Ride Safety and Accessibility

The policies and restrictions below have been put in place to maximise your enjoyment and keep you and other guests safe. One of the key roles of our team is to assist guests to plan their day on an individual basis and determine which attractions can be undertaken safely. Guest with pre-existing medical conditions, injuries or disabilities are recommended to present to our friendly guest service team members at the Ticket Box for review. If you are planning your visit in advance and would like further information, please email [email protected]

Health and Safety

Health requirements apply to all attractions, you cannot ride if any of the following applies to you:

Heart problems

Heart problems

Casts, Moon Boots, or injured Bones

Casts, Moon Boots, or injured Bones

Back or Neck Injuries

Back or Neck Injuries

High Blood Pressure

High Blood Pressure

Pregnancy

Pregnancy

Recent Surgery

Recent Surgery

Accessibility and Sensory Information

For more information, please view our Accessibility and Sensory Guides via the links below. Our friendly guest services team should also be able to assist with any queries you may have at the ticketbox upon arrival.

Guests with medical conditions, injuries, or physical disabilities are recommended to view our Accessibility Guide by clicking here.

Guests with any sensory concerns are also recommended to view our Sensory Guide by clicking here.

Carnival

Frequently asked questions