directories further away. In the image above, the subdirectory of park on the right is clearly smaller than the others, even though we can’t make out the actual name, and also has a number of larger subdirectories.

Up close we can see that each file can have its own icon on top, presumably representing the type of file.

Individual blue files within one directory, and subdirectories beyond. Jurassic Park (1993)

The viewpoint stays at a constant height above the ground plane. Moving around is done with the mouse, using it as a game-style directional controller when the mouse button is held down rather than as an absolute pointing device. It is almost “walking” rather than “flying” but there is a slight banking effect when Lex changes direction.

Closeup of Lex’s hand on the mouse, pressing the left mouse button. Jurassic Park (1993)

Here Lex has browsed through the hierarchy and discovered a promising file. She selects it, but we don’t see how, and a spotlight or sunbeam indicates the selection.

The “Visitors Center” icon highlighted by a beam from above. Jurassic Park (1993)

This is the last of the 3D interactions. The 3D file browser is just a file browser, not an entire operating system or virtual environment, so opening a file or program will open a new interface.

Tagged: 3D, 3D rendering, blue, cathode ray tube, color, comparison, constant movement, control room, cyan, desk, direct manipulation, disambiguation, finger press, flight control, flying, green, icon, interaction design, light, lighting, map, missing information, motion cue, navigating, pink, point to select, projection rays, selection, sense making, stress, up is more

When Lex runs this program (again, we don’t see how) it is in fact the security system controller for the visitor centre, including the control room. This has a conventional 2D GUI interface and she immediately switches everything on.

The 2D GUI. Security window in green on left, boot progress screen in blue on right. Jurassic Park (1993)

Success! Well, it would be if the control room did not also have very large windows which are apparently not velociraptor-proof. But the subsequent events, and interfaces, are not our concern.

Analysis

This isn’t a report card, since those are given to complete films or properties, not individual interfaces. But we can ask the same questions.

How believable is the interface?

In this case, very believable. The 3D file browser seen in the film is a real program that was shipped with the computers used in the film. It was created by the manufacturer Silicon Graphics as a demonstration of 3D capabilities, not as an effect just for this film.

How well does the interface inform the narrative of the story?

It supports the narrative, but isn’t essential — there’s plenty of drama and tension due to the velociraptors at the door, and the scene would probably still work if the camera only showed Lex, not the interface. The major contribution of using the 3D file browser is to keep the technology of Jurassic Park seemingly a little more advanced than normal for the time. Apart from dinosaurs, both the book and the film try not to introduce obviously science fictional elements. A 2D file browser (they did exist for Unix computers at the time, including the SGI computers shown in the film) would have been recognisable but boring. The 3D file browser looks advanced while still being understandable.

How well does the interface equip the characters to achieve their goals?

The most interesting question, to which the answer is that it works very well. One problem, visible in the film, is that because the labels are rendered on the 2D ground plane, users have to navigate close to a file or a folder to read its name. Rotating the names to vertical and to always face the user (“billboarding”) would have made them recognisable from further away.

Both at the time of the film and today some computer people will argue that Lex can’t be a real computer hacker because she doesn’t use the command line interface. Graphical user interfaces are considered demeaning. I disagree.
Lex is in a situation familiar to many system administrators, having to restore computer functionality after an unexpected power loss. (Although the velociraptors at the door are a little more hostile than your typical user demanding to know when the system will be back up.) Earlier in the film we saw Ray Arnold, one of the technical staff, trying to restore the system and he was using the command line interface.

Ray Arnold sitting before SGI computer, typing into blue command line window. Jurassic Park (1993)

So why does Lex use the 3D file browser? Because, unlike Ray Arnold, she doesn’t know which programs to run. Rebooting the computers is not enough. The various programs that control Jurassic Park are all custom pieces of software developed by Nedry, and nothing we’ve seen indicates that he would have been considerate enough to write a user guide or reference manual or even descriptive file names. Everyone who might have known which programs do what is either dead or off the island.

