Downloading application settings

Support

Support for business applications

Kaspersky Security Center Cloud Console

Remote diagnostics of client devices

December 9, 2024

ID 197067_1

You can download application settings from a client device only if one of the following conditions is met: the Do not disconnect from the Administration Server option is enabled in the settings of the device, a push server is in use, or a connection gateway is in use. Otherwise, downloading is not possible.

The maximum total number of devices with the Do not disconnect from the Administration Server option selected is 300.

To download application settings from a client device:

Open the remote diagnostics window of a client device.
In the remote diagnostics window, select the Kaspersky applications tab.
In the Application settings section, click the Download button to download information about the settings of the applications installed on the client device.

The ZIP archive with information is downloaded to the specified location.

');

Web and device controls. Data encryption. Centralized and convenient management from a single console.

');

Telephone and web ticket support. Fast response, monitoring and health check. Submit a request and activate the contract (MSA).

Did you find this article helpful?

What can we do better?

Thank you for your feedback! You're helping us improve.