Amazon AppStream 2.0 FAQs
NA"},"metadata":{"tags":[{"id":"GLOBAL#product#appstream2","name":"Amazon AppStream 2.0","namespaceId":"GLOBAL#product","description":"Amazon AppStream 2.0","metadata":{}}]}},{"fields":{"topic":"What streaming protocol does Amazon AppStream 2.0 use?","id":"product-faqs#euc-appstream2-faq-streaming-1","customSortOrder":"1","content":"
Amazon AppStream 2.0 uses Amazon DCV to stream your applications to your users. Amazon DCV is a proprietary protocol used to stream high-quality, application video over varying network conditions. It streams video and audio encoded using standard H.264 over HTTPS. The protocol also captures user input and sends it over HTTPS back to the applications being streamed from the cloud. Network conditions are constantly measured during this process and information is sent back to the encoder on the server. The server dynamically responds by altering the video and audio encoding in real time to produce a high-quality stream for a wide variety of applications and network conditions."},"metadata":{"tags":[{"id":"product-faqs#euc-appstream2-faq#streaming","name":"streaming","namespaceId":"product-faqs#euc-appstream2-faq","description":"
streaming","metadata":{}},{"id":"GLOBAL#product#appstream2","name":"Amazon AppStream 2.0","namespaceId":"GLOBAL#product","description":"Amazon AppStream 2.0","metadata":{}}]}},{"fields":{"topic":"What is Amazon AppStream 2.0?","id":"product-faqs#euc-appstream2-faq-general-1","customSortOrder":"1","content":"
AppStream 2.0 is optimized for application streaming, SaaS conversion. \n
As an application streaming or SaaS conversion service, AppStream 2.0 lets you move your desktop applications to AWS without rewriting them. It’s easy to install your applications on AppStream 2.0, set launch configurations, and make your applications available to users. AppStream 2.0 offers a wide selection of configuration options so you can select the instance type and auto-scale parameters that best match your application and end-user requirements. AppStream 2.0 allows you to launch applications in your own network, which means your applications can interact with your existing AWS resources. \n AppStream 2.0 works with Amazon WorkSpaces Thin Client for cost-effective, easy-to-manage, secure access to applications that improves end-user and IT staff productivity. AppStream 2.0 offers multi-session capability—allowing multiple users to share compute, memory, storage, and system software associated with a given AppStream 2.0 instance. This helps reduce solution cost, maximize resource utilization, and allows IT administrators to support a broad range of user types with a single, flexible solution. Multi-session functionality is supported only for Windows configurations of Always-On and On-Demand fleets. Multi-session instances are charged on an hourly basis, regardless of the number user sessions running per instance. See pricing page for more detail."},"metadata":{"tags":[{"id":"GLOBAL#product#appstream2","name":"Amazon AppStream 2.0","namespaceId":"GLOBAL#product","description":"Amazon AppStream 2.0","metadata":{}},{"id":"product-faqs#euc-appstream2-faq#general","name":"general","namespaceId":"product-faqs#euc-appstream2-faq","description":" general","metadata":{}}]}},{"fields":{"topic":"Is Amazon AppStream 2.0 HIPAA eligible?","id":"product-faqs#euc-appstream2-faq-compliance-1","customSortOrder":"1","content":" Yes. If you have an executed Business Associate Addendum (BAA) with AWS, you can use Amazon AppStream 2.0 with the AWS accounts associated with your BAA to stream desktop applications with data containing protected health information (PHI). If you don’t have an executed BAA with AWS, contact us and we will put you in touch with a representative from our AWS sales team. For more information, see HIPAA Compliance. "},"metadata":{"tags":[{"id":"GLOBAL#product#appstream2","name":"Amazon AppStream 2.0","namespaceId":"GLOBAL#product","description":"Amazon AppStream 2.0","metadata":{}},{"id":"product-faqs#euc-appstream2-faq#compliance","name":"compliance","namespaceId":"product-faqs#euc-appstream2-faq","description":" compliance","metadata":{}}]}},{"fields":{"topic":"How much does Amazon AppStream 2.0 cost?","id":"product-faqs#euc-appstream2-faq-pricing-and-billing-1","customSortOrder":"1","content":" You are charged for the streaming resources in your Amazon AppStream 2.0 environment, and monthly user fees per unique authorized user accessing applications via Windows operating system based Amazon AppStream 2.0 streaming instance. You pay for these on-demand, and never have to make any long-term commitments. \n The streaming resources consist of Amazon AppStream 2.0 instances in your Amazon AppStream 2.0 fleet as well as image builder instances. You have the option to have Always-On and On-Demand fleets. For Always-On fleets you pay for instances in your fleet that are running, even if users are not connected. These instances are billed per hour or per second based on the operating system and fleet type you select, and the price per hour is based on the instance type you select. For On-Demand fleets you pay for the instances in your fleet that are running only when a user is connected. These instances are billed per hour or per second based on the operating system you select, and the price per hour is based on the instance type you select. In an On-Demand fleet if an instance is running but not connected to a user, you pay a nominal hourly On-Demand Stopped Instance fee, which is the same for all instance types within a region. Image builder instances are only available as always on, and you pay for instances that are running, even if users are not connected. The charge for Always-On and On-Demand fleet instances as well as image builder instances includes the cost of the storage volumes used by the Amazon AppStream 2.0 image, and outbound bandwidth used by the streaming protocol. You can control the number of streaming instances in an Always-On or On-Demand fleet using fixed or dynamic scaling policies. \n Elastic fleet streaming instances are billed per second with a minimum of 15 minutes for the duration of the streaming session, with a price per hour based on the instance type you select when creating the fleet. \n The monthly user fee is used to pay for the Microsoft Remote Desktop Services Subscriber Access License (RDS SAL). This fee is charged per unique authorized user, and is charged in full (not pro-rated), regardless of when a user first accesses Amazon AppStream 2.0 in that month when streaming from a Microsoft Windows Server streaming instance. Schools, universities, and public institutions may qualify for reduced user fees. Please reference the Microsoft Licensing Terms and Documents for qualification requirements. If you think you may qualify, please contact us. We will review your information and work with you to reduce your Microsoft RDS SAL fee. There is no user fee incurred when using image builder instances or when streaming from Linux-based streaming instances. \n You are charged separately for your usage of Amazon Simple Storage Service (S3) for any data stored within S3 buckets within your account."},"metadata":{"tags":[{"id":"GLOBAL#product#appstream2","name":"Amazon AppStream 2.0","namespaceId":"GLOBAL#product","description":"Amazon AppStream 2.0","metadata":{}},{"id":"product-faqs#euc-appstream2-faq#pricing-and-billing","name":"pricing-and-billing","namespaceId":"product-faqs#euc-appstream2-faq","description":" pricing-and-billing","metadata":{}}]}},{"fields":{"topic":"Can I join Amazon AppStream 2.0 image builders to Microsoft Active Directory domains?","id":"product-faqs#euc-appstream2-faq-microsoft-ad-support-1","customSortOrder":"1","content":" Yes, Amazon AppStream 2.0 Windows OS-based streaming instances can be joined to your Microsoft Active Directory domains. This allows you to apply your existing Active Directory policies to your streaming instances, and provides your users with single sign on access to Intranet sites, file shares, and network printers from within their applications. Your users are authenticated using a SAML 2.0 provider of your choice, and can access applications that require a connection to your Active Directory domain. You can join image builders, Always-On fleet streaming instances, and On-Demand fleet streaming instances that use the Windows OS to Active Directory domains. Linux OS-based AppStream 2.0 image builders, Always-On fleet streaming instances, and On-Demand fleet streaming instances cannot be joined to Active Directory domains."