Business intelligence software
Business intelligence (BI) is regularly rated as a top investment priority by CIOs. Smart use of business intelligence software, analytics and datawarehousing make sure that the right information is delivered to the right people, helping them to make better and more timely decisions. In this section, we analyse the latest trends and technologies for successful BI.
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E-Zine
21 Aug 2025
CW APAC – Trend Watch: Business intelligence and analytics
Artificial intelligence is changing the landscape of business intelligence and analytics. In this handbook, Computer Weekly looks at the ways in which the technology is shaping the future of the field, the importance of building trust in data, and why Standard Chartered is modernising its governance. Continue Reading
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News
26 May 2025
Gprnt platform to ease sustainability reporting
Singapore businesses can now automatically generate basic sustainability reports free of charge using Gprnt, a platform aimed at simplifying reporting and unlocking green financing Continue Reading
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News
19 Feb 2026
Minister wants ‘logical conclusion’ to review of digital evidence in light of Post Office scandal
House of Lords debate saw government minister make an ambiguous promise in regard to the treatment of computer evidence in court Continue Reading
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News
19 Feb 2026
India AI Impact Summit begins
The summit aims to democratise AI and bridge the growing divide between countries, but critics warn that it risks becoming a mere spectacle if the technology only serves the interests of power and profit Continue Reading
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News
16 Feb 2026
Pascal Brier, Capgemini: AI will prove its enterprise truth this year
Capgemini’s chief innovation officer says the 2025 rise and deployment of artificial intelligence agents put enterprise AI progress on hold, but laid the ground for acceleration to come Continue Reading
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News
12 Feb 2026
Large language models provide unreliable answers about public services, Open Data Institute finds
Research questions AI’s trustworthiness in giving people accurate information about government services Continue Reading
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Feature
11 Feb 2026
AI enters its ‘grassroots backlash’ era
As artificial intelligence permeates aspects of the economy and society, individuals and civic groups are devising creative ways to rebel - but any impact on AI’s development, adoption and regulation is unclear Continue Reading
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News
10 Feb 2026
Second ever international AI safety report published
More than 100 artificial intelligence experts have produced the second international AI safety report ahead of a summit in India, outlining a high degree of uncertainty about the development and risks of AI Continue Reading
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News
05 Feb 2026
DWP rejigs operating model for data transformation by 2030
The Department for Work and Pensions’ 2023-2030 data strategy aims to modernise systems, slash costs by 20%, promote data sharing, and embed a data culture in a hub and spoke model Continue Reading
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News
29 Jan 2026
SAP overcomes rough start to post 8% growth
SAP reports €36.8bn for 2025, up 8%, despite what CEO Christian Klein called a ‘rough start to the year’ due to geopolitical unrest from tariff conflict between the US and the EU Continue Reading
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News
22 Jan 2026
JPMorgan CEO urges slowdown of AI roll-out to ‘save society’
The rapid proliferation of artificial intelligence will prompt ‘civil unrest’ if governments and companies fail to protect workers from its displacing effects, says JPMorgan boss Continue Reading
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Feature
22 Jan 2026
Estonian healthtech a hotbed of innovation for UK and Europe
Estonia is a thriving hub for advancements in healthcare technology, harnessing artificial intelligence and genomics. Its healthtech industry is targeting the UK and Europe for collaboration and market development Continue Reading
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E-Zine
22 Jan 2026
CW EMEA: Women in Cyber
In this quarter’s issue of CW EMEA, we look at the decision in Sweden to discontinue the use of a machine learning model to identify benefit fraud. The country’s Data Protection Authority became involved in November 2024, when it was revealed that a machine learning system being used by Försäkringskassan, the Swedish Social Insurance Agency, was disproportionally and wrongly flagging certain groups for further investigation over social benefits fraud. We also explore the impact of Women in Cybersecurity Middle East’s partnership with Black Hat MEA. Read the issue now. Continue Reading
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News
21 Jan 2026
Interview: Barry Panayi, group chief data officer, Howden
The fast-growing insurance firm wants data insights and artificial intelligence to give customer-facing employees all the information they need at their fingertips through data-powered conversational interfaces Continue Reading
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News
13 Jan 2026
