Business intelligence software
Business intelligence (BI) is regularly rated as a top investment priority by CIOs. Smart use of business intelligence software, analytics and datawarehousing make sure that the right information is delivered to the right people, helping them to make better and more timely decisions. In this section, we analyse the latest trends and technologies for successful BI.
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News
13 Jun 2025
CIOs baffled by ‘buzzwords, hype and confusion’ around AI
Alan Trefler, CEO of Pegasystems, is scathing about big tech companies that are pushing the use of AI agents and large language models for business-critical applications Continue Reading
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E-Zine
10 Jun 2025
Escaping an X
In this week’s Computer Weekly, the public’s changing relationship with social media is put under the microscope, as users become discomforted by changing content moderation policies. HMRC’s hunt for a hyperscaler to oversee a 10-year datacentre exit project has proven controversial – we examine the issues. And we hear from Virgin Atlantic’s vice-president of data and artificial intelligence about the company’s efforts to improve the customer experience. Read the issue now. Continue Reading
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News
06 Jun 2025
UK ICO publishes AI and biometrics strategy
The UK data regulator has outlined how it will approach the regulation of artificial intelligence and biometric technologies, which will focus in particular on automated decision-making systems and police facial recognition Continue Reading
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News
04 Jun 2025
Interview: Pega’s ‘Blueprint’ for breaking the curse of legacy IT
Legacy IT is a drag on profits and innovation, but AI agents will help companies rebuild their processes better than before, claims Pegasystems CTO Don Schuerman Continue Reading
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Blog Post
02 Jun 2025
What to expect from Aera Technology AeraHUB 25
After an extended sojourn on the road for the US spring/summer technology conference season, the Computer Weekly Developer Network blog is home in London for Aera Technology’s cofe UK gathering. ... Continue Reading
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News
02 Jun 2025
NPCC calls for better tech investment
The National Police Chiefs’ Council sets out a series of digital ambitions and asks for £220m per year in the upcoming spending review to scale up science and technology capabilities Continue Reading
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News
02 Jun 2025
Infosecurity 2025: NCA cyber intelligence head spells out trends
Will Lyne, head of cyber intelligence at the National Crime Agency, sketches out cyber criminal trends as ransomware and other attack varieties become democratised beyond Russophone, skilled software developers Continue Reading
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Feature
30 May 2025
How not to go off the rails with agentic AI
When enterprises multiply AI, to avoid errors or even chaos, strict rules and guardrails need to be put in place from the start Continue Reading
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News
29 May 2025
Sapphire 2025: BASF evolves business with move to SAP S/4Hana
Germany-based global chemical giant BASF has elected to move its SAP IT estate to S/4Hana private cloud to evolve its business in uncertain times Continue Reading
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News
26 May 2025
Gprnt platform to ease sustainability reporting
Singapore businesses can now automatically generate basic sustainability reports free of charge using Gprnt, a platform aimed at simplifying reporting and unlocking green financing Continue Reading
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News
21 May 2025
Sapphire 2025: SAP mints business AI flywheel with Palantir on board
SAP CEO Christian Klein put economic and geopolitical uncertainty at the centre of the opening keynote at the supplier’s global Sapphire event in Orlando Continue Reading
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News
15 May 2025
Smart ball analytics proves value in rugby
Welsh professional rugby player Dan Biggar gives his thoughts on the role of data analytics in his sport, at an event where the Sportable smart ball was demonstrated Continue Reading
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Feature
09 May 2025
How GenAI-driven knowledge management can enhance customer experience
Generative AI’s use for knowledge management (KM) is growing in customer experience programmes, suggesting a new vocation for KM. We find out how Continue Reading
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Feature
08 May 2025
Early days for small language models and AI at the edge
Small language models could be more cost-effective to deploy than LLMs, offering greater privacy and performing specific tasks better. But is it too early for SLMs? Continue Reading
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Feature
06 May 2025
How generative AI is playing out in the media industry
GenAI is proving a double-edged sword in society at large, but especially in the creative industries Continue Reading
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Feature
06 May 2025
Agentic AI could yield creative futures if it augments human workers
