OWNER'S MANUAL

LAUNDRY CENTER
Read this owner's manual thoroughly before operating the
appliance and keep it handy for reference at all times.

ENGLISH

WKEX200H*A / WKGX201H*A

www.lg.com
MFL71485405
Rev.10_051923 Copyright © 2020-2023 LG Electronics Inc. All Rights Reserved.
2

TABLE OF CONTENTS
3 IMPORTANT SAFETY
INSTRUCTIONS
3 READ ALL INSTRUCTIONS BEFORE USE
4 WARNING STATEMENTS
8 CAUTION STATEMENTS

9 PRODUCT OVERVIEW
9 Product Features

11 OPERATION-WASHER
11 Using the Washer
14 Adding Cleaning Products
16 Control Panel
19 Wash Cycles
22 Cycle Modifiers
22 Options and Extra Functions

24 OPERATION-DRYER
24 Using the Dryer
26 Control Panel
28 Dry Cycles
30 Cycle Modifiers
30 Options and Extra Functions

32 SMART FUNCTIONS
32 Using LG ThinQ Application
34 Smart DiagnosisTM Function

36 MAINTENANCE
36 Washer
42 Dryer

44 TROUBLESHOOTING
44 Washer
51 Dryer
56 Common

57 LIMITED WARRANTY

57 USA
IMPORTANT SAFETY INSTRUCTIONS 3

IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USE

ENGLISH
Safety for a Dryer

WARNING
Fire Hazard
Failure to follow safety warnings exactly could result in serious injury,
death or property damage.
Do not install a booster fan in the exhaust duct.
Install all clothes dryer in accordance with the installation instructions of
the manufacturer of dryer.

WARNING:
FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly could result in serious injury,
death or property damage.
• Do not store or use gasoline or other flammable vapors and liquids in
the vicinity of this or any other appliance.
• WHAT TO DO IF YOU SMELL GAS
- Do not try to light any appliance.

- Do not touch any electrical switch; do not use any phone in your
building.
- Clear the room, building or area of all occupants.

- Immediately call your gas supplier from a neighbor’s phone. Follow

the gas supplier’s instructions.
- If you cannot reach your gas supplier, call the fire department.

• Installation and service must be performed by a qualified installer,

service agency or your gas supplier.
4 IMPORTANT SAFETY INSTRUCTIONS

WARNING - Risk of Fire

Install the clothes dryer according to the manufacturer’s instructions
and local codes.
• Clothes dryer installation must be performed by a qualified installer.
• Do not install a clothes dryer with flexible plastic venting materials. If
flexible metal (foil type) duct is installed, it must be of a specific type
identified by the appliance manufacturer as suitable for use with
clothes dryers. Flexible venting materials are known to collapse, be
easily crushed, and trap lint. These conditions will obstruct clothes
dryer airflow and increase the risk of fire.
• To reduce the risk of severe injury or death, follow all installation
instructions.

Safety Messages
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and
follow all safety messages.

This is the safety alert symbol.

This symbol alerts you to potential hazards that can kill or injure you and others. All safety messages
will follow the safety alert symbol and either the word WARNING or CAUTION.
These words mean:

WARNING
You may be killed or seriously injured if you do not follow instructions.

CAUTION
You may be injured or cause damage to the product if you do not follow instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury,
and tell you what may happen if the instructions are not followed.

WARNING STATEMENTS
WARNING
• To reduce the risk of explosion, fire, death, electric shock, scalding or injury to persons when using this
product, follow basic precautions, including the following:

Installation
• Adhere to all industry recommended safety procedures including the use of long-sleeved gloves and
safety glasses.
• Never attempt to operate this appliance if it is damaged, malfunctioning, partially disassembled, or has
missing or broken parts, including a damaged cord or plug.
• Before use, the appliance must be properly installed as described in this manual.
IMPORTANT SAFETY INSTRUCTIONS 5

• To reduce the risk of severe injury or death, follow all installation instructions.
• Refer to the INSTALLATION INSTRUCTIONS for detailed grounding procedures. Installation instructions
are packed with the appliance for the installer’s reference. If the appliance is moved to a new location,
have it checked and reinstalled by qualified service personnel.

ENGLISH
• When moving or installing the product in a different location, call two or more qualified service
personnel for installation and service.
• Do not install the appliance in humid spaces.
• Store and install the appliance where it will not be exposed to temperatures below freezing or exposed
to outdoor weather conditions.
• This appliance is not designed for maritime use or for mobile installations such as in RVs, trailers, or
aircraft.
• Keep packing materials out of the reach of children. Packaging material can be dangerous for children.
There is a risk of suffocation.
• Destroy the carton, plastic bag, and other packing materials after the appliance is unpacked. Children
might use them for play. Cartons covered with rugs, bedspreads, or plastic sheets can become airtight
chambers.
• The appliance must be installed and electrically grounded by qualified service personnel in accordance
with local codes.
• When installing or moving the appliance, be careful not to pinch, crush, or damage the power cord.
• Connect to a properly rated, protected, and sized power circuit to avoid electrical overload.
• This appliance must be positioned near to an electrical power supply.
• Disconnect the power cord, house fuse or circuit breaker before installing or servicing the appliance.
• The power cord of this appliance is equipped with a 3-prong (grounding) plug which mates with a
standard 3-prong (grounding) wall outlet to minimize the possibility of electric shock from this appliance.
• Do not, under any circumstances, cut or remove the third (ground) prong from the power cord.
• Use new hoses when connecting the appliance to the water supply. Do not reuse old hoses.
• Do not install the appliance with flexible plastic venting materials. If flexible metal (foil type) duct is
installed, it must be of a specific type identified by the appliance manufacturer as suitable for use with
the dryer section of the appliance. Flexible venting materials are known to collapse, be easily crushed,
and trap lint. These conditions will obstruct the dryer section's airflow and increase the risk of fire.
• Local ordinances may prohibit installation in a garage. Contact a local building inspector.
• Do not use sheet metal screws or other fasteners which extend into the duct that could catch lint and
reduce the efficiency of the exhaust system. Secure all joints with duct tape.
• Use only rigid, semi-rigid or flexible metal 4-inch diameter duct inside the appliance cabinet or for
exhausting to the outside. Use of plastic or other combustible ductwork may cause a fire. Punctured
ductwork may cause a fire if it collapses or becomes otherwise restricted in use or during installation.
• All nonrigid metal transition duct must be UL-listed. Use of other materials for transition duct could
affect drying time.
• Ductwork is not provided with the appliance, and you should obtain the necessary ductwork locally. The
end cap should have hinged dampers to prevent backdraft when the dryer is not in use.
• Gas dryers MUST be exhausted to the outside.
• The dryer exhaust system must be exhausted to the outside of the dwelling. If the dryer is not exhausted
outdoors, some fine lint and large amounts of moisture will be expelled into the laundry area. An
accumulation of lint in any area of the home may create a health and fire hazard.
• Do not install near another heat source such as a stove, oven or heater.
• Keep area around the exhaust opening and adjacent surrounding areas free from the accumulation of
lint, dust, and dirt.
• The appliance must not be supplied through an external switching device, such as a timer, or connected
to a circuit that is regularly switched on and off by a utility.
• Do not install a booster fan in the exhaust duct.
6 IMPORTANT SAFETY INSTRUCTIONS

• This is a single appliance and a single unit for sale, delivery and installation.
• Do not disassemble this appliance as it can’t be installed in a side-by-side configuration.

