Information management

Nominations open for Computer Weekly Innovation Awards APAC 2025

Computer Weekly is looking for nominations for its 2025 Innovation Awards to honour digital transformation initiatives that have transformed organisations in six industries Continue Reading

By

• Aaron Tan, TechTarget

AI and analytics? Been there, done that

In a recent article, I covered a discussion I’d previously had with a company called Luzmo that enables SaaS players to more easily build advanced analytics capabilities into their solutions. This ... Continue Reading

By

• Dale Vile, Freeform Dynamics

Metropolitan Police officer dismissed for unlawfully accessing Sarah Everard files

Over 100 Met Police officers and staff have been investigated for accessing sensitive data related to the Sarah Everard case, leading to the dismissal of a Roads and Transport officer who accessed the information while off-duty Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

What is a business intelligence analyst and what do they do?

Business intelligence analysts are key members of BI teams. Here's a look at the job, the skills it requires, salary levels and how the role of a BI analyst is evolving. Continue Reading

By

• Mary K. Pratt

The pros and cons of Drupal

Drupal is a highly customizable and scalable CMS, which makes it suitable for large organizations. Yet, inexperienced admins often struggle with its steep learning curve. Continue Reading

By

• Reda Chouffani, Biz Technology Solutions

Qlik expands cloud footprint to India

The data analytics and business intelligence software supplier is bolstering its presence in Asia-Pacific with a cloud region in India Continue Reading

By

• Aaron Tan, TechTarget

IT and business leaders face big gap in understanding of data priorities

There appears to be a gap between what business leaders want to do with artificial intelligence and the IT capabilities of their organisation Continue Reading

By

• Cliff Saran, Managing Editor

Is AI-generated content copyrighted?

The current legal landscape surrounding AI-generated content is murky and fraught with confusion. Here's where it currently stands and what to know before publishing. Continue Reading

By

• George Lawton

ORG urges ICO to revise public sector enforcement approach

The Open Rights Group is urging the Information Commissioner’s Office to revise its light touch approach to public sector data protection issues, arguing that its experimental policy of limiting its enforcement actions to reprimands and notices, rather issuing fines, is allowing bad practices to continue largely unabated Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Government issues strategic priorities for online safety regulator Ofcom

Technology secretary Peter Kyle sets out the government’s strategic priorities for how Ofcom should approach regulating online safety, including embedding safety by design and supporting innovation in technologies to help protect people online Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Post Office project taking control of Horizon data from Fujitsu as part of messy split

The Post Office will no longer rely on Fujitsu for Horizon data past and present once cloud migration project is complete, in a major uncoupling of the 30-year relationship Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Interview: Raymond Boyle, vice-president of data and analytics, Hyatt Hotels

Data culture is a key focus for the strategy at the global hotel chain, especially as AI opens up new opportunities to drive personalisation and trust with customers Continue Reading

By

• Mark Samuels

Adventures in AI at Tripadvisor

In this week’s Computer Weekly, we find out how travel site Tripadvisor is embracing AI to offer new products and services to its users. Gartner says the chance of a successful digital project is like ‘flipping a coin’ – we went to its annual IT leadership symposium to ask why. And we examine what companies must do to comply with the EU’s new NIS2 cyber security rules. Read the issue now. Continue Reading

How banks are navigating the AI landscape

Industry experts discuss the transformative potential of artificial intelligence in banking, while addressing the challenges and governance implications of integrating AI into financial services Continue Reading

By

• Aaron Tan, TechTarget

Denmark’s AI-powered welfare system fuels mass surveillance

Research reveals the automated tools used to flag individuals for benefit fraud violate individuals’ privacy and risk discriminating against marginalised groups Continue Reading

By

• Josh Osman, Computer Weekly

How to implement a business intelligence project in 7 steps

The BI implementation process involves a series of steps that organizations need to take to ensure projects are completed successfully and meet business goals. Continue Reading

