Air 59 - Guide
Air 59 - Guide
Air 59 - Guide
User Guide
June 2022
This document includes Nokia proprietary and confidential information, which may
not be distributed or disclosed to any third parties without the prior written consent of
Nokia.
Nokia reserves the right to make changes to this document without notice. At all
times, the controlling version is the one available on Nokia’s site.
© 2022 Nokia.
Table of contents
Safety guidelines....................................................................................................7
Introduction ..........................................................................................................9
Getting to know your FastMile 5G Gateway 3.2 ...........................................................10
About the modes...........................................................................................................13
LTE only .................................................................................................................13
LTE-5G EN-DC ......................................................................................................13
5G SA ...................................................................................................................13
Physical interfaces ........................................................................................................14
Wi-Fi EasyMesh network with the FastMile 5G Gateway 3.2 .......................................15
Troubleshooting ...................................................................................................79
Understanding the LED colors ......................................................................................79
Status LED .............................................................................................................80
5G LED...................................................................................................................81
Signal strength LED ...............................................................................................81
Using the signal test button...........................................................................................82
Repositioning for a better signal ...................................................................................83
Using the power button .................................................................................................84
Using the reset button...................................................................................................85
Glossary ........................................................................................................87
Technical specifications......................................................................................89
Model 5G13-12W-A ......................................................................................................89
Model 5G15-12W-A ......................................................................................................90
Model 5G16-12W-A ......................................................................................................91
4G / LTE radio frequency specifications .......................................................................92
5G NR radio frequency specifications...........................................................................95
Antenna gains ...............................................................................................................98
Wi-Fi .................................................................................................................100
LTE CA 5G NR EN-DC mode .....................................................................................100
5G SA .................................................................................................................101
Warranty and safety....................................................................................................101
Manufacturer information..................................................................................103
Safety guidelines
Follow these guidelines when using the FastMile 5G Gateway 3.2:
Warning: The FastMile 5G Gateway 3.2 must be used with power cables supplied with the
equipment.
Introduction
Thank you for purchasing the FastMile 5G Gateway 3.2.
This document explains how to operate the FastMile 5G Gateway 3.2 at home using
visual cues from the LED signals to achieve the best performance from the 4G/LTE
or 5G network.
The FastMile 5G Gateway 3.2 typically has 4G/LTE and/or 5G mobile network
connectivity in the upstream (WAN) direction and the Nokia Wi-Fi connectivity in the
downstream (LAN) direction.
The FastMile 5G Gateway 3.2 supports 5G NR and 4G LTE WAN connectivity. The
device integrates chipsets compliant with 3GPP Rel-15 standards. Theoretical peak
rates are DL 4.7 Gbps and UL 2.3 Gbps. Actual throughputs will vary based on
aggregated bandwidths, network configuration, network load, and radio conditions.
Note: Projected peak throughput for NR TDD 2CA: 100 MHz + 100 MHz 256 QAM with 95%
DL duty cycle.
Your device can operate either in 5G NR or in 4G LTE. Where both 4G and 5G are
available, the FastMile 5G Gateway 3.2 supports dual connectivity EN-DC.
5G NR provides best download and upload speeds, thus improved user experience
for data services such as Internet browsing and video streaming. In case 5G NR
coverage is not available in your area, the device can also operate with 4G LTE only
as your WAN connection.
- one TEL port (RJ11) for voice service: supports VoLTE, VoNR, VoIP. The
TEL port may be blocked and unavailable for certain providers
- supports Bluetooth
- supports GPS
- supports 3-axis accelerometer
- supports eSIM
- hardware is modular to add two external antenna connectors (type TS-09)
for 5G NR bands:
For model 5G15-12W-A: 3TG-01798-AB/AC/AG/AH variants - n38/n40/
n41/n78
For model 5G15-12W-A: 3TG-01798-AA - n40/n41/n78
For model 5G15-12W-A: 3TG-01798-AK - n78
For model 5G16-12W-A: n38/n41/n48/n77/n78
- external antenna connectors are not included with the FastMile 5G
Gateway 3.2.