Grounding Instructions
• Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check
with a qualified electrician or service personnel if you are in doubt whether the appliance is properly
grounded. Do not modify the plug provided with the appliance; if it will not fit the outlet, have a proper
outlet installed by a qualified electrician.
• The appliance must be grounded. In the event of a malfunction or breakdown, grounding will reduce the
risk of electric shock by providing a path of least resistance for electric current. The appliance is
equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must
be plugged into an appropriate outlet that is installed and grounded in accordance with all local codes
and ordinances.

Operation
• Read all instructions before using the appliance and save these instructions.
• Use this appliance only for its intended purpose.
• If the product has been submerged in water, sitting in standing water, or waterlogged, do not come in
contact with the product and immediately contact an LG Electronics Customer Information Center for
instructions before resuming use.
• If you detect a strange sound, a chemical or burning smell, or smoke coming from the appliance, unplug
it immediately, and contact an LG Electronics Customer Information Center.
• Under certain conditions, hydrogen gas may be produced in a hot-water system that has not been used
for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot-water system has not been used for
such a period, before using the appliance, turn on all hot water faucets and let the water flow from each
for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not
smoke or use an open flame during this time.
• Do not reach into the appliance if the tub or drum, agitator, or any interior parts are moving. Before
loading, unloading, or adding items, press Start/Pause and allow the tub or drum to coast to a complete
stop before reaching inside.
• This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge, unless they have been given supervision or
instruction concerning the use of the appliance by a person responsible for their safety.
• Do not allow children or pets to play on, in or with the appliance. Close supervision is necessary when the
appliance is used near children or pets.
• Keep laundry products out of children’s reach. To prevent injury to persons, observe all warnings on
product labels.
• Repair or immediately replace all power cords that have become frayed or otherwise damaged. Do not
use a cord that shows cracks or abrasion damage along its length or at either end.
• Never unplug the appliance by pulling on the power cord. Always grip the plug firmly and pull straight
out from the outlet.
• Do not use an extension cord or adapter with this appliance.
• Do not grasp the power cord or touch the appliance controls with wet hands.
• Do not modify or extend the power cord.
• If the electrical supply cord is damaged, it must only be replaced by the manufacturer or its service agent
or a similar qualified person in order to avoid a hazard.
• Do not put oily or greasy clothing, candles or flammable materials on top of the appliance.
• Keep the area underneath and around your appliances free of combustible materials (lint, paper, rags,
etc.), gasoline, chemicals and other flammable vapors and liquids.
IMPORTANT SAFETY INSTRUCTIONS 7

• Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other
appliance.
• Do not mix chlorine bleach with ammonia or acids such as vinegar. Follow package directions when
using laundry products. Incorrect usage can produce poisonous gas, resulting in serious injury or death.

ENGLISH
• Never use harsh chemicals, abrasive cleaners, or solvents to clean the appliance. They will damage the
finish.
• Do not wash or dry articles that have been previously cleaned in, washed in, soaked in, or spotted with
gasoline, dry-cleaning solvents, vegetable or cooking oil, or other flammable or explosive substances, as
they give off vapors that could ignite or explode.
• Do not dry unwashed items in the appliance.
• Remove all objects from pockets such as lighters and matches.
• Do not add gasoline, dry cleaning solvents, or other flammable or explosive substances to the wash
water. These substances give off vapors that could ignite or explode.
• In the event of a gas leak (propane gas, LP gas, etc.), do not operate this or any other appliance. Open a
window or door to ventilate the area immediately.
• Do not tamper with controls.
• Fix the drain hose securely in place to avoid flooding.
• Do not abuse, sit on, or stand on the door of the appliance.
• Always check the inside of the appliance for foreign objects.
• Do not allow water, bleach or other liquids to sit in the drum for extended periods. Doing so can corrode
the drum or cause mildew or odors.
• Do not use the appliance to dry articles containing foam rubber or similarly textured rubber-like
materials.
• Gas appliances can cause minor exposure to four potentially hazardous substances, namely benzene,
carbon monoxide, formaldehyde, and soot, caused primarily by the incomplete combustion of natural
gas or LP fuels.
• Properly adjusted appliances will minimize incomplete combustion. Exposure to these substances can be
minimized further by properly venting the dryer to the outdoors.
• Do not place items exposed to cooking oils in your appliance. Items contaminated with cooking oils may
contribute to a chemical reaction that could cause a load to catch fire. To reduce the risk of fire due to
contaminated loads, the final part of a tumble dryer cycle occurs without heat (cool down period). Avoid
stopping tumble drying before the end of the drying cycle unless all items are quickly removed and
spread out so that the heat is dissipated.
• Do not put any part of your body, such as your hands or feet, or metal objects under the appliance.
• Do not let your hand get pinched when opening or closing the appliance door.
• Do not open the appliance door during a STEAM CYCLE.
• Do not touch the steam nozzle in the drum during or after a STEAM CYCLE.
• On models with a steam feeder drawer, do not fill the steam feeder with hot water (over 86 ℉ / 30 ℃),
gasoline, dry cleaning solvents, or other flammable or explosive substances.

Maintenance
• Do not repair or replace any part of the appliance. All repairs and servicing must be performed by
qualified service personnel unless specifically recommended in this owner’s manual. Use only authorized
factory parts.
• Disconnect this appliance from the power supply before cleaning and attempting any user maintenance.
Turning the controls to the OFF position does not disconnect this appliance from the power supply.
• Remove any dust or foreign matter from the power plug pins.
• Do not disassemble or repair the appliance by yourself.
8 IMPORTANT SAFETY INSTRUCTIONS

• Remove the door(s) before the appliance is removed from service or discarded to avoid the danger of
children or small animals getting trapped inside.
• Make sure the dispenser drawer or lid is closed at all times when not being filled with laundry products.
• Clean the lint filter of the dryer before or after each load.
• The interior of the appliance and exhaust duct should be cleaned periodically by qualified service
personnel.

CAUTION STATEMENTS
CAUTION
• To reduce the risk of minor or moderate injury to persons, malfunction, or damage to the product or
property when using this product, follow basic precautions, including the following:

Installation
• Install the product on a firm and level floor.

Operation
• Turn off the water faucets and unplug the appliance if the appliance is to be left for an extended period
of time, such as during vacations.
• ALWAYS follow the fabric care instructions supplied by the garment manufacturer.
• Use fabric softeners or products to eliminate static only as recommended by the manufacturer.
• Do not combine laundry products for use in one load unless specified on the label.
• Do not touch draining water which may be hot.
• If the drain hose and the water inlet hose are frozen in winter, defrost them before using the appliance.
• Do not store or spill liquid detergents, cleaners, or bleaches (chlorine bleach, oxygen bleach) on the
appliance. Doing so may result in corrosion, discoloration or damage to the surface of the appliance.
• Clothing or articles that are waterproof or water resistant must be washed in the Waterproof cycle only.
(Examples include water resistant clothing, mattress covers, outdoor clothes, plastic mats.) Using
another cycle may result in personal injury or damage to the washer, clothes, walls, floor, and
surrounding objects due to abnormal vibration.

SAVE THESE INSTRUCTIONS

PRODUCT OVERVIEW 9

PRODUCT OVERVIEW
Product Features

ENGLISH
The images in this guide may be different from the actual components and accessories, which are subject
to change by the manufacturer without prior notice for product improvement purposes.

Front View Rear View

a Control Panel
a Power Cord (for Gas Models)
b Lint Filter
b Terminal Block Access Panel (for Electric
c Dryer Drum Models)

d Dryer Door c Cold Water Inlet

e Detergent Dispenser Drawer d Exhaust Duct Outlet

f Washer Door e Gas connection (for Gas Models)

g Washer Drum f Hot and Cold Water Inlets

h Washer Door Magnet g Shipping Bolts

i Drain Hose h Drain Hose

j Drain Pump Filter i Power Cord (for Washer)

k Drain Pump Filter Cover

l Leveling Feet
10 PRODUCT OVERVIEW

Product Specifications
Model WKEX200H*A / WKGX201H*A

Please refer to the rating label for detailed

Electrical Requirements
information.

