For more information on how to use the phone, please go to www.alcatelmobile.

com and download the

complete user manual. Moreover, on the website, you can also find answers to frequently asked questions,
upgrade the software via Mobile Upgrade, and so much more.
Note:
This is a user manual for Alcatel U3 4034L.
Help
Table of Contents
Refer to the following resources to get more FAQ, software, and service
information. Safety and use�����������������������������������������������������������������������6
Consulting FAQ Radio waves������������������������������������������������������������������������ 15
Go to
Licences�������������������������������������������������������������������������������� 20
https://www.alcatelmobile.com/content/faq/
Updating your phone’s software General information���������������������������������������������������������� 22
Update your device,go to Settings > System > System updates 1 Your mobile.................................................................26
To download the software update tool onto your PC, go to 1.1 Keys and connectors.......................................26
https://www.alcatelmobile.com/content/software-drivers/
1.2 Getting started.................................................29
Finding your serial number or IMEI
You can find your serial number or International Mobile Equipment
1.3 Home screen.....................................................30
Identity (IMEI) on the packaging materials. Or, on the phone, choose 2 Text input....................................................................40
Settings > System > About phone > Status > IMEI information.
2.1 Using the onscreen keyboard.......................40
Obtaining warranty service
First follow the advice in this guide. Then check hotlines and repair centres 2.2 Text editing........................................................42
information through 3 Call, Call log and Contacts...................................... 43
https://www.alcatelmobile.com/content/hotline-service-center/
3.1 Call......................................................................43
Viewing legal information
On the phone, go to Settings > System > About phone > Legal information.
3.2 Call log................................................................48
Using ONETOUCH Cloud 3.3 Contacts.............................................................49
Open User Centre, then touch More info. For an online User Centre 4 Messaging...................................................................57
tutorial (may not be available in all areas), go to
4.1 Write a new message.....................................57
http://my.alcatelonetouch.com/personalcloud/loginPage?reqUrl=/
dashboard/index. 4.2 Manage messages...........................................59
Using other alcatel apps 5 Calendar, Clock, and Calculator............................. 60
Go to
5.1 Calendar.............................................................60
https://www.alcatelmobile.com/content/app-services/
5.2 Clock...................................................................62
1 2
5.3 Calculator...........................................................65 10.3 Security & location..........................................90
6 Getting connected.................................................... 66 10.4 Battery................................................................90
6.1 Connecting to the internet............................66 10.5 Connected devices..........................................91
6.2 Connecting to a Bluetooth device...............69 10.6 Apps & notifications.......................................91
6.3 Connecting to a computer via USB.............71 10.7 Sound.................................................................91
6.4 Sharing your phone's mobile data 10.8 Users & accounts.............................................91
connection.........................................................71 10.9 Google................................................................92
6.5 Connecting to virtual private networks.....72 10.10 Accessibility....................................................92
7 Multimedia applications.......................................... 75 10.11 System.............................................................92
7.1 Camera...............................................................75 11 Making the most of your phone............................ 95
7.2 Photos................................................................79 11.1 FOTA Upgrade..................................................95
8 Others..........................................................................82 12 Accessories����������������������������������������������������������������� 96
8.1 Radio...................................................................82 13 Warranty���������������������������������������������������������������������� 97
8.2 Support Centre.................................................85 14 Troubleshooting�������������������������������������������������������100
8.3 Other applications...........................................85 15 Specifications�����������������������������������������������������������109
9 Google applications.................................................. 86
9.1 Chrome...............................................................86
9.2 Gmail...................................................................86
9.3 Maps Go............................................................87
9.4 YouTube..............................................................87
9.5 Play Store...........................................................87
10 Settings........................................................................88
10.1 Network & connection...................................88
10.2 Display................................................................90
3 4
Safety and use�������������������������������
We recommend that you read this chapter carefully
before using your phone. The manufacturer disclaims
any liability for damage, which may result as a
consequence of improper use or use contrary to the
instructions contained herein.
• TRAFFIC SAFETY:
This product meets applicable national Given that studies show that using a phone while
SAR limits of 2.0 W/kg. The specific driving a vehicle constitutes a real risk, even when the
maximum SAR values can be found on hands-free kit is used (car kit, headset...), drivers are
Radio waves section. requested to refrain from using their phone when the
vehicle is not parked.
www.sar-tick.com When carrying the product or using it
while worn on your body, either use an When driving, do not use your phone and headset to
approved accessory such as a holster or listen to music or to the radio. Using a headset can be
otherwise maintain a distance of 5 mm dangerous and forbidden in some areas.
from the body to ensure compliance When switched on, your phone emits electromagnetic
with RF exposure requirements. Note waves that can interfere with the vehicle’s electronic
that the product may be transmitting systems such as ABS anti-lock brakes or airbags. To
even if you are not making a phone call. ensure that there is no problem:
- Do not place your phone on top of the dashboard or
PROTECT YOUR HEARING within an airbag deployment area;
To prevent possible hearing damage, do not
- Check with your car dealer or the car manufacturer to
listen at high volume levels for long periods. make sure that the dashboard is adequately shielded
Exercise caution when holding your phone near from phone RF energy.
your ear while the loudspeaker is in use.
5 6
• CONDITIONS OF USE: If your phone has a removable cover, note that your
You are advised to switch off the phone from time to phone may contain substances that could create an
time to optimise its performance. allergic reaction.
Switch the phone off before boarding an aircraft. If your phone is a unibody device, the back cover and
battery are not removable. If you disassemble your
Switch the phone off when you are in health care
phone the warranty will not apply. Disassembling the
facilities, except in designated areas. As with many
phone may damage the battery, and may cause leakage
other types of equipment now in regular use, phones
of substances that could create an allergic reaction.
can interfere with other electrical or electronic devices,
or equipment using radio frequency. Always handle your phone with care and keep it in a clean
and dust-free place.
Switch the phone off when you are near gas or
flammable liquids. Strictly obey all signs and instructions Do not allow your phone to be exposed to adverse
posted in a fuel depot, petrol station, or chemical plant, weather or environmental conditions (moisture,
or in any potentially explosive atmosphere. humidity, rain, infiltration of liquids, dust, sea air,
etc.). The manufacturer’s recommended operating
When the phone is switched on, it should be kept
temperature range is 0°C (32°F) to 40°C (104°F).
at least 15 cm from any medical device such as a
pacemaker, a hearing aid, or an insulin pump, etc.. In At over 40°C (104°F) the legibility of the phone’s
particular when using the phone, you should hold it display may be impaired, though this is temporary and
against the ear on the opposite side to the device, if not serious.
any. Do not open, dismantle, or attempt to repair your phone
To avoid hearing impairment, pick up the call before yourself.
holding your phone to your ear. Also move the phone away Do not drop, throw, or bend your phone.
from your ear while using the "hands-free" mode because Do not use the phone if the glass screen is damaged,
the amplified volume might cause hearing damage. cracked, or broken to avoid any injury.
Do not let children use the phone and/or play with the Do not paint it.
phone and accessories without supervision.