By

• Jeff McCormick

Big data analytics and business intelligence: A comparison

BI and big data analytics support different types of analytics applications and using them in complementary ways enables a comprehensive data analysis strategy. Continue Reading

By

• Donald Farmer, TreeHive Strategy

How to build an effective business intelligence strategy

Explore the eight steps organizations need to develop and implement a successful business intelligence strategy, as well as some of the challenges staff can encounter. Continue Reading

By

• Mary K. Pratt

MPs hold first ever debate on live facial recognition

MPs have held an open debate on police use of live facial recognition technology for the first time since it was initially deployed by the Met Police in August 2016 Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

The future of business intelligence: 10 top trends in 2024

Various trends are affecting the current state of BI initiatives and their future direction. Here are 10 key ones that corporate leaders and BI teams should be aware of. Continue Reading

By

• Donald Farmer, TreeHive Strategy

Police cloud project raises data protection concerns despite legal reforms

Ongoing data protection issues with the use of hyperscale public cloud infrastructure by UK police could complicate the ambitions of nine forces to move their common records management system into the cloud Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Innovating with weather data at the Met Office

In this week’s Computer Weekly, we find out how the Met Office is using its vast stores of weather data to create innovative new products. Our latest buyer’s guide looks into identity and access management systems. And we examine the geopolitical threats that could curb the openness of open source. Read the issue now. Continue Reading

Interview: Niall Robinson, head of product innovation, Met Office

Weather and climate data is hugely valuable to government and businesses – and the Met Office is finding ways to innovate with data to deliver improved products and services Continue Reading

Fresh concerns over NHS England registries procurement

Clinicians and technologists behind a number of medical devices registries being brought together by NHS England on a new common platform have accused the health service of flouting public sector procurement regulations Continue Reading

By

• Alex Scroxton, Security Editor

What is qualitative data?

Qualitative data is descriptive information that focuses on concepts and characteristics, rather than numbers and statistics. Continue Reading

By

• Robert Sheldon

AI in business intelligence: Uses, benefits and challenges

AI tools are becoming a key part of BI systems, both to add new analytics capabilities and simplify tasks. Here's what you need to know about using AI in the BI process. Continue Reading

By

• Donald Farmer, TreeHive Strategy

Interview: Petra Molnar, author of ‘The walls have eyes’

Refugee lawyer and author Petra Molnar speaks to Computer Weekly about the extreme violence people on the move face at borders across the world, and how increasingly hostile anti-immigrant politics is being enabled and reinforced by a ‘lucrative panopticon’ of surveillance technologies Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Snowflake brings AI to data for Australian businesses

At the Sydney leg of the Snowflake World Tour, the company showcased how its platform simplifies data management, reduces costs and drives AI adoption for Australian businesses Continue Reading

By

• Stephen Withers

UK government launches AI assurance platform for enterprises

The platform is designed to drive demand for the UK’s artificial intelligence assurance sector and help build greater trust in the technology by helping businesses identify and mitigate a range of AI-related risks Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Lords shoplifting inquiry calls for facial recognition laws

A Lords committee has expressed concern about the use of facial recognition technology by retailers to combat shoplifting, and is calling on the government to introduce new laws to ensure there are minimum standards for their deployments Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Starmer announces tech-enabled crackdown on people smuggling

The UK government has announced a further £75m of funding for its Border Security Command, meaning it will now have £150m over two years to spend on new technologies and staff Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

10 top benefits of business intelligence for companies

By using BI tools to analyze data and drive better business decisions, organizations can improve their operations and gain the benefits and advantages outlined here. Continue Reading

By

• Donald Farmer, TreeHive Strategy

Traditional BI vs. self-service BI: Differences and uses

Traditional and self-service business intelligence are different approaches to BI initiatives. Here's what you need to know to decide which is right for your BI needs. Continue Reading

By

• Chris Tozzi

Data bill aims to boost police and NHS productivity

In this week’s Computer Weekly, the government’s new data bill promises to improve productivity and efficiency for the NHS and police, but will it ensure privacy as well? We talk to Dell’s global CTO about how the IT giant sees the AI boom playing out. And we examine which industries stand to benefit most from the collaboration opportunities of virtual reality. Read the issue now. Continue Reading

Virtual collaboration within and across industries – promises and challenges

New technologies enable intuitive and realistic visual and auditory landscapes that put users within applications. We look at which industries will likely illustrate the impact of virtual collaboration in commercial environments Continue Reading

By

• Martin Schwirn, Computer Weekly

What is augmented analytics?

