I vow to wear nothing but pig-tails and pajamas- Always ! I am not quite sure who to site for the following material but I take my best guess as Daniel Goleman who authored the book Emotional Intelligence . I found it as part of another compilation of material. There are two words which the emotionally intelligent should excise from their vocabulary because they are dangerous, destructive lies. They are "never" and "always". No one is " always" or " never" anything. People have irritating habits, destructive vices, bad traits which surface from time to time, prejudices founded on ignorance, but they are people, not monsters, for all that. "Always" and "never" turn criticisms: "That is a thoughtless act" into insults - "You are always thoughtless"; and insults , because they cannot be answered with reason, are nothing short of violence, which breeds violence in its turn. "Always" and "nev