7 8
Use only batteries, battery chargers, and accessories - Take a minimum of a 15-minute break hourly;
which are recommended by TCL Communication Ltd. - Play in a room in which all lights are on;
and its affiliates and are compatible with your phone
- Play at the farthest distance possible from the screen;
model. TCL Communication Ltd. and its affiliates
disclaim any liability for damage caused by the use of - If your hands, wrists, or arms become tired or sore
other chargers or batteries. while playing, stop and rest for several hours before
playing again;
Remember to make backup copies or keep a written
record of all important information stored on your - If you continue to have sore hands, wrists, or arms
phone. during or after playing, stop the game and see a
doctor.
Some people may suffer epileptic seizures or blackouts
when exposed to flashing lights, or when playing video When you play games on your phone, you may
games. These seizures or blackouts may occur even if a experience occasional discomfort in your hands, arms,
person never had a previous seizure or blackout. If you shoulders, neck, or other parts of your body. Follow the
have experienced seizures or blackouts, or if you have a instructions to avoid problems such as tendinitis, carpal
family history of such occurrences, please consult your tunnel syndrome, or other musculoskeletal disorders.
doctor before playing video games on your phone or
enabling a flashing-lights feature on your phone.
Parents should monitor their children’s use of video
games or other features that incorporate flashing
lights on the phones. All persons should discontinue
use and consult a doctor if any of the following
symptoms occur: convulsion, eye or muscle twitching,
loss of awareness, involuntary movements, or
disorientation. To limit the likelihood of such symptoms,
please take the following safety precautions:
- Do not play or use a flashing-lights feature if you are
tired or need sleep;
9 10
• PRIVACY: - Do not burn or dispose of a used battery in household
Please note that you must respect the laws and rubbish or store it at temperatures above 60°C
regulations in force in your jurisdiction or other (140°F).
jurisdiction(s) where you will use your phone regarding Batteries must be disposed of in accordance with
taking photographs and recording sounds with your locally applicable environmental regulations. Only
phone. Pursuant to such laws and regulations, it may use the battery for the purpose for which it was
be strictly forbidden to take photographs and/or to designed. Never use damaged batteries or those not
record the voices of other people or any of their recommended by TCL Communication Ltd. and/or its
personal attributes, and reproduce or distribute them, affiliates.
as this may be considered to be an invasion of privacy. For a non-unibody device with a non-removable
It is the user's sole responsibility to ensure that prior battery:
authorisation has been obtained, if necessary, in order Observe the following precautions:
to record private or confidential conversations or take
a photograph of another person; the manufacturer, the - Do not attempt to eject, replace or open the battery;
seller or vendor of your phone (including the operator) - Do not puncture, disassemble, or cause a short circuit
disclaim any liability which may result from improper in the battery;
use of the phone. - Do not burn or dispose of your phone in household
• BATTERY: rubbish or store it at temperature above 60°C (140°F).
Following air regulation, the battery of your product is Phone and battery must be disposed of in accordance
not charged. Please charge it first. with locally applicable environmental regulations.
For a non-unibody device: For a unibody device:
Observe the following precautions: Observe the following precautions:
- Do not attempt to open the battery (due to the risk of - Do not attempt to open the back cover;
toxic fumes and burns); - Do not attempt to eject, replace, or open battery;
- Do not puncture, disassemble, or cause a short circuit - Do not puncture the back cover of your phone;
in a battery;

11 12
- Do not burn or dispose of your phone in household CAUTION: RISK OF EXPLOSION IF BATTERY IS
rubbish or store it at temperature above 60°C (140°F). REPLACED BY AN INCORRECT TYPE. DISPOSE
Phone and battery as a unibody device must be disposed OF USED BATTERIES ACCORDING TO THE
of in accordance with locally applicable environmental INSTRUCTIONS.
regulations. • CHARGERS:
This symbol on your phone, the battery, and the Mains powered chargers will operate within the
accessories means that these products must be temperature range of: 0°C (32°F) to 40°C (104°F).
taken to collection points at the end of their life: The chargers designed for your phone meet the standard
- Municipal waste disposal centres with specific bins for for safety of information technology equipment and
these items of equipment; office equipment use. They are also compliant with the
- Collection bins at points of sale. ecodesign directive 2009/125/EC. Due to different
They will then be recycled, preventing substances applicable electrical specifications, a charger you
being disposed of in the environment, so that their purchased in one jurisdiction may not work in another
components can be reused. jurisdiction. They should be used for this purpose only.
In European Union countries: This device is compatible with the charger, which
complies with the following standards relating to the
These collection points are accessible free of charge. Common Mobile Phone Charger:
All products with this sign must be brought to these - EN301 489-34 V2.1.1 Final Draft (2017-04)
collection points.
- EN 62684:2018
In non-European Union jurisdictions:
Items of equipment with this symbol are not to be
thrown into ordinary bins if your jurisdiction or your
region has suitable recycling and collection facilities;
instead they are to be taken to collection points for
them to be recycled.

13 14
Maximum SAR for this model and conditions under
Radio waves����������������������������������� which it was recorded
Head SAR GSM 900 + WLAN 2.4G 1.08 W/kg
Proof of compliance with international standards
(ICNIRP) or with European Directive 2014/53/EU Body-worn
UMTS 2100 + WLAN 2.4G 1.48 W/kg
(RED) is required of all phone models before they can SAR
be put on the market. The protection of the health and During use, the actual SAR values for this phone are
safety for the user and any other person is an essential usually well below the values stated above. This is
requirement of these standards or this directive. because, for purposes of system efficiency and to
THIS DEVICE MEETS INTERNATIONAL GUIDELINES minimise interference on the network, the operating
FOR EXPOSURE TO RADIO WAVES. power of your phone is automatically decreased when
Your phone is a radio transmitter and receiver. It full power is not needed for the call. The lower the
is designed not to exceed the limits for exposure power output of the phone, the lower its SAR value.
to radio waves (radio frequency electromagnetic Body-worn SAR testing has been carried out at a
fields) recommended by international guidelines. The separation distance of 5 mm. To meet RF exposure
guidelines were developed by an independent scientific guidelines during body-worn operation, the phone
organisation (ICNIRP) and include a substantial safety should be positioned at least this distance away from
margin designed to assure the safety of all persons, the body.
regardless of age and health. If you are not using an approved accessory ensure that
The radio wave exposure guidelines use a unit of whatever product is used is free of any metal and that
measurement known as the Specific Absorption Rate, it positions the phone the indicated distance away from
or SAR. The SAR limit for mobile devices is 2 W/kg. the body.
Tests for SAR are conducted using standard operating
positions with the device transmitting at its highest
certified power level in all tested frequency bands. The
highest SAR values under the ICNIRP guidelines for this
device model are:
15 16
Organisations such as the World Health Organisation Please note by using the device some of your personal
and the US Food and Drug Administration have stated data may be shared with the main device. It is under
that if people are concerned and want to reduce their your own responsibility to protect your own personal
exposure they could use a hands-free device to keep data, not to share with it with any unauthorised devices
the phone away from the head and body during phone or third party devices connected to yours. For products
calls, or reduce the amount of time spent on the phone. with Wi-Fi features, only connect to trusted Wi-Fi
For more information, you can go to www.alcatelmobile. networks. Also when using your product as a hotspot
com. (where available), ensure your network security. These
precautions will help prevent unauthorised access
Additional information about electromagnetic fields
to your phone. Your product can store personal
and public health are available on the following site:
information in various locations including a SIM card,
http://www.who.int/peh-emf.
memory card, and built-in memory. Be sure to remove
Your phone is equipped with a built-in antenna. For or clear all personal information before you recycle,
optimal operation, you should avoid touching it or return, or give away your product. Choose your apps
degrading it. and updates carefully, and install from trusted sources
As mobile devices offer a range of functions, they can only. Some apps can impact your product’s performance
be used in positions other than against your ear. In such and/or have access to private information including
circumstances the phone will be compliant with the account details, call data, location details, and network
guidelines when used with a headset or USB data cable. resources.
If you are using another accessory ensure that whatever Note that any data shared with TCL Communication Ltd.
product is used is free of any metal and that it positions is stored in accordance with applicable data protection
the phone at least 5 mm away from the body. legislation. For these purposes TCL Communication Ltd.
implements and maintains appropriate technical and
organisational measures to protect all personal data, for
example, against unauthorised or unlawful processing
and accidental loss or destruction of or damage to such
personal data whereby the measures shall provide a
level of security that is appropriate having regard to
17 18
- The technical possibilities available;
- The costs for implementing the measures; Licences�������������������������������������������
- The risks involved with the processing of the personal
microSD logo is a trademark.
data, and;
- The sensitivity of the personal data processed. he Bluetooth word mark and logos are
T
You can access, review, and edit your personal owned by the Bluetooth SIG, Inc. and any
information at any time by logging into your user use of such marks by TCL Communication
account, visiting your user profile or by contacting us Ltd. and its affiliates is under licence. Other
directly. Should you require us to edit or delete your trademarks and trade names are those of
personal data, we may ask you to provide us with their respective owners.
evidence of your identity before we can act on your Alcatel 4034L Bluetooth Declaration ID
request. D026888
The Wi-Fi Logo is a certification mark of the
Wi-Fi Alliance.
This equipment may be operated in all
European countries.
This device may be operated without
restrictions in any EU member state.
Google, the Google logo, Android, the
Android logo, Google Search TM, Google
Maps TM, Gmail TM, YouTube, Google Play
Store, Google Latitude TM, and Hangouts TM
are trademarks of Google Inc.

