CRMã¨ã¯ï½¥ï½¥ï½¥ï¼ ãCRMãã¨ã¯ãCustomer Relationship Managementã®ç¥ã§ãITæè¡ãå©ç¨ãã¦ä¼æ¥ã顧客æ
å ±ããã£ãã管çãããã¨ã«ãã顧客ã®ãã¼ãºãææ¡ãã顧客ã¨ããããé¢ä¿ãæ§ç¯ã»ç¶æãç¶ã顧客ããããã®ä¾¡å¤ã®æ大åãå³ãçµå¶ææ³ã®ãã¨ã§ãã ããã¦ããCRMã·ã¹ãã ãã¯ãããã£ã顧客管çã®å¹çåã«ãã顧客価å¤ã®æ大åãå¯è½ã«ããã·ã¹ãã ã§ãããä¼æ¥ã®æ¥æ
ã«ãã£ã¦å
¨ãç°ãªã顧客管çã®ãã¼ãºã«å¿ããããè±å¯ãªæ©è½ãæè»ãªã«ã¹ã¿ãã¤ãºãªã©ãé常ã«éè¦è¦ããã¦ãã¾ãã æ¥æ
ã«åããããã«ã¹ã¿ãã¤ãºåCRMã·ã¹ãã ã ã³ã³ãµã«ã¿ã³ããéãäºç®ãå«ããä¼æ¥ã®ãã¼ãºã«ã´ã£ããåã£ãä»æ§ã«ã«ã¹ã¿ãã¤ãºãæä¾ãããææ¡å顧客管çã·ã¹ãã ã å°å
¥å¾ãå°ä»»ã®æ
å½è
ãéç¨é¢ã»æè¡é¢åæ¹ããã«ãµãã¼ãããæ°ããªæ©è½ã追å ãããåã«ã¹ã¿ãã¤ãºãããã¨ãå¯è½ã ã¹ãã¼ãéè¦ã®ãªã³ã
{{#tags}}- {{label}}
{{/tags}}