Min. / Max. Water Pressure 20 - 120 psi (138 - 827 kPa)

Dimensions (Width X Height X Depth) 27'' X 74 3/8'' X 30 3/8'' (70 cm X 189 cm X 77 cm)

Maximum Depth with Door Open 55'' (139.6 cm)

Net Weight 320 lb (145 kg)

Capacity (Washer/Dryer) 4.5 cu.ft. / 7.4 cu.ft.

Max. Spin Speed (Washer) 1300 RPM

NG: 4 - 10.5-inch (10.2 - 26.7 cm) WC

Gas Requirements
LP: 8 - 13-inch (20.4 - 33.1 cm) WC

Operating Temperature Range 41-95 ℉ (5-35 ℃)

IG N a Hot and Cold Water Hoses (for Washer)

ES
D

b Cold Water Hose (for Dryer)

c Connecting Supply Hose

ER
C

D d Tie Straps
TIFIE

WARNING
Accessories • For your safety and for extended product life,
use only authorized components. The
manufacturer is not responsible for product
Included Accessories
malfunction, property damage or bodily injury
caused by the use of separately purchased
unauthorized components, parts, or non-LG
products.

a Non-skid Pads

b Hole Caps

c Wrench

d Y Connector

e Tie Strap

f Elbow Bracket (for securing drain hose)

Required Accessories
OPERATION-WASHER 11

OPERATION-WASHER
Using the Washer

ENGLISH
WARNING
• To reduce the risk of fire, electric shock, or injury to persons, read the SAFETY INSTRUCTIONS before
operating this appliance.

Operation Overview 5 Adjust settings.

• Default settings for the selected cycle can
1 Sort laundry and load the washer. be changed, if desired, using the cycle
• Sort laundry by fabric type, soil level, color modifier and option buttons.
and load size as needed. Open the door and • Not all modifiers and options are available
load items into the washer. on all cycles. A different chime sounds and
• If using single-use detergent packs, or gel the LED does not light up if the selection is
or tablet detergents, place them in the not allowed.
drum before loading the laundry.

6 Begin cycle.
2 Add cleaning products. • Press the Start/Pause button to begin the
• Add the proper amount of HE (High- cycle. The door locks, and the washer
Efficiency) detergent to the detergent agitates briefly without water to measure
dispenser. the weight of the load.
• If desired, add bleach or fabric softener to • If the Start/Pause button is not pressed
the appropriate areas of the dispenser within a certain time, the washer shuts off
drawer. and all settings are lost.
• Do not place liquid or powdered detergent
packs, or gel or tablet detergents in the
dispenser.
7 End of cycle.
• When the cycle is finished, a melody
sounds. Immediately remove the clothing
3 Turn on the washer. from the washer to reduce wrinkling.
• Press the Power button to turn on the • Check around the door seal when removing
washer. the load for small items that may be caught
in the seal.

4 Select a cycle. NOTE

• Turn the cycle selector knob or press the • The washer rotates the laundry in a way that
cycle buttons repeatedly until the desired allows it to use less water while still fully
cycle is selected. saturating the clothing. It is normal to be unable
to see water during the wash cycle.
• The preset wash temperature, spin speed,
soil level and option settings for the
selected cycle are shown.
• The Normal cycle must be selected in order
to change its default settings.
• Pressing the Start/Pause button without
selecting a cycle immediately starts the
Normal cycle with the default settings.
12 OPERATION-WASHER

Sorting Laundry

CAUTION
• Clothing or articles that are waterproof or water-resistant must be washed in the Waterproof, Bedding,
Bulky/Large, or Jumbo Wash cycle only. (Examples include water resistant clothing, mattress covers,
outdoor clothes, and plastic mats.) Failure to do so may result in personal injury or damage to the
washer, clothes, walls, floor, and surrounding objects due to abnormal vibration.
• Remove the stuffing from pillows and cushions before washing the covers. Failure to do so can cause
excessive vibration, resulting in damage to the washer, clothes, nearby objects, walls, and floor.

Grouping Similar Items

For the best washing results, and to reduce the possibility of damage to clothing, sort clothing into loads
made up of similar items.
Mixing different fabric types and/or soil levels can result in poor wash performance, color transfer,
discoloration, fabric damage or linting. Fabrics should be sorted into groups as described below.

Colors
Sort articles by color. Wash dark clothes separately from light colors or whites. Mixing dark clothes with
light clothes can result in dye transfer or discoloration of the lighter clothes.

Soil Level
Wash heavily soiled clothing together. Washing lightly soiled clothing in the same load with heavily soiled
clothing could result in poor wash performance for the lightly soiled clothing.

Fabric Type
Delicate articles should not be mixed with heavy or sturdy fabric types. Washing heavy fabrics with
delicates can result in poor wash performance for the heavy fabrics and possible damage to the delicates.

Lint Type
Some fabrics attract and bind lint to them while others give off lint in the laundry process. Avoid mixing
these lint collectors and lint producers in the same load. Mixing these fabrics will result in pilling and
linting on the lint collectors. (For example, lint collector - knit sweater; lint producer - terry cloth towels.)

How to Sort Laundry

By Colors By Soil By Fabric By Lint

White Heavy Delicates Lint Producer

Lights Normal Easy Care Lint Collector

Darks Light Sturdy

Fabric Care Labels

Many articles of clothing include a fabric care label. Using the chart below, adjust the cycle and option
selections to care for your clothing according to the manufacturer’s recommendations.
OPERATION-WASHER 13

Category Label Directions

Hand wash

ENGLISH
Washing Machine wash, Normal cycle

Perm Press/Wrinkle Resistant setting (which has a cool down or cold

spray before the slower spin)

Gentle/Delicate setting (slow agitation and/or reduced wash time)

Do not wash

Do not wring

Water Temperature Hot

Warm

Cold/Cool

Any bleach (when needed)

Bleach Symbols Only non-chlorine bleach (when needed)

Do not bleach

Loading the Washer • For best performance, load clothes as shown.

WARNING
• Clothing or articles that are waterproof or water-
resistant must be washed in the Waterproof,
Bedding, Bulky/Large, or Jumbo Wash cycle
4
only. (Examples include water resistant clothing, 3
mattress covers, outdoor clothes, and plastic 2
1
mats.) Failure to do so may result in personal
injury or damage to the washer, clothes, walls,
floor, and surrounding objects due to abnormal - Do not press down on items while stacking
vibration. them in the drum.
- Load clothes loosely, and do not overfill the
drum. Clothes need room to circulate in order
General Tips to get clean.
• Check and empty pockets. Paper clips, coins, • Combine large and small items in the drum.
matches, etc.can damage clothing and the Load large items first. Large items should not be
washer. more than half of the total load.
• Close zippers and hooks, and tie drawstrings to • The washer can be fully loaded, but the drum
prevent snagging or tangling of clothes. should not be tightly packed with items. The
door of the washer must close easily.
• Pretreat heavily stained areas for best results.
• The washer will not fill or operate with the door
• Brush off heavy soil, dust, and hair from items
open.
before washing. Excess dirt or sand can abrade
other fabrics and lead to poor wash
performance. Bulky Items
• Wash thick, bulky items individually. Heavy
blankets, comforters, bedspreads, or pet beds
can get tangled or cause an unbalanced load if
combined with other items.
14 OPERATION-WASHER

Small Items d Powdered detergent

• Do not wash a single small item. Add enough
similar items to the load to prevent an out-of- Single-Use Detergent Packs / Gel or
balance load. Tablet Detergents
• Wash small, light items in a mesh bag. Small • Do not use more than one single-use detergent
items can get caught in the impeller at the pack in the washer. Using too much detergent
bottom of the drum, and brassiere hooks can may cause oversudsing and unsatisfactory
snag on other clothing or the drum. performance. Reduce detergent amount or add
an extra rinse if detergent residue is left on
fabrics. To add an extra rinse, select the Extra
Adding Cleaning Products Rinse option.
• Place liquid or powdered detergent packs, or gel
or tablet detergents in the tub before loading
About Detergent Use laundry. Do not place these detergents in the
This washer is designed for use with only HE (High- dispenser.
Efficiency) detergents.