19 20
The Android robot is reproduced or modified from If and to the extent that the Product is exported,
work created and shared by Google and used according taken with, or used by end customer or end user
to terms described in the Creative Commons 3.0 outside the EU/EEA/Switzerland any responsibility,
Attribution License (the text will show when you warranty or indemnification of manufacturer and its
touch Google legal in Settings > About phone > Legal suppliers in regard to the Product expires (including any
information) (1). indemnification in regard to infringement IPR).
You have purchased a product which uses the open
source (http://opensource.org/) programmes mtd, General information���������������������
msdosfs, netfilter/iptables and initrd in object code and
other open source programs licensed under the GNU • Internet address: www.alcatelmobile.com
General Public Licence and Apache Licence. • Hotline: See the "SERVICES" leaflet that came with
We will provide you with a complete copy of the your phone or go to our website.
corresponding source codes upon request within a • Manufacturer: TCL Communication Ltd.
period of three years from the distribution of the
• Address: 5/F, Building 22E, 22 Science Park East
product by TCL Communication Ltd.
Avenue, Hong Kong Science Park, Shatin, NT, Hong
You may download the source codes from http:// Kong
sourceforge.net/projects/alcatel/files/. The provision
• Electronic labeling path: Touch Settings > Regulatory &
of the source code is free of charge from the internet.
safety or press *#07#, you can find more information
We hereby point out that the end user warranty for about labelling (1).
infringement IPR is solely limited to the EU/EEA/
On our website, you will find our FAQ (Frequently
Switzerland.
Asked Questions) section. You can also contact us by
email to ask any questions you may have.
This radio equipment operates with the following
frequency bands and maximum radio-frequency power:
GSM 850/900: 33 dBm
(1)
May not be available in all countries. (1)
It depends on countries.
21 22
GSM 1800/1900: 30 dBm Protection against theft (1)
UMTS 900/2100: 24 dBm Your phone is identified by an IMEI (phone serial
Bluetooth 2.4GHz band: 7.5 dBm number) shown on the packaging label and in the
phone’s memory. We recommend that you note the
802.11 b/g/n 2.4GHz band: 18 dBm
number the first time you use your phone by entering
• Regulatory information *#06# and keep it in a safe place. It may be requested by
Hereby, TCL Communication Ltd. declares that the the police or your operator if your phone is stolen. This
radio equipment type Alcatel 4034L is in compliance number allows your phone to be blocked preventing a
with Directive 2014/53/EU. third person from using it, even with a different SIM
The full text of the EU declaration of conformity is card.
available at the following internet address: http://www. Disclaimer
alcatelmobile.com/EU_doc. There may be certain differences between the user
• Additional information manual description and the phone’s operation,
The description of accessories and components, depending on the software release of your phone or
including software, which allow the radio equipment specific operator services.
to operate as intended, can be obtained in the full text TCL Communication Ltd. shall not be held legally
of the EU declaration of conformity at the following responsible for such differences, if any, nor for their
internet address: http://www.alcatelmobile.com/EU_ potential consequences, which responsibility shall be
doc. borne by the operator exclusively. This phone may
contain materials, including applications and software
in executable or source code form, which is submitted
by third parties for inclusion in this phone ("Third Party
Materials"). All Third Party Materials in this phone
are provided "as is", without warranty of any kind,
whether express or implied. The purchaser undertakes
(1)
Contact your network operator to check service
availability.
23 24
1
that TCL Communication Ltd. has complied with all
quality obligations incumbent upon it as a manufacturer Your mobile..............................
of mobile devices and phones in complying with
Intellectual Property rights. TCL Communication Ltd.
will at no stage be responsible for the inability or failure 1.1 Keys and connectors
of the Third Party Materials to operate on this phone or Headset connector
in interaction with any other device. To the maximum
extent permitted by law, TCL Communication Ltd.
disclaims all liability for any claims, demands, suits or
actions, and more specifically – but not limited to – tort
law actions, under any theory of liability, arising out of Front Camera
the use, by whatever means, or attempts to use, such Power key
Third Party Materials. Moreover, the present Third Party
Materials, which are provided free of charge by TCL
Communication Ltd., may be subject to paid updates Volume key
and upgrades in the future; TCL Communication Ltd.
waives any responsibility regarding such additional Touch screen
costs, which shall be borne exclusively by the purchaser.
TCL Communication Ltd. shall not be held responsible
for the lack of availability of any application, as its
availability depends on the country and the operator
of the purchaser. TCL Communication Ltd. reserves the
right at any time to add or remove Third Party Materials Overview key
from its phones without prior notice; in no event shall
Home key
TCL Communication Ltd. be held responsible by the Back key
purchaser for any consequences of such removal.

Micro-USB Connector

25 26
Camera Back key
Camera Flash/Flashlight
• Touch to go back to the previous screen,
or close a dialog box, options menu, the
notification panel, etc.
Power key
• Press: Lock the screen/Light up the screen.
• Press and hold: Show the popup menu to
select from Restart, Power off, and Aeroplane
mode.
• Press and hold the Power key for at least 10
seconds to force reboot.
• Press and hold the Power key and Volume up
key under power off mode to enter recovery
mode.
• Press and hold the Power key and Volume
Overview key down key to make a screenshot.
• Touch to switch between individual app Volume Keys
activities and documents. • During a call, adjusts the earpiece or headset
Home key volume.
• From any application or screen, touch to • In Music/Video/Streaming mode, adjusts the
return to the Home screen. media volume.
• Long press to turn on Google Now. • In general mode, adjusts the ringtone volume.
• Mutes the ringtone of an incoming call.

27 28
1.2 Getting started 1.2.2 Power on your phone
To turn your phone on, hold down the Power key until
1.2.1 Set up
the phone powers on. It will take a few seconds before
Inserting or removing the SIM/microSD card the screen lights up. Unlock your phone with a swipe,
A micro-SIM card is required to make phone calls and PIN, password or pattern before the Home screen can
use mobile networks. If you have a SIM card, insert it display if you've set a screen lock in Settings.
before setting up the phone. Do not attempt to insert If you do not know your PIN code or if you have
other SIM types like mini or nano cards, as you may forgotten it, contact your network operator. Do not
damage your phone. leave your PIN code with your phone. Store this
Power off your phone before inserting or removing the information in a safe place when not in use.
SIM/microSD card.
1.2.3 Power off your phone
Charging the battery To turn your phone off, hold down the Power key until
You are advised to fully charge the battery. Charging the Phone options appear, then select Power off.
status is indicated by a percentage displayed on screen
while the phone is powered off. The percentage 1.3 Home screen
increases as the phone is charged. Touching the Home key always takes you to your main
o reduce power consumption and energy waste,
T Home screen, and you can personalise all your Home
disconnect your charger when the battery is fully screens by adding your favourite apps, shortcuts and
charged; switch off Wi-Fi, GPS, Bluetooth or apps widgets to them. On the Home screen the bottom
running in the background when not needed. In set of icons is always visible, whichever of your Home
Settings you can also lower the brightness of the pages you are on. This also includes the Application tab,
screen, and shorten the length of time before the which will show all your available apps.
screen goes to sleep.

29 30
2 3
1 Reversible screen

4
The phone supports the reversible function. From
the Home screen, swipe up to open the App drawer,
then touch Settings > Display > Auto-rotate screen to
enable the function.

1.3.1 Using the touchscreen

Touch
5
To access an application, touch it with your finger.

1 Status bar Long press

• Status/Notification indicators
To enter the available options for an item, long press
• Touch and drag down to open the Notification the item. For example, select a contact in Contacts, long
panel. press this contact, an option list will appear.
4 Google Search bar
• Touch 2 to enter text search screen Drag
• Touch 3 to enter voice search screen Long press an item and drag it to another location.
5 Favorite tray applications
• Enter the application. Slide/Swipe
• Long press to move or remove applications.
Slide the screen to scroll up and down the applications,
images, and web pages. You can slide the screen
horizontally too.

31 32
Notification panel
Flick
When there are notifications, touch and drag down the
Similar to swiping, flicking is a lighter and quicker stroke.
Status bar to open the Notification panel to read more
detailed information.
Pinch/Spread
Place two fingers on the screen surface and draw them
apart or together to scale an element on the screen.
The phone also supports one finger zooming in Camera
and Photos. Double touch the screen to zoom in/out.

Rotate
Clear all notifications
Automatically change the screen orientation from (ongoing notifications
portrait to landscape by turning the phone sideways to will remain)
have a better screen view.
Quick Settings panel
1.3.2 Status bar
Touch and drag down the notification panel to open
From the Status bar, you can view both phone status the Quick Settings panel. You can enable or disable
and notification information. functions or change modes by touching the icons.
Drag down the status bar to view notifications and drag
again to enter the Quick settings panel.
Touch and drag up to close it. When there are
notifications, you can touch them to access notifications.

