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back to article Qantas app glitch sees boarding passes fly to other accounts

Aussie airline Qantas says its app is now stable following a data breach that saw boarding passes take off from passengers' accounts. Customers and local media reported on Wednesday seeing other customers' boarding passes, airline points, and personal information such as names being displayed in their Qantas mobile app. …

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  1. Yorick Hunt Silver badge
    FAIL

    "isn't thought to be the work of criminals"

    ... Except for the criminals in upper management.

    5 0 Reply
  2. TheAdjudicator

    It tends to be rare for companies to own up ...

    .. to it being due to criminals ;)

    3 0 Reply
  3. Winkypop Silver badge
    FAIL

    Arm doors and cross check

    Just more shoddy work from a badly run airline.

    2 2 Reply
  4. Mark Exclamation

    "Trevor Long, a tech journalist speaking to local broadcaster 9News Australia...." er, 9News doesn't have tech journalists.... come to think of it, it doesn't really have journalists.

    4 0 Reply
    1. David Newall
      Reply Icon

      Not a 9news journo

      As I read the article, he's a tech journalist taking to 9news, not their journalist. Journalists, like editors, are apparently not needed.

      1 0 Reply
  5. Anonymous Coward
    Anonymous Coward

    Quantas aren't alone in IT cock-ups.... The British Airways app was playing up at Christmas, giving me an electronic boarding card with a mash-up of two flights (one I had already taken, and one I was about to take.) meaning that I had to resort to getting a printed boarding card. Wiping the app's data, uninstalling and then re-installing didn't solve it, before anyone suggests that the error exists between the seat and the tray table....

    2 0 Reply
  6. Magani
    Facepalm

    Test new code? Nah...

    "Current investigations indicate that it was caused by a technology issue and may have been related to recent system changes,"

    In other words, the IT mob tested an update on the production system.

    0 0 Reply
  7. Beeblebrox

    Presumably my data is compromised even if I have never used the app

    I'm registered with QFF.

    I would expect that never having used their app would not mean my data hasn't been compromised.

    My points have not disappeared yet ...

    0 0 Reply

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