- supports Ethernet WAN (GE uplink connection)
- supports WAN priority setting between Ethernet WAN and Wireless WAN
- guest Wi-Fi network support on 5G CPE standalone mode (non-mesh)
enabled via Wi-Fi Mobile App and ACS
• acts as an access point of an Wi-Fi EasyMesh network of Wi-Fi Beacon 2 units
(up to 2 Beacons supported)
• Nokia Wi-Fi connectivity:
- 4x4 IEEE 802.11ax 2.4 GHz (40 MHz) WLAN interface, with MU-MIMO
- 4x4 IEEE 802.11ax 5 GHz (80 MHz) WLAN interface, with MU-MIMO
- Wi-Fi 4 support
- Wi-Fi 5 support (IEEE 802.11ac)
- Wi-Fi 6 support (IEEE 802.11ax) - dual band 4+4 connectivity
- Backward compatible with 802.11a/b/g/n/ac
• Wi-Fi security:
- WPA/WPA2: AES encryption
- WPA2 personal: AES encryption
- WPA2/WPA3 transition mode
- WPA3 personal: AES encryption
• customized default WLAN key
• WPS support
• PIN-locked SIM cards: a SIM PIN number is required to unblock the SIM card
service
• one logical temperature sensor
• supports WebUI configuration to enable or disable single SSID: if enabled the
CPE will merge 2.4 GHz band SSID and 5 GHz band SSID, and automatically
select the frequency band that provides a faster speed
• can operate in the following modes:
- LTE-only
- LTE-5G EN-DC
- 5G SA
LTE only
When operating in the LTE-only mode, the FastMile 5G Gateway 3.2 will only use the
4G/LTE network to connect to the service provider's network.
LTE-5G EN-DC
When operating in the LTE-5G EN-DC mode, the FastMile 5G Gateway 3.2 uses a
4G/LTE carrier and 5G NSA carrier at the same time to connect to the service
provider's network.
5G SA
When operating in the 5G SA mode, the FastMile 5G Gateway 3.2 uses the 5G
network to connect to the service provider's network.
Physical interfaces
The FastMile 5G Gateway 3.2 physical interfaces include those shown in the
diagram, as well as the SIM card slot and reset button on the bottom of the device.
Optional: One RJ-11 voice port to connect to the land line phone.
Note: The TEL port may be blocked and not available for certain providers.
The SIM card slot is for a 4FF/nano-size SIM card on the bottom of the device.
Both cloudless and cloud methods are supported; the cloud method is managed by
NWCC.
Unlike typical Wi-Fi networks that require unique SSIDs for each of the access points
or tedious set-up of Wi-Fi extenders, which complicate the user experience, a
Wi-Fi EasyMesh network of Wi-Fi Beacon 2 simplifies the end user experience by
providing easy device onboarding and automated network optimization.
Adding a Wi-Fi Beacon 2 to create a mesh that has the FastMile 5G Gateway 3.2 as
the access point can be done through the Wi-Fi Mobile App. Contact your Nokia
representative for more information about the Wi-Fi Mobile App.
The Wi-Fi Beacon 2 is not included as part of the FastMile 5G Gateway 3.2.
Note: For eSIM use, a user profile must be installed on the device, which can only be done
in the factory, based on the activation code provided by operator. Without the user profile,
the eSIM is empty and can not be used.
Note: For the device equipped with eSIM, it supports both a primary and secondary SIM
card (uSIM or eSIM). The uSIM is considered the primary SIM card; the eSIM is considered
the secondary SIM card. If the uSIM card is inserted, the uSIM card will be used. If the uSIM
card is removed, the eSIM card will be used.
The SIM card is normally provided by the network service provider or operator, and
may be installed already. If the device is already installed with a SIM card (uSIM or
eSIM), proceed to Identifying the ideal location.
Note: The FastMile 5G Gateway 3.2 requires an appropriate 4FF/nano-size SIM card to
connect to 4G/5G network. The gateway might also not start as expected without a SIM
card.