Augmented analytics is the use of machine learning (ML) and natural language processing (NLP) to enhance data analytics, data sharing and business intelligence. Continue Reading

By

• Scott Robinson, New Era Technology

What is dimensionality reduction?

Dimensionality reduction is a process and technique to reduce the number of dimensions -- or features -- in a data set. Continue Reading

By

• Alexander S. Gillis, Technical Writer and Editor

Interview: Niall Robinson, head of product innovation, Met Office

Weather and climate data is hugely valuable to government and businesses – and the Met Office is finding ways to innovate with data to deliver improved products and services Continue Reading

By

• Mark Samuels

Data classification: What, why and who provides it

You need to know where your data is, what it is, its governance requirements and relationship to the rest of your data. We look at data classification and how AI can help Continue Reading

By

• Stephen Pritchard

Interview: James Fleming, CIO, Francis Crick Institute

Helping to cure cancer with computers puts digital leadership on another level – and the world-leading research institute is turning to data science and artificial intelligence to achieve its groundbreaking goals Continue Reading

By

• Mark Samuels

Interview: Rahul Todkar, head of data and AI, Tripadvisor

The travel website generates huge amounts of data – as a result, artificial intelligence offers equally huge opportunities for the business and its customers Continue Reading

By

• Mark Samuels

How Formula One works with AWS to drive data insights

We speak to Formula One's lead cloud architect, Ryan Kirk, and AWS about a partnership that strives to deliver data for greater fan engagement Continue Reading

By

• Cliff Saran, Managing Editor

How FPT Software is expanding its footprint in APAC

Vietnamese IT giant is experiencing rapid growth in the region, driven by its diverse workforce, focus on key technologies and ability to navigate a highly competitive IT services market Continue Reading

By

• Aaron Tan, TechTarget

AI governance: mapping the road ahead  

The global AI regulatory landscape appears to be evolving in a challenging direction, leaving global organisations struggling to identify where and when they may be subject to AI regulatory obligations   Continue Reading

By

• Miriam Everett, partner and global head of data and privacy, Herbert Smith Freehills

What is named entity recognition (NER)?

Named entity recognition (NER) is a natural language processing (NLP) method that extracts information from text. Continue Reading

By

• Cameron Hashemi-Pour, Site Editor
• Nick Barney, Technology Writer

How Manulife is empowering sales and call centre agents with AI

Canadian insurance giant is leveraging generative AI to personalise customer experiences, transform contact centre workflows and automate underwriting processes Continue Reading

By

• Aaron Tan, TechTarget

Top 5 free and open source ECM software

For small businesses that lack significant budgets, these five free and open source ECM systems can help organize digital content and improve employee productivity. Continue Reading

By

• Christine Campbell, The Alpha Content Company

What is Microsoft Visual FoxPro (VFP)?

Microsoft Visual FoxPro (VFP) is an object-oriented programming (OOP) environment with a built-in relational database engine. Continue Reading

By

• Rahul Awati
• Craig Stedman, Industry Editor
• Jessica Sirkin

Prudential taps AI to improve health insurance experience

Insurance giant Prudential teams up with Google Cloud to streamline claims processing, personalise healthcare journeys and improve health outcomes Continue Reading

By

• Aaron Tan, TechTarget

Kenyan workers win High Court appeal to take Meta to trial

Despite the company arguing that Kenyan courts have no jurisdiction over an American company, the Nairobi High Court has ruled that Meta must face more than 180 content moderators and data labellers in court over allegedly poor working conditions, negative mental health impacts, and loss of pay Continue Reading

By

• Adele Zeynep Walton

What is a business intelligence dashboard (BI dashboard)?