},"metadata":{"tags":[{"id":"GLOBAL#product#appstream2","name":"Amazon AppStream 2.0","namespaceId":"GLOBAL#product","description":"Amazon AppStream 2.0","metadata":{}},{"id":"product-faqs#euc-appstream2-faq#microsoft-ad-support","name":"microsoft-ad-support","namespaceId":"product-faqs#euc-appstream2-faq","description":" microsoft-ad-support","metadata":{}}]}},{"fields":{"topic":"How do I authenticate users with Amazon AppStream 2.0 applications?","id":"product-faqs#euc-appstream2-faq-identity-1","customSortOrder":"1","content":" There are three options to authenticate users with Amazon AppStream 2.0: you can use built-in user management, you can build a custom identity, or you can set up federated access using SAML 2.0. \n When using built-in user management, you can set up and manage your users in the AppStream 2.0 management console from the User Pool tab. To add a new user, all you need is their first and last name, and an e-mail address. To learn more about user management within AppStream 2.0, see Using the AppStream 2.0 User Pool. \n When using federated sign-in to authenticate users, you will set up identity federation using SAML 2.0, which allows you to use your existing user directory to control access to applications available via AppStream 2.0. For details on setting up SAML integration, see the steps outlined here. \n When building an entitlement service, you should authenticate users either with a custom identity or by using a service such as Login with Amazon. After your custom identity has authenticated a user, it should call into Amazon AppStream 2.0 to create a new streaming URL. AppStream 2.0 returns a URL for the session that can be opened in a browser to start the streaming session."},"metadata":{"tags":[{"id":"GLOBAL#product#appstream2","name":"Amazon AppStream 2.0","namespaceId":"GLOBAL#product","description":"Amazon AppStream 2.0","metadata":{}},{"id":"product-faqs#euc-appstream2-faq#identity","name":"identity","namespaceId":"product-faqs#euc-appstream2-faq","description":" identity","metadata":{}}]}},{"fields":{"topic":"How do I restrict network access from fleets and image builders launched in my VPC?","id":"product-faqs#euc-appstream2-faq-security-1","customSortOrder":"1","content":" Security groups enable you to specify network traffic that is allowed between your streaming instances and resources in your VPC. You can restrict network access by assigning an image builder or fleet to the security groups in your VPC. For more information, refer to Security Group for Your VPC."},"metadata":{"tags":[{"id":"product-faqs#euc-appstream2-faq#security","name":"security","namespaceId":"product-faqs#euc-appstream2-faq","description":" security","metadata":{}},{"id":"GLOBAL#product#appstream2","name":"Amazon AppStream 2.0","namespaceId":"GLOBAL#product","description":"Amazon AppStream 2.0","metadata":{}}]}},{"fields":{"topic":"How do I monitor usage of my Amazon AppStream 2.0 fleet resources?","id":"product-faqs#euc-appstream2-faq-monitoring-1","customSortOrder":"1","content":" There are two ways you can monitor your Amazon AppStream 2.0 fleet. First, the AppStream 2.0 console provides a lightweight, real-time view of the state of your AppStream 2.0 fleet, and offers up to two weeks of historical usage data. Metrics are displayed automatically, and don’t require any setup. \n Second, you can access AppStream 2.0 metrics using CloudWatch. The CloudWatch console allows you to specify reporting intervals, create custom dashboards and graphs, and set alarms. \n To learn more, see Monitoring Amazon AppStream 2.0 Resources."},"metadata":{"tags":[{"id":"GLOBAL#product#appstream2","name":"Amazon AppStream 2.0","namespaceId":"GLOBAL#product","description":"Amazon AppStream 2.0","metadata":{}},{"id":"product-faqs#euc-appstream2-faq#monitoring","name":"monitoring","namespaceId":"product-faqs#euc-appstream2-faq","description":" monitoring","metadata":{}}]}},{"fields":{"topic":"Which settings remain persistent between sessions?","id":"product-faqs#euc-appstream2-faq-persistent-settings-1","customSortOrder":"1","content":" You can enable persistent application and Windows settings for your users on AppStream 2.0. Your users' plugins, toolbar settings, browser favorites, application connection profiles, and other settings will be saved and applied each time they start a streaming session. Your users' settings are stored in an S3 bucket you control in your AWS account."},"metadata":{"tags":[{"id":"GLOBAL#product#appstream2","name":"Amazon AppStream 2.0","namespaceId":"GLOBAL#product","description":"Amazon AppStream 2.0","metadata":{}},{"id":"product-faqs#euc-appstream2-faq#persistent-settings","name":"persistent-settings","namespaceId":"product-faqs#euc-appstream2-faq","description":" persistent-settings","metadata":{}}]}},{"fields":{"topic":"Does Amazon AppStream 2.0 offer persistent storage so that I can save and access files between sessions?","id":"product-faqs#euc-appstream2-faq-persistent-storage-1","customSortOrder":"1","content":" Yes. Amazon AppStream 2.0 offers multiple options for persistent file storage to allow users to store and retrieve files between their application streaming sessions. You can use a home folder backed by Amazon S3, Google Drive for G Suite, or Microsoft OneDrive for Business. Each of these are accessed from the my files tab within an active AppStream 2.0 streaming session, and content can be saved or opened directly from the File menu in most apps. \n Home folders are AppStream 2.0's native persistent storage option. Users can access a home folder on their streaming instance and save content in their folder. Files are stored in an S3 bucket which is automatically created in your AWS account. To learn more, visit Enable and Administer Home Folders for Your AppStream 2.0 Users. \n For Windows OS based AppStream 2.0 stacks, you can enable Google Drive for G Suite, and users can link their G Suite account to access files on Google Drive. Changes are automatically synced with Google Drive. To learn more, visit Enable and Administer Google Drive for Your AppStream 2.0 Users. \n For Windows OS based AppStream 2.0 stacks, you can enable Microsoft OneDrive for Business, and users can link their OneDrive for Business account to access their files on OneDrive. Changes are automatically synced with OneDrive for Business. To learn more, visit Enable and Administer OneDrive for Your AppStream 2.0 Users."},"metadata":{"tags":[{"id":"GLOBAL#product#appstream2","name":"Amazon AppStream 2.0","namespaceId":"GLOBAL#product","description":"Amazon AppStream 2.0","metadata":{}},{"id":"product-faqs#euc-appstream2-faq#persistent-storage","name":"persistent-storage","namespaceId":"product-faqs#euc-appstream2-faq","description":" persistent-storage","metadata":{}}]}},{"fields":{"topic":"How does Amazon AppStream 2.0 scale?","id":"product-faqs#euc-appstream2-faq-auto-scaling-1","customSortOrder":"1","content":" Amazon AppStream 2.0 Always-On and On-Demand fleets use Fleet Auto Scaling to launch Amazon AppStream 2.0 instances running your application and to adjust the number of streaming instances to match the demand for end-user sessions. Each end-user session runs on a separate instance, and all of the applications that are streamed within a session run on the same instance. An instance is used to stream applications for only one user, and is replaced with a new instance at the end of the session. For more information, read Fleet Auto Scaling for Amazon AppStream 2.0 in the Amazon AppStream 2.0 Administration Guide. \n The capacity of Elastic fleets is fully managed for you, and does not require any autoscaling policies."