Product Recalls

The safety and quality of our products is of the utmost importance to us. When product recalls for safety or quality issues are necessary, we aim to facilitate seamless and swift resolutions by first emailing customers impacted by these recalls. 

If you posses a recalled product listed below and have not yet been contacted by a Herman Miller representative, we ask that you please:

• Stop using the product immediately.
• Place the product in an area where a child cannot access it.
• Email Herman Miller (DWR's parent company) at [email protected], or call us toll free at 1-800-338-2107 from 9am-5pm ET (M-F) to initiate a refund and free product pickup.

If email, please include "Product Recall" in the subject line, and the following information in the body of your message:

• First Name*
• Last Name*
• Email Address*
• Phone Number*
• Street Address*
• City/State*
• Country*
• Zip/Postal Code*
• Pay to Name (for refund check)*
• Refund Address (if different than contact address)*
• Product Number*
• Purchase Amount (please include any applicable sales tax and shipping costs paid)*
• Local Currency (please attach a copy of your sales receipt if available)*
• Any Comments

 

Product Safety Notice and Recall: Lauki 32", 40.5", 47" and 60" Wide Dressers

While we have received no reports of safety concerns, injuries, or tip-overs, we have voluntarily initiated a recall of the Lauki Dressers. The recall is prompted by a change in a stability standard issued by the American Society for Testing and Materials (“ASTM”), an international organization that develops and publishes voluntary consensus technical standards for the furniture industry, among others. The Lauki Dressers do not meet a new ASTM stability standard that went into effect on August 1, 2019. This means the product could tip over and fall, causing a risk of personal injury or death, particularly to children

The recalled products include:

100144158	Lauki 32” Three Drawer Dresser, Glacier Grey
100144157	Lauki 32” Three Drawer Dresser, Graphite
100144156	Lauki 32” Three Drawer Dresser, White
10006123	Lauki 47” Wide Dresser, White
100144127	Lauki 47” Six Drawer Dresser, Glacier Grey
10008841	Lauki 47” Six Drawer Dresser, Graphite
10001064	Lauki 47” Six Drawer Dresser, Oak
10008840	Lauki 47” Six Drawer Dresser, Walnut
100144161	Lauki 60” Six Drawer Dresser, Glacier Grey
100144160	Lauki 60” Six Drawer Dresser, Graphite
100144159	Lauki 60” Six Drawer Dresser, White
1008839	Lauki 40.5” Seven Drawer Dresser – Graphite
1008834	Lauki 40.5” Seven Drawer Dresser – Oak
1008836	Lauki 40.5” Seven Drawer Dresser – Walnut
1001065	Lauki 40.5” Seven Drawer Dresser – White

 

Product Safety Notice and Recall: Nelson Thin Edge Group and Nelson Basic Cabinet Series

While we have received no reports of safety concerns, injuries, or tip-overs, we have voluntarily initiated a recall of the Nelson Basic Cabinet, Nelson Thin Edge Chest, Double Dresser, Cabinets, and Buffet ("Recalled Products"). This only includes products that were purchased in 2011 or later; vintage Nelson products are not included in this recall. The recall is prompted by a change in a stability standard issued by the American Society for Testing and Materials (“ASTM”), an international organization that develops and publishes voluntary consensus technical standards for the furniture industry, among others.

Learn More From Herman Miller

 

Product Safety Notice and Recall: Arc Furniture Collection

While we have received no reports of injuries, we have voluntarily initiated a recall of the Arc Collection Furniture. Surface paint on the furniture contain levels of lead that exceed the federal lead paint ban, posing a risk of lead poisoning. Lead is toxic if ingested by young children and can cause adverse health effects. The chairs, barstools and tables were sold in blue, white and yellow colors at DWR studios and outlets nationwide and online at www.dwr.com and www.Ebay.com.

The following SKU codes are printed on a white label affixed to the product packaging:

100193490	Arc Café Chair Frame, Graphite Blue
100193491	Arc Café Chair Frame, Sunrise Yellow
100193492	Arc Café Chair Frame, Ghost White
100193495	Lounge Chair Frame, Graphite Blue
100193496	Lounge Chair Frame, Sunrise Yellow
100193497	Lounge Chair Frame, Ghost White
100193498	Barstool Frame, Graphite Blue
100193499	Barstool Frame, Sunrise Yellow
100193500	Barstool Frame, Ghost White
100193502	Café Table, Graphite Blue
100193503	Café Table, Sunrise Yellow
100193504	Café Table, Ghost White
100193505	Coffee Table, Ghost White
100193506	Coffee Table, Ghost White
100193507	Coffee Table, Ghost White
100193508	Bar Table, Ghost White
100193510	Bar Table, Ghost White
100193508	Bar Table, Ghost White