Using the Dispenser

To add cleaning products to the automatic
dispenser:
• HE detergents produce fewer suds, dissolve
more efficiently to improve washing and rinsing
performance, and help to keep the interior of 1 Open the dispenser drawer.
the washer clean. Using detergent that is not HE
may cause oversudsing and unsatisfactory
performance which could result in error codes, 2 Load the laundry products into the
cycle failure, and washer damage. appropriate compartments.
• Detergents designated as HE-compatible may • Follow the manufacturer’s
not provide optimal results. recommendations when adding cleaning
• For proper wash performance, always measure products.
detergent using the measuring device provided
by the detergent manufacturer. For an average
load, use less than half of the recommended
maximum. Use less detergent for soft water,
light soil, or smaller loads.
• Use extra care when measuring 2X and 3X
concentrated detergents because even a small
amount of extra detergent can lead to problems.
• Never use more than the maximum amount of
detergent recommended by the manufacturer.
Using too much detergent can lead to
oversudsing, poor rinsing, detergent buildup in
clothing, and residue buildup that can contribute
to odors in the washer.

a Pre-wash detergent compartment (on

some models)

b Liquid detergent cup

c Main wash detergent compartment

a Maximum fill line d Liquid fabric softener compartment
b Average load fill line e Liquid chlorine bleach compartment
c Liquid detergent
OPERATION-WASHER 15

3 Gently close the detergent dispenser drawer - Make sure to remove them when using
powdered detergent. Powdered detergent will
before starting the cycle.
not dispense with the liquid detergent cup and
• Slamming the drawer closed may result in insert in place.
the detergent overflowing into another

ENGLISH
• If you use a detergent that does not dissolve
compartment or dispensing into the drum
easily or a detergent with high viscosity, it will
earlier than programmed.
leave a residue and clog the dispenser.
• Be careful not to get a hand caught in the
drawer while closing.
Liquid Bleach Compartment
• It is normal for a small amount of water to This compartment holds liquid bleach, which is
remain in the dispenser compartments at dispensed automatically at the proper time during
the end of the cycle. the wash cycle. The dispenser is activated twice to
ensure complete dispensing of the bleach. Any
CAUTION liquid remaining in the dispenser at the end of the
• Do not place or store laundry products, such as cycle is water, not bleach.
detergent, bleach, or liquid fabric softener, on
top of your washer. These products can damage WARNING
the washer’s finish and controls. • Do not mix chlorine bleach with ammonia or
acids such as vinegar or rust/scale remover.
Mixing chemicals like these can produce a lethal
Pre-wash Detergent Compartment gas, resulting in severe injury or death.
Add liquid or powdered detergent to this
compartment when using the Pre-wash option.
Always use HE (High-Efficiency) detergent with NOTE
your washer. • Do not add powdered bleach to this
• When using the Pre-wash option, liquid compartment. The bleach compartment is
detergent for the main wash needs to be loaded designed to dispense liquid chlorine bleach only.
in the liquid detergent cup accessory in the main Powdered or liquid color-safe bleach will not
wash dispenser (where applicable), to prevent it dispense properly.
from being dispensed with the pre-wash • Follow the manufacturer’s recommendations
detergent. when adding bleach. Never add more than one
• The amount of detergent added for the Pre- cup, and do not exceed the maximum fill line or
wash option is 1/2 the amount recommended the bleach may be dispensed immediately and
for the main wash cycle. For example, if the main damage fabrics. Using too much bleach can also
wash cycle requires one measure of detergent, damage fabrics.
add 1/2 measure for the Pre-wash option. • Never pour undiluted liquid chlorine bleach
directly onto the load or into the drum. Fabric
Main Wash Detergent Compartment damage can occur.
This compartment holds laundry detergent for the • Do not use color-safe bleach or oxygen bleach in
main wash cycle. Either powdered or liquid the same cycle with liquid chlorine bleach.
detergent may be used in this compartment.
• The detergent is added to the load at the
beginning of the cycle. Always use HE (High- Fabric Softener Compartment
Efficiency) detergent with your washer. This compartment holds fabric softener, which is
• Do not exceed the maximum fill line. Using too automatically dispensed during the final rinse
much detergent can result in detergent buildup cycle. Either powdered or liquid fabric softener
in clothing and the washer. may be used.
• Liquid or powdered color-safe bleach may be • Do not exceed the maximum fill line. Using too
added to the main wash compartment with much fabric softener may stain clothes or cause
detergent of the same type. Do not mix liquids buildup on fabrics or in the washer.
and powders • Dilute concentrated fabric softeners with warm
• If the dispenser has a liquid detergent cup and water.
insert: • Never pour fabric softener directly onto the load
- Make sure they are in place when using liquid or into the drum.
detergent.
16 OPERATION-WASHER

Control Panel
Control Panel Features for the Washer

a Power On/Off Button

• Press this button to turn the washer on or off.
• Pressing this button during a cycle will cancel that cycle and any load settings will be lost.
• The door will unlock after a brief pause.

NOTE
• If there is any water remaining in the drum after the washer shuts off, it will drain after a delay. The
washer can be restarted at any time before the drain begins. However, once the water begins to drain,
all functions will be suspended until the water has been completely drained and the washer shuts off.

b Cycles
• Press a button to select the desired cycle.
• Once the desired cycle has been selected, the standard presets will appear in the display. These
settings can be adjusted using the Cycle Modifier buttons at any time before starting the cycle.

c Start/Pause Button
• Press and hold this button to start the selected cycle.
• If the washer is running, use this button to pause the cycle without losing the current settings.

NOTE
• If the Start/Pause button is not pressed to start the selected cycle, after a delay the washer
automatically turns off and all cycle settings are lost. Any water remaining in the drum will be drained.

d Cycle Modifier Buttons

• Use these buttons to adjust the wash temperature, spin speed and soil level settings for the selected
cycle.
• The current settings are shown in the display.
• Press the button for that option to select other settings.

e Option and Extra Function Buttons

OPERATION-WASHER 17

• These buttons allow you to select additional cycle options. Certain buttons also allow you to activate
special functions by pressing and holding the button for 3 seconds.

Remote Start

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Use a smartphone to control your washer remotely.
- For more information, see SMART FUNCTIONS in this manual.

Wi-Fi
When the washer is connected to a home Wi-Fi network, the f icon on the control panel is lit.
- To connect the washer to the LG ThinQ application, press and hold the Temp. button for 3 seconds.

