failure clauses? Not just for the IT contractors!
quoting Chris Thomas:
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IT contracts? yeah, with expensive failure clauses. You can't find a contractor to agree? fine, divide the contract up, spread the failure across smaller companies.
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The problem is that in public service it is routine for the contractor to deliver what was ORIGINALLY asked for, on time and under budget - however the goalposts keep moving, resulting in exploding costs as the contractors keep having to play catchup with the project controller's latest whims.
2 examples from the other side of the world:
NZ police: INCIS http://en.wikipedia.org/wiki/INCIS - the wikipediea entry doesn't go into the details (I was living in NZ at the time) but the project was abandoned because it became clear that the cost to complete the project was more than double the NZ$110 million already spent.
Another project I observed allowed an incompetent manager to set a project which wouldn't work as designed - the contractors and consultants said so, so the solution was to keep hiring contractors and consultants until they found some stupid enough to say yes. (Actually it was a consultant stupid enough to sign off on it, the contractors knew it wouldn't work, but figured if they delivered it as written they'd be able to make money making it workable) In the end the project was written off, having cost 4 times the original figure and being unusable.
This kind of shopping around is rampant in public service, as are incompetent managers hired in to do a job on the basis of glowing past reports, which were usually written to get them out of a previous position before they could cause any further damage.
Greater accountability is needed and not just for the IT contractors....