Link tags: frustration

Nobody wants to use any software — Character

I do not want any software

I believe that this mindset is the healthiest way to design and build things that people will use and not hate us for building. For me, it’s a way to remind myself that all humans have a whole rich, challenging life outside of the little screens I’m making for them. So that even when I’m focused on user needs and user problems, I can keep it just out of the corner of my eye: the person I’m making this for doesn’t actually want to be here, and that’s OK.

We want speedy internet and fast-loading services because we want to stop pushing buttons and opening accordions as quickly as possible.

Care

I know that the number one cause of jank and breakage is another developer having messed with the browser’s default way of doing things.

THIS!!! A thousand times, THIS!

SpeedCurve | The psychology of site speed and human happiness

Tammy takes a deep dive into our brains to examine the psychology of web performance. It opens with this:

If you don’t consider time a crucial usability factor, you’re missing a fundamental aspect of the user experience.

I wish that more UX designers understood that!

How to build a bad design system | CSS-Tricks

Working in a big organization is shocking to newcomers because of this, as suddenly everyone has to be consulted to make the smallest decision. And the more people you have to consult to get something done, the more bureaucracy exists within that company. In short: design systems cannot be effective in bureaucratic organizations. Trust me, I’ve tried.

Who hurt you, Robin?

Twitter thread as blog post: Thoughts on how we write CSS | Lara Schenck

CSS only truly exists in a browser. As soon as we start writing CSS outside of the browser, we rely on guesses and memorization and an intimate understanding of the rules. A text editor will never be able to provide as much information as a browser can.

Why is CSS frustrating? ･ Robin Rendle

CSS is frustrating because you have to actually think of a website like a website and not an app. That mental model is what everyone finds so viscerally upsetting. And so engineers do what feels best to them; they try to make websites work like apps, like desktop software designed in the early naughts. Something that can be controlled.

Why is CSS Frustrating? | CSS-Tricks

Why do people respect JavaScript or other languages enough to learn them inside-out, and yet constantly dunk on CSS?

The headline begs the question, but Robin makes this very insightful observation in the article itself:

I reckon the biggest issue that engineers face — and the reason why they find it all so dang frustrating — is that CSS forces you to face the webishness of the web. Things require fallbacks. You need to take different devices into consideration, and all the different ways of seeing a website: mobile, desktop, no mouse, no keyboard, etc. Sure, you have to deal with that when writing JavaScript, too, but it’s easier to ignore. You can’t ignore your the layout of your site being completely broken on a phone.

Dark Patterns at Scale: Findings from a Crawl of 11K Shopping Websites

1,841 instances of dark patterns on ecommerce sites, in the categories of sneaking, urgency, misdirection, social proof, scarcity, obstruction, and forced action. You can browse this overview, read the paper, or look at the raw data.

We conducted a large-scale study, analyzing ~53K product pages from ~11K shopping websites to characterize and quantify the prevalence of dark patterns.

Teaching a Correct CSS Mental Model

One facet of this whole CSS debate involves one side saying, “Just learn CSS” and the other side responding, “That’s what I’ve been trying to do!”

I think it’s high time we the teachers of CSS start discussing how exactly we can teach a correct mental model. How do we, in specific and practical ways, help developers get past this point of frustration. Because we have not figured out how to properly teach a mental model of CSS.

Just keep going — Owltastic — writing about web design by Meagan Fisher

A very honest post from Meagan that I can relate to (and Jessica too, I suspect).

- web without sense

A useful collection of frustrations. Find an suitable one to send to a client today.