Time and Status Display

a Wi-Fi Indicator
• This indicator is lit when the product is connected to a home Wi-Fi network.

b Remote Start Indicator

• This indicator lights up when the Remote Start feature is activated.

c Door Lock Indicator

• This indicator lights up when the cycle starts and the door is locked.
• The indicator light stays on until the cycle is paused, stopped or has finished.

d Signal Indicator
• This indicator lights up when the end-of-cycle and button tones are turned on.

e Estimated Time Remaining

• When a cycle is selected, the default time for that cycle is displayed. This time will change as modifiers
or options are selected.
• If the display shows -I--, then the time will be displayed after the load sensing has detected the load
size.
• The time shown is only an estimate. This time is based on normal operating conditions. Several
external factors (load size, room temperature, incoming water temperature, etc.) can affect the actual
time.

NOTE
• Once the Start/Pause button is pressed, the washer will measure the size of the load. The estimated
time may change once the load size has been measured.

f AI DD Indicator
• This feature offers optimized washing by detecting the load size and laundry characteristics.
The indicator lights up when the Normal cycle is selected with a Warm wash temperature setting.
18 OPERATION-WASHER

NOTE
• The AI DD functionality may vary depending on the environment and model.

g Cycle Status Indicators

• These LEDs will blink when a cycle is selected to indicate which stages will run.
• When a cycle is running, the LED for the active stage will blink, and the LEDs for the remaining stages
will remain steady. Once a stage is complete, the LED will turn off. If a cycle is paused, the active stage
LED will stop blinking.
OPERATION-WASHER 19

Wash Cycles
The wash cycles are designed for specific types of wash loads. Select the cycle that best matches the load
contents for maximum wash performance and fabric care. See Sorting Laundry section for best results,
and follow the fabric care labels on your garments. For a guide to fabric care symbols, see Sorting

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Laundry section.

Cycle Guide
Turn the knob or press the button to select the desired cycle. When you select a wash cycle, the light for
the corresponding wash cycle will turn on.

NOTE
• Whenever load weights are mentioned, assume 1 lb (0.45 kg) = 1 thick bath towel (dry).

• Temperature: Cold > Cool > Warm > Very Warm > Hot
• Spin: No Spin > Low > Medium > Medium High > High
• Soil: Light > Medium Light > Normal > Medium Heavy > Heavy

Cycle Normal

Description Use to wash all normal items such as cotton, linen, shirts, jeans or mixed loads, except
delicate fabrics such as wool or silk.
• Pressing the Start/Pause button without selecting a cycle will cause the Normal
cycle to begin immediately, using the default settings.

Wash Temp. Default: Warm Available: All

Spin Speed Default: Medium High Available: High, Medium High, Medium,
Low

Soil Level Default: Normal Available: All

Cycle Bedding

Description Suitable for washing blankets or bulky items which have difficulty absorbing water, such
as pillows, blankets, comforters, sheets or pet bedding.
• Do not use this cycle to wash a mixed load of bedding and non-bedding items.
• Do not mix large/bulky items with smaller articles of clothing.
• Do not wash excessively large items. If large/bulky items do not fit easily into the
tub, there may not be enough room for them to move during washing.

Wash Temp. Default: Warm Available: Very Warm, Warm, Cool, Cold

Spin Speed Default: Medium Available: Medium, Low, No Spin

Soil Level Default: Normal Available: All

Cycle Delicates

Description Suitable for washing dress shirts/blouses, nylons, lingerie, or sheer and lacy clothes which
can easily be damaged. (less than 8 lb (3.63 kg))

Wash Temp. Default: Cool Available: Warm, Cool, Cold

Spin Speed Default: Medium Available: Medium, Low, No Spin

20 OPERATION-WASHER

Cycle Delicates

Soil Level Default: Normal Available: All

Cycle Heavy Duty

Description Suitable for washing heavily soiled laundry, such as cotton fabrics, using more powerful
wash motions.
• When washing large loads, there will be brief periods of 2 minutes or more
without agitation. These soak periods are part of the cycle’s design, and are
normal.

Wash Temp. Default: Warm Available: All

Spin Speed Default: High Available: High, Medium High, Medium,

Low

Soil Level Default: Heavy Available: All

Cycle Speed Wash

Description Quickly washes lightly soiled clothing and small loads. For high wash and rinse efficiency,
wash small loads of 2-3 lightly soiled garments. (less than 3 lb (1.36 kg))
• Use very little detergent in this cycle. To add an extra rinse, use the Extra Rinse
option.

Wash Temp. Default: Very Warm Available: Very Warm, Warm, Cool, Cold

Spin Speed Default: High Available: All

Soil Level Default: Light Available: All

Cycle Downloaded (Rinse+Spin)

Description Use a smartphone to download a specialized cycle to this cycle position.

• The default cycle is Rinse+Spin. This cycle is also available for download.
• Refer to the LG ThinQ application to see the cycles available for download.

Wash Temp. Default: Cool Available: Cool

Spin Speed Default: Medium High Available: All

Soil Level Default: - Available: -

Available Options
† This option is automatically included in the cycle and cannot be deselected.

NOTE
• If the Turbo Wash option is on, you cannot set the spin level to No Spin.

Cycle Steam Turbo Wash Extra Rinse Pre-wash

Normal # #† # #
Bedding # # # #
OPERATION-WASHER 21

Cycle Steam Turbo Wash Extra Rinse Pre-wash

Delicates # #

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Heavy Duty # #† # #
Speed Wash # #
Downloaded
default: Rinse+Spin
#
22 OPERATION-WASHER

Cycle Modifiers • Some fabrics, such as delicates, require a slower

spin speed.

About Modifier Buttons

Soil
Each cycle has default settings that are selected Adjusting the soil level setting will modify the cycle
automatically. You can also customize these times and/or wash actions.
settings using the cycle modifier buttons.
• Press the Soil button repeatedly until the desired
• Repeatedly press the button for the desired soil level is selected.
modifier until the indicator light for the desired
• The Heavy soil setting may increase cycle times.
setting is lit.
The Light soil setting may decrease cycle times.
• The washer automatically adjusts the water level
for the type and size of wash load for best results
and maximum efficiency.
• This is a high-efficiency washer, and the water
Options and Extra Functions
levels may be much lower than you expect. This Your washer includes several additional cycle
is normal, and cleaning/rinsing performance will options to customize cycles to meet your individual
not be compromised. needs.
• Select the desired option after selecting the
desired cycle and settings.

NOTE
• The LED for the option will light when the option
is selected.
• To protect your garments, not every option is
available with every cycle.
NOTE
• The LED next to the setting lights up when the • A chime will sound twice and the LED will not
setting is selected. light if the selected option is not allowed for the
selected cycle.
• To protect your garments, not every wash
temperature, spin speed, soil level, or option is
available with every cycle.
Special Cycles
• A chime will sound twice and the LED will not
light if the desired setting is not allowed for the
selected cycle.
Sanitary
This cycle washes clothes at a high temperature.
• Follow the fabric care labels on the garment for
best results.
Tub Clean
This is a special cycle designed to clean the inside
of the washer.
Temp.
Make sure the wash temperature is suitable for
the type of load you are washing.
Steam
• Press the Temp. button repeatedly to select the
wash and rinse temperature combination for the Adding this option to a wash cycle helps provide
selected cycle. superior cleaning performance. Using steam gives
fabrics the cleaning benefits of a very hot wash.
• All rinses use unheated cold water.
• Steam may not be clearly visible during steam
• Cold rinses use less energy. The actual cold rinse
cycles. This is normal. Too much steam could
temperature depends on the temperature of the
damage clothing.
cold water at the faucet.
• Do not use steam with delicate fabrics such as
wool and silk, or easily discolored fabrics.
Spin
Higher spin speeds extract more water from
clothes, reducing drying time and saving energy. WARNING
• Do not touch the door during steam cycles. The
• Press the Spin button repeatedly until the
door surface can become very hot and can cause
desired speed is selected.
OPERATION-WASHER 23

severe burns. Allow the door lock to release • Turning off the power will not reset this function.
before opening the door. You must deactivate this function before you can
• Do not attempt to override the door lock access any other options and functions.
mechanism or reach into the washer during a

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steam cycle. Steam can cause severe burns.
Locking/Unlocking the Control Panel

1 Turn on the power.

Turbo Wash
Adding this option reduces the cycle time while still
providing similar wash performance to the same 2 Press and hold the Soil button for 3 seconds
cycle without Turbo Wash. to activate/deactivate this function.
• When the function is deactivated, a chime will
NOTE sound and the remaining time for the current
• This option cannot be used with all cycles. cycle will reappear on the display.

