If someone uses an LLM as a replacement for search, and the output they get is correct, this is just by chance. Furthermore, a system that is right 95% of the time is arguably more dangerous tthan one that is right 50% of the time. People will be more likely to trust the output, and likely less able to fact check the 5%.
Hypertext links are an information-density multiplier.
The way I’ve long thought about it is that traditional writing — like for print — feels two-dimensional. Writing for the web adds a third dimension. It’s not an equal dimension, though. It doesn’t turn writing from a flat plane into a full three-dimensional cube. It’s still primarily about the same two dimensions as old-fashioned writing. What hypertext links provide is an extra layer of depth. Just the fact that the links are there — even if you, the reader, don’t follow them — makes a sentence read slightly differently. It adds meaning in a way that is unique to the web as a medium for prose.
- People only understand things relative to things they already understand
- People only understand things in context
- People rely on patterns and consistency
- People seek to minimize cognitive load
- People have varying levels of expertise and familiarity
- People are goal-oriented
- People often don’t know what they’re looking for
- Information is more useful when it’s actionable
David is on board. Who else?
A fascinating look at the connections between hypertext and film editing. I’m a sucker for any article that cites both Ted Nelson and Walter Murch.
If there’s one takeaway from all this, it’s that the web is a flexible medium where any number of technologies can be combined in all sorts of interesting ways.
Years before becoming Prime Minister of the UK, Rishi Sunak wrote this report, Undersea Cables: Indispensable, insecure.
Here’s a really excellent, clearly-written case study that unfortunately includes this accurate observation:
In recent years the practice of information architecture has fallen out of fashion, which is a shame as you can’t design something successfully without it. If a user can’t find a feature, it’s game over - the feature may as well not exist as far as they’re concerned.
I also like this insight:
Burger menus are effective… at hiding things.
Everything old is new again:
In our current “information age,” or so the story goes, we suffer in new and unique ways.
But the idea that modern life, and particularly modern technology, harms as well as helps, is deeply embedded in Western culture: In fact, the Victorians diagnosed very similar problems in their own society.
A fascinating four-part series by Lisa Charlotte Muth on colour in data visualisations:
Caleb Scharf:
Wait a minute. There is no real difference between the dataome—our externalized world of books and computers and machines and robots and cloud servers—and us. That means the dataome is a genuine alternative living system here on the planet. It’s dependent on us, but we’re dependent on it too. And for me that was nerve-wracking. You get to the point of looking at it and going, Wow, the alien world is here, and it’s right under our nose, and we’re interacting with it constantly.
I like this Long Now view of our dataome:
We are constantly exchanging information that enables us to build a library for survival on this planet. It’s proven an incredibly successful approach to survival. If I can remember what happened 1,000 years ago, that may inform me for success today.
SETI—the Search for Extra Terrestrial Information processing:
What we get is a computational device surrounding the Asymptotic Giant Branch star that is roughly the size of our Solar System.
Shannon is not exactly a household name. He never won a Nobel Prize, and he wasn’t a celebrity like Albert Einstein or Richard Feynman, either before or after his death in 2001. But more than 70 years ago, in a single groundbreaking paper, he laid the foundation for the entire communication infrastructure underlying the modern information age.
I watched The Social Dilemma last night and to say it’s uneven would be like saying the Himalayas are a little bumpy.
I’m shocked at how appealing so many people find the idea that social networks are uniquely responsible for all of society’s ills.
This cartoon super villain view of the world strikes me as a kind of mirror image of the right-wing conspiracy theories which hold that a cabal of elites are manipulating every world event in secret. It is more than a little ironic that a film that warns incessantly about platforms using misinformation to stoke fear and outrage seems to exist only to stoke fear and outrage — while promoting a distorted view of how those platforms work along the way.
A short web book on the past, present and future of interfaces, written in a snappy, chatty style.
From oral communication and storytelling 500,000 years ago to virtual reality today, the purpose of information interfaces has always been to communicate more quickly, more deeply, to foster relationships, to explore, to measure, to learn, to build knowledge, to entertain, and to create.
We interface precisely because we are human. Because we are intelligent, because we are social, because we are inquisitive and creative.
We design our interfaces and they in turn redefine what it means to be human.
The characteristica universalis and the calculus racionator of Leibniz.
The beautiful 19th century data visualisations of Emma Willard unfold in this immersive piece by Susan Schulten.
Timelines of people, interfaces, technologies and more:
30 years of facts about the World Wide Web.
Ooh! A documentary on Claude Shannon—exciting!
I just finished reading A Mind At Play, the (very good) biography of Claude Shannon, so this film feels very timely.
Mixing contemporary interviews, archival film, animation and dialogue drawn from interviews conducted with Shannon himself, The Bit Player tells the story of an overlooked genius who revolutionized the world, but never lost his childlike curiosity.
What would Wiener think of the current human use of human beings? He would be amazed by the power of computers and the internet. He would be happy that the early neural nets in which he played a role have spawned powerful deep-learning systems that exhibit the perceptual ability he demanded of them—although he might not be impressed that one of the most prominent examples of such computerized Gestalt is the ability to recognize photos of kittens on the World Wide Web.