Save yourself the hassle of tracking down lost emails. Choose Postmark to enjoy great deliverability as standard, and a helping hand whenever you need one.
With MessageBird (formerly SparkPost) you'll need to pay extra for their "Premium" Add-On Plan to get Global ISP relations and mediation and deliverability data analysis, we handle this for all of our customers at no charge because, as an email service provider, we believe that's our responsibility to you.
At Postmark, great deliverability isn't an up-charge. We don't just claim great deliverability. We share live delivery data so you can judge for yourself.
With most providers, when deliverability issues arise, they suggest that paying more for a dedicated IP address will fix the problems. We believe that's an abdication of responsibility to ensure your emails reach customers every time. It’s our job to provide you with great deliverability with or without dedicated IP addresses.
Whether you send thousands of emails or millions of emails, you’ll see the same quality of deliverability across our entire service. You'll be hard-pressed to find a provider more willing to stand by the quality of their shared IPs than Postmark. If or when the time comes that a dedicated IP address makes sense, we'll set you up on one.
You shouldn't have to pay for an upgraded version of dedicated support. At Postmark, amazing support is included for everyone.
Customer feedback gathered through Help Scout over the past 60 days.
There’s no VIP section for support with Postmark. You can email us and usually hear back in a couple of hours, or you can reach us via live chat during business hours. If you’re having delivery problems, we’ll never tell you to just upgrade to a dedicated IP address. We’ll dive in and help you get to the bottom of things.
We also have comprehensive developer documentation and a support center packed full of resources to keep you going when our support team is enjoying some well-earned downtime with their families.
Take a moment to meet our customer success team.
Anna
Ignacio
Natalie
Natalie
When it's time for troubleshooting, nobody logs and retains more helpful details about the event history and content of messages than Postmark.
While MessageBird (formerly SparkPost) provides 10 days of message event history, Postmark provides a full 45 days of both message events and full content rendering to all accounts by default (and retention can be customized from 7 to 365 days if needed).
If you need to maintain more than MessageBird's 10 days of history, they recommend using their webhook and doing it yourself, and even then, you'll only have events. You won't have any details about the message content. With Postmark, you'll never again have to wonder exactly what happened to an email when a customer emails support.
Save time getting started with our thoroughly documented, pre-built, and exhaustively tested email templates.
Postmark offers a full set of pre-built and exhaustively tested email templates to help you get started. For each of these templates, we've also written extensive guides about best practices for configuration, usability, engagement, copywriting, and more.
Whether you need more templates or just want to custom-build your own set of templates, we've built and open-sourced MailMason, a complete toolset to streamline building and updating a set of consistent transactional emails. It makes it easier build your emails by enabling you to use partials, automatically inline your CSS (or SCSS), test emails in Litmus, automatically generate text equivalents, and much more.
Postmark every day. UX is great. Delivery is top-notch and super fast. I've also used Sparkpost and Mailgun and they just don't compare.
We use @postmarkapp. Incredibly reliable service run by incredible people.
Postmark blows every other transactional email product out of the water.
On top of all the tracking info, in almost four years with Postmark, I can’t remember a single time an outage impacted our business.
We‘ve grown from sending 0 to 200,000 transactional emails daily, and Postmark helped us a lot with scaling that process.
Love the fact @postmarkapp are publicly sharing their status and deliverability details.
Made the switch to @postmarkapp today. The customer service and delivery rates are awesome, but the thing I love is EVERYTHING IS YELLOW!
...I love the new templates feature in postmark, BTW! that’s already saving me some time. Look nice too.
Personal experience of working with a few other providers recently is that @postmarkapp definitely seems to have the upper hand on speed.