A business intelligence dashboard, or BI dashboard, is a data visualization and analysis tool that displays on one screen the status of key performance indicators (KPIs) and other important business metrics and data points for an organization, department, team or process. Continue Reading

By

• Cameron Hashemi-Pour, Site Editor
• Shaun Sutner, News Director

What is an inductive argument?

An inductive argument is an assertion that uses specific premises or observations to make a broader generalization. Continue Reading

By

• Mary E. Shacklett, Transworld Data
• Rahul Awati

CW EMEA: Legally bionic

In Sweden, the legal profession has begun a discussion around the use of artificial intelligence in the sector, in response to the increasing use of AI tools at law firms. Continue Reading

Europol provides detail on Ghost encrypted comms platform takedown

Law enforcement bodies from across the world have revealed how they collaborated to bring down encrypted network Ghost and the new ways of working that have been established with Europol at the centre Continue Reading

Dell CTO: Enterprise AI poised to take off in 2025

After a period of experimentation, the building blocks are in place for wider enterprise adoption of AI, says Dell Technologies’ global CTO, John Roese Continue Reading

By

• Aaron Tan, TechTarget

Labour’s 10-year health service plan will open up data sharing

To save the health service, Labour is focusing on bolstering the NHS app and enabling greater sharing of patient records in England Continue Reading

By

• Cliff Saran, Managing Editor

Delivering Olympic IT

In this week’s Computer Weekly, we speak to a former Olympian and CIO of the Paris 2024 Olympic and Paralympic Games about continuous improvement. We also look at new enterprise AI services from major IT providers and assess the unified communications as a service market. Read the issue now. Continue Reading

Techcombank’s tech investments set to fuel record profit

The Vietnam bank is targeting $1bn in profit in 2024 while maintaining a flat headcount and reducing physical branches, thanks to its investments in artificial intelligence and a data engine Continue Reading

By

• Ai Lei Tao

How Philippine Airlines is transforming customer experience

The flag carrier of the Philippines discusses how its digital transformation journey has improved customer experience and streamlined internal processes Continue Reading

By

• Aaron Tan, TechTarget

What is information rights management (IRM)?

Information rights management (IRM) is a discipline that involves managing, controlling and securing content from unwanted access. Continue Reading

By

• Paul Kirvan
• Lauren Horwitz, Cisco

What is records management?

Records management is the supervision and administration of digital or paper records, regardless of format. Continue Reading

By

• Paul Kirvan

What is real-time business intelligence (RTBI)?

Real-time business intelligence (RTBI) combines data analytics and various data processing tools to enable access to the most relevant, up-to-the-minute data and visualizations. Continue Reading

By

• Scott Robinson, New Era Technology
• Andrew Zola

NCSC chief warns of gap in cyber threats and defence capabilities

The UK and its allies must take collective action to improve their cyber resilience and repel the increasing volume of severe cyber attacks, says NCSC chief Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

F1 real time data: A Computer Weekly Downtime Upload podcast

We speak to AWS and the lead cloud architect at F1 about the immense data processing and analysis that takes place Continue Reading

By

• Cliff Saran, Managing Editor

Applying IT observability to deliver business metrics

The complex nature of modern IT requires advanced tooling to ensure systems are running optimally. These tools can also identify business trends Continue Reading

By

• Cliff Saran, Managing Editor

Tech and digital skills key to improving police productivity

The Policing Productivity Review sees data and technology as a way of improving productivity and outcomes, as well as a potential means of restoring diminishing legitimacy, but warns there needs to be a revamp in digital skills, investment and coordination to harness the full range of benefits Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

OCR vs. IDP: What's the difference?