Can artificial intelligence systems capable of autonomous action and decision-making become a reality that augments human workers? Or will they be agents of oppression, hell-bent on efficiency? Continue Reading
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News
29 Apr 2025
Edinburgh University evaluation of NHS AI Lab finds early promise
A report into the NHS AI Lab from the University of Edinburgh identifies early signs of return on investment amid barriers to scaling and implementation Continue Reading
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Blog Post
28 Apr 2025
Appian evolves & extends 'AI in business processes' platform vision
Business process platform company Appian used its Appian World 2025 conference this week to detail its newly announced agentic AI platform enhancements to help organisations build, deploy and scale ... Continue Reading
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News
21 Apr 2025
Top APAC firms recognised at innovation awards
Citic Telecom, CapitaLand Investment and DBS Bank were among the region’s top industry innovators recognised for their digital transformation efforts at the Computer Weekly Innovation Awards APAC 2025 Continue Reading
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News
21 Apr 2025
CW Innovation Awards: Taking the big bang approach to reporting
A company-wide SAP revamp has transformed Bosch Global Software Technologies’ financial and HR processes, delivering granular insights and streamlined operations Continue Reading
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Blog Post
08 Apr 2025
Turning data into gold: the business intelligence story
This is a guest blogpost by Phil Abbott, Director at ABS Limited. Businesses often struggle with data overload. They have mountains of information stored in their ERP systems, from transaction ... Continue Reading
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News
24 Mar 2025
Oracle plants agentic AI flag in business process automation
Oracle promotes its Agentic AI Studio, unveiled at OracleCloud World Tour London, as an avowed business process automation accelerant Continue Reading
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News
06 Mar 2025
NHS chief data officers concerned by FDP roll-out
The Chief Data and Analytical Officers Network has raised concerns over the way the NHS Federated Data Platform is being implemented and NHS England’s approach to its adoption Continue Reading
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News
06 Mar 2025
TDX 2025: Salesforce vaunts Agentforce 2dx as evolved agentic AI platform
Salesforce unveils Agentforce 2DX as further development of its autonomously agentic AI platform at its developer conference in San Francisco Continue Reading
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Podcast
03 Mar 2025
Podcast: S4Capital’s Martin Sorrell on AI and the enterprise
We talk to Sir Martin Sorrell of S4Capital about the use of artificial intelligence in advertising and marketing and how enterprises can take advantage of the productivity it offers Continue Reading
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Blog Post
28 Feb 2025
SLM series - DataStax: Inside the ‘moving parts’ of AI
This is a guest post for the Computer Weekly Developer Network written by Dom Couldwell in his capacity as head of field engineering EMEA, DataStax. Couldwell writes in full as follows… Building a ... Continue Reading
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News
26 Feb 2025
Lord Holmes warns of increasingly ‘urgent’ need to regulate AI
The real-world negative impacts of artificial intelligence will only get worse if the UK does not move to regulate the technology in a way that centres on accountability, trust and public participation, says Lord Holmes Continue Reading
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Feature
17 Feb 2025
RAG AI: ‘Do it yourself,’ says NYC data scientist
New York City council data scientist says organisations should get their hands dirty with open source AI as his teams build AI apps to check for duplicates in legislative documents Continue Reading
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Feature
10 Feb 2025
Skills required for data engineering success
We look at what IT leaders can do to help untangle the numerous structured and unstructured data sources that exist in a modern enterprise Continue Reading
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Opinion
07 Feb 2025
Secure software procurement in 2025: A call for accountability
Outgoing CISA chief Jen Easterly called on buyers to demand better security standards from their software suppliers. The Security Think Tank considers what better means, and what best practice for secure software procurement looks like in 2025. Continue Reading
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News
06 Feb 2025
Data maturity survey finds a quarter of organisations with no strategy
One quarter of organisations surveyed for the third Carruthers and Jackson Data Maturity Index found to have no data strategy as they increase artificial intelligence engagement Continue Reading
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News
05 Feb 2025
MoD set to develop £50m data analytics platform with Kainos
The Ministry of Defence has chosen IT services provider Kainos to develop its £50m data analytics platform across all armed services, over a three-year programme Continue Reading
