Shipping + Delivery

Shipping methods for your purchases are determined by types of items ordered. Smaller items tend to ship FedEx, some furniture ships with Threshold delivery, and the remainder ships with full-service In-Home Delivery. If your order includes an item being shipped via multiple methods, FedEx charges for items shipped outside the contiguous U.S. and Canada are appended to any applicable Threshold or In-Home charges. Your cart will reflect the delivery options available for your order.

Our shipping methods are:

• FedEx: Smaller parcels ship via FedEx, delivered Monday – Saturday, with select markets delivered on Sunday. Typical delivery is 3 – 7 business days from shipment date.
• Threshold: Typical delivery is 1–3 weeks from shipment date (within the contiguous US). 4-hour delivery window. Furniture and larger parcels will be delivered over your threshold. Multi-unit building addresses will be left inside building entrance, instead of your door. Please note, scheduling options are subject to delivery location. Excludes unpacking, assembly, and removal of packing materials.
• In-home: Typical delivery takes 1–3 weeks from date of shipment within the contiguous U.S. 4-hour delivery window. Furniture ships with full-service in-home delivery, which includes placement in your room of choice, assembly, and removal of packaging. This delivery method does NOT include mounting furniture to the walls and/or installing any electrical elements. Please note, scheduling options are subject to delivery location

Shipping Details at a Glance

• Your cart will reflect the different shipping options for each item.
• We ship to the US, Canada, and Puerto Rico.
• We can ship to a domestic freight forwarder of your choosing for delivery overseas. We cannot ship to hotels, P.O. boxes or APO (Army Post Office), FPO (Fleet Post Office) or DPO (Diplomatic Post Office) destinations. Please call 800.944.2233 (or 203.614.0600 if outside the U.S.) or email [email protected] for more information.
• In-stock items ship within 1–5 business days.
• Smaller items tend to ship FedEx, some furniture ships with Threshold delivery, and the remainder ships with full-service In-Home Delivery.
• If your order includes an item being shipped via multiple methods, FedEx charges for items shipped outside the contiguous U.S. and Canada are appended to any applicable Threshold or In-Home charges.
• For expedited shipping, contact your local Studio or call 800.944.2233 prior to placing the order. Most small-parcel in-stock items can be ordered with FedEx Next-Day or 2-Day Delivery at an additional cost. Some items may be excluded due to size, weight or fragility. Orders shipping to Alaska, Hawaii, Puerto Rico, or Canada also do not qualify.
• An order is defined as one shipping method selected for delivery to one address. Order value is calculated before tax. For items that are on sale or discounted, the order value is calculated using the original price.
• We allow 10 calendar days for you to accept your order without fees, after which you’ll begin to incur daily storage fees of $10 per day, per order.

Delivery within the contiguous United States

If the delivery location is an island, there will be an additional $150 charge to Threshold and In-Home Deliveries. If delivery is to a remote location, there will be an additional $100 charge to Threshold and In-Home Deliveries.