Lex needs an interface that lets her quickly search through hundreds or even thousands of files without being able to specify precise search criteria. For a problem involving recognition, “you’ll know it when you see it”, a graphical user interface is superior to a command line.

Film making challenge: diegetic computers

Writing for SciFiInterfaces can be quite educational. Chris asked me to write about the “diegetic” aspects of rendering 3D graphics in film, and I agreed to do so without actually knowing what that meant. Fortunately for me it isn’t complicated. Diegetic images or sounds belong to what we see in the scene itself, for instance characters and their dialog or hearing the music a violinist who is on-screen is playing; while non-diegetic are those that are clearly artefacts of watching a film, such as subtitles, voice overs, or the creepy violin music that is playing as a character explores a haunted house—we don’t imagine there is some violinist in there with them.

So, SciFiinterfaces.com focuses on the diegetic computer interfaces used by characters within the film or TV show itself. We’ve just been discussing the 3D file browser in Jurassic Park. Which, since it was a real interactive program, just meant pointing a camera at the actor and the computer screen, right?

It’s not that easy. Our human eyes and brain do an enormous amount of interpolation and interpretation of what we actually see. There’s the persistence of vision effect that allows us to watch a film in a cinema and see it as fluid motion, even though for a significant percentage of the time we’re actually looking at a blank wall while the projector shutter is closed. Cameras, whether film or digital, take discrete snapshots and are not so easily fooled, leading to various odd effects. One example that’s been known since the early days of filmmaking is that at certain speeds spoked wheels can appear to be rotating far more slowly than expected, or even to be rotating backwards.

Jurassic Park was made in the days when television sets and computer monitors used Cathode Ray Tube (CRT) technology. A CRT cannot display an entire frame at once, instead starting at the top left and drawing pixels line by line (“scan lines”) to the bottom. Just as the top line of pixels fades out, the new frame begins. At 50 or 60 frames a second we see only continuous moving images thanks to our persistence of vision; but a camera, usually running at 24 frames a second, will capture a dark line moving slowly down the screen and the images themselves will flicker. This was a common sight in TV news reports and sometimes in films of the time, when computer monitors were in the background. Here’s a shot from the 1995 film The Net where the new frames have been half-drawn:

View from above of computer expo. The two stacked monitors center right are not genlocked, showing crawl lines. The Net (1995)

One technique that avoids this is to film the computer interface in isolation and composite the graphics into the footage afterwards. This is very easy in the 21st century with all digital processing but Jurassic Park was made in the days of optical compositing, which is more expensive and limits the number of images that can be combined before losing picture quality.

So to shoot CRT monitors with their graphics live, the camera shutter opening must be synchronised to the start of each frame. In TV studios and film sets this is done with genlocking, connecting all the monitors and cameras via cables to a single electronic timing signal. This was apparently the technique used in Jurassic Park, with impressive results. In one control room scene the camera pans across at least eight different monitors, and none of them are flickering.

Carl’s Junior

In addition to its registers, OmniBro also makes fast-food vending machines. The one we see in the film is free-standing kiosk with five main panels, one for each of the angry star’s severed arms. A nice touch that flies by in the edit is that the roof of the kiosk is a giant star, but one of the arms has broken and fallen onto a car. Its owners have clearly just abandoned it, and things have been like this long enough for the car to rust.

Idiocracy_omnibro09.png

A description

Each panel in the kiosk has:

  • A small screen and two speakers just above eye level
  • Two protruding, horizontal slots of unknown purpose
  • A metallic nozzle
  • A red laser barcode scanner
  • A 3×4 panel of icons (similar in style to what’s seen in the St. God’s interfaces) in the lower left. Sadly we don’t see these buttons in use.

But for the sake of completeness, the icons are, in western reading order:

  • No money, do not enter symbol, question
  • Taco, plus, fries
  • Burger, pizza, sundae
  • Asterisk, up-down, eye

The bottom has an illuminated dispenser port.

Idiocracy_omnibro20

In use

Joe approaches the kiosk and, hungry, watches to figure out how people get food. He hears a transaction in progress, with the kiosk telling the customer, “Enjoy your EXTRA BIG ASS FRIES.” She complains, saying, “You didn’t give me no fries. I got an empty box.”

