Travel Glossary

Discover key terms and concepts shaping the travel industry. Explore what's relevant and stay informed on the latest trends.

GDS

Global Distribution System

Explore the network that connects travel service providers with agents and agencies for streamlined booking and real‑time access to travel services.

New Distribution Capabilites

Understand how New Distribution Capabilities (NDC) enhance the way airlines sell and distribute their products, providing greater transparency and personalized options for travel agents and consumers.

Corporate Travel

Insights into Corporate Travel

Corporate travel aims to enhance business productivity while managing costs and ensuring the safety and well‑being of travellers. It includes travel management for small businesses, and best practices for business travel procurement.

Payments in Corporate Travel: Lodge Card

Centralized payment solution for managing and paying employee travel expenses, providing streamlined billing and improved expense tracking.

Travel and Expense Analytics

Process of collecting, analyzing, and interpreting data related to corporate travel and expenses.

Travel Management for Small Business

Efficiently organizing and controlling travel for small businesses, focusing on cost savings and compliance with limited resources.

Corporate Travel Management

Optimizing travel arrangements for corporations, ensuring compliance, cost control, and smooth coordination of business trips.

Ground Handling

Gain insight into ground handling, which involves services and operations performed on the ground to support the safe and efficient movement of aircraft and passengers, including a wide range of activities that occur before and after a flight

 

Traveler Experience

Exploring the Traveler Experience

The overall journey of a traveler, shaped by systems and processes used by airlines to manage passenger bookings and customer information. 

Passenger Name Record (PNR)

Digital record created by an airline or travel agency that contains important information about a passenger's travel itinerary. It is a unique identifier for the traveler and includes details necessary for managing the booking and ensuring a smooth travel experience.

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Frequent Flyer Number (FFN)

Unique identification number assigned to a traveler by an airline's loyalty program. It allows passengers to earn and track points or miles for their flights and other travel-related purchases, which can be exchanged for rewards such as free flights, upgrades and other benefits.

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Insights into Modern Retailing

Dive into the transformation of how travel products and services are offered, personalized, and delivered to consumers through advanced technologies and data‑driven approaches.

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