33 34
To unlock the phone screen
Press the Power key once to light up the screen, slide to
draw the unlock pattern you have created or enter your
PIN, password or fingerprint, etc.
If you have chosen Swipe as the screen lock, you can
press the Power key to light up the screen, then swipe
Open Settings, to view the full list up to unlock the screen.
of settings.

1.3.3 Locking and unlocking your screen

To protect your phone and privacy, you can lock the Double tap to enter
phone with a pattern, PIN, password or fingerprint, etc. the detailed screen

To create a screen unlock pattern

• From the Home screen, swipe up to open the App Swipe up to
drawer, then touch Settings > Security & location > unlock the screen
Screen lock.
• Set your own pattern. 1.3.4 Personalising your Home screen
To lock phone screen Add
Press the Power key once to lock the screen. You can long press a folder, an application or a widget
and drag the item to your preferred Home screen.

35 36
Reposition Touch the selected widget and slide it to move to your
preferred screen.
Long press an item and drag it to the desired position
and then release. You can move items both on the Consult recently used applications
Home screen and the Favourite tray. Hold the icon on
the left or right edge of the screen to drag the item to To consult recently used applications, touch the
another Home screen. Overview key button. Touch a thumbnail in the window
to open the application.
Remove
Long press an item and drag it up to the top of the
Remove icon, then release.

Create folders
To improve the organisation of shortcuts or applications
on the Home screen and the Favourite tray, you can add
them to a folder by stacking one item on top of another.
To rename a folder, open it and touch the folder’s title
bar to input the new name.

Wallpaper customisation
Touch one thumbnail and slide it right/left or touch X to
Long press an empty area on the Home screen, then close an application.
touch WALLPAPERS to customise wallpaper.
Touch at the bottom of the screen to close all the
1.3.5 Widgets and recently used applications running applications.

Consult widgets
Long press the empty area on the Home screen, then
touch WIDGETS to display all widgets.

37 38
2
1.3.6 Volume adjustment
Using the volume key Text input..................................
Press the Volume key to adjust the volume. To activate
the vibrate mode, press the Volume down key until the 2.1 Using the onscreen keyboard
phone vibrates.
Onscreen keyboard settings
Using the settings menu
Go to Settings > System > Languages & input > Virtual
From the Home screen, swipe up to open the App keyboard, touch the keyboard you want to set up and a
drawer, then touch Settings > Sound to set the volume series of settings will become available.
for media, ringtones, alarms, etc.
Adjust the onscreen keyboard orientation
Turn the phone sideways or upright to adjust the
onscreen keyboard orientation. You can adjust it by
changing the settings (Touch Settings > Display > Auto-
rotate screen).

39 40
2.1.1 Gboard 2.2 Text editing
You can edit the texts you entered.
• Long press or double tap within the texts you want
to edit.
1
• Drag the tabs to change the selected texts.
• The following options will show: CUT, COPY, SHARE
and SELECT ALL.
You can also insert new texts if preferred
3
2 • Touch where you want to type, or long press a blank
4 space, the cursor will blink and the tab will show.
Drag the tab to move the cursor.
5
• If you have cut or copied any text, touch the tab to
1 E
nter text or numbers. show PASTE which allows you to paste any text you
have previously copied.
2 L
ong press to select symbols.
3 witch between "abc/Abc" mode; Long press to
S
switch to "abc/ABC" mode.
4 S
witch to symbol and numeric keyboard.
5 L
ong press to show input options.

41 42
3 Call, Call log and Contacts....
3.1 Call....................................................... Long press to
access voicemail
3.1.1 Making a call
To make a call, touch in the Favourites tray.

4 Enter the desired number from the dial pad and touch
to place the call or select a contact from CONTACTS
or CALL LOG by sliding or touching tabs, then touch
to make the call.
2 The number you entered can be saved to Contacts by
5 touching the Create new contact icon .
3
If you make a mistake, you can delete the incorrect
1 ong press to view the contact’s detailed information.
L digits by touching .
You can also edit, delete, share the contact, or send
To hang up a call, touch .
a message to the contact.
2 S
how the dial pad International call

3 C
ontacts To dial an international call, long press to enter “+”,
then enter the international country prefix followed by
4 Call the previewed number. the full phone number and touch .
5 C
all log
43 44
Emergency call • Touch to reject the call by sending a preset
message.
If your phone has network coverage, dial the emergency
number and touch to make an emergency call. This 3.1.3 Calling your voicemail
works even without a SIM card and without typing the
PIN code. Your voicemail is provided by your network to avoid
missing calls. It works like an answering machine that
3.1.2 Answering or rejecting a call you can consult at any time.
To access your voicemail, long press .
If you receive a voicemail, appears on the Status bar.
Open the Notification panel and touch New voicemail.

3.1.4 During a call

To adjust the volume during a call, press the Volume
key.

When you receive a call, a call window will be presented

on top of the screen. Touch DECLINE to dismiss a call
or ANSWER to answer a call. Touch the call window to
open the Phone call screen.
On the Phone call screen:
• Swipe up to answer the call;
• Swipe down to reject the call;
E
nd the current call.

45 46
ouch once to activate the speaker during the
T Conference calls (1)
current call. Touch this icon again to deactivate the
You can set up a conference call as follows.
speaker.
• Place a call to the first participant of the conference
ouch once to mute the current call. Touch this icon
T call.
again to unmute the call.
• Touch to add another call.
D
isplay the dial pad. • Enter the phone number of the person you want to
T
ouch to add another call. add to conference and touch . You can also add
participants from Call log or Contacts.
o avoid accidental operation of the touchscreen
T • Touch to start the conference.
during a call, the screen will be locked automatically
when you put the phone close to your ear; and it • Touch to end the conference call and disconnect
will be unlocked when the phone is taken away all callers.
from your ear.
3.1.6 Call settings
3.1.5 Managing multiple calls Touch from the Call screen, then touch Settings to
With this phone you can handle multiple calls at the set phone and contacts.
same time.
3.2 Call log
Swap calls You can access your call log by touching from the
When you accept two calls, touch the contact name or Call screen to view missed calls, outgoing calls and
number to switch between two lines. The current call incoming calls.
will be put on hold and you are able to join the other Touch to view information or further operations, you
call. can launch a new call, send a message to the contact or
number, view detailed information of the call, or clear
the call.
(1)
Depending on your network operator.
47 48
3.3.1 Consult your Contacts
To see your contacts, touch from the App drawer.

4 1

3.3 Contacts............................................. 3
Contacts enables quick and easy access to the contact
you want to reach. 1 T
ouch to search contacts

You can view and create contacts on your phone and 2 Open the Quick contact panel
synchronise them with your Gmail contacts or other Long press to select contact(s) to delete
applications on the web or on your phone.
3 A
dd new contact
4 D
isplay the contacts list option menu
Deleted contacts will also be removed from other
applications on the phone or web the next time
you synchronise your phone.

49 50
3.3.2 Adding a contact Add to/Remove from Favourites (1)
Touch in the contact list to create a new contact. To add a contact to favourites, you can touch a contact
to view details then touch to add the contact to
You are required to enter the contact's name and other
favourites.
contact information. By scrolling up and down the
screen, you can move from one field to another. To remove a contact from favourites, touch the star
on the contact details screen.
1
3.3.3 Editing your contacts
To edit contact information, touch in the contact
2 details screen.
3
When finished, touch .

1 W
hen finished, touch this icon to save
2 S
elect a picture or take a photo for the contact
3 T
ouch to open available labels

(1)
Only phone contacts and account contacts can be added
to Favourites.
51 52
3.3.4 Use Quick contact for Android You can share a single contact or contacts with others
by sending the contact's vCard to them via Bluetooth,
Touch a contact to open Quick contact for Android. You
Gmail, etc.
can then touch or the number to make a call. To send
a message, touch . Long press the contact you want to share, touch
and Share from the contact details screen. Select the
number you want to share, touch , and then select
the application to perform this action.

3.3.6 Displaying contacts

You can configure which list of contacts, for each
account, you want to display in the Contacts list. Touch
and touch Contacts to display from contacts list
screen, then you can choose which contacts to display.
Touch and then Settings > Sort by to sort the list
by touching First name or Last name, as well as viewing
The icons available on the Quick contact panel depend contact names by touching First name first or Last
on the information you have for the contact and the name first.
applications and accounts on your phone.
3.3.7 Merging/Separating contacts
3.3.5 Importing, exporting and sharing contacts To avoid duplication, you can add any new contact
This phone enables you to import or export contacts information to existing contacts in a single action.
between your phone, SIM card and phone storage. Touch the contact which you want to add information
From the Contacts screen, touch to open the to, touch again and touch Link.
options menu. Touch Settings > Import/Export, then
select to import/export contacts from/to your accounts,
SIM card, Phone, internal storage, micro SD card, etc.