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News
30 Jan 2025
ServiceNow vaunts agentic AI and announces 22% annual revenue growth
ServiceNow has declared full-year revenue close to $11bn, representing 22% year-on-year growth, as it announces a battery of agentic AI product updates Continue Reading
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News
24 Jan 2025
High Court: Sky Betting ‘parasitic’ in targeting problem gambler
UK High Court rules that Sky Betting acted unlawfully after breaching a customer’s data protection rights when it obtained his personal data through cookies and used it to profile him for the purposes of direct marketing, despite his ‘impaired’ ability to provide meaningful consent Continue Reading
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News
21 Jan 2025
Kearney, Futurum: Big enterprise CEOs make AI core to future
According to research from management consultancy Kearney and analyst firm Futurum, big company CEOs are buying into AI hopes and dreams, with a dash of prudence Continue Reading
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Opinion
13 Jan 2025
AI is meant to free up time and yet somehow… It's stealing it
Realising the liberatory potential of artificial intelligence requires a culture shift that places people before profits and productivity Continue Reading
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News
08 Jan 2025
Software AG shrinks with sale of Alfabet and Cumulocity
Software AG, Germany’s number two business software company, after SAP, has announced the latest turn in its shrinkage under the umbrella of private equity group Silver Lake Continue Reading
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Feature
19 Dec 2024
Top 10 AI and storage stories of 2024
In this 2024 review, we look at the impact of AI on data storage, what’s needed to support AI during training and inference, and storage suppliers’ responses to the rise of AI Continue Reading
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News
17 Dec 2024
Ofcom publishes Illegal Harms Codes of Practice
The codes of practice and guidance from Ofcom outline the steps online services providers can take to protect their users from illegal harms Continue Reading
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Opinion
06 Dec 2024
How AI can help you attract, engage and retain the best talent in 2025
On the Fifth Day of AI, we explore how AI is reshaping HR – boosting productivity, addressing concerns, and preparing organisations for the future. Continue Reading
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Definition
03 Dec 2024
AI readiness: What is it, and is your business ready?
Artificial intelligence (AI) readiness encompasses all the elements, processes and steps needed to prepare an organization to implement AI systems. Continue Reading
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E-Zine
03 Dec 2024
Curing cancer with computers
In this week’s Computer Weekly, we go behind the scenes at the Francis Crick Institute to find out how data science and AI support its groundbreaking medical research. As courts on both sides of the Atlantic target Google, we analyse the legal threats for Big Tech. And our latest buyer’s guide examines cloud and object storage. Read the issue now. Continue Reading
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Opinion
02 Dec 2024
Unwrapping the benefits of AI for marketing
In the first of a new series of articles, the 12 Days of AI, we explore how AI is being used in marketing, the benefits and key use cases, as well as concerns and how marketers can best take advantage of AI Continue Reading
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Feature
29 Nov 2024
Cloud data lakes: Where do they fit and what are their benefits?
We look at cloud data lakes, what they are, where they fit in the data management lifecycle, their benefits and the key providers in the hyperscaler clouds Continue Reading
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News
22 Nov 2024
Qlik expands cloud footprint to India
The data analytics and business intelligence software supplier is bolstering its presence in Asia-Pacific with a cloud region in India Continue Reading
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News
31 Oct 2024
Interview: Niall Robinson, head of product innovation, Met Office
Weather and climate data is hugely valuable to government and businesses – and the Met Office is finding ways to innovate with data to deliver improved products and services Continue Reading
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Definition
24 Oct 2024
What is a business intelligence dashboard (BI dashboard)?
A business intelligence dashboard, or BI dashboard, is a data visualization and analysis tool that displays on one screen the status of key performance indicators (KPIs) and other important business metrics and data points for an organization, department, team or process. Continue Reading
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E-Zine
22 Oct 2024
CW EMEA: Legally bionic
In Sweden, the legal profession has begun a discussion around the use of artificial intelligence in the sector, in response to the increasing use of AI tools at law firms. Continue Reading
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Definition
17 Oct 2024
What is real-time business intelligence (RTBI)?