UK open banking is eight years old and ready to grow into the wider economy
The next phase of open banking will have a greater impact as it morphs into cross-sector open finance Continue Reading
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News
07 Jan 2026
Interview: Diana Schildhouse, chief data and analytics officer, Colgate-Palmolive
The consumer goods giant is taking its advanced analytics approach and adding AI for greater value, but its data leader stresses the importance of getting the data foundations in place first Continue Reading
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Opinion
07 Jan 2026
Why AI agent recoverability is vital for business resilience
While AI agents are transforming operations they bring risks. Governance, monitoring, and instant rollback can help with resilience, trust, and safe innovation Continue Reading
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Feature
06 Jan 2026
Results and prospects for AI in business applications in 2026
Agentic AI dominated enterprise IT discourse in 2025, evolving from generative AI. In 2026, AI convergence and governance will determine AI’s impact on enterprise IT Continue Reading
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Feature
05 Jan 2026
How charities are using customer applications to boost support
Age UK, Yorkshire Wildlife Trust and the RSPCA reveal the CRM and digital experience platforms – along with other marketing technologies – they use to help boost support Continue Reading
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News
05 Jan 2026
Falcon and beyond: Abu Dhabi’s blueprint for national AI governance
Through national frameworks, open-source innovation and homegrown models such as Falcon, Abu Dhabi is shaping a distinctive approach to AI governance and deployment Continue Reading
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News
02 Jan 2026
ServiceNow predicts more than one million new AI-driven jobs in UAE by 2030
Enterprise AI adoption, national strategy and large-scale digital transformation programmes are set to reshape the UAE labour market and technology landscape, according to ServiceNow research Continue Reading
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News
31 Dec 2025
Top 10 business applications stories of 2025
There is no doubt what took centre stage in the theatre of business applications in 25: agentic AI, surpassing pre-2022 AI, and generative AI. C-level executives bang the AI drum while enterprises find value Continue Reading
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News
30 Dec 2025
PwC: AI, cloud and next-generation networks redefine the Middle East’s TMT future
From sovereign cloud and AI compute to gaming and quantum, PwC research shows how the region is reshaping growth, competitiveness and digital sovereignty Continue Reading
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News
30 Dec 2025
Top 10 technology ethics stories of 2025
Here are Computer Weekly’s top 10 tech ethics stories of 2025 Continue Reading
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Opinion
19 Dec 2025
Unlocking the value of multi-agent systems in 2026
Enterprises are likely to shift from single-task AI to multi-agent systems, enabling autonomous, adaptive operations, but trust and orchestration remain problematic Continue Reading
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Feature
16 Dec 2025
Court rule that fuelled Post Office’s prosecution rampage: Everything you need to know
This guide contains essential information about the legal rule that enabled the Post Office to wrongly prosecute subpostmasters Continue Reading
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News
12 Dec 2025
University of York plumps for Workday to spruce up HR and finance
The University of York is replacing 57 HR and finance systems with a Workday platform, supported by KPMG, aiming for real-time insights and simpler processes Continue Reading
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Blog Post
10 Dec 2025
NTT DATA 2026 AI analysis points to maverick playbook moves
AI is here, but is it? Through the rise and development of predictive, generative and agentic AI services, we have heard so many vendors (and indeed AI advocates and evangelists) tell us about the ... Continue Reading
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Feature
09 Dec 2025
The agentic AI future of enterprise architecture
As agentic AI changes business processes, it will also redraw the role of enterprise architecture Continue Reading
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News
09 Dec 2025
How Oracle Red Bull Racing is driving Formula 1 into the future with cloud, AI and data
Access to the F1 team’s garage in Abu Dhabi reveals how Monte Carlo simulations, artificial intelligence and Oracle Cloud Infrastructure power split-second decisions, strategy and championship-winning performance Continue Reading
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News
09 Dec 2025
Cloudera CEO on the Middle East’s hybrid AI future: ‘Workload portability is the foundation’
Charles Sansbury explains how Gulf enterprises are driving demand for private AI, data sovereignty and hybrid architectures as hyperscalers compete for their workloads Continue Reading
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Opinion
01 Dec 2025
How to build a data dream team
Why you need to get the right data team in place before you start to deploy AI in your organisation. Continue Reading
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Feature
28 Nov 2025
Can business software empower rather than control workers?