53 54
At this time, you are required to select the contact You can remove an account and all associated
whose information you want to merge with the first information from the phone. Touch the account you
contact. The information from the second contact is want to delete > Touch > Settings > Select Remove
added to the first one, and the second contact will no account > Confirm.
longer be displayed in the Contacts list.
Auto-sync
To separate contact information, touch the contact
whose information you want to separate, touch On the Accounts screen, touch Auto-sync data, when
to enter the edit contact screen, then touch again activated, all changes to information on the phone or
and touch View linked contacts, Touch UNLINCK to online will be automatically synchronised with each
confirm. other.

3.3.8 Synchronising contacts in multiple

accounts
Contacts, data or other information can be synchronised
from multiple accounts, depending on the applications
installed on your phone.
To add an account, touch from the contacts list and
touch Settings > Accounts, or from the Home screen,
swipe up, then Settings > Users & accounts > Add
account.
You are required to select the kind of account you are
adding, like Google, Corporate, etc.
As with other account setups, you need to enter
detailed information, like username, password, etc.

55 56
4
Sending a text message
Messaging............................ To add recipients, enter the name or phone number of
the recipient in the To bar. Touch the Type message bar
to enter the text of the message. When finished, touch
4.1 Write a new message to send the text message.
You can create, edit and receive SMS and MMS with pecific letters (accented) will also increase the
S
this phone. size of the SMS. This may cause multiple SMS to
To access Messaging, touch . be sent to your recipient.
On the message list screen, touch to write text/ Sending a multimedia message
multimedia messages.
MMS enables you to send video clips, images, photos,
1
animations, slides and sounds to other compatible
mobiles and email addresses.
An SMS will be converted to MMS automatically when
media files (image, video, audio, etc.) are attached or
2 subject or email addresses are added.
To send a multimedia message, enter the recipient's
phone number in the To bar. Touch the Type message
bar to enter the text of the message.

3
Touch to attach a picture, video, audio, etc.
When finished, touch to send the multimedia
1 M
ore options
message.
2 S
end the text message
3 Insert emojis

57 58
5
4.2 Manage messages
When receiving a message, will appear on the
alendar, Clock, and
C
Status bar as a notification. Drag down the Status bar Calculator..................................
to open the Notification panel. Touch the new message
to open and read it. You can also access the Messaging
application and touch the message to open it. 5.1 Calendar..............................................
Messages are displayed as a conversation. You can use Calendar to keep track of important
Touch a message to enter the message composing meetings, appointments, etc.
screen: To view the calendar and create events, swipe up from
the Home screen, then touch Calendar.

5.1.1 Multimode view

You can display the Calendar by Schedule, Day, 3-day,
Week, or Month, touch to select.

5.1.2 To create new events

You can add new events from any Calendar view.
• Touch .
• Fill in all required information for this new event. If it
• Touch to call the number; is a whole-day event, you can select All-day.
To adjust message settings, touch and select Settings • Invite guests to the event. Enter the email addresses
on the message list screen. of the guests you want to invite with commas to
separate. The guests will receive an invitation from
Calendar and Email.

59 60
• When finished, touch SAVE from the top of the 5.2 Clock...................................................
screen.
Your mobile phone has a built-in clock.
To quickly create an event from the Week view screens,
touch an empty spot to select a target area which will To view the current time, swipe up from the Home
then turn , then touch the icon to create the new screen, then touch Clock.
event.
5.2.1 World clock
5.1.3 To delete or edit an event To view the world clock, touch on the Time screen.
To delete or edit an event, touch the event to enter its Touch to add a time zone.
details screen. Touch to edit the event, or touch
and then Delete to delete. 5.2.2 Alarm
5.1.4 Event reminder From the Time screen, touch to enter the ALARM
screen.
If a reminder is set for an event, the upcoming event
icon will appear on the Status bar as a notification Turn on to enable the alarm.
when the reminder time arrives. Touch to add a new alarm:
Touch and drag down the Status bar to open the Touch a currently existing alarm to enter the alarm
Notification panel and touch an event name to view the editing screen.
Calendar notification list.
Touch to delete the selected alarm.
Touch the Back button to keep the reminders pending
in the Status bar and the Notification panel.

61 62
5.2.3 Countdown 5.2.4 STOPWATCH
From the Time screen, touch to enter the TIMER From the Time screen, touch to enter the
screen. STOPWATCH screen.
• Enter the time. The time should be typed in second, • Touch to start the Stopwatch.
minute and hour number sequence.
• Touch LAP to show a list of records according to the
• Touch to start the countdown. updated time.
• Touch to halt the total and lap times. These will
only restart after is touched.
• Touch RESET to delete the record.
• Touch SHARE to share.

5.2.5 Adjust Clock settings

Touch and then Settings to access Clock and Alarms
Pause/play settings.

63 64
5.3 Calculator..........................................
There are two panels available: Basic panel and
6 Getting connected..................
Advanced panel.
To connect to the internet with this phone, you can use
To switch between panels, select one of the following GPRS/EDGE/3G networks or Wi-Fi, whichever is most
two ways: convenient.
• Swipe the basic calculation screen to the left to open
the scientific calculation. 6.1 Connecting to the internet
• Turn the phone to the landscape orientation from 6.1.1 GPRS/EDGE/3G
the basic panel to open the scientific calculation.
This option is only available if Settings > Display > The first time you turn on your phone with your
Auto-rotate screen is on. SIM card inserted, it will automatically configure your
network service: GPRS, EDGE, 3G.
If the network is not connected, you can turn on mobile
data in Settings > Network & connection > Data usage.
To check the network connection you are using, touch
Settings > Network & connection > Mobile network >
Access Point Names or Network operators.

To create a new access point

A new GPRS/EDGE/3G network connection can be
added to your phone with the following steps:
Touch to delete digits one by one, or long press • Touch Settings > Network & connection > Mobile
to delete all at once. network > Access Point Names.
• Touch and enter the required APN information.

65 66
• When finished, touch and then Save. • Touch a Wi-Fi network to connect to it. If the
network you selected is secured, you are required
To enable data roaming to enter a password or other credentials (you may
• Touch Settings > Network & connection > Mobile contact the network operator for details). When
network > Data roaming. finished, touch CONNECT.
• When data roaming is disabled, you can still perform
To enable notification when a new network is detected
data exchange with a Wi-Fi connection (refer to
"6.1.2 Wi-Fi"). When Wi-Fi is on and the network notification is
activated, the Wi-Fi icon will appear on the Status
To set preferred network mode bar whenever the phone detects an available wireless
• Touch Settings > Network & connection > Mobile network within range. The following steps activate the
network > Preferred network type. notification function when Wi-Fi is on:
• Touch Settings > Network & connection > Wi-Fi >
6.1.2 Wi-Fi
Wi-Fi preferences.
You can connect to the internet when your phone is • Turn on Open network notification .
within range of a wireless network. Wi-Fi can be used
on your phone even without a SIM card inserted. To add a Wi-Fi network

To turn Wi-Fi on and connect to a wireless network When Wi-Fi is on, you may add new Wi-Fi networks
according to your preference.
• Touch Settings > Network & connection > Wi-Fi.
• Touch Settings > Network & connection > Wi-Fi.
• Turn on .
• Touch Add network.
• Once Wi-Fi is turned on, detected Wi-Fi networks
are listed. • Enter the name of the network and any required
network information.
• Touch SAVE.

67 68
To forget a Wi-Fi network To rename your device
The following steps prevent automatic connections to • Touch Settings > Connected devices > Bluetooth.
networks which you no longer wish to use. • Touch Device name.
• Turn on Wi-Fi, if it’s not already on. • Enter a name, and touch RENAME to confirm.
• On the Wi-Fi screen, touch the name of the saved
To pair/connect your phone with a Bluetooth device
network.
• Touch FORGET in the dialog that opens. To exchange data with another device, you need to turn
Bluetooth on and pair your phone with the Bluetooth
6.2 Connecting to a Bluetooth device (1) device with which you want to exchange data.
• Touch Settings > Connected devices > Bluetooth.
Bluetooth is a short-range wireless communication
technology that you can use to exchange data, or • Touch + Pair new device.
connect to other Bluetooth devices for various uses. • Touch a Bluetooth device you want to pair your
phone with in the list.
To turn on Bluetooth
• In the dialog that pops up, touch PAIR to confirm.
• Touch Settings > Connected devices > Bluetooth.
• If the pairing is successful, your phone will be
• Turn on Bluetooth . connected to the device.
Your device name and Paired device will appear on
To disconnect/unpair from a Bluetooth device
screen.
• Touch beside the device you want to unpair.
• Touch FORGET to confirm.