OCR and IDP both extract text from images, but IDP can analyze a text's meaning. Explore the key differences between these related but distinct technologies. Continue Reading

By

• Tim Murphy

UK government unveils AI safety research funding details

Through its AI Safety Institute, the UK government has committed an initial pot of £4m to fund research into various risks associated with AI technologies, which will increase to £8.5m as the scheme progresses Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Hillingdon Council commits £9m to tech revamp in digital strategy

Hillingdon’s three-year digital strategy will see the council fund attempts to modernise its systems and infrastructure, change how residents interact with the local authority and make better use of data Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Google launches Parallelstore file storage at cloud AI training

Originally driven by Intel’s now-defunct Optane storage class memory, Parallelstore offers massive parallel file storage targeted at artificial intelligence training use cases on Google Cloud Continue Reading

By

• Yann Serra, LeMagIT
• Antony Adshead, Storage Editor

Trusting the Cybercab with software quality

“We expect software to work perfectly,” the CEO of Dyntatrace, Rick McConnell proclaimed at the opening of the company’s European Innovate event in Amsterdam. This should not be an aspiration, but ... Continue Reading

By

• Cliff Saran, Managing Editor

How to create a knowledge-sharing culture

With more access to knowledge across an organization, employees are more collaborative, more engaged and better performing -- and are eager to share these skills with their peers. Continue Reading

By

• Christine Campbell, The Alpha Content Company

UK and US pledge closer working on children’s online safety

In their first agreement on the subject of children’s online safety, the UK and US governments have said they will create a new working group to boost cooperation Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

What is Oracle?

Oracle is one of the largest vendors in the enterprise IT market and the shorthand name of its flagship product, a relational database management system (RDBMS) that's formally called Oracle Database. Continue Reading

By

• Gavin Wright
• Craig Stedman, Industry Editor

6 information governance best practices

An information governance plan ensures that an organization's content lifecycle meets compliance and business needs. Best practices can help organizations craft an effective plan. Continue Reading

By

• Reda Chouffani, Biz Technology Solutions

Top 8 e-signature software providers for 2025

E-signature software can reduce paper costs and improve productivity across departments. Organizations can explore the following eight software options to fit their business needs. Continue Reading

By

• Christine Campbell, The Alpha Content Company

Why responsible AI is a business imperative

Tools are emerging for real-world AI systems that focus more on responsible adoption, deployment and governance, rather than academic and philosophical questions about speculative risks Continue Reading

By

• Mary Branscombe, Computer Weekly

Data and technology key to the future of the subsurface, report says

The report highlights the important role of the subsurface, but lack of accessible data and the likely need for new policy and regulation on the use of new technologies are barriers to future sustainable and efficient use Continue Reading

By

• Lis Evenstad

Local councils need ‘better support’ to buy AI responsibly

The Ada Lovelace Institute says there is lack of adequate support on how councils can safely and responsibly procure artificial intelligence systems in the public interest Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

What is self-service business intelligence (self-service BI)?

Self-service business intelligence (BI) is an approach to data analytics that enables nontechnical business users to access and explore data sets. Continue Reading

By

• Nick Barney, Technology Writer
• Scott Robinson, New Era Technology
• Craig Stedman, Industry Editor

GenAI edges closer to enterprise maturity

While many organisations are piloting generative AI applications, few have mature production roll-outs, according to a survey of Computer Weekly readers worldwide Continue Reading

By

• Cliff Saran, Managing Editor

APAC organisations embrace generative AI

Study reveals a surge in GenAI adoption across APAC, with businesses looking to train their own models, likely to address specific regional needs and market dynamics Continue Reading

By

• Aaron Tan, TechTarget

How to make the CMO your best friend

Chief marketing officers are more reliant than ever on their CIO colleagues - but it's a relationship that can, and should, work to their mutual benefit Continue Reading

By

• Robert Grimsey

Businesses are getting some value from AI, but struggling to scale

Survey from KPMG reveals IT leaders struggling to keep up with the pace of technology innovation Continue Reading

By

• Cliff Saran, Managing Editor

What is a records retention schedule?