},"metadata":{"tags":[{"id":"GLOBAL#product#appstream2","name":"Amazon AppStream 2.0","namespaceId":"GLOBAL#product","description":"Amazon AppStream 2.0","metadata":{}},{"id":"product-faqs#euc-appstream2-faq#auto-scaling","name":"auto-scaling","namespaceId":"product-faqs#euc-appstream2-faq","description":" auto-scaling","metadata":{}}]}},{"fields":{"topic":"What client operating systems and browsers are supported?","id":"product-faqs#euc-appstream2-faq-platform-support-1","customSortOrder":"1","content":" Amazon AppStream 2.0 can stream your applications to HTML5-compatible browsers, including the latest versions of Google Chrome, Mozilla Firefox, Microsoft Internet Explorer, and Microsoft Edge, on desktop devices, including Windows, Mac, Chromebooks, and Linux PCs. The AppStream 2.0 client for Windows lets your users use 4 monitors, 4K monitors and and USB peripherals such as 3D mouse with your applications on AppStream 2.0. The AppStream 2.0 client for Windows is supported on the following versions of Windows: Windows 7, Windows 8, Windows 8.1, and Windows 10. Both 32-bit and 64 bit versions of Windows are supported."},"metadata":{"tags":[{"id":"product-faqs#euc-appstream2-faq#platform-support","name":"platform-support","namespaceId":"product-faqs#euc-appstream2-faq","description":" platform-support","metadata":{}},{"id":"GLOBAL#product#appstream2","name":"Amazon AppStream 2.0","namespaceId":"GLOBAL#product","description":"Amazon AppStream 2.0","metadata":{}}]}},{"fields":{"topic":"What are fleets?","id":"product-faqs#euc-appstream2-faq-fleets-1","customSortOrder":"1","content":" Fleets are an AppStream 2.0 resource that represent the configuration details for the streaming instances your users will use to launch their applications and desktops. The fleet consists of configuration details such as instance type and size, networking, and user session timeouts."},"metadata":{"tags":[{"id":"product-faqs#euc-appstream2-faq#fleets","name":"fleets","namespaceId":"product-faqs#euc-appstream2-faq","description":" fleets","metadata":{}},{"id":"GLOBAL#product#appstream2","name":"Amazon AppStream 2.0","namespaceId":"GLOBAL#product","description":"Amazon AppStream 2.0","metadata":{}}]}},{"fields":{"topic":"Does Amazon AppStream 2.0 offer GPU-accelerated instances?","id":"product-faqs#euc-appstream2-faq-graphic-instances-1","customSortOrder":"1","content":" Yes. Amazon AppStream 2.0 offers Graphics Design, Graphics Pro, Graphics G4 Graphics and G5 instance families. \n Graphics Design instances are ideal for delivering applications such as Adobe Premiere Pro, Autodesk Revit, and Siemens NX that rely on hardware acceleration of DirectX, OpenGL, or OpenCL. Powered by AMD FirePro S7150x2 Server GPUs and equipped with AMD Multiuser GPU technology, instances start from 2 vCPU, 7.5 GiB system memory, and 1 GiB graphics memory, to 16 vCPUs, 61 GiB system memory, and 8 GiB graphics memory. \n Graphics G5 instances are based on the EC2 G5 family. Amazon EC2 G5 instances feature NVIDIA A10G Tensor Core GPUs and 2nd generation AMD EPYC processors, delivering up to 3x higher performance for graphics-intensive applications and machine learning inference, and up to 3.3x higher performance for training simple to moderately complex machine learning models compared to Amazon EC2 G4dn instances. AppStream 2.0 offers seven different instance sizes for Graphics G5, ranging from xlarge with 4 vCPUs and 16 GB of system memory to 24xlarge with 96 vCPUs and 384 GB of system memory. \n Graphics g4dn instances are based on the EC2 G4 family. Amazon EC2 g4dn instances deliver the industry’s most cost-effective and versatile GPU instance for running graphics-intensive applications on AWS. G4dn instances provide the latest generation NVIDIA T4 GPUs, AWS custom Intel Cascade Lake CUs, up to 100 Gbps of networking throughput, and up to 1.8 TB of local NVMe storage. These instances are ideal for streaming graphics intensive applications that rely on NVIDIA GPU libraries such as CUDA using AppStream 2.0. AppStream 2.0 offers six different g4dn instance sizes, ranging from 4 vCPUs and 16 GiB of memory to 64 vCPUs and 256 GiB of memory \n The Graphics Pro instance family offers three different instance types to support the most demanding graphics applications. Powered by NVIDIA Tesla M60 GPUs with 2048 parallel processing cores, there are three Graphics Pro instances types starting from 16 vCPUs, 122 GiB system memory, and 8 GiB graphics memory, to 64 vCPUs, 488 GiB system memory, and 32 GiB graphics memory. These instance types are ideal for graphic workloads that need a massive amount of parallel processing power for 3D rendering, visualization, and video encoding, including applications such as Petrel from Schlumberger Software, Landmark's DecisionSpace, or MotionDSP's Ikena. For more information on available instance types and pricing, see Amazon AppStream 2.0 pricing."},"metadata":{"tags":[{"id":"product-faqs#euc-appstream2-faq#graphic-instances","name":"graphic-instances","namespaceId":"product-faqs#euc-appstream2-faq","description":" graphic-instances","metadata":{}},{"id":"GLOBAL#product#appstream2","name":"Amazon AppStream 2.0","namespaceId":"GLOBAL#product","description":"Amazon AppStream 2.0","metadata":{}}]}},{"fields":{"topic":"How can I create images with my own applications?","id":"product-faqs#euc-appstream2-faq-images-1","customSortOrder":"1","content":" You can use Amazon AppStream 2.0 Image Builder to create images with your own applications. To learn more, please visit the tutorial found on this page."},"metadata":{"tags":[{"id":"GLOBAL#product#appstream2","name":"Amazon AppStream 2.0","namespaceId":"GLOBAL#product","description":"Amazon AppStream 2.0","metadata":{}},{"id":"product-faqs#euc-appstream2-faq#images","name":"images","namespaceId":"product-faqs#euc-appstream2-faq","description":" images","metadata":{}}]}},{"fields":{"topic":"How do I get started with Amazon AppStream 2.0?","id":"product-faqs#euc-appstream2-faq-getting-started-1","customSortOrder":"1","content":" You can begin using Amazon AppStream 2.0 by visiting the AWS Management Console, or by using the AWS SDK. Visit Stream Desktop Applications for a 10 step tutorial."},"metadata":{"tags":[{"id":"product-faqs#euc-appstream2-faq#getting-started","name":"getting-started","namespaceId":"product-faqs#euc-appstream2-faq","description":" getting-started","metadata":{}},{"id":"GLOBAL#product#appstream2","name":"Amazon AppStream 2.0","namespaceId":"GLOBAL#product","description":"Amazon AppStream 2.0","metadata":{}}]}},{"fields":{"topic":"Can I try sample applications?","id":"product-faqs#euc-appstream2-faq-try-sample-applications-1","customSortOrder":"1","content":" Yes. Visit Try Sample Applications low-friction, setup-free trial experience for Amazon AppStream 2.0 service."},"metadata":{"tags":[{"id":"GLOBAL#product#appstream2","name":"Amazon AppStream 2.0","namespaceId":"GLOBAL#product","description":"Amazon AppStream 2.0","metadata":{}},{"id":"product-faqs#euc-appstream2-faq#try-sample-applications","name":"try-sample-applications","namespaceId":"product-faqs#euc-appstream2-faq","description":" try-sample-applications","metadata":{}}]}},{"fields":{"topic":"With which operating system do my apps need to be compatible?","id":"product-faqs#euc-appstream2-faq-images-2","customSortOrder":"2","content":" Amazon AppStream 2.0 streams applications that can run on the following 64-bit Windows OS versions - Windows Server 2016, Windows Server 2019, and Windows Server 2022. You can add support for 32-bit Windows applications by using the WoW64 extensions. If your application has other dependencies, such as the .NET framework, include those dependencies in your application installer. Amazon AppStream 2.0 also streams applications that can run on Red Hat Enterprise Linux 8, and Amazon Linux 2 operating system."},"metadata":{"tags":[{"id":"product-faqs#euc-appstream2-faq#images","name":"images","namespaceId":"product-faqs#euc-appstream2-faq","description":" images","metadata":{}},{"id":"GLOBAL#product#appstream2","name":"Amazon AppStream 2.0","namespaceId":"GLOBAL#product","description":"Amazon AppStream 2.0","metadata":{}}]}},{"fields":{"topic":"Is AppStream 2.0 PCI Compliant?","id":"product-faqs#euc-appstream2-faq-compliance-2","customSortOrder":"2","content":" Yes. Amazon AppStream 2.0 is PCI compliant and conforms to the Payment Card Industry Data Security Standard (PCI DSS). PCI DSS is a proprietary information security standard administered by the PCI Security Standards Council, which was founded by American Express, Discover Financial Services, JCB International, MasterCard Worldwide and Visa Inc. PCI DSS applies to all entities that store, process or transmit cardholder data (CHD) and/or sensitive authentication data (SAD) including merchants, processors, acquirers, issuers, and service providers. The PCI DSS is mandated by the card brands and administered by the Payment Card Industry Security Standards Council. For more information, see PCI DSS Compliance."