For PIN-locked SIM cards, you will need to enter a PIN number. For PIN-blocked SIM cards,
you will need to enter a PUK and a PIN number. See Unlocking or unblocking your SIM card.
Remove the SIM tray using the finger grove. Place the SIM card in the tray and insert
it back into the gateway.
You can skip this step if the SIM card has already been installed by your service
provider.
If the SIM card is missing, place the SIM card securely in the tray and insert it back
into the FastMile 5G Gateway 3.2.
The power adapter mounts directly into the electrical outlet in the wall.
Note: Ensure that no cables are blocking the air flow on the bottom of the FastMile 5G
Gateway 3.2 to avoid overheating.
One or more LEDs on the top of the gateway will turn on soon.
The FastMile 5G Gateway 3.2 starts searching for the best 5G connectivity. The
status LED and the 5G LED start to blink and all signal LEDs are solid ON to indicate
that the device is booting up.
When the signal strength LEDs go off, the booting-up phase is completed and the
status LED is lit RED to indicate the signal search procedure.
Wait until the status LED is green. This indicates connectivity to 5G or 4G network.
For more information about the LEDs, refer to the Understanding the LED colors
section.
Note: You may need to repeat this cycle several times before finding the ideal location for
the FastMile 5G Gateway 3.2.
Once you find a good signal, do not reposition the device. If the position changes, you may
need to verify the signal strength again.
The LED on/off settings may prevent signal LEDs to be shown; this can be changed from
the WebUI (LED management) or by using the signal test button.
Use the in-app QR code scanner to read the QR code that's located on the bottom
of the FastMile 5G Gateway 3.2.
The FastMile 5G Gateway 3.2 pairs with your phone and performs initial
configurations.
A generic sample of the bottom label below shows the location of the QR code. Note
that label content may differ per customer requirements.
The Wi-Fi Mobile App guides you through all the steps necessary to setup your
FastMile 5G Gateway 3.2.
Contact your service provider for more information about the Wi-Fi Mobile App.
Connecting devices
Connect Wi-Fi devices to your FastMile 5G Gateway 3.2 by using the SSID and Wi-
Fi key information on the sticker on the bottom of your FastMile 5G Gateway 3.2.
Press the WPS button on the backside of the FastMile 5G Gateway 3.2 to start the
Wi-Fi Protected Setup process.
The second Ethernet LAN/WAN connector is configured as LAN by default but can
be configured as Ethernet WAN by your service provider. If you have a fiber or cable
broadband access (Ethernet WAN) you can use it instead of a mobile radio
connection (wireless WAN). Contact your service provider who may offer either
wireless or wired connectivity.
You can connect the Ethernet WAN by connecting the Ethernet cable from your fiber
or cable router to the Ethernet WAN connector on the side of the FastMile 5G
Gateway 3.2.
Note: When the Ethernet cable is connected to the Ethernet WAN connector port, the
FastMile 5G Gateway 3.2 will try to use it as a primary connection.
Note: The TEL port is an optional feature and may be blocked or unavailable for certain
providers.
You can configure the FastMile 5G Gateway 3.2 using the WebUI available on a PC
or laptop. These devices must have an Ethernet LAN connection or a Wi-Fi
connection. The WebUI also displays useful information about the FastMile 5G
Gateway 3.2. The FastMile 5G Gateway 3.2 is a secure device.
The http is pre-configured as the default access mode to the WebUI. The https
access mode can only be used if the FastMile 5G Gateway 3.2 has been pre-
configured by the service provider.
Note: The WebUI screens are designed for 1920 * 1080p resolution. The WebUI supported
browsers include Chrome, Edge, Mozilla Firefox and Safari.
• how to establish a connection between the device on which you will access the
WebUI and the FastMile 5G Gateway 3.2
• how to log into the WebUI when needed to view and configure network
parameters
Note: The FastMile 5G Gateway 3.2 must be powered up, see Using the power button.