Real-time business intelligence (RTBI) combines data analytics and various data processing tools to enable access to the most relevant, up-to-the-minute data and visualizations. Continue Reading
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Blog Post
15 Oct 2024
IFS Unleashed 2024 - day #1: Industrial AI for assets, workflows, people & services
IFS CEO Mark Moffat kicked off IFS Unleashed 2024 in Orlando this week with a promise to explain how his firm is bringing ‘IFS Industrial AI’ to assets, workflows, people & services. “We’re not ... Continue Reading
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Blog Post
13 Oct 2024
What to expect from UiPath Forward & TechEd 2024
Enterprise automation and AI company UiPath takes its annual user symposium back to Las Vegas this month and we’ll be drilling into the news stream to work out the next phase in accelerated ... Continue Reading
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07 Oct 2024
Government digital transformation will be challenged by the new era of austerity
Industry leaders discuss how Labour’s ‘mission-driven’ policy approach can drive transformation in a time when austerity is looming. Continue Reading
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Opinion
23 Sep 2024
Benioff’s Agentforce gambit might just work
At Dreamforce 2024 in San Francisco, Salesforce announced the potential for its customers to embed virtual agents on its platform, so avoiding what the supplier dubs DIY GenAI. Will it work? Continue Reading
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News
23 Sep 2024
Metro Bank outsources IT to Infosys to cut costs and digitally transform
Indian IT services giant taken on to support Metro Bank’s digital transformation in multi-year deal Continue Reading
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News
18 Sep 2024
Dreamforce 24: Salesforce taps Nvidia to power Agentforce
At Dreamforce in San Francisco, Salesforce and Nvidia detail some of the tech that will power the software giant's newly launched Agentforce service Continue Reading
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News
18 Sep 2024
Public digital transformation will be challenged by austerity
Public sector and IT industry figures gathered at TechUK’s 10th annual Building the Smarter State event discussed how Labour’s ‘mission-driven’ policy approach can drive digital transformation efforts in the context of fresh austerity measures Continue Reading
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News
18 Sep 2024
Dreamforce 2024: Salesforce calls on customers to flesh out AI vision
A stream of customers helped Salesforce make the case for its Agentforce artificial intelligence offering on the opening day of the annual Dreamforce conference in San Francisco Continue Reading
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News
21 Aug 2024
Wells Fargo bank turns to AI to help families settle estates after a death
Wells Fargo bank is winning customers after using business automation software and artificial intelligence to help people manage the estates of relatives following a bereavement Continue Reading
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Blog Post
05 Aug 2024
Nerdio & Kyndryl co-create to 'tailor' a finer cut of virtual desktop
Nerdio appears to be in an evolutionary cycle of its own making designed to elevate the company above the established base of technology competencies that we already know it for. As we know, Nerdio ... Continue Reading
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News
31 Jul 2024
Court overturns Appian’s $2bn trade secrets award against Pegasystems
Business process management software suppliers Pegasystems and Appian head for retrial after a judge finds flaws in trade secrets trial Continue Reading
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26 Jul 2024
Women in Data: Barilla chief of analytics on reaching the ‘so what?’ moment with data insights
Barilla’s chief of analytics and insights, Lyndsay Weir, talks about how to get from data to results, and where the industry needs to change Continue Reading
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E-Zine
18 Jul 2024
CW EMEA: Keeping across the rules
This issue includes all you need to know about the EU’s artificial intelligence regulations, plus an in-depth look at Saudi Arabia’s ambitious smart city project. Continue Reading
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News
18 Jul 2024
DHSC ramps up departmental investment in data scientists
The Department of Health and Social Care is revealed to be the latest government entity to have invested in building out its data science capabilities Continue Reading
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Blog Post
16 Jul 2024
Atlassian details developer 'happiness' quotient, workflows should work better
Atlassian CTO Rajeev Rajan kicked off his firm’s developer experience analysis this year by saying that software development teams are, of course, dealing with more complexity than ever. Why is ... Continue Reading
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Feature
12 Jul 2024
Updating agriculture: Can data analysis save farming?