},"metadata":{"tags":[{"id":"product-faqs#euc-appstream2-faq#compliance","name":"compliance","namespaceId":"product-faqs#euc-appstream2-faq","description":" compliance","metadata":{}},{"id":"GLOBAL#product#appstream2","name":"Amazon AppStream 2.0","namespaceId":"GLOBAL#product","description":"Amazon AppStream 2.0","metadata":{}}]}},{"fields":{"topic":"Can I bring my own licenses and waive the user fees?","id":"product-faqs#euc-appstream2-faq-pricing-and-billing-2","customSortOrder":"2","content":" Yes. If you have Microsoft License Mobility, you may be eligible to bring your own Microsoft RDS CAL licenses and use them with Windows based Amazon AppStream 2.0. For users covered with your own licenses, you won’t incur the monthly user fees. For more information about using your existing Microsoft RDS SAL licenses with Amazon AppStream 2.0, please visit this page, or consult with your Microsoft representative."},"metadata":{"tags":[{"id":"product-faqs#euc-appstream2-faq#pricing-and-billing","name":"pricing-and-billing","namespaceId":"product-faqs#euc-appstream2-faq","description":" pricing-and-billing","metadata":{}},{"id":"GLOBAL#product#appstream2","name":"Amazon AppStream 2.0","namespaceId":"GLOBAL#product","description":"Amazon AppStream 2.0","metadata":{}}]}},{"fields":{"topic":"What Microsoft Active Directory versions are supported?","id":"product-faqs#euc-appstream2-faq-microsoft-ad-support-2","customSortOrder":"2","content":" Microsoft Active Directory Domain Functional Level Windows Server 2008 R2 and newer are supported by Amazon AppStream 2.0."},"metadata":{"tags":[{"id":"GLOBAL#product#appstream2","name":"Amazon AppStream 2.0","namespaceId":"GLOBAL#product","description":"Amazon AppStream 2.0","metadata":{}},{"id":"product-faqs#euc-appstream2-faq#microsoft-ad-support","name":"microsoft-ad-support","namespaceId":"product-faqs#euc-appstream2-faq","description":" microsoft-ad-support","metadata":{}}]}},{"fields":{"topic":"Can I use Amazon AppStream 2.0 with my existing user directory, including Microsoft Active Directory?","id":"product-faqs#euc-appstream2-faq-identity-2","customSortOrder":"2","content":" Yes. Amazon AppStream 2.0 supports identity federation using SAML 2.0, which allows you to use your existing user directory to manage end user access to your AppStream 2.0 apps. For details on setting up SAML integration, read Single Sign-on Access (SAML 2.0) in the Amazon AppStream 2.0 Administration Guide."},"metadata":{"tags":[{"id":"GLOBAL#product#appstream2","name":"Amazon AppStream 2.0","namespaceId":"GLOBAL#product","description":"Amazon AppStream 2.0","metadata":{}},{"id":"product-faqs#euc-appstream2-faq#identity","name":"identity","namespaceId":"product-faqs#euc-appstream2-faq","description":" identity","metadata":{}}]}},{"fields":{"topic":"Can I use existing VPC security groups to secure AppStream 2.0 fleets and image builders?","id":"product-faqs#euc-appstream2-faq-security-2","customSortOrder":"2","content":" Yes. You can assign an image builder or fleet to existing security groups in your VPC."},"metadata":{"tags":[{"id":"GLOBAL#product#appstream2","name":"Amazon AppStream 2.0","namespaceId":"GLOBAL#product","description":"Amazon AppStream 2.0","metadata":{}},{"id":"product-faqs#euc-appstream2-faq#security","name":"security","namespaceId":"product-faqs#euc-appstream2-faq","description":" security","metadata":{}}]}},{"fields":{"topic":"What is the maximum network latency recommended while accessing Amazon AppStream 2.0?","id":"product-faqs#euc-appstream2-faq-streaming-2","customSortOrder":"2","content":" While the remoting protocol has a maximum round-trip latency recommendation of 250 ms, the best user experience is achieved at less than 100 ms. If you are located more than 2000 miles from the AWS Regions where Amazon AppStream 2.0 is currently available, you can still use the service, but your experience may be less responsive."},"metadata":{"tags":[{"id":"GLOBAL#product#appstream2","name":"Amazon AppStream 2.0","namespaceId":"GLOBAL#product","description":"Amazon AppStream 2.0","metadata":{}},{"id":"product-faqs#euc-appstream2-faq#streaming","name":"streaming","namespaceId":"product-faqs#euc-appstream2-faq","description":" streaming","metadata":{}}]}},{"fields":{"topic":"What information can I get from the Amazon AppStream 2.0 usage metrics?","id":"product-faqs#euc-appstream2-faq-monitoring-2","customSortOrder":"2","content":" You can see the size of your Amazon AppStream 2.0 fleet, the number of running instances, the number of instances available to accept new connections, and the utilization of your fleet. \n For multi-session fleets, you can specify the fleet capacity in terms of number of user sessions and see the fleet usage metrics to watch how many user sessions are running and how many are available to accept new connections. \n You can track these metrics over time so that you can optimize your fleet settings to suit your needs. \n Using Amazon CloudWatch, you can also set alarms to notify you of changes to your fleet, or when there is insufficient capacity to support your users. \n For the complete list of available metrics, see Monitoring Amazon AppStream 2.0 Resources."},"metadata":{"tags":[{"id":"GLOBAL#product#appstream2","name":"Amazon AppStream 2.0","namespaceId":"GLOBAL#product","description":"Amazon AppStream 2.0","metadata":{}},{"id":"product-faqs#euc-appstream2-faq#monitoring","name":"monitoring","namespaceId":"product-faqs#euc-appstream2-faq","description":" monitoring","metadata":{}}]}},{"fields":{"topic":"How do users access persistent storage from their Amazon AppStream 2.0 sessions?","id":"product-faqs#euc-appstream2-faq-persistent-storage-2","customSortOrder":"2","content":" Users can access a home folder during their application streaming session. Any file they save to their home folder will be available for use in the future. They can also connect their G Suite account to access Google Drive and connect their Microsoft OneDrive for Business account to access OneDrive within AppStream 2.0. New files added or changes made to existing files within a streaming session are automatically synced between AppStream 2.0 and their persistent storage options."},"metadata":{"tags":[{"id":"product-faqs#euc-appstream2-faq#persistent-storage","name":"persistent-storage","namespaceId":"product-faqs#euc-appstream2-faq","description":" persistent-storage","metadata":{}},{"id":"GLOBAL#product#appstream2","name":"Amazon AppStream 2.0","namespaceId":"GLOBAL#product","description":"Amazon AppStream 2.0","metadata":{}}]}},{"fields":{"topic":"What scaling policy does Amazon AppStream 2.0 support?","id":"product-faqs#euc-appstream2-faq-auto-scaling-2","customSortOrder":"2","content":" You can set a fixed fleet size to keep a constant number of AppStream 2.0 streaming instances, or use dynamic scaling policies that adjust capacity based on a schedule, usage, or both. Using dynamic scaling policies allows you to manage your cost while ensuring there is sufficient capacity for your users to stream. For more information, read Fleet Auto Scaling for Amazon AppStream 2.0 in the Amazon AppStream 2.0 Administration Guide."},"metadata":{"tags":[{"id":"GLOBAL#product#appstream2","name":"Amazon AppStream 2.0","namespaceId":"GLOBAL#product","description":"Amazon AppStream 2.0","metadata":{}},{"id":"product-faqs#euc-appstream2-faq#auto-scaling","name":"auto-scaling","namespaceId":"product-faqs#euc-appstream2-faq","description":" auto-scaling","metadata":{}}]}},{"fields":{"topic":"What Windows server operating system is supported?","id":"product-faqs#euc-appstream2-faq-platform-support-2","customSortOrder":"2","content":" Amazon AppStream 2.0 streams applications that can run on the following 64-bit OS versions - Windows Server 2012 R2, Windows Server 2016, Windows Server 2019, and Windows Server 2022. You can add support for 32-bit applications by using the WoW64 extensions. If your application has other dependencies, such as the .NET framework, include those dependencies in your application installer."