Active listening helps you build trust and understand other people's situations and feelings. In turn, this empowers you to offer support and empathy. Unlike critical listening, active listening seeks to understand rather than reply. The goal is for the other person to be heard, validated, and inspired to solve their problems.<\/p>
<\/p>"
}
}
,
{
"@type": "Question",
"name": "What are the 3 A's of active listening?",
"acceptedAnswer": {
"@type": "Answer",
"text": "
The three A's of active listening are attention, attitude, and adjustment. Attention entails being fully tuned in to the speaker's words and gestures. The proper attitude is one of positivity and open-mindedness. Adjustment is the ability to change your gestures, body language, and reactions as the speaker's story unfolds.<\/p>" } } , { "@type": "Question", "name": "Which active listening technique involves empathy?", "acceptedAnswer": { "@type": "Answer", "text": "
Reflection is the active listening technique that demonstrates that you understand and empathize with the person's feelings. In mirroring and summarizing what they've said, they feel heard and understood.<\/p>" } } , { "@type": "Question", "name": "How can I improve my active listening skills?", "acceptedAnswer": { "@type": "Answer", "text": "
There are numerous ways to improve your active listening skills. One is to watch skilled interviewers on talk and news shows. Another is to research active listening techniques online and try them often in your everyday conversations, noting the speakers' reactions and looking for areas that need improvement.<\/p>" } } ] } ] } ]