Wow, @gmail deliveries via @postmarkapp is really fast, ~1s! Seems to have an excellent #ISP reputation. #transactional #mails #service
Postmark is a solid SparkPost alternative, providing everything you’ll need for sending application emails, processing inbound email, and tracking user engagement.
| Postmark | SparkPost | |
|---|---|---|
| Transactional emails | ✔ | ✔ |
| Bulk/broadcast email |
✔ (New in Postmark: Send your promotional or bulk email via Broadcast Message Streams.)
|
✔ |
| Separate infrastructure for transactional and bulk email | ✔ | ✘ |
| SMTP | ✔ | ✔ |
| REST API | ✔ | ✔ |
| Comprehensive official libraries | ✔ | ✔ |
| Community libraries | ✔ | ✘ |
| Spam score checking | ✔ | ✘ |
| Spam complaint handling | ✔ | ✔ |
| Bounce handling | ✔ | ✔ |
| Shared IPs | ✔ | ✔ |
| Dedicated IPs |
✔ (Auto-managed based on individual sending volume)
|
✔ |
| Separate environments with servers | ✔ | ✔ |
| Pre-made email templates | ✔ | ✔ |
| Template engine | ✔ | ✔ |
| Inbox preview |
✔ (Available when you send with Postmark Templates)
|
✔ |
| Scheduled delivery | ✘ | ✔ |
| A/B testing | ✘ | ✔ |
| Email address validation | ✘ | ✘ |
| Postmark | SparkPost | |
|---|---|---|
| Inbound email processing | ✔ | ✔ |
| RegEx matching on all email headers ("routes") | ✘ | ✘ |
| Chain multiple filters | ✘ | ✘ |
| UTF-8 encoding | ✔ | ✘ |
| Raw MIME | ✘ | ✔ |
| Strip signature and quote blocks | ✔ | ✔ |
| Spam filtering | ✔ | ✔ |
| Postmark | SparkPost | |
|---|---|---|
| Delivery rates | ✔ | ✔ |
| Bounce rates | ✔ | ✔ |
| Open rates | ✔ | ✔ |
| Click tracking | ✔ | ✔ |
| Unsubscribe tracking | ✔ | ✔ |
| Spam rates | ✔ | ✔ |
| Full message storage |
✔ (45 days)
|
✘ |
| Automatic tagging | ✘ | ✘ |
| Custom tagging | ✔ | ✔ |
| Custom header metadata tag | ✘ | ✘ |
| Custom tracking domain | ✘ | ✔ |
| Geolocation data | ✔ | ✘ |
| Email client and device tracking | ✔ | ✘ |
| Real-time notifications | ✔ | ✔ |
| Postmark | SparkPost | |
|---|---|---|
| Time to Inbox | ✔ | ✘ |
| System availability API | ✔ | ✔ |
| Service availability API | ✔ | ✔ |
| Postmark | SparkPost | |
|---|---|---|
| SPF | ✔ | ✔ |
| DKIM | ✔ | ✔ |
| DMARC | ✔ | ✘ |
| 2FA | ✔ | ✔ |
| Opportunistic TLS | ✔ | ✔ |
| Enforced TLS | ✘ | ✘ |
| Postmark | SparkPost | |
|---|---|---|
| Dedicated support team | ✔ | ✔ |
| 24/7 support | ✘ | ✔ |
| Email support | ✔ | ✔ |
| Phone support | ✔ | ✔ |
| Live chat | ✔ |
✔ (via Slack)
|
| 10,000 emails /month |
125,000 emails /month |
700,000 emails /month |
|
|---|---|---|---|
| Annual Savings | $60 /year | - | - |
| Postmark Includes great deliverability and support as standard | $15 /mo. | $115 /mo. | $455 /mo. |
| SparkPost | $20 /mo. | $96.25 /mo. | $410 /mo. |
All new accounts start off on our free developer plan with 100 emails per month. Use it for however long you need, it doesn’t expire.
Dedicated IPs are available to high-volume senders. Read about our policy for issuing dedicated IPs.
Extra emails on our paid plans are calculated at the end of your billing cycle and included with your plan cost for the upcoming month.
We accept payments via Visa, MasterCard, American Express, Diners, and JCB. We do not accept PayPal or Purchase Orders.
Yes! Contact us to learn more about our high-volume pricing.