},"metadata":{"tags":[{"id":"GLOBAL#product#appstream2","name":"Amazon AppStream 2.0","namespaceId":"GLOBAL#product","description":"Amazon AppStream 2.0","metadata":{}},{"id":"product-faqs#euc-appstream2-faq#platform-support","name":"platform-support","namespaceId":"product-faqs#euc-appstream2-faq","description":" platform-support","metadata":{}}]}},{"fields":{"topic":"What types of fleets are available with Amazon AppStream 2.0?","id":"product-faqs#euc-appstream2-faq-fleets-2","customSortOrder":"2","content":" Amazon AppStream 2.0 offers three fleet types: Always-On, On-Demand, and Elastic. These fleet types allow you to choose how applications and desktops are delivered, the speed of session start, and cost to stream."},"metadata":{"tags":[{"id":"product-faqs#euc-appstream2-faq#fleets","name":"fleets","namespaceId":"product-faqs#euc-appstream2-faq","description":" fleets","metadata":{}},{"id":"GLOBAL#product#appstream2","name":"Amazon AppStream 2.0","namespaceId":"GLOBAL#product","description":"Amazon AppStream 2.0","metadata":{}}]}},{"fields":{"topic":"What resources do I need to set up to stream my applications using Amazon AppStream 2.0?","id":"product-faqs#euc-appstream2-faq-getting-started-2","customSortOrder":"2","content":" You need to create an Amazon AppStream 2.0 stack in your AWS account to start streaming applications to your users. A stack includes a fleet of Amazon AppStream 2.0 instances that executes and streams applications to end users. When you use Elastic fleets, each instance is launched using an AppStream 2.0-managed image, while Always-On and On-Demand fleets use an image that you create containing your applications. You can select the instance type and size for your fleet depending on what CPU, memory, and graphics your user needs. To learn more about Amazon AppStream 2.0 resources, please visit this page."},"metadata":{"tags":[{"id":"GLOBAL#product#appstream2","name":"Amazon AppStream 2.0","namespaceId":"GLOBAL#product","description":"Amazon AppStream 2.0","metadata":{}},{"id":"product-faqs#euc-appstream2-faq#getting-started","name":"getting-started","namespaceId":"product-faqs#euc-appstream2-faq","description":" getting-started","metadata":{}}]}},{"fields":{"topic":"What do I need to get started?","id":"product-faqs#euc-appstream2-faq-try-sample-applications-2","customSortOrder":"2","content":" You need an AWS account and a broadband Internet connection with at least 1 Mbps bandwidth to use Try It Now. You also need a browser capable of supporting HTML5."},"metadata":{"tags":[{"id":"GLOBAL#product#appstream2","name":"Amazon AppStream 2.0","namespaceId":"GLOBAL#product","description":"Amazon AppStream 2.0","metadata":{}},{"id":"product-faqs#euc-appstream2-faq#try-sample-applications","name":"try-sample-applications","namespaceId":"product-faqs#euc-appstream2-faq","description":" try-sample-applications","metadata":{}}]}},{"fields":{"topic":"What's the difference between the original Amazon AppStream and Amazon AppStream 2.0?","id":"product-faqs#euc-appstream2-faq-general-2","customSortOrder":"2","content":" Amazon AppStream 2.0 is the next-generation desktop application streaming service from AWS. Amazon AppStream was an SDK-based service that customers could use to set up their own streaming service with DIY engineering. AppStream 2.0 provides a fully managed streaming service with no DIY effort. AppStream 2.0 offers a greater range of instance types; streams desktop applications to HTML5-compatible web browsers with no plugins required; provides dual-monitor support on web browsers and 4-monitor, 4K monitor, and USB peripheral support through the AppStream 2.0 client for Windows. In addition, AppStream 2.0 simplifies application lifecycle management and lets your applications access services in your VPC."},"metadata":{"tags":[{"id":"product-faqs#euc-appstream2-faq#general","name":"general","namespaceId":"product-faqs#euc-appstream2-faq","description":" general","metadata":{}},{"id":"GLOBAL#product#appstream2","name":"Amazon AppStream 2.0","namespaceId":"GLOBAL#product","description":"Amazon AppStream 2.0","metadata":{}}]}},{"fields":{"topic":"Which Linux distribution is supported?","id":"product-faqs#euc-appstream2-faq-platform-support-3","customSortOrder":"3","content":" Amazon AppStream 2.0 supports Red Hat Enterprise Linux 8, and Amazon Linux 2 operating system."},"metadata":{"tags":[{"id":"product-faqs#euc-appstream2-faq#platform-support","name":"platform-support","namespaceId":"product-faqs#euc-appstream2-faq","description":" platform-support","metadata":{}},{"id":"GLOBAL#product#appstream2","name":"Amazon AppStream 2.0","namespaceId":"GLOBAL#product","description":"Amazon AppStream 2.0","metadata":{}}]}},{"fields":{"topic":"Is Amazon AppStream 2.0 included in the System and Organizational Controls (SOC) reports?","id":"product-faqs#euc-appstream2-faq-compliance-3","customSortOrder":"3","content":" Yes. Amazon AppStream 2.0 is included in the AWS System and Organizational Controls (SOC) reports. AWS System and Organization Controls Reports are independent third-party examination reports that demonstrate how AWS achieves key compliance controls and objectives. The purpose of these reports is to help you and your auditors understand the AWS controls established to support operations and compliance. You can learn more about the AWS Compliance programs by visiting AWS Compliance Programs or by visiting the Services in Scope by Compliance Program."},"metadata":{"tags":[{"id":"product-faqs#euc-appstream2-faq#compliance","name":"compliance","namespaceId":"product-faqs#euc-appstream2-faq","description":" compliance","metadata":{}},{"id":"GLOBAL#product#appstream2","name":"Amazon AppStream 2.0","namespaceId":"GLOBAL#product","description":"Amazon AppStream 2.0","metadata":{}}]}},{"fields":{"topic":"What are the requirements for schools, universities, and public institutions to reduce their user fee?","id":"product-faqs#euc-appstream2-faq-pricing-and-billing-3","customSortOrder":"3","content":" Schools, universities, and public institutions may qualify for reduced user fees. Please reference the Microsoft Licensing Terms and Documents for qualification requirements. If you think you may qualify, please contact us. We will review your information and work with you to reduce your Microsoft RDS SAL fee. There is no user fee incurred when using image builder instances."},"metadata":{"tags":[{"id":"GLOBAL#product#appstream2","name":"Amazon AppStream 2.0","namespaceId":"GLOBAL#product","description":"Amazon AppStream 2.0","metadata":{}},{"id":"product-faqs#euc-appstream2-faq#pricing-and-billing","name":"pricing-and-billing","namespaceId":"product-faqs#euc-appstream2-faq","description":" pricing-and-billing","metadata":{}}]}},{"fields":{"topic":"Which AWS Directory Services directory options are supported by Amazon AppStream 2.0?","id":"product-faqs#euc-appstream2-faq-microsoft-ad-support-3","customSortOrder":"3","content":" Amazon AppStream 2.0 supports AWS Directory Services Microsoft AD. Other options such as AD Connector and Simple AD are not supported. To learn more about AWS Microsoft AD see What Is AWS Directory Service."},"metadata":{"tags":[{"id":"product-faqs#euc-appstream2-faq#microsoft-ad-support","name":"microsoft-ad-support","namespaceId":"product-faqs#euc-appstream2-faq","description":" microsoft-ad-support","metadata":{}},{"id":"GLOBAL#product#appstream2","name":"Amazon AppStream 2.0","namespaceId":"GLOBAL#product","description":"Amazon AppStream 2.0","metadata":{}}]}},{"fields":{"topic":"What type of identity federation does Amazon AppStream 2.0 support?","id":"product-faqs#euc-appstream2-faq-identity-3","customSortOrder":"3","content":" Amazon AppStream 2.0 supports federation using SAML 2.0 (Identity Provider initiated). This type of federated access allows a user to sign in by first authenticating with an identity federation provider, after which they can access their AppStream 2.0 apps."