She reaches inside the food port to see if it just got stuck, and tinto the take-out port and fishes inside to see if it just got stuck. The kiosk asks her, “Would you like another EXTRA BIG ASS FRIES?” She replies loudly into the speaker, “I said I didn’t get any.” The kiosk ignores her and continues, “Your account has been charged. Your balance is zero. Please come back when you afford to make a purchase.” The screen shows her balance as a big dollar sign with a crossout circle over it.

Frustrated, she bangs the panel, and a warning screen pops up, reading, “WARNING: Carl’s Junior frowns upon vandalism.”

Idiocracy_omnibro27
She hits it again, saying, “Come on! My kids’re starving!” (Way to take it super dark, there, Judge.) Another screen reads, “Please step back.”

Idiocracy_omnibro28

A mist sprays from the panel into her face as the voice says, “This should help you calm down. Please come back when you can afford to make a purchase! Your kids are starving. Carl’s Junior believes no child should go hungry. You are an unfit mother. Your children will be placed in the custody of Carl’s Junior.”

She stumbles away, and the kiosk wraps up the whole interaction with the tagline, “Carl’s Junior: Fuck you. I’m eating!” (This treatment of brands, it should be noted, is why the film never got broad release. See the New York Times article, or, if you can’t get past the paywall, the Mental Floss listicle, number seven.)

Joe approaches the kiosk and sticks a hand up the port. The kiosk recognizes the newcomer and says, “Welcome to Carl’s Junior. Would you like to try our EXTRA BIG ASS TACO, now with more MOLECULES?” Then the cops arrive to arrest the mom.


Critique

Now, I don’t think Judge is saying that automation is stupid. (There are few automated technologies in the film that work just fine.) I think he’s noting that poorly designed—and inhumanely designed—systems are stupid. It’s a reminder for all of us to consider the use cases where things go awry, and design for graceful degradation. (Noting the horrible pun so implied.) If we don’t, people can lose money. People can go hungry. The design matters.

Idiocracy_omnibro29
Spoiler alert: If you’re worried about the mom, the police arrive in the next beat and arrest him , so at least she’s not arrested.

I have questions

The interface inputs raise a lot of questions that are just unanswerable. Are there only four things on the menu? Why are they distributed amongst other categories of icons? Is “plus” the only customization? Does that mean another of the same thing I just ordered, or a larger size? What have I ordered already? How much is my current total? Do I have enough to pay for what I have ordered? There all sorts of purchase path best practice standards being violated or unaddressed by the scene. Of course. It’s not a demo. A lot of sci-fi scenes involve technology breaking down.

Graceful degradation

Just to make sure I’m covering the bases, here, let me note what I hope is obvious. No automation system/narrow AI is perfect. Designers and product owners must presume that there will be times when the system fails—and the system itself does not know about it. The kiosk thinks it has delivered EXTRA BIG ASS FRIES, but it’s wrong. It’s delivered an empty box. It still charged her, so it’s robbed her.

We should always be testing, finding, and repairing these failure points in the things we help make. But we should also design an easy recourse for when the automation fails and doesn’t know. This could be a human attendant (or even a button that connects to a remote human operator who could check the video feed) to see that the woman is telling the truth, mark that panel as broken and use overrides to get her EXTRA BIG ASS FRIES from one of the functioning panels or refund her money to, I guess, go get a tub of Flaturin instead? (The terrible nutrition of Idiocracy is yet another layer for some speculative scifinutrition blog to critique.)

Idiocracy_omnibro25

Again, privacy. Again, respectfulness.

The financial circumstances of a customer are not the business of any other customer. The announcement and unmistakable graphic could be an embarrassment. Adding the disingenuous 🙁 emoji when it was the damned machine’s fault only adds insult to injury. We have to make sure and not get cute when users are faced with genuine problems.

