Demonstrate the compliance of your supplements and OTC drugs
The global over-the-counter (OTC) drugs and dietary supplements market is driven by a general improvement in lifestyles, a rise in consumer awareness of preventative healthcare, the aging of baby boomers and proliferation of distribution channels.
Increased demand for private label products in this category has amplified the need for demonstrating transparency, which can help build customer loyalty for retailers and confirm good manufacturing practices for producers supplying retailers.
The regulatory landscape for OTC drugs and dietary supplements also drives the market, yet regulations and needs differ.
The dietary supplement industry remains an under-regulated environment where manufacturers need to demonstrate good manufacturing practices if they want to be successful with retailers.
The OTC and pharmaceutical markets are ruled by stringent regulations, so producers need to ensure they stay on top of regulatory requirements to remain compliant.
Given the current and future growing demand, manufacturers and retailers need a partner they can trust to help them stay on top of regulatory compliance and offer a global network of experts and laboratories to set them up for success.
Comprehensive chemical analysis, regulatory and quality assurance testing
Our full portfolio of services, which includes audits and certification for Current Good Manufacturing Practices (cGMPs), offering regulatory compliance testing, such as chemical analysis, is designed to help you meet consumer and regulatory demands for dietary supplements and OTC drugs. Our team of experts uses recognized test methods to evaluate products to global standards, including U.S., Japanese and European pharmacopeia and the Dietary Supplement Health Education Act (DSHEA). We can also help you meet Federal Trade Commission (FTC) expectations by verifying the accuracy of your product’s marketing claims with the UL Verified Mark.
Specific services for OTC drugs and dietary supplements
If you want to move a step forward in your compliance strategy, or you are finding a way to differentiate your articles in a crowded marketplace and sell articles that can provide a unique experience to end consumers, UL Solutions can help with essential services, including:
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let submitButton = $('form.mktoForm .mktoButtonWrap .mktoButton');
submitButton.prop("disabled", true);
submitButton.append(loadingHTML);
// Ocp-Apim-Subscription-Key: '***'.
var $ocpKey = drupalSettings.ul_marketo_validate_key;
var $ocpUrl = drupalSettings.ul_marketo_validate_url;
var $ocpEnv = drupalSettings.ul_marketo_validate_env;
if (submitCount > 1 || isResponseSuccess == true) {
isResponseHandled = true;
form.submittable(true);
console.log("NO.10 submitCount > 1: form.submit() ");
submitButton.click();
}
else {
var email = form.vals().Email;
var phone = (form.vals().Phone) ? (form.vals().Phone) : '18472728800';
var country = (form.vals().Country) ? (form.vals().Country) : 'United States';
var countryCode = (phone == '18472728800') ? 'US' : getCountryCode(country);
var $emailMsg = drupalSettings.ul_marketo_validate.email;
var $phoneMsg = drupalSettings.ul_marketo_validate.phone;
console.log("paramsDebug:", paramsDebug);
sendingData = JSON.stringify({
'Input_Email': email,
'Input_Phone': phone,
'Input_ISO2_Country_Code': countryCode
});
console.log('URL, debug missing button:', $ocpUrl);
console.log("Sending Data to API service (ajax):", sendingData);
// API call for validate email/phone/country.
var sendDate = (new Date()).getTime();
var responseTimeMs = sendDate;
// Start a timer to handle a 3-second response timeout
setTimeout(function() {
if (!isResponseHandled) {
isResponseHandled = true;
// Handle the assumed "success" due to timeout here
console.log('No response within timeout, proceeding with default validation success.');
$('#ValidMsgEmail').remove();
$('#ValidMsgPhone').remove();
// set form to be submittable here
$('#valSpinner').remove();
submitButton.prop("disabled", false);
// Setup status as Timeout instead of Unknown.