(1)
You are recommended to use alcatel Bluetooth headsets,
which have been tested and proved compatible with your
phone. You can go to www.alcatelmobile.com for more
information about the alcatel Bluetooth headset.
69 70
6.3 Connecting to a computer via USB To share your phone's data connection via USB and
Bluetooth, or as a mobile hotspot
With a USB cable, you can transfer media files and
other files between your phone and a computer. Go to Settings > Network & connection > Hotspot &
tethering to activate these functions.
To connect your phone to the computer
Use the USB cable that came with your phone to To rename or secure your mobile hotspot
connect the phone to a USB port on your computer. You When mobile hotspot is activated, you can rename
will receive a notification that the USB is connected. your phone's Wi-Fi network (SSID) and secure its Wi-Fi
Open the Notification panel and touch USB charging network.
this device, then, in the next dialogue, choose the way • Touch Settings > Network & connection > Hotspot
in which you want to transfer files. By default, Charge & tethering > Mobile hotspot.
this device is selected. • Touch Set up mobile hotspot to rename the network
efore transferring media to a computer, ensure
B SSID or set your network security.
the phone and computer have the most up-to- • Touch SAVE.
date version of media player installed.
6.5 Connecting to virtual private
6.4 S
haring your phone's mobile data networks
connection Virtual private networks (VPNs) allow you to connect
You can share your phone's mobile data connection to the resources inside a secured local network from
with a single computer via a USB cable (USB tethering) outside that network. VPNs are commonly deployed
or with up to four devices at once via Bluetooth by corporations, schools, and other institutions so
(Bluetooth tethering) or Wi-Fi (mobile hotspot). that their users can access local network resources
when not inside that network, or when connected to a
The functions below may incur additional network wireless network.
charges from your network operator. Extra fees
may also be charged in roaming areas.

71 72
To add a VPN To edit/delete a VPN
• Touch Settings > Network & connection > VPN and To edit a VPN:
then touch .
• Touch Settings > Network & connection > VPN.
• On the screen that opens, follow your network
• The VPNs you have added are listed. Touch the
administrator's instructions to configure each
icon next to the VPN you want to edit.
component of the VPN settings.
• After editing, touch SAVE.
• Touch SAVE.
To delete a VPN:
The VPN is added to the list on the VPN settings screen.
• Touch the icon next to the selected VPN, then
Before adding a VPN, you should set a screen lock touch FORGET to delete it.
for your phone.

To connect/disconnect to/from VPN

To connect to a VPN:
• Touch Settings > Network & connection > VPN.
• The VPNs you have added are listed. Touch the VPN
you want to connect with.
• In the dialog that opens, enter any requested
credentials and touch CONNECT.
To disconnect from a VPN:
• Touch the VPN you want to disconnect from. In the
dialog that opens, touch DISCONNECT.

73 74
7
1 F
lash mode
Multimedia applications........ Touch to turn on/off the camera flash.
2 S
witch between front/back camera
7.1 Camera...............................................
3 HDR mode
Your mobile phone is fitted with a camera for taking
photos and videos. Touch to turn on or off HDR mode
Before using the camera, make sure that you remove 4 inch/spread two fingers together/apart to zoom
P
the protective lens cover to avoid it affecting your out/in
picture quality.
5 V
iew the photos or videos you have taken
To take a photo or video, swipe up from the Home
screen and then touch Camera. 6 T
ake a photo
3 To take a photo
1
The screen acts as the viewfinder. First, position the
object or landscape in the viewfinder, touch the screen
4 to focus if necessary and touch to capture. The
photo will be automatically saved. You can also long
press to take burst shots.

5 2
6

75 76
To take a video • Pano
Touch to turn on panorama function. Touch the
Touch the right part of this icon to change the
shutter button to start taking panoramic photo
camera mode to video, then touch the left part of this
and move the phone steadily along the direction
icon to start video recording. You can also touch
indicated by the onscreen line. Once the slots are
the left part of this icon to take a picture during
filled, the photo will be automatically saved. If the
video recording.
slots are not fully filled, touch the shutter button
Touch to pause video recording and touch to again to save the photo.
continue. Touch to stop recording. The video will be
Settings
automatically saved.
• Video stabilisation (EIS)
Further operations when viewing a picture/video you Turn on to enable the Electronic Image
have taken Stabilization (EIS) feature. It helps reduce blurring
• Slide left or right to view the photos or videos you associated with the motion of a camera during
have taken. exposure.
• Touch , then Gmail/Bluetooth/MMS/etc. to share • Grid
the photo or video. Turn on to enable grid view. It divides the screen
into equal parts and helps you take better photos
7.1.1 Modes and settings
by making it simple to align elements, such as the
Touch to switch between modes. horizon or buildings, to the lines in the grid.
• Auto • Save location information
Auto is the default mode for Camera. Turn on to tag photos and videos with your
location. This option is available when the GPS
location service is enabled.

77 78
7.2 Photos................................................. Find the picture you want to work on, and touch the
picture in the full-screen picture view. Touch to
Photos acts as a media player for you to view photos share the picture, or to edit the picture. Touch to
and play videos. In addition, a set of further operations delete this picture and select Use as... to set the picture
to pictures and videos are available for your choice. as Contact photo or Wallpaper.
To view the photos you have taken, swipe up from the Touch in the full-screen picture view to edit a picture
Home screen, then touch Photos. through Editor (Default) or other editors.

Long press for

further operation

Working with pictures et effects such as Auto,West,Palma,Metro, etc.

S
You can work with pictures by rotating or cropping C
rop, Straighten, Rotate.
them, sharing them with friends, setting them as a
contact photo or wallpaper, etc. A
djust the picture colour.

79 80
8
Batch operation
The Photos provides a multi-select function, so that Others....................................
you can work with pictures/videos in batches.
On Moments screen , touch and touch Select items 8.1 Radio...................................................
to activate batch operation mode (you can also long
press one album/picture), then touch videos/pictures Your phone is equipped with a radio (1) with RDS (2)
you want to work with. Touch to delete selected files. functionality. You can use the application as a traditional
Touch to share selected files. radio with saved channels or with visual information
related to the radio program displayed if you turn to
stations that offer Visual Radio service.
To listen to a radio programme, swipe up from the
Home screen, then touch Radio.
6 1

7 4

8 5

(1)
The quality of the radio depends on the coverage of the
radio station in that particular area.
(2)
Depending on your network operator and market.
81 82
1 T
ouch to open and view the saved channels list. Available options:
2 T
ouch to add the current station to favorites. • Save channels
Touch to add the current station to favorites. It will
3 D
rag to change current frequency.
disappear if the current channel has been saved.
4 ouch to increase 0.1MHz. Long press to search and
T • Scan channels
go to the nearest higher frequency channel.
Touch to search for channels.
5 T
ouch to go to next saved channel. • Delete
6 T
ouch to enable/disable the loudspeaker. Delete the channel.
7 ouch to decrease 0.1MHz. Long press to search
T • Enter frequency
and go to the nearest lower frequency channel. Enter the frequency manually to turn to the channel.
8 T
ouch to go to previous saved channel. • Station info
Mark the checkbox to display station information.
9 T
ouch to play/stop.
• Exit
To listen to the radio you must insert headphones.
Turn off the radio.
Headphones act as radio antenna.

83 84
8.2 Support Centre.................................
Support Centre helps you to learn more about Hot
9 Google applications............
FAQs, operation instructions, troubleshooting, etc. You
Google apps are preinstalled on your phone to improve
can also feedback your comments to us through it.
work efficiency and help you enjoy life.
8.3 Other applications (1) This manual briefly introduces the apps. For detailed
features and user guides, refer to related websites or
The previous applications in this section are preinstalled
the introduction provided in the apps.
on your phone. To read a brief introduction of the
preinstalled 3rd party applications, refer to the leaflet You are recommended to register with a Google account
provided with the phone. To download and install to enjoy all the functions.
more 3rd party applications, use the Google Play Store
application. 9.1 Chrome
A web browser with which you can surf the internet.
Your bookmarks, browsing history, and settings
across all devices with the browser installed can be
synchronised with your Google account.