Benefit of the doubt

Anther layer of the stupid here is that OmniBro has the sensors to detect frustrated customers. (Maybe it’s a motion sensor in the panel or dispense port. Possibly emotion detectors in the voice input.) But what it does with that information is revolting. Instead of presuming that the machine has made some irritating mistake, it presumes a hostile customer, and not only gasses her into a stupor while it calls the cops, it is somehow granted the authority to take her children as indentured servants for the problems it helped cause. If you have a reasonable customer base, it’s better for the customer experience, for the brand, and the society in which it operates to give the customers the benefit of the doubt rather than the presumption of guilt.

Prevention > remedy

Another failure of the kiosk is that it discovers that she has no money only after it believes it has dispensed EXTRA BIG ASS FRIES. As we see elsewhere in the film, the OmniBro scanners work accurately at a huge distance even while the user is moving along at car speeds. It should be able to read customers in advance to know that they have no ability to pay for food. It should prevent problems rather than try (and, as it does here, fail) to remedy them. At the most self-serving level, this helps avoid the potential loss or theft of food.

At a collective level, a humane society would still find some way to not let her starve. Maybe it could automatically deduct from a basic income. Maybe it could provide information on where a free meal is available. Maybe it could just give her the food and assign a caseworker to help her out. But the citizens of Idiocracy abide a system where, instead, children can be taken away from their mothers and turned into indentured servants because of a kiosk error. It’s one thing for the corporations and politicians to be idiots. It’s another for all the citizens to be complicit in that, too.

Idiocracy_omnibro30

Fighting American Idiocracy

Since we’re on the topic of separating families: Since the fascist, racist “zero-tolerance” policy was enacted as a desperate attempt to do something in light of his failed and ridiculous border wall promise, around 3000 kids were horrifically and forcibly separated from their families. Most have been reunited, but as of August there were at least 500 children still detained, despite the efforts of many dedicated resisters. The 500 include, according to the WaPo article linked below, 22 kids under 5. I can’t imagine the permanent emotional trauma it would be for them to be ripped from their families. The Trump administration chose to pursue scapegoating to rile a desperate, racist base. The government had no reunification system. The Trump administration ignored Judge Sabraw’s court-ordered deadline to reunite these families. The GOP largely backed him on this. They are monsters. Vote them out. Early voting is open in many states. Do it now so you don’t miss your chance.

ACLU.png

The Excessive Machine

When Durand-Durand captures Barbarella, he places her in a device which he calls the “Excessive Machine. She sits in a reclining seat, covered up to the shoulders by the device. Her head rests on an elaborate red leather headboard. Durand-Durand stands at a keyboard, built into the “footboard” of the machine, facing her.

The keyboard resembles that of an organ, but with transparent vertical keys beneath which a few colored light pulse. Long silver tubes stretch from the sides of the device to the ceiling. Touching the keys (they do not appear to depress) produces the sound of a full orchestra and causes motorized strips of metal to undulate in a sine wave above the victim.

When Durand-Durand reads the strange sheet music and begins to play “Sonata for Executioner and Various Young Women,” the machine (via means hidden from view) removes Barbarella’s clothing piece by piece, ejecting them through a tube in the side of the machine near the floor. Then in an exchange Durand-Durand reveals its purpose…

  • Barbarella
  • It’s sort of nice, isn’t it?
  • Durand-Durand
  • Yes. It is nice. In the beginning. Wait until the tune changes. It may change your tune as well.
  • Barbarella
  • Goodness, what do you mean?
  • Durand-Durand
  • When we reach the crescendo, you will die of pleasure. Your end will be swift, but sweet, very sweet.

As Durand-Durand intensifies his playing, Barbarella writhes in agony/ecstasy. But despite his most furious playing, he does not kill Barbarella. Instead his machine fails dramatically, spewing fire and smoke out of the sides as its many tubes burn away. Barbarella is too much woman for the likes of his technology.