emailAddressStatus = "Timeout";
phoneNumberStatus = "Timeout";
phoneNumberValidated = "Timeout";
form.vals({
"emailAddressStatus": emailAddressStatus,
"phoneNumberStatus": phoneNumberStatus,
"phoneNumberValidated": phoneNumberValidated,
});
form.submittable(true);
isResponseSuccess = true;
let receiveDate = (new Date()).getTime();
responseTimeMs = (receiveDate - sendDate) / 1000;
console.log("setTimeout: " + responseTimeMs + " seconds.");
submitButton.click();
}
}, paramsDebug.timeout * 1000); //END setTimeout
$.ajax({
url: $ocpUrl,
type: 'POST',
data: sendingData,
headers: {
'Content-Type': 'application/json',
'Ocp-Apim-Subscription-Key': $ocpKey,
},
success: function (response) {
$('#valSpinner').remove();
submitButton.prop("disabled", false);
phoneNumberValidated = response.Validated_Phone_Number;
if (!isResponseHandled) {
isResponseHandled = true;
// **** Handle the validation response
console.log("API Response Data: ", response);
var emailCode = response.Email_Validation_Status_Number;
var phoneCode = response.Phone_Validation_Status_Number;
// Add values into two status fields.
if (emailValidCode.hasOwnProperty(emailCode)) {
emailAddressStatus = emailValidCode[emailCode];
}
else {
// API error code doesn't exist, set defaul.
emailAddressStatus = emailValidCode['300'];
}
if (phoneValidCode.hasOwnProperty(phoneCode)) {
phoneNumberStatus = phoneValidCode[phoneCode];
}
else {
// API error code doesn't exist, set defaul.
phoneNumberStatus = phoneValidCode['301'];
}
if (emailAddressStatus.indexOf("email_not") != -1) {
emailAddressStatus = 'Invalid';
}
else if(emailAddressStatus == 'valid') {
emailAddressStatus = 'Valid';
}
if (phoneNumberStatus.indexOf('invalid_') != -1) {
phoneNumberStatus = 'Invalid';
}
else if(phoneNumberStatus == 'valid') {
phoneNumberStatus = 'Valid';
}
console.log('form.emailAddressStatus ' + emailAddressStatus);
console.log('form.phoneNumberStatus ' + phoneNumberStatus);
console.log('form.phoneNumberValidated ' + phoneNumberValidated);
if (validEmailCode.includes(emailCode) && validPhoneCode.includes(phoneCode)) {
// Remove the loading spinner.
$('#ValidMsgEmail').remove();
$('#ValidMsgPhone').remove();
$('#valSpinner').remove();
submitButton.prop("disabled", false);
console.log("NO.1.1 VALID OK submitCount = " + submitCount);
isResponseSuccess = true;
form.vals({
"emailAddressStatus": emailAddressStatus,
"phoneNumberStatus": phoneNumberStatus,
"phoneNumberValidated": phoneNumberValidated,
});
form.submittable(true);
submitButton.click();
}
// API valid code is not "valid".
else {
form.submittable(false);
console.log("NO.1.2 Submittable false : count= " + submitCount + " validateOrigin " + validateOrigin + " isResponseSuccess " + isResponseSuccess );
// Set the invalid message in language translation.
var msgEmailStatus = "";
if (!validEmailCode.includes(emailCode)) {
if (emailCode == '300' || emailCode == '400') {
msgEmailStatus = $emailMsg.email_not_valid;
}
else if (emailCode == '310' || emailCode == '500' ) {
msgEmailStatus = $emailMsg.email_not_accept;
}
else {
msgEmailStatus = "Unknown";
}
console.log("NOT validEmailCode: " + msgEmailStatus);
errEmail = '';
$('#Email').after(errEmail);
form.submittable(false);
}
// Set the invalid message in language translation.
var msgPhoneStatus = ""
if (!validPhoneCode.includes(phoneCode)) {
msgPhoneStatus = $phoneMsg[phoneValidCode[phoneCode]];
console.log("NOT validPhoneCode: " + msgPhoneStatus);
errPhone = '';
$('#Phone').after(errPhone);
form.submittable(false);
}
console.log('msgEmailStatus:', msgEmailStatus);
console.log('msgPhoneStatus:', msgPhoneStatus);
// Remove the loading spinner.