Note: After predefined consecutive unsuccessful login attempts, you will be locked out for
a specific amount of time.
A generic sample of the bottom label below shows the location of the username and
password. Note that label content may differ per customer requirements.
You should now see the overview screen which provides information about the
FastMile 5G Gateway 3.2, radio access, and the connected devices.
To improve security, it is recommended that you change the default password. You
can do this by going to the Changing the password procedure.
• status
• statistics
• messages
• network
• application
• security
• diagnostics
• system
Overview screen
The overview screen contains four sections:
• network overview
• radio access
• devices
• gateway information
• unread messages, if any
Network overview
The top of the overview screen shows the connection status of 5G, FastMile 5G
Gateway 3.2, and the number of connected devices.
Gateway information
The gateway information section shows the following:
Use this information when contacting the service provider for customer service.
Radio access
The 5G signal strength is represented by the number of bars, and the following
parameters:
• RSRP
• SNR
• RSRQ
The 4G signal strength is represented by the number of bars and the following
parameters:
• RSRP
• SNR
• RSRQ
• RSSI
Devices
Devices shows the number of devices connected to the FastMile 5G Gateway 3.2:
Mesh Wi-Fi 6 System, Wireless and Ethernet.
Status screen
From the WebUI left-side menu, selecting Status will show you information
regarding:
Under the Status / General page, you can find the following:
• data usage
• SIM
• IMEI (International Mobile Equipment Identity)
• cellular WAN
• LAN
• Ethernet WAN
• Wi-Fi
• voice (optional for supported model variants)
Under the Status / Cellular page, you can find the following:
Data usage
Data usage represents the amount of data that is downloaded and uploaded from the
FastMile 5G Gateway 3.2 since its latest reset/power-cycle.
SIM
The SIM status will be either online or offline.
A green dot, indicating the online status, indicates your SIM is activated and working
well. A gray dot indicates the SIM card is missing (see Inserting the SIM card), or may
not be working, or it was installed incorrectly, or you will need to enter your PIN
number (see Unlocking or unblocking your SIM card). Contact your service provider
if you have checked that the SIM card is properly installed but it is still not working.
Note: For uSIM cards, when status shows Available it means PIN number verification is
needed. When status shows Blocked it means the SIM PIN is locked and you need to input
a PUK number and a new PIN number. When status shows Error it means the SIM card is
destroyed because of a PUK error, or a modem failure, or a broken SIM card, or a specific
PIN lock acceptance feature is not active but the SIM card PIN number is locked.
After another SIM card B with PIN enabled is inserted to the CPE and its PIN is verified, the
SIM card A PIN number will be needed when it is inserted.
Cellular WAN
Under the Status / General page, there is the Cellular Network Card which has the
following information:
• green: connected
• gray: not connected
LAN
The LAN information status indicates whether a device is connected:
Ethernet WAN
The Ethernet WAN information status indicates whether a device is connected:
Wi-Fi
The Wi-Fi status (online/offline) indicates whether the Wi-Fi is active, regardless of
whether a device is wirelessly connected:
• 2.4 GHz information includes: the channel number and transmission power
(mW)
• 5 GHz information includes: the channel number and transmission power (mW)
• received data: the amount of data received via the Wi-Fi connection
• sent data: the amount of data sent via the Wi-Fi connection
Voice
The voice feature is an optional feature that is enabled by your service provider and
depends on the model variant of the FastMile 5G Gateway 3.2.
The voice status indicates whether a device is connected to the voice network and
also indicates whether the POTS line is registered to it.
• connected/not connected
• up/disabled
• registered/unregistered
• error
Status 4G
The Status / Cellular page for the 4G status tab displays PCI, band, EARFCN, ECI,
and carrier aggregation downlink / uplink status. In carrier aggregation, one or more
carriers are combined to increase the capacity of the link, thereby increasing the
bandwidth for the user.
