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WARNING: HIGHLY CLASSIFIED DATA ACCESS RESTRICTED TO AUTHORIZED AGENTS ONLY
The following contains major < Plot Details / Spoilers > of Control and its expanded media.
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 | For the Collectible, see Management Team (Collectible).
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| “ | A director needs a team. My management team. These people know the secrets of the Bureau as well as I do, some even better. They have proven themselves. | ” |
The Bureau Heads are the executive leadership of the Federal Bureau of Control. Each Head leads a separate department and/or sector within the Bureau, acting as senior specialists and confidants to help take on the duties of the Bureau's Director.
Background[]
The Bureau Heads lead the agency as much as the Director does. They assume full control over their own department and how it operates, such as in assigning staff or establishing subdepartments.[1][2] They regularly hold meetings together discussing events concerning the Bureau, and collectively they act as an advisory council for the Director, as well as for each other.[3][4][5] Annually, the Heads assemble to conduct a review of Bureau policy.[6]
The five most recent formal Bureau Heads prior to the Hiss invasion were Dr. Casper Darling, Head of Research; Alberto Tommasi, Head of Communications; Lin Salvador, Head of Security; Helen Marshall, Head of Operations; and William Kirklund, Head of Investigations.[6]
Management team[]
Zachariah Trench, the Director prior to the Hiss invasion, was notably close to the Bureau Heads, considering them as his most trusted confidants who knew the Bureau's secrets as well as him, if not better. By 2019, four of the five Heads (Kirklund excluded) were considered by Trench as his informal management team, trusted to be able to run the Bureau and share the burdens of the directorship.[5] The fifth, Kirklund, had fallen out of Trench's favor in 2017 over a containment incident involving Kirklund's department, and he resigned in 2019.[7][8]
The Hiss invasion ended the Trench era of the Bureau Heads. Darling disappeared, presumed to be hiding in one of his labs somewhere in the Oldest House. Tommasi, who refused to wear an HRA, was immediately killed and turned into a Hiss Elevated. Marshall took her Rangers into the Research Sector to secure the HRA Lab, while Salvador led a separate team into the Containment Sector to secure the Panopticon.
Events of Control[]
After becoming Director, Jesse Faden discovers the fates of all the members of Trench's former team of department heads. During Unknown Caller, she fights Tommasi, who has become a Hiss-corrupted entity, though he escapes and must be defeated later in a separate encounter. She is then directed by Trench via the Hotline Object of Power to seek out his management team. During Old Boys' Club and Threshold, she helps Marshall complete her mission before Marshall gives her the information she wants and leaves for yet another task. During My Brother's Keeper, she discovers and fights Salvador, who has been corrupted and killed by the Hiss. During Polaris, she discovers that Darling has disappeared entirely, believed to have ascended to a different plane of existence. Following the events of the expansion The Foundation, she also finds and defeats Marshall, who was killed and corrupted by the Hiss as well.
By the end of Control and its expansions, nearly all of the Bureau Head positions are left unfilled. Emily Pope is promoted to Head of Research following Take Control, making her the only formal new Bureau Head.[9] Simon Arish has also been promoted from Maintenance Security Chief,[10] though his new position is left unspecified, and he is handling the duties of both the Head of Security (by leading the Bureau's internal defense) and the Head of Operations (by leading the Rangers.) At the end of the AWE expansion, Frederick Langston is offered the position of Head of Investigations, but he refuses it.[11]
Positions[]
Head of Research[]
The Head of Research leads the Bureau's Research Sector, as well as the Research Department which operates in that sector. They are responsible for leading the department's efforts in researching Altered Items and other aspects of the paranatural world,[12] as well as in creating the specialized technologies used by the Bureau's other operatives.[13]
| Name | Tenure | References |
|---|---|---|
| Theodore Ash, Jr. | Pre-1959 — 1995 | [12][14] |
| Casper Darling | 1995 — 2019 | [14] |
| Emily Pope | 2019 — Present | [9] |
Head of Communications[]
The Head of Communications leads the Bureau's Communications Department, based out of the Executive Sector. They lead the department's efforts in controlling public awareness of paranatural phenomena and the existence of the Bureau.[15][16] They also oversee the Bureau's internal communications, training documentation, and employee service announcements.[17] The role is the successor to the Head of the Department of Public Knowledge and Diversions, who led a precursor department which also handled public communications.[18][19] This position is currently empty following the Hiss invasion.
| Name | Tenure | References |
|---|---|---|
| William S. Powers* | Pre-1954 — ?? | [18] |
| Alberto Tommasi | ?? — 2019 |
* Head of the Department of Public Knowledge and Diversions
Head of Security[]
The Head of Security is responsible for ensuring the safety of the Bureau's employees. As such, they lead the Bureau's internal security forces and also command specialized response units like the Rangers when it is necessary for defense.[20] They may also order other structural or operational changes as deemed necessary to protect Bureau personnel, such as moving the containment enclosure of an Object of Power.[21] This position is currently empty following the Hiss invasion, although former Maintenance Security Chief Simon Arish is informally acting as the Bureau's security and operations leader.
| Name | Tenure | References |
|---|---|---|
| Lin Salvador | ?? — 2019 | [22][23] |
Head of Operations[]
The Head of Operations leads the Operations department, overseeing the Bureau's operational strategies and all such related information.[17] They lead the Bureau's external response mission forces (namely the Rangers) and can also assign external operations,[24] and they coordinate with the Research Department to develop tools and technologies for the Bureau's operatives.[25] They are privy to many of the Bureau's most closely-guarded secrets, such as the existence of the Foundation.[26] Their role appears to overlap with the Head of Investigations, who also commands the Bureau's external operations and AWE responses. This role is currently empty following the Hiss invasion, although former Maintenance Security Chief Simon Arish is informally acting as the Bureau's security and operations leader.
| Name | Tenure | References |
|---|---|---|
| Helen Marshall | ?? — 2019 | [22] |
Head of Investigations[]
The Head of Investigations leads the Investigations Sector, which oversees AWE responses and enforcement of Bureau policy. Externally, this involves tracking paracriminals, while internally, this involves ethical compliance investigations and employee background reviews.[27][28][29] They also appear to be involved in AWE research. As such, this role's powers appear to overlap with both the Head of Research and the Head of Operations. This role is currently empty following former Head of Investigations Kirklund's resignation in 2019.
| Name | Tenure | References |
|---|---|---|
| William Kirklund | ?? — 2019 | [30] |
| Remy Denis* | 2019 — October 2019 | [31] |
* Interim replacement.
References[]
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