},"metadata":{"tags":[{"id":"product-faqs#euc-appstream2-faq#identity","name":"identity","namespaceId":"product-faqs#euc-appstream2-faq","description":" identity","metadata":{}},{"id":"GLOBAL#product#appstream2","name":"Amazon AppStream 2.0","namespaceId":"GLOBAL#product","description":"Amazon AppStream 2.0","metadata":{}}]}},{"fields":{"topic":"How many security groups can I apply to a fleet or image builder?","id":"product-faqs#euc-appstream2-faq-security-3","customSortOrder":"3","content":" You can assign an image builder or fleet to up to five security groups."},"metadata":{"tags":[{"id":"GLOBAL#product#appstream2","name":"Amazon AppStream 2.0","namespaceId":"GLOBAL#product","description":"Amazon AppStream 2.0","metadata":{}},{"id":"product-faqs#euc-appstream2-faq#security","name":"security","namespaceId":"product-faqs#euc-appstream2-faq","description":" security","metadata":{}}]}},{"fields":{"topic":"Can I create custom Amazon CloudWatch metrics for Amazon AppStream 2.0?","id":"product-faqs#euc-appstream2-faq-monitoring-3","customSortOrder":"3","content":" Yes, you can create custom metrics for Amazon AppStream 2.0. For more information, see Publish Custom Metrics."},"metadata":{"tags":[{"id":"product-faqs#euc-appstream2-faq#monitoring","name":"monitoring","namespaceId":"product-faqs#euc-appstream2-faq","description":" monitoring","metadata":{}},{"id":"GLOBAL#product#appstream2","name":"Amazon AppStream 2.0","namespaceId":"GLOBAL#product","description":"Amazon AppStream 2.0","metadata":{}}]}},{"fields":{"topic":"Can I enable multiple persistent storage options for an Amazon AppStream 2.0 stack?","id":"product-faqs#euc-appstream2-faq-persistent-storage-3","customSortOrder":"3","content":" Yes. You can enable Home Folders, Google Drive for G Suite, and Microsoft OneDrive for Business. To optimize your internet bandwidth, create a VPC endpoint for Amazon S3 and authorize AppStream 2.0 to access your VPC endpoint. This routes Home Folders data through your VPC and Google Drive or OneDrive data through the public Internet."},"metadata":{"tags":[{"id":"product-faqs#euc-appstream2-faq#persistent-storage","name":"persistent-storage","namespaceId":"product-faqs#euc-appstream2-faq","description":" persistent-storage","metadata":{}},{"id":"GLOBAL#product#appstream2","name":"Amazon AppStream 2.0","namespaceId":"GLOBAL#product","description":"Amazon AppStream 2.0","metadata":{}}]}},{"fields":{"topic":"What is an Amazon AppStream 2.0 Fleet Auto Scaling policy?","id":"product-faqs#euc-appstream2-faq-auto-scaling-3","customSortOrder":"3","content":" A Fleet Auto Scaling policy is a dynamic scaling policy that allows you to scale the size of your fleet to match the supply of available instances to user demand. You can define scaling policies that adjust the size of your fleet automatically based on a variety of utilization metrics, and optimize the number of running instances to match user demand. For more information, read Fleet Auto Scaling for Amazon AppStream 2.0 in the Amazon AppStream 2.0 Administration Guide."},"metadata":{"tags":[{"id":"product-faqs#euc-appstream2-faq#auto-scaling","name":"auto-scaling","namespaceId":"product-faqs#euc-appstream2-faq","description":" auto-scaling","metadata":{}},{"id":"GLOBAL#product#appstream2","name":"Amazon AppStream 2.0","namespaceId":"GLOBAL#product","description":"Amazon AppStream 2.0","metadata":{}}]}},{"fields":{"topic":"What are the differences between the fleet types?","id":"product-faqs#euc-appstream2-faq-fleets-3","customSortOrder":"3","content":" Always-On and On-Demand fleet streaming instances are launched using the custom AppStream 2.0 image that you create that contains your applications and configurations. You can specify how many instances to launch manually, or dynamically using Fleet Auto Scaling policies. Streaming instances must be provisioned before a user can stream. \n Elastic fleet streaming instances are launched using an AppStream 2.0 managed image, with applications and configurations delivered at run time. AppStream 2.0 manages the capacity of Elastic fleets for you. Elastic fleets only support applications from App Blocks, and cannot be joined to a Microsoft Active Directory domain."},"metadata":{"tags":[{"id":"GLOBAL#product#appstream2","name":"Amazon AppStream 2.0","namespaceId":"GLOBAL#product","description":"Amazon AppStream 2.0","metadata":{}},{"id":"product-faqs#euc-appstream2-faq#fleets","name":"fleets","namespaceId":"product-faqs#euc-appstream2-faq","description":" fleets","metadata":{}}]}},{"fields":{"topic":"Can I install anti-virus software on my Amazon AppStream 2.0 image to secure my applications?","id":"product-faqs#euc-appstream2-faq-images-3","customSortOrder":"3","content":" You can install any tools, including anti-virus programs on your AppStream 2.0 image. However, you need to ensure that these applications do not block access to the AppStream 2.0 service. We recommend testing your applications before publishing them to your users. You can learn more by reading Windows Update and Antivirus Software on AppStream 2.0 and Data Protection in AppStream 2.0 in the Amazon AppStream 2.0 Administration Guide."},"metadata":{"tags":[{"id":"product-faqs#euc-appstream2-faq#images","name":"images","namespaceId":"product-faqs#euc-appstream2-faq","description":" images","metadata":{}},{"id":"GLOBAL#product#appstream2","name":"Amazon AppStream 2.0","namespaceId":"GLOBAL#product","description":"Amazon AppStream 2.0","metadata":{}}]}},{"fields":{"topic":"How do I import my applications to Amazon AppStream 2.0?","id":"product-faqs#euc-appstream2-faq-getting-started-3","customSortOrder":"3","content":" If your applications require Active Directory, a custom driver, or require a reboot to install, you will need to create an AppStream 2.0 image using an image builder via the AWS Management Console, then use an Always-On or On-Demand fleet to stream the applications to your users. Image Builder allows you to install and test your applications just as you would with any Microsoft Windows or Linux desktop, and then create an image. You can complete all the install, test, and creation steps for the image without leaving the console. \n If your applications don’t require Active Directory and can be run from virtual hard disks without being configured, you can package them within virtual hard disks and upload them to an S3 bucket within your account. Once you have uploaded your applications, you can create AppStream 2.0 app block and application resources, and assign them to an AppStream 2.0 Elastic fleet to stream to your users."},"metadata":{"tags":[{"id":"GLOBAL#product#appstream2","name":"Amazon AppStream 2.0","namespaceId":"GLOBAL#product","description":"Amazon AppStream 2.0","metadata":{}},{"id":"product-faqs#euc-appstream2-faq#getting-started","name":"getting-started","namespaceId":"product-faqs#euc-appstream2-faq","description":" getting-started","metadata":{}}]}},{"fields":{"topic":"Will I be charged for using Try It Now?","id":"product-faqs#euc-appstream2-faq-try-sample-applications-3","customSortOrder":"3","content":" You won’t be charged any AWS fees for using Try It Now. However, you may incur other fees such as Internet or broadband charges to connect to the Try It Now experience."},"metadata":{"tags":[{"id":"GLOBAL#product#appstream2","name":"Amazon AppStream 2.0","namespaceId":"GLOBAL#product","description":"Amazon AppStream 2.0","metadata":{}},{"id":"product-faqs#euc-appstream2-faq#try-sample-applications","name":"try-sample-applications","namespaceId":"product-faqs#euc-appstream2-faq","description":" try-sample-applications","metadata":{}}]}},{"fields":{"topic":"Can I continue to use the original Amazon AppStream service?","id":"product-faqs#euc-appstream2-faq-general-3","customSortOrder":"3","content":" No. You cannot use the original Amazon AppStream service. Amazon AppStream 2.0 offers a greater range of instance types, streams desktop applications with no rewrite, simplifies application lifecycle management, and allows your apps to access services in your VPC."