Status 5G
The Status/ Cellular page for 5G status tab shows the detail information for status,
PCI, supported bands, NR-ARFCN status, NCI, and carrier aggregation downlink /
uplink status. In carrier aggregation, one or more carriers are combined to increase
the capacity of the link, thereby increasing the bandwidth for the user.
Statistics screen
From the WebUI left-side menu, selecting Statistics will show you the amount of data
that has crossed the FastMile 5G Gateway 3.2 LAN, cellular WAN, WLAN and
Ethernet WAN interfaces.
LAN statistics
By default, you will see the following statistics, per LAN port tab, upon accessing the
statistics screen:
• status
• sent bytes
• received bytes
• sent packets
• received packets
• discarded sent packets
• discarded received packets
• sent errors
• received errors
• multicast sent packets
• multicast received packets
Cellular statistics
From the statistics screen, select Cellular WAN tab; you will see the following
statistics (per configured Access Point Name and Service):
• sent bytes
• received bytes
• sent packets
• received packets
• sent errors
• received errors
• discarded sent packets
• discarded received packets
WLAN statistics
From the statistics screen, select the WLAN tab; you will see the following statistics
for 2.4 GHz and 5 GHz frequencies:
• SSID
• sent bytes
• received bytes
• sent packets
• received packets
• discarded sent packets
• discarded received packets
• sent errors
• sent bytes
• received bytes
• sent packets
• received packets
• sent errors
• received errors
• discarded sent packets
• discarded received packets
Messages
From the messages screen, you can see if you have any messages. Messages sent
from the service provider can be viewed and deleted.
Figure 32 Messages
Network menu
From the WebUI left-side menu, select Network to manage the following:
• Wi-Fi networks ( 2.4 GHz and 5 GHz networks) and Wi-Fi schedule
• cellular (APN - Access Point Name)
• Ethernet WAN
• static routes
• LAN settings (LAN and LAN IPv6)
• connected devices
Note: When enabling guest Wi-Fi via MAPP, the first SSID which is not enabled on 2.4G/
5G will be used for the guest SSID. Using ACS, you can select the SSID which is not
enabled for the guest SSID.
Wi-Fi networks
From the network menu, select Wi-Fi networks.
The 2.4 GHz, 5 GHz, and Wi-Fi schedule menu options appear in the FastMile 5G
Gateway 3.2 WebUI menu.
You can select the basic or the advanced screen view by clicking the appropriate
radio button option at the top of the screen.
- transmission mode
- channel bandwidth
- channel
- transmission power
- enable Wi-Fi Multimedia (WMM)
- maximum number of clients
• configure SSID 1:
- select SSID to configure
- SSID name
- enable single SSID
- enable SSID
- enable broadcast
- total number of clients
- select encryption mode
- Wi-Fi key
• configure SSID 1:
- SSID name
- enable single SSID
- Wi-Fi key
The 2.4 GHz, 5 GHz, and Wi-Fi schedule menu options appear in the FastMile 5G
Gateway 3.2 WebUI menu.
Click 5 GHz.
You can select the basic or the advanced screen view by clicking the appropriate
radio button option at the top of the screen.
The 2.4 GHz, 5 GHz, and Wi-Fi schedule menu options appear in the FastMile 5G
Gateway 3.2 WebUI menu.
1. Enable the Wi-Fi Scheduling to turn the wireless signal off for the configured
period.
2. Click the + New Schedule button to add a rule.
A panel appears for configuring wireless schedule rules.
3. Enter a start and end time for the period for which you want the wireless signal
to be off.
4. Choose Everyday or a Specific day(s) of the week.
If you choose specific day(s), select the check boxes for the desired days.
Edit and delete access points by clicking the options icon (three dots in the top right
corner of each access point box). You can configure up to 5 access points using
route mode and a voice access point (for supported model variants).
Contact your service provider for more information about access points.
Click Update.
Ethernet WAN
From the network menu, select Ethernet WAN.