$('#valSpinner').remove();
submitButton.prop("disabled", false);
console.log("NO.1.6 Submittable false, count= " + submitCount);
form.vals({
"emailAddressStatus": emailAddressStatus,
"phoneNumberStatus": phoneNumberStatus,
"phoneNumberValidated": phoneNumberValidated,
});
// 2nd API call and subit form.
if (submitCount >= 1) {
$('#ValidMsgEmail').remove();
$('#ValidMsgPhone').remove();
isResponseSuccess = true;
form.submittable(true);
console.log("NO.1.8 : 2nd Submit:: submittable=true && count=1 : " + submitCount);
if (submitCount==1) {
submitButton.click();
}
}
} //END if{} else{}.
}//END if (!isResponseHandled)
// Calculate the time comsumed for the API call.
let receiveDate = (new Date()).getTime();
responseTimeMs = (receiveDate - sendDate) / 1000;
console.log("NO.1.9 : AJAX success: Time for API call: " + responseTimeMs + " seconds.");
submitCount++;
}, //END success: function();
// API call error response.
error: function (error) {
$('#valSpinner').remove();
submitButton.prop("disabled", false);
if (!isResponseHandled) {
isResponseHandled = true;
$('#valSpinner').remove();
submitButton.prop("disabled", false);
// 2nd API call and subit form.
if ( submitCount >= 1 ) {
$('#ValidMsgEmail').remove();
$('#ValidMsgPhone').remove();
form.submittable(true);
isResponseSuccess = true;
if ( submitCount == 1 ) {
form.submittable(true);
}
}
// Handle AJAX error
console.log('**** 2 ajax error. submitCount = ' + submitCount);
console.log(error);
// Calculate the time comsumed for the API call.
let receiveDate = (new Date()).getTime();
responseTimeMs = (receiveDate - sendDate) / 1000;
console.log("NO.2.3 AJAX error: Time for API call: " + responseTimeMs + " seconds.");
}
submitCount++;
// Error status 500, then submit the form.
submitButton.click();
} //END error: function();
}); //END $.ajax;
if (isResponseSuccess) {
console.log("NO.8.0 submittable(true)");
form.submittable(true);
}
} //END: if (submitCount > 1) else
// Setup the form.vals and form.submittable;
form.vals({
"emailAddressStatus": emailAddressStatus,
"phoneNumberStatus": phoneNumberStatus,
"phoneNumberValidated": phoneNumberValidated,
});
} //END: if (validateOrigin && (marketoBundle))
else {
// For Event form and Newsletter form.
if (validateOrigin === true){
form.submittable(true);
}
}
}); //END form.onValidate()
// Success callback()
form.onSuccess(function(values, followUpUrl){
// Debug Phone/Email validation.
console.log("NO.9.1 onSuccess: submittable = " + form.submittable());
console.log(form.getValues());
// Track analytics.
if (typeof dataLayer !== 'undefined'){
dataLayer.push({
event: drplMkto.dataLayerEvent,
mktoFormId: form.getId(),
'FormValues': cleanFormVals(form.getValues()),
'FormFields': form.allFieldsFilled(),
'Submittable': form.submittable()
});
}
// If function exists, delete UTM cookie:
if(typeof _deleteUtmCookie === "function"){
_deleteUtmCookie();
}
// Marketo Modal "Thank You" message:
if(use_post_submit_mssg){
$('html, body').animate({ scrollTop: 0 }, 'slow');
$('.mkto-presubmit').addClass('hidden');
$('.mktoModalContent').addClass('mkto_thnx_center');
$('.mktoModalMask').addClass('not_clicable');
$('.mkto-postsubmit').removeClass('hidden');
$('.mktoButton').removeAttr('disabled').text(drupalSettings.marketo.button_text);
$('.mktoForm')[0].reset();
grecaptcha.reset();
}
// Else, redirect user:
else {
window.location.href = drplMkto.success_url;
}
// IMPORTANT: Return false to prevent further code execution.
return false;
}); //END form.onSuccess.
});
})(jQuery, drupalSettings.marketo);
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