I’m going to disregard this as a device for torture and murder, since I wouldn’t want to improve such a thing, and that whole premise is kind of silly anyway. Instead I’ll regard it as a BDSM sexual device, in which Durand-Durand is a dominant, seeking to push the limits of an (informed, consensual) submissive using this machine. It’s possible that part of the scene is demonstration of prowess on a standardized, difficult-to-use instrument. If so, then a critique wouldn’t matter. But if not…Since the keys don’t move, the only variables he’s controlling are touch duration and vertical placement of his fingers. (The horizontal position on each key seems really unlikely.) I’d want to provide the player some haptic feedback to detect and correct slipping finger placement, letting him or her maintain attention on the sub who is, after all, the point.

A disaster-avoidance service

The key system in The Cabin in the Woods is a public service, and all technological components can be understood as part of this service. It is, of course, not a typical consumer service for several reasons. Like the CIA, FBI, and CDC, the people who most benefit from this service—humanity at large—are aware of it barely, if at all. These protective services only work by forestalling a negative event like a terrorist action or plague. Unlike these real-world threats, if Control fails in their duties, there is no crisis management as a next step. There’s only the world ending. Additionally, it is not typical in that it is an ancient service that has built itself up over ages around a mystical core.

So who are the users of the service? The victims are not. They are intentionally kept in the dark, and it is seen as a crisis when Marty learns the truth.

Given that interaction design requires awareness of the service in question, as well as inputs and outputs to steer variables towards a goal, it stands that the organization in the complex are the primary users. Even more particularly it is Sitterson and Hadley, the two “stage managers” in charge of the control room for the event, who are the real users. Understanding their goals we can begin an analysis. Fittingly, it’s complex:

  • Forestall the end of the world…
  • by causing the (non-Virgin) victims to suffer and die before Dana (who represents the Virgin archetype)…
  • at the hand of a Horrible Monster selected by the victims themselves…
  • marking each successful sacrifice with a blood ritual…
  • while keeping the victims unaware of the behind-the-scenes truth.

Sitterson and Hadley dance in the control room.

Part of a larger network with similar goals

This operation is not the only one operating at the same time. There are at least six other operations, working with their particular archetypes and rituals around the world: Berlin, Kyoto, Rangoon, Stockholm, Buenos Aires, and Madrid.

To monitor these other scenarios, there are two banks of CRT monitors high up on the back wall, each monitor dedicated to a different scenario. Notably, these are out of the stage manager’s line of attention when their focus is on their own.

The CRT monitors display other scenarios around the world.

The digital screens on the main console are much more malleable, however, and can be switched to display any of the analog video feeds if any special attention needs to be paid to it.

The amount of information that the stage managers need about any particular scenario is simple: What’s the current state of an ongoing scenario, and whether it has succeeded or failed for a concluded one. We don’t see any scenario succeed in this movie, so we can’t evaluate that output signal. Instead, they all fail. When they fail, a final image is displayed on the CRT with a blinking red legend “FAIL” superimposed across it, so it’s clear when you look at the screen (and catch it in the “on” part of the blink) what it’s status is.

Sitterson watches the Kyoto scenario fail.

Hadley sees that other scenarios have all failed.

One critique of this simple pass-fail signal is that it is an important signal that might be entirely missed, if the stage managers’ attentions were riveted forward, to problems in their own scenario. Another design option would be to alert Sitterson and Hadley to the moment of change with a signal in their peripheral attention, like a flash or a brief buzz. But signaling a change of state might not be enough. The new state, i.e. 4 of 7 failed, ought to be persistent in their field of vision as they continue their work, if the signal is considered an important motivator.

The design of alternate, persistent signals depend on rules we do not have access to. Are more successful scenarios somehow better? Or is it a simple OR-chain, with just one success meaning success overall? Presuming it’s the latter, strips of lighting around the big screens could become increasingly bright red, for instance, or a seven-sided figure mounted around the control room could have wedges turn red when those scenarios failed. Such environmental signals would allow the information to be glanceable, and remind the stage managers of the increasing importance of their own scenario. These signals could turn green at the first success as well, letting them know that the pressure is off and that what remains of their own scenario is to be run as a drill.

There is a Prisoner’s Dilemma argument to be made that stage managers should not have the information about the other scenarios at all, in order to keep each operation running at peak efficiency, but this would not have served the narrative as well.