• cellular
• cellular preferred
• Ethernet preferred
• supported service(s)
• connection type
• PPPoE user name
• PPPoE IP mode: IPv4 or IPv6, or IPv4 and IPv6
• IPv6 address
• VLAN
• destination IPv4
• destination netmask
• gateway IPv4
• interface
You can delete a static route by selecting it from the list and clicking Delete.
Note: If there is no pre-configuration for non-POTS LAN connection towards the destination
IP address (VoIP server and so on) via the VoIP APN, you can also do such settings using
the WebUI or ACS. Then a static route for the IP address via VoIP APN should be added in
the CPE.
LAN settings
From the network menu, select LAN Settings.
The LAN and LAN IPv6 menu options appear in the FastMile 5G Gateway 3.2 WebUI
menu.
LAN
Click LAN
• IPv4 address
• subnet mask
• enable DHCP
• DHCP start IP address
• DHCP end IP address
• DHCP lease time
• static DHCP
Note: Check the DHCP range before you change the LAN IP. If you want to use the LAN
IP, which is included in the previous DHCP range, change the DHCP range first. Click Save.
Then, change the LAN IP.
Configure a static route and bind a MAC address to a specific local LAN/IP address
by entering the MAC and IP address in the static DHCP text boxes.
Click Add.
The configured MAC and IPv4 address appear in the table below. Click Delete to
remove any of the MAC address configurations.
LAN IPv6
Click the switch button to enable or disable the IPv6 DHCP LAN.
Connected devices
From the network menu, select Connected Devices.
Note: To delete a device, disconnect the Gigabit Ethernet cable from the FastMile 5G
Gateway 3.2. After a while, the Devices screen will update the number of connected
devices.
Application screen
From the WebUI left-side menu, selecting Application allows you to configure port
forwarding, port triggering, and NTP parameters.
Port forwarding
Click Port Forwarding.
• application name
• WAN Port
• LAN Port
• internal client
• protocol
• WAN connection list
Click Add.
Port triggering
Click Port Triggering.
• application name
• open port
• triggering port
• expire time
• open protocol
• triggering protocol
• WAN connection list
Click Add.
NTP
Click NTP.
• enable NTP
• primary time server
• secondary time server
• third time server
• time zone
• current time
Security screen
From the WebUI left-side menu, selecting Security allows you to configure the
access control level, firewall security level, IP filter parameters, and ALG/DMZ.
Firewall
The firewall security level only applies to services provided by the FastMile 5G
Gateway 3.2.
The following firewall security levels can be configured for the FastMile 5G Gateway
3.2:
Click Firewall.
IP filter
Click IP Filter.
• enable IP filter
• mode
• internal client
• local IP address
• source subnet mask
• remote IP address
• destination subnet mask
• protocol
Click DMZ/ALG.
• FTP
• TFTP
• SIP
• H323
• RTSP
• L2TP
• IPSEC
• PPTP
• enable DMZ
Diagnostics screen
From the WebUI left-side menu, selecting Diagnostics allows you to configure log
settings and perform speed tests by Ookla.
Logs
Click Logs.
Figure 50 Diagnostics
Choose a logging level from the drop-down menu to determine the types of events
that are recorded in the log file.
Choose the viewing level from the drop-down menu to determine the types of events
that are shown in the log file.
Click Save Changes. The log file is displayed at the bottom of the screen.
Click Start Speed Test. You should be prompted to agree to use this speed test
service by Ookla as per their privacy policy.
Click the Start Speed Test button. The test may take up to 45 seconds to complete.
The Speed Test results will display the following parameter information:
• acquired time
• download speed (Mbps)
• upload speed (Mbps)
• latency (ms)
• jitter (ms)
• server location
System screen
The system screen has the following tabs:
• General
• Device Management
• LED Management
General
From the WebUI left-side menu, selecting System and then General will show you
these options:
Note: For a PIN-locked SIM card after reboot, or factory reset, a PIN number will be needed.
Also, if a second SIM card B is used with PIN enabled and inserted to the CPE and its PIN
is verified, the SIM card A PIN number will be needed when it is inserted.
For uSIM cards, when status shows Available it means PIN number verification is needed.