Acclaim Autism is a US organisation that has increased employee task discretion, with an increase in insurance approvals by using AI – but worker autonomy is declining across the UK Continue Reading
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News
25 Nov 2025
Emirates Group partners with OpenAI to accelerate enterprise-wide AI transformation
The airline will deploy ChatGPT Enterprise and build an AI Centre of Excellence as it accelerates digital transformation across operations, customer experience and future air mobility Continue Reading
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News
24 Nov 2025
Interview: Ian Ruffle, head of data and insight, RAC
Real-time data insights and artificial intelligence are central to supporting the RAC’s motoring services and to getting drivers back on the road as quickly as possible Continue Reading
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News
19 Nov 2025
Workday sets out to reinvent ERP with agentic AI platform
At Workday Rising EMEA, the HR and financial applications SaaS supplier signalled a new phase of development as an agentic AI platform provider that might disrupt traditional ERP Continue Reading
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News
19 Nov 2025
Dubai Airshow 2025: AI and technology transforming air mobility
Leaders reveal how AI, automation and data-driven innovation are reshaping airports, airlines and passenger experiences Continue Reading
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News
05 Nov 2025
SAP TechEd 2025: Make AI real, grind in data
SAP TechEd in Berlin put an accent on building agentic and generative AI systems to create real business outcomes, beyond what its executives say is excessive hype Continue Reading
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Blog Post
04 Nov 2025
SitecoreAI aims AI at centre of the new marketing mix
SitecoreAI is a composable SaaS platform featuring the company’s Agentic Studio toolset with ready-made AI agents that offer developers a route to building marketing and digital experience ... Continue Reading
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News
28 Oct 2025
Amazon links planned mass layoff to AI
E-commerce giant Amazon has cited artificial intelligence as a key driver of its decision to lay off thousands of its corporate employees Continue Reading
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News
22 Oct 2025
Render Networks unveils next-generation business intelligence platform
Digitising network provider embeds advanced data and AI capabilities in bid to ‘redefine’ how entire broadband value chain anticipates risks, forecasts outcomes and uncovers opportunities across large-scale environments Continue Reading
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Blog Post
20 Oct 2025
What to expect from IFS Industrial X Unleashed
Staged on Thursday, 13 November 2025, New York City plays host to IFS Industrial X Unleashed NYC. Billed as “more than just another industry showcase”, industrial AI company IFS promises a ... Continue Reading
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News
17 Oct 2025
UK Salesforce execs: Agentforce begins to stoke new business forms
Salesforce UK CEO Zahra Bahrololoumi and CTO Paul O’Sullivan put Dreamforce 2025 discourse about agentic AI into a UK context Continue Reading
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News
09 Oct 2025
Cloudera Evolve London: 91% of organisations say data unfit for AI purposes
Cloudera research finds only 9% of organisations have fully AI-ready data, with siloed data and security major barriers to enterprise AI success, as well as gender bias in AI development Continue Reading
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News
29 Sep 2025
Women’s Rugby World Cup premiered GenAI for broadcast match analysis
England’s triumph at the Women’s Rugby World Cup also saw the debut of generative AI for real-time broadcast rugby match analysis Continue Reading
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Feature
12 Sep 2025
How AI can help to optimise supply chains under pressure
Globalisation boosted trade for decades, but crises, tariffs and climate change have made supply chains more fragile. Companies are responding with AI, nearshoring and planning Continue Reading
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News
08 Sep 2025
Splunk.conf: Splunk and Cisco showcase unified platform
With 18 months having elapsed since Cisco closed its acquisition of Splunk, joint platform capabilities and developments are being showcased at the annual Splunk.conf fair Continue Reading
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News
04 Sep 2025
Mercedes-AMG Petronas F1 team chooses SAP Cloud ERP to gain edge
Formula 1 team Mercedes-AMG Petronas has chosen SAP Cloud ERP to help it comply with upcoming regulatory changes from the FIA Continue Reading
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Feature
03 Sep 2025
Ethical challenges of LGBTQ+ data protection
America has rolled back data protection policies for the LGBTQ+ community, but what does that mean for the rest of the world? Continue Reading
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Feature
02 Sep 2025
Interview: Holland & Barrett CDO preparing a Michelin star-worthy data strategy
Holland & Barrett’s chief data officer discusses the framework – and reasons – behind the retailer’s multi-layered data strategy Continue Reading
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Definition
27 Aug 2025
What is product analytics, and why is it important?