• This option defaults to on for Normal and Heavy

Duty wash cycles.
Signal
The washer plays a melody when the wash cycle is
finished. The buttons make a sound each time a
Extra Rinse button is pressed. Use this button to turn the
melody and button tones on or off.
This option adds an extra rinse to the selected
cycle. Use this option to help ensure the removal • To turn the function on/off, press and hold the
of detergent or bleach residue from fabrics. Extra Rinse button for 3 seconds.
• Press the Extra Rinse button to add additional
rinses to the cycle.
Drum Light
The drum is equipped with a white LED light that
Using the Pre-wash Option illuminates when the washer is turned on. This
light automatically turns off when the door is
This option adds a pre-wash (for about 15 - 17
closed and the cycle starts.
minutes) for improved cleaning of heavily soiled
or stained clothing. • Press and hold the Pre-wash button for 3
seconds during the cycle to turn on the drum
light.
NOTE
• If you select Pre-wash after putting the • The drum light will turn off automatically after 4
detergent directly in the drum, the detergent minutes.
may be washed away, reducing the washing
performance.

Control Lock
Use this function to disable the controls. This
function can prevent children from changing
cycles or operating this washer.

NOTE
• The function does not lock the door.
• Once this function is set, all buttons are locked
except the Power button.
• When the controls are locked, CL and the
remaining time are alternately shown on the
display during the wash cycle.
24 OPERATION-DRYER

OPERATION-DRYER
Using the Dryer 6 Begin Cycle.
• Press the Start/Pause button to begin the
WARNING cycle. The cycle can be paused at any time
• To reduce the risk of fire, electric shock, or injury either by opening the door or by pressing
to persons, read the SAFETY INSTRUCTIONS the Start/Pause button.
before operating this appliance. • If the Start/Pause button is not pressed
within a certain time, the dryer shuts off
and all settings are lost.
Operation Overview

1 Clean the Lint Filter. 7 End of Cycle

• If the lint filter has not already been • When the cycle is finished, the chime will
cleaned, lift out the filter and remove the sound. Immediately remove your clothing
lint from the last load. This will help ensure from the dryer to reduce wrinkling. If
the fastest and most efficient drying Wrinkle Care is selected, the dryer will
performance. Make sure to reinstall the tumble briefly every few minutes to help
filter, pressing down until it clicks firmly into prevent wrinkles from setting in the clothes.
place.

Check the Lint Filter Before Every

2 Load the Dryer. Load
• Load the dryer with the wet laundry from Always make sure the lint filter a is clean before
the washer. If the load is extra large, you starting a new load; a clogged lint filter will
may need to divide it into smaller loads for increase drying time. To clean, pull the lint filter
proper performance and fabric care. straight up and roll any lint off the filter with your
fingers. Push the lint filter firmly back into place.
See Regular Cleaning for more information.
3 Turn on the Dryer.
• Press the Power button to turn on the
dryer. The cycle LEDs will illuminate and a
chime will sound.

4 Select a Cycle.
• Press a cycle button to select a cycle. The
preset temperature, dry level, and option
settings for that cycle will be shown.

5 Adjust Settings. Always ensure the lint filter is properly installed

before running the dryer. Running the dryer with a
Default settings for the selected cycle can now
loose or missing lint filter will damage the dryer
be changed, if desired, using the cycle
and articles in the dryer.
modifier and option buttons.
• Not all modifiers and options are available
on all cycles. A different chime will sound
and the LED will not come on if the selection
Loading the Dryer
is not allowed.
General Tips
• Combine large and small items in the same load.
OPERATION-DRYER 25

• Close zippers, hooks and drawstrings to prevent Fabric Care Labels

these items from snagging or tangling on other Many articles of clothing include a fabric care label.
clothes. Using the chart below, adjust the cycle and option
selections to care for your clothing according to

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NOTE the manufacturer's recommendations.
• Damp clothes will expand as they dry. Do not
overload the dryer; clothes require room to Tumble Dry
tumble and dry properly.
Label Directions

Dry
Grouping Similar Items
For the best drying results, and to reduce the
possibility of damage to clothing, sort clothes into Normal
loads that can be dried with the same drying cycle.
Different fabrics have different care requirements, Permanent Press / Wrinkle Resistant
and some fabrics will dry more quickly than others.

Woolen Items Gentle / Delicate

Always follow fabric care labels before drying
woolen items in a dryer. After the cycle, the items
may still be damp. Do not repeat the cycle. Pull the Do not tumble dry
items to their original shape if needed and lay
them flat to finish drying.
Do not dry (used with do not wash)

Woven and Loopknit Materials

Some woven and loopknit materials may shrink,
depending on quality. Heat Setting

Label Directions
Permanent Press and Synthetics
Do not overload your dryer. Take out permanent High
press items as soon as the dryer stops to reduce
wrinkles. Medium

Baby Clothes and Nightgowns Low

Always check the manufacturer’s instructions.
No Heat / Air
Rubber and Plastics
Do not dry any items made from or containing
rubber or plastics such as:
• Aprons, bibs and chair covers
• Curtains and tablecloths
• Bath mats

Fiberglass
Do not dry fiberglass articles in your dryer. Glass
particles left in the dryer could be picked up by
your clothes the next time you use the dryer and
irritate your skin.

Fabric Care Labels

Sort and dry laundry according to care labels, size,
and fabric type. Do not overload the dryer. This will
save energy and time and give the best drying
performance.
26 OPERATION-DRYER

Control Panel
Control Panel Features for the Dryer

a Power Button
• Press the button to turn the appliance on. Press again to turn the appliance off.

NOTE
• Pressing the Power button during a cycle will cancel that cycle and any load settings will be lost.

b Cycles
• Press a button to select the desired cycle. Once the desired cycle has been selected, the standard
presets will be shown in the display.

c Start/Pause Button
• Press and hold this button to start the selected cycle. If the appliance is running, use this button to
pause the cycle without losing the current settings.