When status shows Blocked it means the SIM PIN is blocked and you need to input a PUK
number and a new PIN number. When status shows Error it means the SIM card is disabled
because of a PUK error, or a modem failure, or a broken SIM card, or a specific PIN lock
acceptance feature is not active but the SIM card PIN number is locked.
A SIM PIN number is defined by default and provided in a SIM plastic envelope.
If your PIN is locked, from the System General screen, click Enter PIN to unlock your
SIM card.
The Enter PIN to unlock SIM entry box will appear. Enter your PIN number.
Entering the SIM PIN incorrectly 3 times will result in the SIM card being blocked.
If your SIM card is blocked, from the System General screen click Enter PUK to
unblock your SIM card.
The Enter PUK to unblock your SIM card entry box will appear. Enter your PUK and
PIN numbers.
Entering the SIM PUK number incorrectly 10 times will result in the SIM card being
disabled. You will need to contact your operator to enable the SIM card.
Rebooting the FastMile 5G Gateway 3.2 cycles power to the device and keeps all
configurations made to date.
The FastMile 5G Gateway 3.2 reboots and keeps existing configuration parameters.
Resetting the FastMile 5G Gateway 3.2 to factory default removes all configurations
made to date.
Note: For security reasons, it is recommended to change the default password once you
have logged into the WebUI.
Passwords must contain 10-64 characters. The first character of the password
cannot be a special character. The same character cannot be used consecutively
eight times.
Passwords must have at least three of the following four types of characters:
Device management
• host name
• MAC address
• host alias
LED management
Logging out
Click Logout from the bottom of the FastMile 5G Gateway 3.2 menu.
Troubleshooting
This section provides additional information about:
If the LEDs are turned off, you can check the signal strength at any time by pressing
the signal test button on the side of the FastMile 5G Gateway 3.2. See Using the
signal test button for the procedure.
Use the status LED table to check the LED behavior and perform the actions to
resolve issues.
Note: LED indications can change over time due to variable 4G/LTE and or 5G signal
conditions.
If the thresholds have been changed during pre-configuration, the LED indications will be
different.
Status LED
The Status LED indicates the status of the FastMile 5G Gateway 3.2 device.
LED color LED behavior What it means What you may consider doing
Red Slow blinking Missing SIM card, or SIM card is Check SIM
PIN-locked, or SIM card is broken Replace SIM (it is recommended
and could not be recognized by to replace a SIM card with a new
the CPE PIN-locked SIM card)
Red Fast blinking Reset to factory default settings Factory reset in progress
Green Blinking Software upgrade is ongoing Caution: do not turn off the device
1. For Ethernet WAN connection: the 5G LED and Signal LEDs have no meaning and would be off.
For Ethernet WAN: the cellular WAN switch duration is indicated with blinking green LED.
5G LED
The white 5G LED indicates 4G or 5G service availability while a signal test is in
progress. By default, the 5G LED and three signal LEDs are off. The status LED is
green during the device's normal state.
The 5G LED will be on if the network is 5G, otherwise the 5G LED will be off if the
network is 4G.
When the signal test button is pressed, the 5G LED and the three signal LEDs blink
fast for a few seconds, then the 5G LED will be on for five seconds if the network is
5G or will be off if the network is 4G.
The signal LED will be on according to the cell strength. The 5G LED and signal LED
turn off after the signal test (five seconds, which is the default).
Table 2 5G LED
Note: In 5G NSA (option 3x), the 5G LED will be off during the signal test if the FastMile 5G
Gateway 3.2 is in idle state, even if 5G service is available.
See Understanding the LED colors for a description of the signal strength LED. The
number of lit LEDs indicate the signal strength. For example, three means a very
strong signal.
Note: Once you have a good 4G/LTE or 5G connection, it is recommended that you do not
relocate or rotate your device. It is strongly recommended that you position your device near
a window, where the best 4G/LTE or 5G signal is expected.