Product analytics is the process of gathering and transforming user-level data into insights that reveal how customers interact with specific products. Continue Reading
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Blog Post
21 Aug 2025
IFS points to ‘invisible revolution' in Industrial AI
Industrial AI software company IFS has released a global study detailing the scale of Industrial AI adoption across industries. The research aims to suggest that there is an “invisible revolution” ... Continue Reading
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E-Zine
21 Aug 2025
CW APAC – Trend Watch: Business intelligence and analytics
Artificial intelligence is changing the landscape of business intelligence and analytics. In this handbook, Computer Weekly looks at the ways in which the technology is shaping the future of the field, the importance of building trust in data, and why Standard Chartered is modernising its governance. Continue Reading
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Feature
20 Aug 2025
Is it time to build an AI factory?
If artificial intelligence is to deliver real benefits, firms need to scale its deployment. Developing an internal AI factory, akin to a digital factory model used by some, is one option Continue Reading
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E-Zine
19 Aug 2025
A winning formula for peak performance
In this week’s edition of Computer Weekly, we take a look under the hood at the IT powering the McLaren Formula 1 team, with the help of its director of business technology, Dan Keyworth. We also delve into the Metropolitan Police’s controversial plans to expand its use of live facial recognition technology to counteract budget and job cuts in the force. Read the issue now. Continue Reading
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News
15 Aug 2025
Vodafone Greece automates deals for customers, saves 500 staff-days of work
Vodafone Greece hired an implementation partner for a business process management project while its own staff observed and learned how to use the technology Continue Reading
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News
13 Aug 2025
ODI tells EU to balance AI safeguards with innovation promotion
The Open Data Institute has published a manifesto to guide European Union data and artificial intelligence policy formation Continue Reading
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Feature
11 Aug 2025
Will CDPs deliver on the marketing promise of personalisation?
Customer data platforms are being touted by suppliers as the means to deliver the single customer view after which organisations have long lusted. Will the promise finally be delivered? Continue Reading
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Blog Post
06 Aug 2025
What to expect from o9 Solutions aim10x Americas 2025
Summer is over, folks, so it’s time for the European and North American technology conference circuit to get back into gear and the Computer Weekly Developer Network team wants to start things off ... Continue Reading
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Blog Post
29 Jul 2025
The future of enterprise AI is built on data, not applications
This is a guest blogpost by Andy MacMillan, CEO of Alteryx Market consolidation has been rife in the enterprise IT market this year, the most significant move happening in late May with ... Continue Reading
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Feature
29 Jul 2025
Building digital resilience in retail
Retail is suffering economically and from hacking attacks. What steps can retailers can take to prevent cyber attacks, supply chain disruptions and migration downtime? Continue Reading
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Feature
25 Jul 2025
Data, digital receipts and demanding customers
More UK retailers are switching from paper to digital receipts, but what are the benefits and challenges, and what are the tech implications? Continue Reading
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News
25 Jul 2025
Interview: Cambridge Consultants CEO Monty Barlow scans for tech surprises
Cambridge Consultants is a technology and consulting business unit of Capgemini. Its chief executive, Monty Barlow, talks about its heritage and vision for the future of digital technology Continue Reading
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News
24 Jul 2025
SAP Q2 2025: 9% revenue growth to €9bn, with steady pace in cloud ERP
Amid what SAP CEO Klein has called this year’s ‘economic uncertainty’, the supplier posted 9% revenue growth for Q2 2025, with cloud revenue up 24% Continue Reading
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Feature
23 Jul 2025
Predictive analytics in policing: Weighing up the pros and cons
While extensive powers of crime prediction are still some time away, policing is already making use of predictive analytics – but what are its benefits and risks? Continue Reading
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News
23 Jul 2025
Judge questions HP’s ‘exaggerated’ Autonomy loss claim
Did HP pay 10% more than it needed to for Mike Lynch’s company? Continue Reading
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News
21 Jul 2025
Interview: Alexandra Willis, director of digital media and audience development, The Premier League
Digital media is core to engaging nearly two billion fans of Premier League football around the world, with data analytics and AI playing an ever-more important role Continue Reading
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E-Zine
17 Jul 2025
CW EMEA: Vive la AI