NOTE
• If you do not press the Start/Pause button to resume a cycle within a certain time, the appliance turns
off automatically and all cycle settings are lost.

d Cycle Modifier Buttons

• Press these buttons to select additional cycle options. Press and hold any button marked with an
asterisk for 3 seconds to activate a special function.

e Extra Options and Functions

• Use these buttons to select the desired options for the selected cycle. Not all options are available for
each cycle.
• Remote Start
- With the LG ThinQ app, you can use a smartphone to control your appliance remotely.
• Wi-Fi
- Press and hold the Temp. button for 3 seconds to initiate the connection of the appliance to the LG
ThinQ application.
OPERATION-DRYER 27

Time and Status Display

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a Wi-Fi Indicator
• This indicator is lit when the product is connected to a home Wi-Fi network.

b Remote Start Indicator

• This indicator lights up when the Remote Start feature is activated.

c Flow Sense Indicator

• The Flow Sense duct blockage sensing system detects and alerts you to blockages in the ductwork
that reduce exhaust flow from the dryer. Maintaining a clean exhaust system improves operating
efficiency and helps minimize service calls, saving you money.

d Signal Indicator
• This indicator lights up when the end-of-cycle and button tones are turned on.

e Estimated Time Remaining

• When a drying cycle is selected, the estimated drying time for the selected cycle is displayed. This
time will change if you select extra options for the cycle.
• The cycle time on Sensor Dry cycles may fluctuate as the appliance recalculates drying time for
optimal results.

f AI Sensor Dry Indicator

• This feature optimizes drying times and temperatures by detecting the laundry's characteristics.
The indicator lights up when the Normal cycle is selected with the Normal dry level, except when the
Energy Saver option is turned on.

g Lint Filter Status Indicator

• K lights up at the beginning of the cycle to remind you to check the lint filter. It also lights up if the
lint filter needs to be cleaned or is missing.
- If the lint filter is not inserted, the icon will light up and the appliance will not operate.

h Cycle Status Indicators

• @ lights up when the appliance is in the drying stage.
• = lights up when the appliance is in the cool down stage.
28 OPERATION-DRYER

Dry Cycles
Cycle Guide
The appliance automatically sets the dryness level and temperature at the recommended setting for each
cycle. The estimated time remaining will be shown in the display.

• Temperature: Low > Medium Low > Medium > Medium High > High
• Dry Level: Damp > Less > Normal > More > Very

Cycle Normal

Description Use this cycle for drying all normal items such as cotton, linen, shirts, jeans or mixed
loads, except delicate fabrics such as wool or silk.

Temp. Default: Medium High Available: Medium High

Dry level Default: Normal Available: All

Cycle Bedding

Description Use this cycle for drying blankets or bulky items such as pillows, blankets, comforters,
sheets or pet bedding.

Temp. Default: Medium Available: Medium

Dry level Default: Normal Available: Very, More, Normal

Cycle Delicates

Description Use this cycle for drying dress shirts/blouses, nylons, lingerie, or sheer and lacy clothes
which can easily be damaged.

Temp. Default: Medium Low Available: Medium Low

Dry level Default: Normal Available: All

Cycle Heavy Duty

Description Use this cycle for drying heavy-duty clothes like jeans or garments that need extra
drying.

Temp. Default: High Available: High

Dry level Default: Normal Available: All

Cycle Small Load

Description Use this cycle for drying light or small items. (up to 3 items)

Temp. Default: High Available: High

Dry level Default: Normal Available: Very, More, Normal

OPERATION-DRYER 29

Cycle Downloaded (Perm. Press)

Description Use a smartphone to download a specialized cycle to this cycle position.

• The default cycle is Perm. Press. This cycle is also available for download.

ENGLISH
• Refer to the LG ThinQ application to see the cycles available for download.

Temp. Default: Medium Available: Medium

Dry level Default: Normal Available: All

Available Options
† This option is automatically included in the cycle and can be deselected.

NOTE
• The Energy Saver option is set to on by default. If you turn on the dryer and set the Energy Saver option
to off, the Energy Saver option is turned off when you turn on the dryer.

Cycle Steam Wrinkle Care Reduce Static Energy Saver

Normal # # #†
Bedding # #
Delicates # #
Heavy Duty # # #
Small Load #
Downloaded # # #
default: Perm.
Press
30 OPERATION-DRYER

Cycle Modifiers • A chime will sound twice and the LED will not
light up if the selected option is not allowed for
the selected cycle.
About Modifier Buttons
Each cycle has default settings that are selected
automatically. Customize these settings using the Steam
cycle modifier buttons. Press the button for the Adding the Steam option to a dry cycle helps
desired modifier to open the modifier’s screen. reduce wrinkles and odor in fabrics.

WARNING
• Do not touch the door during steam cycles. The
door surface can become very hot.
• Do not attempt to reach into the dryer during a
steam cycle. Steam can cause severe burns.

Temp.
Use this button to adjust the temperature setting. NOTE
This allows precise care of fabrics and garments.
Press the Temp. button repeatedly to scroll • Steam may not be clearly visible during steam
through available settings. cycles. This is normal.
• Do not use steam with delicate fabrics such as
wool, silk, or easily discolored fabrics.
Dry Level
Use this button to select the dryness level for the • When the filter/duct is clogged, this option may
cycle. Press the Dry Level button repeatedly to not have optimal results.
scroll through available settings. • When the steam function is operating, the drum
• The appliance will automatically adjust the cycle will stop to allow steam to stay in the drum.
time according to the selected dryness level.
Selecting More or Very will increase the cycle
time, while Less or Damp will decrease the cycle
time. Steam Fresh
• Use a Less or Damp setting for items that you This cycle uses the power of steam to quickly
wish to iron. reduce wrinkles and odors in fabrics. It brings new
life to wrinkled clothes that have been stored for
Time Dry an extended time and makes heavily wrinkled
Use this button to manually select the drying time, clothes easier to iron. It can also be used to help
from 20 to 60 minutes, in 10-minute increments. reduce odors in fabrics.
• Use this for small loads or to remove wrinkles.
1 Press the Power button to turn on the dryer.

Options and Extra Functions 2 Press and hold the Steam button for 3
Your dryer includes several additional cycle seconds.
options to customize cycles to meet your individual
needs.
Select the desired option after selecting the 3 To add an option, select Wrinkle Care.
desired cycle and settings.

NOTE 4 Press Start/Pause to start the cycle.

• The LED for the option will light up when the

option is selected. NOTE
• To protect your garments, not every option is • Steam may not be clearly visible during the
available with every cycle. steam cycles. This is normal.
• Do not use Steam Fresh with items such as
wool, wool blankets, leather jackets, silk, wet
OPERATION-DRYER 31

clothes, lingerie, foam products, or electric • Turning off the power will not reset this function.
blankets. You must deactivate this function before you can
access any other options and functions.

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Wrinkle Care Locking/Unlocking the Control Panel
Selecting this option will tumble the load
periodically for up to 3 hours after the selected 1 Turn on the power.
cycle, or until the door is opened. This is helpful in
preventing wrinkles when you are unable to
remove items from the dryer immediately. 2 Press and hold the Time Dry button for 3
Press the Wrinkle Care button before you start a seconds to activate/deactivate this function.
drying cycle. • When the function is deactivated, a chime will
sound and the remaining time for the current
NOTE cycle will reappear on the display.
• When the option is set, a rectangle with a
dashed line and ENd appears on the display until
the feature is off. Signal
• When the option is set, only the Power button The dryer plays a melody when the dry cycle is
works after the drying cycle ends. finished. The buttons make a sound each time a
• When a drying cycle is running, pause the cycle button is pressed. Use this button to turn the
first to set the option. melody and button tones on or off.

• Always turn off the appliance before unloading • To turn the function on/off, press and hold the
the clothes. Reduce Static button for 3 seconds.

Drum Light
Reduce Static The drum is equipped with a white LED light that
This option injects steam late in the drying cycle to illuminates when the dryer is turned on. This light
reduce the static electricity caused by dry fabrics automatically turns off when the door is closed
rubbing together. and the cycle starts.
• Press and hold the Wrinkle Care button for 3
seconds during the cycle to turn on the drum
Energy Saver light.
This option helps to reduce the energy • The drum light will turn off automatically after 4
consumption of the Normal cycle, depending on minutes.
the load size. When the Energy Saver option is
selected, the cycle begins with an air dry section
and the drying time is increased.

Control Lock
Use this function to disable the controls. This
function can prevent children from changing
cycles or operating this dryer.

