IDEO Patterns | ideo.com
From 2009 to 2011, IDEO published 35 issues of PATTERNS—explorations into the common insights we saw bubbling up across projects, as well as out and about in the world. This was a tap into IDEO’s collective intelligence to do better work for our clients—even faster. Download all the issues below. In Issue 32, Serve the People, we explore how consumers in China are redefining customer service—and c
architectures by Dan Lockton
Type your search terms above and press return to see the search results. This article was originally posted in the Design Research Society’s DRSelects series, 4 December 2023 In this DRSelects, we speak with Dan Lockton, DRS Executive Board member, on his DRS Digital Library selections emphasising design tools for imagination and critical co-investigation. Hello, I’m Dan Lockton. I was elected to
Search Behavior Patterns - Boxes and Arrows
A search engine on an organization’s website or intranet is often built to support an overly narrow model of user behavior, which goes something like this: User types in a search Search engine gives back matching results User reads the results and picks the best one Simple. Better still, it asks very little of the user interface—only that it provide some way to submit a search, and some list in re
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Four Modes of Seeking Information and How to Design for Them - Boxes and Arrows: The design behind the design
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