In this quarter’s CW EMEA, we look at how one of the Netherlands’ leading technology education centres, Eindhoven University of Technology, fell victim to sophisticated cyber attacks. What unfolded in the university’s reaction is evidence that the hard work and preparation for such an event pays off. Continue Reading
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Feature
16 Jul 2025
Pure Storage profits from all-flash, as-a-service and cloud focus
Storage profile: Pure Storage evolves its all-flash offer across multiple workloads while embracing cloud models in data management, as-a-service and containerisation Continue Reading
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Opinion
10 Jul 2025
SAP’s Christian Klein – cloud, data, AI: How to harness new engines of progress
SAP’s chief executive outlines the triadic philosophy behind the company’s approach to business AI Continue Reading
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Opinion
04 Jul 2025
From the FBI to F&A: lessons learnt in safeguarding systems and data
One chief information security officer shares her experience of marshalling what she learned at the FBI for business security, with a particular focus on finance and accounting Continue Reading
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E-Zine
01 Jul 2025
Empowering professionals
In this week’s Computer Weekly, we put HMRC’s online IR35 status checker under the microscope, after an FOI response revealed usage of the tool has plummeted over the past three years. We also hear how GenAI is being put to the test to enhance the customer experience for users in the healthcare and financial services space, before turning our attention to how AI is changing the way LinkedIn meets its users’ needs. Read the issue now. Continue Reading
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News
20 Jun 2025
UK data reforms become law
UK passes wide-ranging data protection reforms to ‘simplify’ organisations’ sharing and processing of data, but questions remain whether changes will be accepted by European Commission when renewing UK data adequacy Continue Reading
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News
18 Jun 2025
Workday UK head Dan Pell: Managing AI agents requires system of record
Speaking with Computer Weekly at Workday’s Elevate 2025 event in London, its UK and Ireland general manager discussed what it will mean to manage digital labour Continue Reading
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News
13 Jun 2025
CIOs baffled by ‘buzzwords, hype and confusion’ around AI
Alan Trefler, CEO of Pegasystems, is scathing about big tech companies that are pushing the use of AI agents and large language models for business-critical applications Continue Reading
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Definition
12 Jun 2025
What is SAP BW (Business Warehouse)?
SAP Business Warehouse (BW) is a model-driven data warehousing product based on the SAP NetWeaver ABAP platform. Continue Reading
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E-Zine
10 Jun 2025
Escaping an X
In this week’s Computer Weekly, the public’s changing relationship with social media is put under the microscope, as users become discomforted by changing content moderation policies. HMRC’s hunt for a hyperscaler to oversee a 10-year datacentre exit project has proven controversial – we examine the issues. And we hear from Virgin Atlantic’s vice-president of data and artificial intelligence about the company’s efforts to improve the customer experience. Read the issue now. Continue Reading
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News
06 Jun 2025
UK ICO publishes AI and biometrics strategy
The UK data regulator has outlined how it will approach the regulation of artificial intelligence and biometric technologies, which will focus in particular on automated decision-making systems and police facial recognition Continue Reading
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News
04 Jun 2025
Interview: Pega’s ‘Blueprint’ for breaking the curse of legacy IT
Legacy IT is a drag on profits and innovation, but AI agents will help companies rebuild their processes better than before, claims Pegasystems CTO Don Schuerman Continue Reading
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Blog Post
02 Jun 2025
What to expect from Aera Technology AeraHUB 25
After an extended sojourn on the road for the US spring/summer technology conference season, the Computer Weekly Developer Network blog is home in London for Aera Technology’s cofe UK gathering. ... Continue Reading
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News
02 Jun 2025
NPCC calls for better tech investment
The National Police Chiefs’ Council sets out a series of digital ambitions and asks for £220m per year in the upcoming spending review to scale up science and technology capabilities Continue Reading
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News
02 Jun 2025
Infosecurity 2025: NCA cyber intelligence head spells out trends
Will Lyne, head of cyber intelligence at the National Crime Agency, sketches out cyber criminal trends as ransomware and other attack varieties become democratised beyond Russophone, skilled software developers Continue Reading
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Feature
30 May 2025
How not to go off the rails with agentic AI
When enterprises multiply AI, to avoid errors or even chaos, strict rules and guardrails need to be put in place from the start Continue Reading
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News
29 May 2025
Sapphire 2025: BASF evolves business with move to SAP S/4Hana
Germany-based global chemical giant BASF has elected to move its SAP IT estate to S/4Hana private cloud to evolve its business in uncertain times Continue Reading