9.2 Gmail
As Google's web-based email service, Gmail is
configured when you first set up your phone. With this
application, you can send and receive emails, manage
emails by labels, archive emails, etc. Emails can be
automatically synchronised with your Gmail account.

(1)
Application availability depends on country and operator.
85 86
10 Settings.............................
9.3 Maps Go
Google Maps offers satellite imagery, street maps, 360°
panoramic views of streets, real-time traffic conditions,
and route planning for traveling by foot, car, or public To go to Settings, swipe up from the Home screen, then
transportation. By using this application, you can get touch Settings.
your own location, search for a place, and get suggested
route planning for your trips. 10.1 Network & connection
9.4 YouTube 10.1.1 Wi-Fi
YouTube is an online video-sharing application where Using Wi-Fi you can access the internet without using
users can upload, view, and share videos. Available your SIM card whenever you are in range of a wireless
content includes video clips, TV clips, music videos, network. The only thing you have to do is to enter the
and other content such as video blogging, short original Wi-Fi screen and configure an access point to connect
videos, and educational videos. It supports a streaming your phone to the wireless network.
function that allows you to start watching videos almost For detailed instructions on using Wi-Fi, refer to "6.1.2
as soon as they begin downloading from the internet. Wi-Fi".

9.5 Play Store 10.1.2 Mobile network

Serves as the official app store for the Android operating You can set Data roaming, Preferred network type,
system, allowing users to browse and download Access Point Names, and Network operators in this
applications and games. Applications are either free of menu.
charge or at a cost.
In Play Store, search for the app you need, download it
and then follow the installation guide to install the app.
You can also uninstall, update an app, and manage your
downloads.
87 88
10.1.3 Hotspot & tethering Mobile data
This function allows you to share your phone's mobile If you do not need to transmit data on mobile networks,
data connection via USB or as a portable Wi-Fi access turn off Mobile data to avoid incurring significant
point (refer to "6.4 Sharing your phone's mobile data charges for data use on local operator mobile networks,
connection"). particularly if you do not have a mobile data agreement.
Data usage is measured by your phone, and your
10.1.4 VPN
operator may count differently.
For more information on VPN, refer to "6.5 Connecting
to virtual private networks". 10.2 Display
10.1.5 Aeroplane mode In this menu, you can adjust your screen brightness,
wallpaper, sleep time, font size, etc.
Turn on Airplane mode to simultaneously disable
all wireless connections including Wi-Fi, Bluetooth and To rotate screen contents when device is rotated, touch
more. Auto-rotate screen.

10.1.6 Data usage 10.3 Security & location

Data saver Touch to set DEVICE SECURITY such as Screen lock,
lock screen preferences, Smart lock, Encrypt phone,
By enabling Data saver, you can reduce data usage by SIM card lock, and PRIVACY, Device admin apps,
preventing some apps from sending or receiving data in CREDENTIAL STORAGE, etc.
the background.
10.4 Battery
Touch any category in the battery management screen
to view its power consumption.

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10.5 Connected devices Touch Add account to add an account for the selected
app.
Tap to set Bluetooth and Wireless printing.
10.9 Google
10.6 Apps & notifications
Touch to configure your Google account and services
Touch to view details about the applications installed settings.
on your phone, to manage their data usage or force
them to stop. 10.10 Accessibility
In the Notifications menu, you can configure whether Use the Accessibility settings to configure any
to block the notifications from this app, hide sensitive accessibility plug-ins you have installed on your phone.
content, etc.
In the App Permissions menu of an application, you can 10.11 System
grant permissions for the app, such as allowing the app
to access your Camera, Contacts, Location, etc. 10.11.1 Language & input
Touch to configure language settings, the on-screen
10.7 Sound keyboard, voice input settings, pointer speed, etc.
Touch to adjust call and notification ringtones, music,
10.11.2 Date & time
and other audio settings.
Use Date & time settings to customise your preferences
10.8 Users & accounts for how date and time are displayed.
Touch to add, remove, and manage your email and
other supported accounts. You can also use these
settings to control how and whether all applications
send, receive, and synchronise data on their own
schedules, and whether all applications can synchronise
user data automatically.

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10.11.3 Back up 10.11.5 Reset options
Turn on to back up your phone’s settings and Touch to reset DRM, Wi-Fi, mobile & Bluetooth, Reset
other application data to Google servers. If you replace app preferences , or Erase all data.
your phone, the settings and data you’ve backed up
will be restored onto the new phone when you sign 10.11.6 Regulatory & safety
in with your Google account. If you mark this option, Touch to view product information.
a wide variety of settings and data are backed up,
including your Wi-Fi passwords, bookmarks, a list of the 10.11.7 About phone
applications you’ve installed, the words you’ve added This contains information such as Status, Legal
to the dictionary used by the onscreen keyboard, and information, Model number, Kernel version, Build
most of the settings that you configure in the Settings number, User Manual, etc.
application. If you unmark this option, you stop backing
up your settings, and any existing backups are deleted
from Google servers.

10.11.4 Developer options

To enable this function, go to Settings > System >
About phone, then touch Build number 7 times. Now
Developer options is available. The developer options
screen contains settings that are useful for developing
Android applications.

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11 Making the most of your 12 Accessories��������������������������
phone.....................................
Standard accessories
1. Charger
11.1 FOTA Upgrade
2. USB Cable
Use the FOTA (Firmware Over The Air) Upgrade tool
to update your phone's software. To access Updates, 3. WH15 +
swipe up on the Home screen and select Settings > 4. Quick Start Guide
System > About phone > Updates.
5. Product safety information leaflet
If you want to update the system, touch CHECK FOR
UPDATES NOW and when that’s finished, your phone 6. LCD sticker
will have the latest version of the software. Turn on 7. SIM tooling pin
data connection or Wi-Fi before searching for updates.
Settings for auto-check frequency are also available • Accessories depend on countries.
once you restart the phone. If you have chosen auto- • Only use the alcatel batteries, chargers, and
check, when the system discovers the new version, a accessories included along with your device.
dialog will pop up where you can choose to download
the update or ignore. A notification will also appear in
the Status bar.
During FOTA downloading or updating, to avoid errors
in locating the correct update packages, do not change
your default storage location.

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13
If the defect is confirmed, your phone or part thereof
Warranty������������������������������ will be either replaced or repaired, as appropriate.
Repaired phone and accessories are entitled to a one
Your phone is warranted against any defect or (1) month warranty for the same defect. Repair or
malfunctioning which may occur in conditions of normal replacement may be carried out using reconditioned
use during the warranty period of twelve (12) months (1) components offering equivalent functionality.
from the date of purchase as shown on your original This warranty covers the cost of parts and labor but
invoice. excludes any other costs.
Batteries (2) and accessories sold with your phone are This warranty shall not apply to defects to your phone
also warranted against any defect which may occur and/or accessory due to (without any limitation):
during the first six (6) months (1) from the date of - Non-compliance with the instructions for use or
purchase as shown on your original invoice. installation, or with technical and safety standards
In case of any defect of your phone which prevents you applicable in the geographical area where your phone
from normal use thereof, you must immediately inform is used;
your vendor and present your phone with your proof of - Connection to any equipment not supplied or not
purchase. recommended by TCL Communication Ltd.;
- Modification or repair performed by individuals not
authorised by TCL Communication Ltd. or its affiliates
or your vendor;
(1)
The warranty period may vary depending on your country. - Modification, adjustment or alteration of software or
(2)
The life of a rechargeable phone battery in terms of hardware performed by individuals not authorised by
conversation time, standby time and total service life, TCL Communication Ltd.;
will depend on the conditions of use and network
- Inclement weather, lightning, fire, humidity, infiltration
configuration. Batteries being considered expendable
supplies, the specifications state that you should obtain of liquids or foods, chemical products, download of
optimal performance for your phone during the first six files, crash, high voltage, corrosion, oxidation…
months after purchase and for approximately 200 more
recharges.
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14 Troubleshooting������������������
Your phone will not be repaired in case labels or serial
numbers (IMEI) have been removed or altered.
There are no express warranties, whether written, oral
or implied, other than this printed limited warranty or Before contacting the service center, here are some
the mandatory warranty provided by your country or instructions to help you troubleshoot your device:
jurisdiction. • For optimal operation, fully charge the battery.
In no event shall TCL Communication Ltd. or any • To improve the phone’s performance, remove
of its affiliates be liable for indirect, incidental or unnecessary files or apps on your phone.
consequential damages of any nature whatsoever,
• Update your phone's software from Settings >
including but not limited to commercial or financial
System > System updates to update software.
loss or damage, loss of data or loss of image to the full
extent those damages can be disclaimed by law. • Reset your phone via Erase all data (factory reset).
Touch Settings > System > Reset options > Erase
Some countries/states do not allow the exclusion
all data (factory reset). Another method is power
or limitation of indirect, incidental or consequential
off your phone firstly, then hold down Power key
damages, or limitation of the duration of implied
+ Volume up key to enter Select Boot Mode,
warranties, so the preceding limitations or exclusions
select Recovery Mode through Volume up key and
may not apply to you.
press Volume down key to confirm, after entering
Recovery Mode, select Wipe data/factory research
through Volume key, and then press Power key to
confirm.
and carry out the following checks:
My phone can't be switched on or is frozen
• When the phone can't be switched on, charge for
at least 20 minutes to ensure the minimum battery
power needed. Then switch it on again.