},"metadata":{"tags":[{"id":"GLOBAL#product#appstream2","name":"Amazon AppStream 2.0","namespaceId":"GLOBAL#product","description":"Amazon AppStream 2.0","metadata":{}},{"id":"product-faqs#euc-appstream2-faq#general","name":"general","namespaceId":"product-faqs#euc-appstream2-faq","description":" general","metadata":{}}]}},{"fields":{"topic":"What are the benefits of application streaming over rendering content locally?","id":"product-faqs#euc-appstream2-faq-general-4","customSortOrder":"4","content":" Interactively streaming your application from the cloud provides several benefits: \n Instant-on: Streaming your application with Amazon AppStream 2.0 lets your users start using your application immediately, when using an image builder or Always-On fleet, without the delays associated with large file downloads and time-consuming installations. \n Remove device constraints: You can leverage the compute power of AWS to deliver experiences that wouldn’t normally be possible due to the GPU, CPU, memory, or physical storage constraints of local devices. \n Multi-platform support: You can take your existing applications and start streaming them to a computer without any modifications. \n Easy updates: Because your application is centrally managed by Amazon AppStream 2.0, updating your application is as simple as providing a new version of your application to Amazon AppStream 2.0. That's all you need to do to immediately upgrade all your users, without any action on their part. \n Improved security: Amazon AppStream 2.0 runs your applications on instances within AWS and only transmits encrypted pixels to end user device. You can apply various security controls provided by AWS to secure your streaming instances. For more details, see Security in Amazon AppStream 2.0."},"metadata":{"tags":[{"id":"product-faqs#euc-appstream2-faq#general","name":"general","namespaceId":"product-faqs#euc-appstream2-faq","description":" general","metadata":{}},{"id":"GLOBAL#product#appstream2","name":"Amazon AppStream 2.0","namespaceId":"GLOBAL#product","description":"Amazon AppStream 2.0","metadata":{}}]}},{"fields":{"topic":"What do I need to provide to qualify as a school, university, or public institution?","id":"product-faqs#euc-appstream2-faq-pricing-and-billing-4","customSortOrder":"4","content":" You will need to provide AWS your institution's full legal name, principal office address, and public website URL. AWS will use this information to qualify you for AppStream 2.0's reduced user fees for qualified educational institutions. Please note: The use of Microsoft software is subject to Microsoft’s terms. You are responsible for complying with Microsoft licensing. If you have questions about your licensing or rights to Microsoft software, please consult your legal team, Microsoft, or your Microsoft reseller. You agree that we may provide the information to Microsoft in order to apply educational pricing to your Amazon AppStream 2.0 usage."},"metadata":{"tags":[{"id":"GLOBAL#product#appstream2","name":"Amazon AppStream 2.0","namespaceId":"GLOBAL#product","description":"Amazon AppStream 2.0","metadata":{}},{"id":"product-faqs#euc-appstream2-faq#pricing-and-billing","name":"pricing-and-billing","namespaceId":"product-faqs#euc-appstream2-faq","description":" pricing-and-billing","metadata":{}}]}},{"fields":{"topic":"How do I join my Amazon AppStream 2.0 instances to my Microsoft Active Directory domain?","id":"product-faqs#euc-appstream2-faq-microsoft-ad-support-4","customSortOrder":"4","content":" To get started you will need a Microsoft Active Directory domain that is accessible from an Amazon VPC, the credentials of a user with authority to join the domain, and the domain Organizational Unit (OU) you want to join to your fleet. For more information, see Using Active Directory Domains with AppStream 2.0."},"metadata":{"tags":[{"id":"GLOBAL#product#appstream2","name":"Amazon AppStream 2.0","namespaceId":"GLOBAL#product","description":"Amazon AppStream 2.0","metadata":{}},{"id":"product-faqs#euc-appstream2-faq#microsoft-ad-support","name":"microsoft-ad-support","namespaceId":"product-faqs#euc-appstream2-faq","description":" microsoft-ad-support","metadata":{}}]}},{"fields":{"topic":"What are the requirements for setting up identity federation with Amazon AppStream 2.0?","id":"product-faqs#euc-appstream2-faq-identity-4","customSortOrder":"4","content":" To configure identity federation with Amazon AppStream 2.0, you need a SAML 2.0 Identity Provider that links to an existing LDAP-compatible directory, such as Microsoft Active Directory. Microsoft Active Directory Federation Services (ADFS), Ping Identity, Okta, and Shibboleth, are all examples of SAML 2.0 Identity Providers that will work with AppStream 2.0."},"metadata":{"tags":[{"id":"GLOBAL#product#appstream2","name":"Amazon AppStream 2.0","namespaceId":"GLOBAL#product","description":"Amazon AppStream 2.0","metadata":{}},{"id":"product-faqs#euc-appstream2-faq#identity","name":"identity","namespaceId":"product-faqs#euc-appstream2-faq","description":" identity","metadata":{}}]}},{"fields":{"topic":"Can I change the security groups to which my fleets are assigned after they have been created?","id":"product-faqs#euc-appstream2-faq-security-4","customSortOrder":"4","content":" Yes. You can change the security groups to which your fleets are assigned, so long as they are in the stopped status. \n You can also change the rules of a security group in your VPC at any time using the Amazon EC2 console. Note that the new rules will apply to all resources assigned to that security group. For more information, refer to Security Groups for your VPC."},"metadata":{"tags":[{"id":"product-faqs#euc-appstream2-faq#security","name":"security","namespaceId":"product-faqs#euc-appstream2-faq","description":" security","metadata":{}},{"id":"GLOBAL#product#appstream2","name":"Amazon AppStream 2.0","namespaceId":"GLOBAL#product","description":"Amazon AppStream 2.0","metadata":{}}]}},{"fields":{"topic":"How frequently are Amazon AppStream 2.0 metrics published to Amazon CloudWatch?","id":"product-faqs#euc-appstream2-faq-monitoring-4","customSortOrder":"4","content":" Amazon AppStream 2.0 sends metrics to Amazon CloudWatch every 1 minute. The metrics are stored in CloudWatch using the standard retention policy. For more information, see Amazon CloudWatch FAQs."},"metadata":{"tags":[{"id":"product-faqs#euc-appstream2-faq#monitoring","name":"monitoring","namespaceId":"product-faqs#euc-appstream2-faq","description":" monitoring","metadata":{}},{"id":"GLOBAL#product#appstream2","name":"Amazon AppStream 2.0","namespaceId":"GLOBAL#product","description":"Amazon AppStream 2.0","metadata":{}}]}},{"fields":{"topic":"How do I enable Google Drive for G Suite for Amazon AppStream 2.0?","id":"product-faqs#euc-appstream2-faq-persistent-storage-4","customSortOrder":"4","content":" When creating an Amazon AppStream 2.0 stack, select the option to enable Google Drive for the stack, provide your G Suite domain names, and create the stack. To learn more, visit Enable and Administer Google Drive for Your AppStream 2.0 Users."},"metadata":{"tags":[{"id":"product-faqs#euc-appstream2-faq#persistent-storage","name":"persistent-storage","namespaceId":"product-faqs#euc-appstream2-faq","description":" persistent-storage","metadata":{}},{"id":"GLOBAL#product#appstream2","name":"Amazon AppStream 2.0","namespaceId":"GLOBAL#product","description":"Amazon AppStream 2.0","metadata":{}}]}},{"fields":{"topic":"How can I create auto scaling policies for my Amazon AppStream 2.0 fleet?","id":"product-faqs#euc-appstream2-faq-auto-scaling-4","customSortOrder":"4","content":" You can create automatic scaling policies from the Fleets tab in the AppStream 2.0 console, or by using the AWS SDK."},"metadata":{"tags":[{"id":"GLOBAL#product#appstream2","name":"Amazon AppStream 2.0","namespaceId":"GLOBAL#product","description":"Amazon AppStream 2.0","metadata":{}},{"id":"product-faqs#euc-appstream2-faq#auto-scaling","name":"auto-scaling","namespaceId":"product-faqs#euc-appstream2-faq","description":" auto-scaling","metadata":{}}]}},{"fields":{"topic":"Which AWS regions does Amazon AppStream 2.0 support?","id":"product-faqs#euc-appstream2-faq-platform-support-4","customSortOrder":"4","content":" Please refer to the AWS Regional Products and Services page for details of Amazon AppStream 2.0 service availability by region"},"metadata":{"tags":[{"id":"product-faqs#euc-appstream2-faq#platform-support","name":"platform-support","namespaceId":"product-faqs#euc-appstream2-faq","description":" platform-support","metadata":{}},{"id":"GLOBAL#product#appstream2","name":"Amazon AppStream 2.0","namespaceId":"GLOBAL#product","description":"Amazon AppStream 2.0","metadata":{}}]}},{"fields":{"topic":"Can I switch my Amazon AppStream 2.0 Always-On fleet to On-Demand or vice versa?","id":"product-faqs#euc-appstream2-faq-fleets-4","customSortOrder":"4","content":" You can only specify the fleet type when you create a new fleet, and you cannot change the fleet type once the fleet has been created."