Guests get to become a part of the Zootopia Police Department (ZPD) as a rookie police officer. This is set after the timeline of the film and residents of Zootopia are gearing up for a big concert celebrating Zootopia Day. The concert features Gazelle.
Guests walk into the ZPD for orientation and are greeted by Officer Clawhauser. Then as guests visit the ZPD prison area, an alarm sounds and everyone is whisked away to an emergency briefing, delivered by Chief Bogo. There they learn that Gazelle has been kidnapped by Dawn Bellwether (who somehow escaped prison) right before the big concert.
Soon, the new rookie police officers are assigned to back up Officer Judy Hopps and her partner, Nick Wilde, who is now officially a police officer. Guests join them in an action-filled police chase. The chase takes guests across Zootopia's various terrains including Tundratown, Sahara Square, Mystic Springs Oasis, Rainforest District, and the Savanna Central all while chasing Bellwether and her gang to save Gazelle.