However, the omni-directional antenna is less susceptible to Internet speed changes when
rotating the device since it does not have a directional antenna.
Rotating your device may still influence the Internet speeds due to indoor signal reception
conditions.
Note: You may need to repeat the steps several times before finding the final location for
the FastMile 5G Gateway 3.2.
Once you have a good signal, it is important that you do not reposition or rotate the
FastMile 5G Gateway 3.2. You are now ready to connect devices to your FastMile
5G Gateway 3.2.
The LED behavior table provides helpful actions to perform when the FastMile 5G
Gateway 3.2 LED has the following behavior.
Status LED (3 color) 5G LED (single Signal strength LEDs Reason Action
behavior color) (multiple one color)
Blinking slowly (red) Off Off Missing SIM card, Replace SIM or
or SIM card is PIN- reinstall (it is
locked, or SIM card recommended to
is bad and could not replace a SIM
be recognized by card with a new
the CPE PIN-locked SIM
card)
Press the power button for one second (off), wait one second, and then press the
power button again (on).
Note: During factory reset, the FastMile 5G Gateway 3.2 could restart twice. This is normal
behavior.
Glossary
This glossary provides the explanation and optional descriptions of most acronyms
and initialisms that appear in this document.
Technical specifications
There are three FastMile 5G Gateway 3.2 models available as follows:
• Model 5G13-12W-A
• Model 5G15-12W-A
• Model 5G16-12W-A
Model 5G13-12W-A
Model 5G15-12W-A
Model 5G16-12W-A
Table 5 Supported 4G/LTE radio frequency per FastMile 5G Gateway 3.2 model
5G13-12W-A
Table 5 Supported 4G/LTE radio frequency per FastMile 5G Gateway 3.2 model (Continued)
radio bands for LTE (FDD) B1 UL: 1920-1980 MHz; DL: 2110-2170 MHz
radio bands for LTE (FDD) B1 UL: 1920-1980 MHz; DL: 2110-2170 MHz
5G16-12W-A
Table 5 Supported 4G/LTE radio frequency per FastMile 5G Gateway 3.2 model (Continued)
Note: In compliance with 3GPP Release 15 - 5G NR NSA: Option 3X, Option 3A and SA:
Option 2.
5G13-12W-A
radio bands for sub-6 GHz (FDD) n1 UL: 1920-1980 MHz; DL: 2110-2170 MHz
radio bands for sub-6 GHz (FDD) n1 UL: 1920-1980 MHz; DL: 2110-2170 MHz
5G16-12W-A
Note: Actual supported radio frequency (RF) bands may vary in different regions due to
certifications.
Antenna gains
B7 2.5 to 6 dBi
B38
B40
B41
B1 2 to 6 dBi
B3
B5 0.5 to 3 dBi
B8
B20
B28
B1 2 to 6 dBi
B3
B5 0.5 to 3 dBi
B8
B28
5G15-12W-A B1 2 to 6 dBi
For 3TG-01798-AK variant B3
B5 0.5 to 3 dBi
B8
B28
B7 2.5 to 6 dBi
B7 3.4 to 6 dBi
B38
B41
B1 2 to 5.2 dBi
B2
B3
B4
B25
B66
B5 0.7 to 3 dBi
B12
B13
B26
B71
n7 4 to 6 dBi
n38
n40
n41
n1 2 to 6 dBi
n3
n5 0.5 to 3 dBi
n8
n20
n28
n7 3.4 to 6 dBi
n38
n41
n1 2 to 5.2 dBi
n2
n3
n25
n66
n5 0.7 to 3 dB
n12
n71
Wi-Fi
The device is also compliant with 802.11b/g/n/ax 2.4 GHz, and 802.11a/n/ac/ax 5
GHz.
The device supports up to 64 clients per band and per service set identifier (SSID).
5G SA
When operating in the 5G SA mode (Option 2), the FastMile 5G Gateway 3.2 uses
the 5G network to connect to the service provider's network.
Manufacturer information
Table 8
Customer support Contact your service provider where you purchased the
device.
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