},"metadata":{"tags":[{"id":"product-faqs#euc-appstream2-faq#fleets","name":"fleets","namespaceId":"product-faqs#euc-appstream2-faq","description":" fleets","metadata":{}},{"id":"GLOBAL#product#appstream2","name":"Amazon AppStream 2.0","namespaceId":"GLOBAL#product","description":"Amazon AppStream 2.0","metadata":{}}]}},{"fields":{"topic":"Can I customize the Windows operating system using group policies?","id":"product-faqs#euc-appstream2-faq-images-4","customSortOrder":"4","content":" Any changes that are made to the image using Image Builder through local group policies will be reflected in your AppStream 2.0 images. Any customizations made with domain based group policies can only be applied to domain joined fleets."},"metadata":{"tags":[{"id":"GLOBAL#product#appstream2","name":"Amazon AppStream 2.0","namespaceId":"GLOBAL#product","description":"Amazon AppStream 2.0","metadata":{}},{"id":"product-faqs#euc-appstream2-faq#images","name":"images","namespaceId":"product-faqs#euc-appstream2-faq","description":" images","metadata":{}}]}},{"fields":{"topic":"How do I create an Amazon AppStream 2.0 image to import my applications?","id":"product-faqs#euc-appstream2-faq-getting-started-4","customSortOrder":"4","content":" You can create an Amazon AppStream 2.0 image using Image Builder via the AWS Management Console. Image Builder allows you to install and test your applications just as you would with any Windows or Linux desktop, and then create an image. You can complete all the install, test, and creation steps for the image without leaving the console."},"metadata":{"tags":[{"id":"product-faqs#euc-appstream2-faq#getting-started","name":"getting-started","namespaceId":"product-faqs#euc-appstream2-faq","description":" getting-started","metadata":{}},{"id":"GLOBAL#product#appstream2","name":"Amazon AppStream 2.0","namespaceId":"GLOBAL#product","description":"Amazon AppStream 2.0","metadata":{}}]}},{"fields":{"topic":"What applications can I use with Try It Now?","id":"product-faqs#euc-appstream2-faq-try-sample-applications-4","customSortOrder":"4","content":" Try It Now includes popular productivity, design, engineering, and software development applications running on Amazon AppStream 2.0 for you to try. To see the full list of available applications, go to the Try It Now catalog page after signing in with your AWS account."},"metadata":{"tags":[{"id":"GLOBAL#product#appstream2","name":"Amazon AppStream 2.0","namespaceId":"GLOBAL#product","description":"Amazon AppStream 2.0","metadata":{}},{"id":"product-faqs#euc-appstream2-faq#try-sample-applications","name":"try-sample-applications","namespaceId":"product-faqs#euc-appstream2-faq","description":" try-sample-applications","metadata":{}}]}},{"fields":{"topic":"Does qualification for Amazon AppStream 2.0's reduced RDS SAL user fees affect other AWS cloud services?","id":"product-faqs#euc-appstream2-faq-pricing-and-billing-5","customSortOrder":"5","content":" No, your user fees are specific to Amazon AppStream 2.0, and do not affect any other AWS cloud services or licenses you have."},"metadata":{"tags":[{"id":"GLOBAL#product#appstream2","name":"Amazon AppStream 2.0","namespaceId":"GLOBAL#product","description":"Amazon AppStream 2.0","metadata":{}},{"id":"product-faqs#euc-appstream2-faq#pricing-and-billing","name":"pricing-and-billing","namespaceId":"product-faqs#euc-appstream2-faq","description":" pricing-and-billing","metadata":{}}]}},{"fields":{"topic":"Can I use my existing Organization Units (OU) structure with Amazon AppStream 2.0?","id":"product-faqs#euc-appstream2-faq-microsoft-ad-support-5","customSortOrder":"5","content":" Yes, you can use your existing Organizational Unit (OU) structure with Amazon AppStream 2.0. To learn more, see Using Active Directory Domains with AppStream 2.0."},"metadata":{"tags":[{"id":"product-faqs#euc-appstream2-faq#microsoft-ad-support","name":"microsoft-ad-support","namespaceId":"product-faqs#euc-appstream2-faq","description":" microsoft-ad-support","metadata":{}},{"id":"GLOBAL#product#appstream2","name":"Amazon AppStream 2.0","namespaceId":"GLOBAL#product","description":"Amazon AppStream 2.0","metadata":{}}]}},{"fields":{"topic":"Can I control which users access my Amazon AppStream 2.0?","id":"product-faqs#euc-appstream2-faq-identity-5","customSortOrder":"5","content":" Yes. When using built-in user management, you can control which users have access to your Amazon AppStream 2.0 stacks in the User Pool tab of the AppStream 2.0 management console. To learn more about user management within AppStream 2.0, see Using the AppStream 2.0 User Pool. \n When you use SAML 2.0, you can control which users have access to your Amazon AppStream 2.0 stacks by mapping the users in your federation service to the IAM role that has access permissions to the stack. Please refer to the AppStream 2.0 documentation for detailed information and step-by-step guidelines for popular federation services."},"metadata":{"tags":[{"id":"GLOBAL#product#appstream2","name":"Amazon AppStream 2.0","namespaceId":"GLOBAL#product","description":"Amazon AppStream 2.0","metadata":{}},{"id":"product-faqs#euc-appstream2-faq#identity","name":"identity","namespaceId":"product-faqs#euc-appstream2-faq","description":" identity","metadata":{}}]}},{"fields":{"topic":"Can I change the security groups to which my image builders are assigned after they have been created?","id":"product-faqs#euc-appstream2-faq-security-5","customSortOrder":"5","content":" No. You cannot change the security groups to which your fleets are assigned after they have been created. To assign an image builder to a different security groups, you will need to create a new image builder. \n You can also change the rules of a security group in your VPC at any time using the Amazon EC2 console. Note that the new rules will apply to all resources assigned to that security group. For more information, refer to Security Groups for your VPC."},"metadata":{"tags":[{"id":"product-faqs#euc-appstream2-faq#security","name":"security","namespaceId":"product-faqs#euc-appstream2-faq","description":" security","metadata":{}},{"id":"GLOBAL#product#appstream2","name":"Amazon AppStream 2.0","namespaceId":"GLOBAL#product","description":"Amazon AppStream 2.0","metadata":{}}]}},{"fields":{"topic":"How do I create CloudWatch alarms for Amazon AppStream 2.0?","id":"product-faqs#euc-appstream2-faq-monitoring-5","customSortOrder":"5","content":" You can create Amazon CloudWatch alarms for Amazon AppStream 2.0 using the CloudWatch console or the CloudWatch APIs."},"metadata":{"tags":[{"id":"GLOBAL#product#appstream2","name":"Amazon AppStream 2.0","namespaceId":"GLOBAL#product","description":"Amazon AppStream 2.0","metadata":{}},{"id":"product-faqs#euc-appstream2-faq#monitoring","name":"monitoring","namespaceId":"product-faqs#euc-appstream2-faq","description":" monitoring","metadata":{}}]}},{"fields":{"topic":"Can a user remove their Google Drive for G Suite account?","id":"product-faqs#euc-appstream2-faq-persistent-storage-5","customSortOrder":"5","content":" Yes. Users can remove permissions that AppStream 2.0 has to their Google account from their Google account permissions page."},"metadata":{"tags":[{"id":"GLOBAL#product#appstream2","name":"Amazon AppStream 2.0","namespaceId":"GLOBAL#product","description":"Amazon AppStream 2.0","metadata":{}},{"id":"product-faqs#euc-appstream2-faq#persistent-storage","name":"persistent-storage","namespaceId":"product-faqs#euc-appstream2-faq","description":" persistent-storage","metadata":{}}]}},{"fields":{"topic":"Which Amazon AppStream 2.0 CloudWatch metrics can I use to build Fleet Auto Scaling polices?","id":"product-faqs#euc-appstream2-faq-auto-scaling-5","customSortOrder":"5","content":" You can use the following metrics to build your Fleet Auto Scaling policies: \n \n