You can spend all of your time building tools for someone else to send your email. Or send with Postmark and get all the tools you need, while you build your app.
At Postmark, we put in a ton of work to make sure your messages get delivered. Instead of asking you to trust us when we say we have great delivery, we want to prove it with our live delivery data.
That's real data piped in straight from our status page. We share this data because our customers deserve more than claims about great delivery speed, they deserve proof.
You shouldn't need to dedicate a massive team to have insight about how your transactional messages are performing.
I was shocked to see Postmark open rates were an 11% improvement over SES in our test. Needless to say we started sending all of our transactional email through Postmark.
Support isn't a luxury when you're sending email for an application. You need to be able to reach out and get answers when there is a problem. It shouldn't cost you extra to talk to a human.
Customer feedback gathered through Help Scout over the past 60 days.
There are no extra costs for Postmark support. You can send us a ticket via email and usually hear back from us within a couple of hours during our normal business hours. Or you can call us, use live chat, or reach out via social media. If you're having delivery problems, our team will do our best to help you get to the bottom of what is happening.
We also have comprehensive developer documentation and a support center packed full of resources to keep you going when our support team is enjoying some well-earned downtime with their families.
Take a moment to meet our customer success team.
Anna
Ignacio
Natalie
Natalie
When it's time for troubleshooting, nobody logs and retains more helpful details about the event history and content of messages than Postmark.
With SES, you'll have to manually set up your own services to track and monitor message events. That means building functionality to enable you to suppress delivery to bounces and spam complaints. With Postmark, all of this is taken care of, and you have a rich interface for managing delivery and researching details about each message. Postmark stores this activity for every message for 45 days by default (and retention can be customized from 7 to 365 days if needed). Best of all: it's all included. You don't have to write a single line of extra code.
Save time getting started with our thoroughly documented, pre-built, and exhaustively tested email templates.
Postmark offers a full set of pre-built and exhaustively tested email templates to help you get started. For each of these templates, we've also written extensive guides about best practices for configuration, usability, engagement, copywriting, and more.
Whether you need more templates or just want to custom-build your own set of templates, we've built and open-sourced MailMason, a complete toolset to streamline building and updating a set of consistent transactional emails. It makes it easier build your emails by enabling you to use partials, automatically inline your CSS (or SCSS), test emails in Litmus, automatically generate text equivalents, and much more.
Postmark is an excellent Amazon SES alternative, making sending and monitoring email for your application simpler.
| Postmark | Amazon SES | |
|---|---|---|
| Transactional emails | ✔ | ✔ |
| Bulk/broadcast email |
✔ (New in Postmark: Send your promotional or bulk email via Broadcast Message Streams.)
|
✔ |
| Separate infrastructure for transactional and bulk email | ✔ | ✘ |
| SMTP | ✔ | ✔ |
| REST API | ✔ | ✔ |
| Comprehensive official libraries | ✔ | ✔ |
| Community libraries | ✔ | ✘ |
| Spam score checking | ✔ | ✘ |
| Spam complaint handling | ✔ | ✔ |
| Bounce handling | ✔ | ✔ |
| Shared IPs | ✔ | ✔ |
| Dedicated IPs |
✔ (Auto-managed based on individual sending volume)
|
✔ |
| Separate environments with servers | ✔ | ✘ |
| Pre-made email templates | ✔ | ✘ |
| Template engine | ✔ | ✘ |
| Inbox preview |
✔ (Available when you send with Postmark Templates)
|
✔ |
| Scheduled delivery | ✘ | ✘ |
| A/B testing | ✘ | ✘ |
| Email address validation | ✘ | ✘ |
| Postmark | Amazon SES | |
|---|---|---|
| Inbound email processing | ✔ | ✔ |
| RegEx matching on all email headers ("routes") | ✘ | ✘ |
| Chain multiple filters | ✘ | ✔ |
| UTF-8 encoding | ✔ | ✘ |
| Raw MIME | ✘ | ✔ |
| Strip signature and quote blocks | ✔ | ✘ |
| Spam filtering | ✔ | ✔ |
| Postmark | Amazon SES | |
|---|---|---|
| Delivery rates | ✔ | ✔ |
| Bounce rates | ✔ | ✔ |
| Open rates | ✔ | ✘ |
| Click tracking | ✔ | ✘ |
| Unsubscribe tracking | ✔ | ✘ |
| Spam rates | ✔ | ✔ |
| Full message storage |
✔ (45 days)
|
✔ |
| Automatic tagging | ✘ | ✘ |
| Custom tagging | ✔ | ✘ |
| Custom header metadata tag | ✘ | ✘ |
| Custom tracking domain | ✘ | ✘ |
| Geolocation data | ✔ | ✘ |
| Email client and device tracking | ✔ | ✔ |
| Real-time notifications | ✔ | ✔ |
| Postmark | Amazon SES | |
|---|---|---|
| Time to Inbox | ✔ | ✘ |
| System availability API | ✔ | ✔ |
| Service availability API | ✔ | ✘ |
| Postmark | Amazon SES | |
|---|---|---|
| Dedicated support team | ✔ | ✔ |
| 24/7 support | ✘ | ✔ |
| Email support | ✔ | ✔ |
| Phone support | ✔ | ✔ |
| Live chat | ✔ | ✔ |
OMG! @postmarkapp is a chef's kiss. Mandrill or SendGrid is never again.
Every time I integrate @postmarkapp with an app I find myself thinking how great the onboarding is. So refreshing.
Currently switching over all my transactional email to @postmarkapp. Great experience so far – awesome job, guys!
I highly recommend @postmarkapp for transactional email. Dedicated to delivery, great help docs, and a clear and simple UI.
@postmarkapp great job on documentation, and templating. I got up and running in a matter of minutes!
Personal experience of working with a few other providers recently is that @postmarkapp definitely seems to have the upper hand on speed.
Wow, @gmail deliveries via @postmarkapp is really fast, ~1s! Seems to have an excellent #ISP reputation. #transactional #mails #service
Made the switch to @postmarkapp today. The customer service and delivery rates are awesome, but the thing I love is EVERYTHING IS YELLOW!
BTW @postmarkapp is bloody lovely
Postmark blows every other transactional email product out of the water.
On top of all the tracking info, in almost four years with Postmark, I can’t remember a single time an outage impacted our business.
Get in touch to discuss our high-volume tiers.
All new accounts start off on our free developer plan with 100 emails per month. Use it for however long you need, it doesn’t expire.
Dedicated IPs are available to high-volume senders. Read about our policy for issuing dedicated IPs.
Extra emails on our paid plans are calculated at the end of your billing cycle and included with your plan cost for the upcoming month.
We accept payments via Visa, MasterCard, American Express, Diners, and JCB. We do not accept PayPal or Purchase Orders.
Yes you can! To comply with industry best-practices and to maintain our high deliverability, it's important though that transactional and marketing emails never mix. That's why we created Message Streams, a parallel but completely separate sending infrastructures for your transactional and broadcast emails.
Yes! Contact us to learn more about our high-volume pricing.
Actually, we're not—and since we know that Postmark might not always be the right choice, we put together this list of Amazon SES alternatives + a comparison spreadsheet for you to check out.