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News
26 May 2025
Gprnt platform to ease sustainability reporting
Singapore businesses can now automatically generate basic sustainability reports free of charge using Gprnt, a platform aimed at simplifying reporting and unlocking green financing Continue Reading
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News
21 May 2025
Sapphire 2025: SAP mints business AI flywheel with Palantir on board
SAP CEO Christian Klein put economic and geopolitical uncertainty at the centre of the opening keynote at the supplier’s global Sapphire event in Orlando Continue Reading
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News
15 May 2025
Smart ball analytics proves value in rugby
Welsh professional rugby player Dan Biggar gives his thoughts on the role of data analytics in his sport, at an event where the Sportable smart ball was demonstrated Continue Reading
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Feature
09 May 2025
How GenAI-driven knowledge management can enhance customer experience
Generative AI’s use for knowledge management (KM) is growing in customer experience programmes, suggesting a new vocation for KM. We find out how Continue Reading
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Feature
08 May 2025
Early days for small language models and AI at the edge
Small language models could be more cost-effective to deploy than LLMs, offering greater privacy and performing specific tasks better. But is it too early for SLMs? Continue Reading
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Feature
06 May 2025
How generative AI is playing out in the media industry
GenAI is proving a double-edged sword in society at large, but especially in the creative industries Continue Reading
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Feature
06 May 2025
Agentic AI could yield creative futures if it augments human workers
Can artificial intelligence systems capable of autonomous action and decision-making become a reality that augments human workers? Or will they be agents of oppression, hell-bent on efficiency? Continue Reading
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News
29 Apr 2025
Edinburgh University evaluation of NHS AI Lab finds early promise
A report into the NHS AI Lab from the University of Edinburgh identifies early signs of return on investment amid barriers to scaling and implementation Continue Reading
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Blog Post
28 Apr 2025
Appian evolves & extends 'AI in business processes' platform vision
Business process platform company Appian used its Appian World 2025 conference this week to detail its newly announced agentic AI platform enhancements to help organisations build, deploy and scale ... Continue Reading
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News
21 Apr 2025
Top APAC firms recognised at innovation awards
Citic Telecom, CapitaLand Investment and DBS Bank were among the region’s top industry innovators recognised for their digital transformation efforts at the Computer Weekly Innovation Awards APAC 2025 Continue Reading
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News
21 Apr 2025
CW Innovation Awards: Taking the big bang approach to reporting
A company-wide SAP revamp has transformed Bosch Global Software Technologies’ financial and HR processes, delivering granular insights and streamlined operations Continue Reading
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Blog Post
08 Apr 2025
Turning data into gold: the business intelligence story
This is a guest blogpost by Phil Abbott, Director at ABS Limited. Businesses often struggle with data overload. They have mountains of information stored in their ERP systems, from transaction ... Continue Reading
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News
24 Mar 2025
Oracle plants agentic AI flag in business process automation
Oracle promotes its Agentic AI Studio, unveiled at OracleCloud World Tour London, as an avowed business process automation accelerant Continue Reading
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News
06 Mar 2025
NHS chief data officers concerned by FDP roll-out
The Chief Data and Analytical Officers Network has raised concerns over the way the NHS Federated Data Platform is being implemented and NHS England’s approach to its adoption Continue Reading
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News
06 Mar 2025
TDX 2025: Salesforce vaunts Agentforce 2dx as evolved agentic AI platform
Salesforce unveils Agentforce 2DX as further development of its autonomously agentic AI platform at its developer conference in San Francisco Continue Reading
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Podcast
03 Mar 2025
Podcast: S4Capital’s Martin Sorrell on AI and the enterprise
We talk to Sir Martin Sorrell of S4Capital about the use of artificial intelligence in advertising and marketing and how enterprises can take advantage of the productivity it offers Continue Reading
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Blog Post
28 Feb 2025
SLM series - DataStax: Inside the ‘moving parts’ of AI
This is a guest post for the Computer Weekly Developer Network written by Dom Couldwell in his capacity as head of field engineering EMEA, DataStax. Couldwell writes in full as follows… Building a ... Continue Reading
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News
26 Feb 2025
Lord Holmes warns of increasingly ‘urgent’ need to regulate AI
The real-world negative impacts of artificial intelligence will only get worse if the UK does not move to regulate the technology in a way that centres on accountability, trust and public participation, says Lord Holmes Continue Reading