Modern agriculture is experiencing challenges due to increased costs and environmental disruption. Could data analysis help farmers overcome these issues? Continue Reading
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Feature
08 Jul 2024
Women in Data: Barilla chief of analytics on reaching the ‘so what?’ moment with data insights
Barilla’s chief of analytics and insights, Lyndsay Weir, talks about how to get from data to results, and where the industry needs to change Continue Reading
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Opinion
08 Jul 2024
Enterprises must stop GenAI experiments and start long-term strategies
Steven Webb, chief technology & innovation officer, Capgemini UK argues for enterprise organisations to put aside GenAI experimentation and build long-term strategies with it Continue Reading
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Blog Post
28 Jun 2024
MaaS Effect: NTT Data launches Tsuzumi AI on Microsoft Azure
Cloud is still changing, profoundly in many areas. Our initial (perhaps muted) reaction to the notion of Software-as-a-Service (SaaS) was quickly and exponentially expanded as we suddenly got used ... Continue Reading
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News
27 Jun 2024
IT giant Atos faces collapse if restructuring talks fail
French IT giant Atos is facing financial problems that could affect the ability of its UK arm to deliver key government contracts, including those related to NHS records in hospitals Continue Reading
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Opinion
27 Jun 2024
Databricks bids to marry AI and BI
At its recent Data+AI Summit, data platform provider Databricks introduced a product that might be a harbinger of a new wave of AI-backed Business Intelligence Continue Reading
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News
20 Jun 2024
Bupa turns to data to provide personalised health services
Private healthcare provider Bupa says a project to deploy business process automation is bringing it closer to APAC customers Continue Reading
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Blog Post
19 Jun 2024
IFS forges new alloy for industrial AI, buys Copperleaf
IFS is increasing the heat in the smelting and ore-extraction processes needed to forge its ‘industrial AI software’ technology proposition. Keen to cast a stronger, more ductile but still ... Continue Reading
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News
12 Jun 2024
Case study: BT rolls out Amazon’s generative AI developer tool to more coders
Amazon Q Developer tool has helped the telecoms giant write 200,000 lines of code Continue Reading
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Blog Post
11 Jun 2024
Pega World iNspire 2024 showcases GenAI Blueprint
Pegasystems aka Pega used its PegaWorld iNspire conference this year to showcase new enhancements and an improved user interface for Pega GenAI Blueprint – its app design-as-a-service tool designed ... Continue Reading
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Blog Post
10 Jun 2024
Pega CEO Trefler: Avoid the ‘birth of legacy systems’ via workflow automation
Pega staged the 2024 iteration/era of its Pega World iNspire user, customer, partner & practitioner conference in Las Vegas this week. The enterprise AI decisioning and workflow automation ... Continue Reading
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News
07 Jun 2024
HP loses in US fraud case against Autonomy's Mike Lynch
Autonomy founder cleared of fraud in US trial, following on from HP's $5bn write-down after tts acquisition of the data discovery firm Continue Reading
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News
03 Jun 2024
Uktech50 2024: The longlist of the UK’s influential tech leaders
UKtech50 received a record-breaking 434 nominations for the 2024 list. Unfortunately, there wasn’t space for everyone in the top 50, and as you can see for yourself in this year’s longlist, it was a difficult decision for the judges Continue Reading
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Podcast
22 May 2024
Podcast: AI and its impact on data storage
We talk to Shawn Rosemarin, vice-president for R&D at Pure Storage, about the requirements of AI workloads, and what data storage needs to cope with AI Continue Reading
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News
22 May 2024
AI Seoul Summit: 27 nations and EU to set red lines on AI risk
The countries will now work together to identify thresholds at which the risks presented by an AI model or system would be unacceptable without safeguards in place, as well as develop interoperable safety testing regimes for the technology Continue Reading
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News
14 May 2024
NetApp upgrades AFF all-flash as it targets AI storage
New AFF arrays offer performance boost for artificial intelligence, while NetApp trumpets its advantages as a provider of sustainable and intelligent infrastructure for all kinds of workloads Continue Reading
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News
09 May 2024
Ofcom publishes draft online child safety rules for tech firms
In the draft codes, Ofcom calls on technology firms to use ‘robust’ age-checking and content moderation systems to keep harmful material away from children online Continue Reading
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News
08 May 2024
Huawei launches exabyte-scale OceanStor A800 at AI workloads
Chinese storage array maker announces high-performance NAS that can build out to clusters in excess of 1 exabyte, plus NVMe flash drives of 128TB coming to market next year Continue Reading
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News
29 Apr 2024
Case study: Seeing clearly with data at Specsavers
Helen Mannion, director of global data and business transformation at high street opticians firm Specsavers, opens up about the importance of data to the organisation Continue Reading
