peterme.com Thoughts and essays from the guy who coined the word "blog." User experience, when addressed appropriately, is an holistic endeavor. The emerging conversation of âcross-channel user experienceâ is redundant, because if youâre werenât thinking cross-channel (and cross-platform, cross-device, etc. etc.), you were doing âuser experienceâ wrong. As the holism of user experience becomes mor
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