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• When the phone falls into a loop during power on • If it still doesn't work, reset the phone or update
animation and the user interface can't be accessed, software.
press and hold the Power key to reset. This eliminates My phone can't charge properly
any abnormal OS booting issues caused by third
• Make sure that you are using the Alcatel charger that
party applications.
comes with the phone.
• If neither method is effective, reset the phone by
• If your phone has a removable battery, make sure
power off your phone firstly, then hold down Power
that your battery is inserted properly and clean the
key + Volume up key to enter Select Boot Mode,
battery contact if it’s dirty. It must be inserted before
select Recovery Mode through Volume up key and
plugging in the charger.
press Volume down key to confirm, after entering
Recovery Mode, select Wipe data/factory research • Make sure that your battery is not completely
through Volume key, and then press Power key to discharged; if the battery power has been empty for
confirm. a long time, it may take around 20 minutes to display
the battery charging indicator on the screen.
My phone has not responded for several minutes
• Make sure that charging is carried out under normal
• If your phone doesn’t respond, turn off your phone
conditions (0°C (32°F) to 40°C (104°F )).
by pressing and holding the Power key until it turns
off and then restart it again. • When abroad, check that the voltage input is
compatible.
• If your phone has a removable battery, remove the
battery and reinsert it, then restart the phone. My phone can't connect to a network or "No service"
is displayed
• If it still doesn't work, reset the phone.
• Try connecting to the network by moving to another
My phone turns off by itself
physical location.
• Check that your screen is locked when you are not
• Verify the network coverage with your operator.
using your phone, and make sure that the Power
key is not accidentally pressed while the screen is • Check with your operator that your SIM card is valid.
unlocked. • Try connecting at a later time if the network is
• Check the battery charge level. overloaded.

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My phone can't connect to the internet • Make sure that your phone is not in aeroplane mode.
• Make sure that the internet access service of your SIM My phone can't receive incoming calls
card is available. • Make sure that your phone is switched on and
• Check your phone's internet connection settings. connected to a network (check for overloaded or
• Make sure that you are in a place with network unavailable network).
coverage. • Check your subscription status with your operator
• Try connecting at a later time or another location. (credit, SIM card valid, etc.).
Invalid SIM card • Make sure that you have not forwarded incoming
calls.
• Make sure that the SIM card has been correctly
inserted. • Make sure that you have not barred certain calls.
• Make sure that the chip on your SIM card is not • Make sure that your phone is not in aeroplane mode.
damaged. The caller’s name/number doesn't appear when a call
• Make sure that the service of your SIM card is is received
available. • Check that you have subscribed to this service with
My phone can't make outgoing calls your operator.
• Make sure that you have dialled a valid number and • Your caller may have concealed his name or number.
have touched Call icon. I can't find my contacts
• For international calls, check the country and area • Make sure that your SIM card is not broken.
codes. • Make sure that your SIM card is inserted properly.
• Make sure that your phone is connected to a • Import all contacts stored in SIM card to phone.
network, and the network is not overloaded or
The sound quality of the calls is poor
unavailable.
• Adjust the volume during a call by pressing the
• Check your subscription status with your operator
Volume key.
(credit, SIM card valid, etc.).
• Make sure that you have not barred outgoing calls.
103 104
• Check the network strength. Move to a location with I can't send and receive MMS
stronger signal strength. • Check your phone storage as it might be full.
• Make sure that the receiver, connector and speaker on your • Contact your network operator to check service
phone are clean. availability and MMS parameters.
I can't use the features described in the manual • Verify the server centre number or your MMS profile
• Check with your operator to make sure that your with your operator.
subscription includes this service. • The server centre may be swamped. Try again later.
• Make sure that this feature doesn't require an Alcatel SIM card PIN locked
accessory.
• Contact your network operator to obtain the PUK
When I select a number from my contacts, the number (Personal Unblocking Key) code.
can't be dialled
I can't connect my phone to my computer
• Make sure that you have correctly recorded the number
• Check to make sure the USB port is not broken. If it’s
in your file.
not working, try another USB port on your computer.
• Make sure that you have selected the country code
• Make sure USB drivers are properly installed.
when calling an international number.
• If you are using a Windows computer, make sure it
I can't add a contact
supports MTP mode. If you are using a Mac, make
• Make sure that your SIM card contacts are not full; sure to install Android File Transfer from www.
delete some files or save the files to the phone. android.com/filetransfer/.
My callers can't leave messages on my voicemail I can't download new files
• Contact your network operator to check service • Make sure that there is sufficient phone storage
availability. space for your download.
I can't access my voicemail • Select the microSD card as the location to store
• Make sure that your operator’s voicemail number is downloaded files.
correctly entered in "Voicemail number". • Check your subscription status with your operator.
• Try later if the network is busy.
105 106
The phone can't be detected by others via Bluetooth After a factory data reset is performed, I can't use my
• Make sure that Bluetooth is turned on and keep the phone without entering Google account credentials
interface on bluetooth. • After a reset is performed, you must enter the
• Make sure that the two phones are within Bluetooth’s original Google account credentials that were used
detection range. on this phone.
The battery drains too fast • If you don’t remember your Google account
credentials, complete Google account recovery
• Make sure that you follow the complete charge time
procedures.
(minimum 150 minutes).
• If you still cannot access your phone, apply to the
• After a partial charge, the battery level indicator
authorised repair centre, but remember that it will
may not be exact. Wait for at least 20 minutes after
not be regarded as warranty case.
removing the charger to obtain an exact indication.
I forget some passwords/codes/keys on phone
• Adjust the brightness of screen as appropriate.
• Perform a factory data reset.
• Extend the email auto-check interval for as long as
possible. • If you still cannot access your phone, apply to the
authorised repair centre, but remember that it will
• Update news and weather information on manual
not be regarded as a warranty case.
demand, or increase their auto-check interval.
• Exit background-running applications if they are not
being used for extended periods of time.
• Turn off Bluetooth, Wi-Fi, or GPS when not in use.
The phone becomes warm following prolonged
calls, game playing, internet surfing or running other
complex applications
• This heating is a normal consequence of the CPU
handling excessive data. Ending the above actions
will make your phone return to normal temperature.

107 108
15
GPS :
Specifications���������������������� GPS
Connectivity :
Processor :
• Bluetooth BT4.0
MT6580M
• Wi-Fi 802.11b/g/n (1.3GHz)
Platform :
• 3.5 mm audio jack
Android O GO
• micro-USB
Memory :
Camera :
4GB ROM+512RAM
• Up to 3 megapixel back camera by SW
Dimensions (LxWxT) :
• Up to 1.3 megapixel front camera by SW
121.3 x 64.4 x 9.7
Audio supported formats :
Weight :
WAV, MP3, AMR, MIDI, Vorbis, AAC, AAC+, FLAC
110g
Battery (1) :
Display :
Capacity: 1500 mAh
4.0-inch touchscreen with 800×480 WVGA Capacity
resolution Expansion Slot :
Network : microSD™ memory card
(Availability of microSD card depends on market)
GSM: 850/900/1800/1900
UMTS: 900/2100
(1)
The original battery has undergone rigorous safety
(Band frequency and data speed are operator inspections to meet qualification standards, the use of
dependent.) non-original batteries may be dangerous.
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Special Features :
• GPS
• G-sensor
Note: Specifications are subject to change without
prior notice.

English - CJA2ED0ALAAA
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