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Opinion
24 Apr 2024
SuiteConnect London 2024: GenAI everywhere the refrain
Oracle NetSuite’s Evan Goldberg and Oracle’s business applications head Steve Miranda shared thoughts on the GenAI state of play Brian McKenna on recent customer conferences visits to London Continue Reading
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News
16 Apr 2024
CW Innovation Awards: Gleaning data insights with AI
Hong Kong-based Citic Telecom CPC has built a data platform that leverages large language models to generate insights and speed up data retrieval and analysis Continue Reading
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News
16 Apr 2024
Why Salesforce needs a data management platform
There are reports that Salesforce is looking to acquire Informatica, but such a move needs to fit with its AI and GenAI strategy Continue Reading
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News
15 Apr 2024
Quickwit claims big advantage in log file search and index
When the logs are the data: Startup Quickwit claims late entrant advantage in log file search and index with bigger datasets and better analytics on reduced infrastructure Continue Reading
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News
11 Apr 2024
AI skills gap blocking public sector take-up
A Salesforce report claims that a lack of skills in artificial intelligence is preventing effective take-up of generative AI to enhance frontline citizen services across the public sector Continue Reading
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News
11 Apr 2024
How GenAI use is evolving for Google Cloud customers
With more than one million developers now using Google Cloud’s generative AI systems to power their tools, Google customers have gone beyond experimentation and are now building their own agents Continue Reading
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News
10 Apr 2024
Borussia Dortmund nets operational gains with Wi-Fi 6E
Cloud networking provider selected to deploy Wi-Fi 6E and analytic services at Germany’s largest football stadium to ensure what is claimed to be ‘unparalleled’ fan experience and optimised matchday operations Continue Reading
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News
10 Apr 2024
Salesforce helps customers establish bug bounty programmes
Salesforce has added new learning content to its Trailhead platform designed to help customers develop their own bug bounty programmes Continue Reading
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News
28 Mar 2024
HM Treasury builds out its data science team
Team of data scientists expands as Treasury looks to drive ‘data transformation’ across department Continue Reading
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News
27 Mar 2024
Generative AI: Databricks unveils open source large language model
Enterprise customers are shifting to open source options to build customised generative AI tools using their own data, says Databricks Continue Reading
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Definition
12 Mar 2024
What is Microsoft Power BI? Uses, features and guide
Microsoft Power BI is a business intelligence (BI) platform that provides nontechnical business users with tools for aggregating, analyzing, visualizing and sharing data. Continue Reading
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News
06 Mar 2024
Interview: How a fundraiser became more data-savvy
We speak to a fundraiser in the charity sector about how an apprenticeship in data analytics has given her Excel, PowerBI and Power Query skills Continue Reading
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News
20 Feb 2024
Uber CEO denies pricing algorithm uses ‘behavioural patterns’
Uber workers are concerned about what data is being used by the company’s algorithm to set variable pay and pricing levels after CEO Dara Khosrowshahi admits to using drivers’ ‘behavioural patterns’ Continue Reading
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Definition
06 Feb 2024
data sampling
Data sampling is a statistical analysis technique used to select, manipulate and analyze a representative subset of data points to identify patterns and trends in the larger data set being examined. Continue Reading
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Definition
05 Feb 2024
self-service analytics
Self-service analytics is a type of business intelligence (BI) that enables business users to access, manipulate, analyze and visualize data, as well as generate reports based on their discoveries. Continue Reading
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News
30 Jan 2024
Oracle to fine-tune AI for the enterprise
Oracle AI developments aim to blend enterprise data and LLMs across its technology stack and SaaS portfolio Continue Reading
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News
23 Jan 2024
UN chief blasts AI companies for reckless pursuit of profit
The United Nations general secretary has blasted technology companies and governments for pursuing their own narrow interests in artificial intelligence without any consideration of the common good, as part of wider call to reform global governance Continue Reading
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Opinion
11 Jan 2024
Redefining the cyber domain to tackle the challenges of tomorrow
Emerging technologies have brought about a new age of cyber – and we need a 360-degree collaborative approach more than ever to succeed Continue Reading
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Feature
02 Jan 2024
Data: the golden thread of military defence
Information has been the lifeblood of warfare for centuries and modern data strategies are no different. From frontline fighters to logistics, manufacturing, R&D, and recruitment, data is crucial Continue Reading