A records retention schedule is a policy that defines how long paper and electronic content must be kept and provides disposal guidelines for how those items should be discarded. Continue Reading

By

• Katie Terrell Hanna
• Paul Kirvan
• Ben Cole, Executive Editor

How UEM Sunrise is driving transformation with Salesforce and AI

Malaysian property developer UEM Sunrise is leveraging Salesforce and AI to boost sales and enhance customer experience while prioritising data sovereignty and a diversified cloud strategy Continue Reading

By

• Aaron Tan, TechTarget

NetApp E-series: Not part of the big message, but here to stay, says CEO

We asked NetApp about its high-performance computing-focused E-series block storage arrays and found inconsistent messaging but ultimately a commitment from CEO George Kurian to retain it Continue Reading

By

• Antony Adshead, Storage Editor

Splunk and Cisco integration moving apace

Splunk is rapidly integrating with Cisco’s technology to enable seamless transitions between their platforms while delivering advanced threat detection capabilities Continue Reading

By

• Aaron Tan, TechTarget

Compare information governance vs. records management

Information governance focuses on the framework organizations follow to manage information, whereas records management centers around the lifecycle of digital and physical records. Continue Reading

By

• Jordan Jones
• Demetra Edwards, TechTarget

NetApp maintains push to data management for AI

From data storage to intelligent data infrastructure – that’s the plan from NetApp, which has announced data curation for artificial intelligence as well as additions to its ASA and FAS storage arrays Continue Reading

By

• Antony Adshead, Storage Editor

Powering Britain’s economy – datacentres gain in status

In this week’s Computer Weekly, the UK government has finally classified datacentres as critical national infrastructure – we ask, what took it so long? We assess the impact of the EU’s new energy efficiency rules on datacentre operators. And we discuss the power of information and diversity with the chief data officer at Legal & General. Read the issue now. Continue Reading

Home Office eVisa scheme is ‘broken’, says Open Rights Group

Digital rights campaigners say the Home Office’s plan to make its new electronic Visa scheme a real-time online-only process is part and parcel of the 'hostile environment' around immigration status Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Benioff’s Agentforce gambit might just work

At Dreamforce 2024 in San Francisco, Salesforce announced the potential for its customers to embed virtual agents on its platform, so avoiding what the supplier dubs DIY GenAI. Will it work? Continue Reading

By

• Brian McKenna, Senior Analyst, Business Applications

Are electronic signatures legally binding?

Remote and hybrid work have fast-tracked many digital initiatives, including electronically signing legal documents. But e-signatures' legal background has a long history. Continue Reading

By

• Reda Chouffani, Biz Technology Solutions

UN body urges ‘globally inclusive and distributed’ AI governance

A United Nations body set up to investigate the international governance of AI says the nature of how the technology currently operates requires a global approach to regulation that prioritises equity and inclusion Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

AI: From exploration to production – five case studies on GenAI in action

Many organisations are testing out uses for generative AI, but how are they getting on? We speak to five early adopters to find out the lessons learned so far Continue Reading

By

• Mark Samuels

M1 ditches 70% of legacy systems in cloud transformation drive

Singapore telco M1 is switching off 70% of its legacy systems by the end of 2024 and leveraging Salesforce to offer more personalised services Continue Reading

By

• Aaron Tan, TechTarget

Europol provides detail on Ghost encrypted comms platform takedown

Law enforcement bodies from across the world have revealed how they collaborated to bring down encrypted network Ghost and the new ways of working that have been established with Europol at the centre Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

What is corporate performance management (CPM)?

Corporate performance management (CPM) encompasses the processes and methodologies used to align an organization's strategies and goals to its plans and actions as a business. Continue Reading

By

• Paul Kirvan
• Kate Brush

Workers and business leaders have different views on GenAI uses

Employees are using GenAI primarily for spelling and grammar checking, while business chiefs are using it for data analysis Continue Reading

By

• Cliff Saran, Managing Editor