NOTE
• The function does not lock the door.
• Once this function is set, all buttons are locked
except the Power button.
• When the controls are locked, CL and the
remaining time are alternately shown on the
display during the dry cycle.
32 SMART FUNCTIONS

SMART FUNCTIONS
Using LG ThinQ Application • This information is current at the time of
publication. The application is subject to change
The LG ThinQ application allows you to for product improvement purposes without
communicate with the appliance using a notice to users.
smartphone.

LG ThinQ Application Features

• Remote Start Before Using LG ThinQ Application
- Control the appliance remotely from the LG
ThinQ application.
1 Check the distance between the appliance
and the wireless router (Wi-Fi network).
• Downloaded
• If the appliance is too far from the router,
- Download new and specialized cycles that are the signal strength becomes weak. It may
not included in the standard cycles on the take a long time to connect or installation
appliance. Once cycle download is completed may fail.
in the appliance, the product keeps the
downloaded cycle until a new cycle is
downloaded.
2 Turn off the Mobile data or Cellular Data on
• Cloud Cycle your smartphone.
- The Cloud cycles include many cycles which
are started from the Cloud and offer various
options. However, the downloaded cycle is
deleted from the appliance when the power is
turned off.
• Tub Clean Coach (Washer)
- Find out how many cycles remain before it is
time to run the Tub Clean cycle. 3 Connect your smartphone to the wireless
• Venting Tips (Dryer) router.
- Access tips for optimizing dryer ventilation.
• Energy Monitoring
- Keep track of the appliance's power
consumption and how it is affected by your
selected wash cycles and options.
• Smart DiagnosisTM
- This function provides useful information for NOTE
diagnosing and solving issues with the • To verify the Wi-Fi connection, check that the f
appliance based on the pattern of use. icon on the control panel is lit.
• Push Alerts • The appliance supports 2.4 GHz Wi-Fi networks
- When the cycle is complete or the appliance only. To check your network frequency, contact
has problems, you will receive a push your Internet service provider or refer to your
message. wireless router manual.
• Settings • LG ThinQ is not responsible for any network
connection problems or any faults, malfunctions,
- Set various options on the appliance and in the
or errors caused by network connection.
application.
• If the appliance is having trouble connecting to
NOTE the Wi-Fi network, it may be too far from the
router. Purchase a Wi-Fi repeater (range
• If you change your wireless router, Internet extender) to improve the Wi-Fi signal strength.
service provider, or password, delete the
connected appliance from the LG ThinQ
application and connect it again.
SMART FUNCTIONS 33

• The Wi-Fi connection may not connect or may be 4 Start a cycle from the LG ThinQ application on
interrupted because of the home network
your smartphone.
environment.
• The network connection may not work properly NOTE

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depending on the Internet service provider.
• Once this function is enabled, you can only start
• The surrounding wireless environment can a cycle from the LG ThinQ smartphone
make the wireless network service run slowly. application. If the cycle is not started, the
• If the appliance cannot be registered due to appliance will wait to start the cycle until it is
problems with the wireless signal transmission, turned off remotely from the application or this
unplug the appliance and wait about a minute function is disabled.
before trying again. • If the door has been opened, you cannot start a
• If the firewall on your wireless router is enabled, cycle remotely.
disable the firewall or add an exception to it.
• The wireless network name (SSID) should be a
combination of English letters and numbers. (Do Disabling Remote Start Manually
not use special characters.) When the function is activated, press and hold the
Remote button for 3 seconds.
• Smartphone user interface (UI) may vary
depending on the mobile operating system (OS)
and the manufacturer. Downloaded Cycle
• If the security protocol of the router is set to You can download new and specialized cycles that
WEP, network setup may fail. Change the are not included in the standard cycles on the
security protocol (WPA2 is recommended) and appliance.
connect the product again. Appliances that have been successfully connected
can download a variety of specialty cycles specific
to the appliance.
Once cycle download is completed in the
Installing the LG ThinQ Application appliance, the product keeps the downloaded
Search for the LG ThinQ application from the cycle until a new cycle is downloaded.
Google Play Store or Apple App Store on a
smartphone. Follow instructions to download and NOTE
install the application. • Only one downloaded cycle can be stored on the
appliance at a time.

Using the Washer/Dryer Remotely

Cloud Cycle
Remote Start Use the LG ThinQ app to start cycles with various
Use a smartphone to control your appliance options. Cloud cycles are deleted from the
remotely. You can also monitor your cycle appliance once the power is turned off.
operation so you know how much time is left in the
cycle.
RF Module Specifications
Using Remote Start
Frequency Output
Type
Range Power (Max.)
1 Load the laundry.
2412 - 2462
Wi-Fi < 30 dBm
MHz
2 Press the Power button.
2402 - 2480
Bluetooth† MHz
< 30 dBm

3 Press and hold the Remote button for 3

† This feature is only available on some models.
seconds to enable the remote control
function.
34 SMART FUNCTIONS

FCC Notice Open Source Software Notice

The following notice covers the transmitter Information
module contained in this product. To obtain the source code that is contained in this
This equipment has been tested and found to product, under GPL, LGPL, MPL, and other open
comply with the limits for a Class B digital device, source licenses that have the obligation to disclose
pursuant to Part 15 of the FCC Rules. These limits source code, and to access all referred license
are designed to provide reasonable protection terms, copyright notices and other relevant
against harmful interference in a residential documents, please visit https://
installation. This equipment generates, uses, and opensource.lge.com.
can radiate radio frequency energy and, if not LG Electronics will also provide open source code
installed and used in accordance with the to you on CD-ROM for a charge covering the cost
instructions, may cause harmful interference to of performing such distribution (such as the cost of
radio communications. However, there is no media, shipping, and handling) upon email
guarantee that interference will not occur in a request to [email protected].
particular installation. If this equipment does
cause harmful interference to radio or television This offer is valid to anyone in receipt of this
reception, which can be determined by turning the information for a period of three years after our
equipment off and on, the user is encouraged to last shipment of this product.
try to correct the interference by one or more of
the following measures:
• Reorient or relocate the receiving antenna. Smart DiagnosisTM Function
• Increase the separation between the equipment Use this feature to help you diagnose and solve
and the receiver. problems with your appliance.
• Connect the equipment to an outlet on a circuit
different from that to which the receiver is NOTE
connected.
• For reasons not attributable to LGE’s negligence,
• Consult the dealer or an experienced radio/TV the service may not operate due to external
technician for help. factors such as, but not limited to, Wi-Fi
This device complies with part 15 of the FCC Rules. unavailability, Wi-Fi disconnection, local app
Operation is subject to the following two store policy, or app unavailability.
conditions: • The feature may be subject to change without
(1) This device may not cause harmful interference prior notice and may have a different form
and depending on where you are located.
(2) This device must accept any interference
received, including interference that may cause
undesired operation. Using LG ThinQ to Diagnose Issues
Any changes or modifications in construction of If you experience a problem with your Wi-Fi
this device which are not expressly approved by equipped appliance, it can transmit
the party responsible for compliance could void troubleshooting data to a smartphone using the
the user’s authority to operate the equipment. LG ThinQ application.
• Launch the LG ThinQ application and select the
FCC RF Radiation Exposure Statement Smart DiagnosisTM feature in the menu. Follow
This equipment complies with FCC radiation the instructions provided in the LG ThinQ
exposure limits set forth for an uncontrolled application.
environment. This transmitter must not be co-
located or operating in conjunction with any other
antenna or transmitter. Using Audible Diagnosis to
This equipment should be installed and operated Diagnose Issues
with a minimum distance of 20 cm (7.8 inches)
Follow the instructions below to use the audible
between the antenna and your body. Users must
diagnosis method.
follow the specific operating instructions for
satisfying RF exposure compliance. • Launch the LG ThinQ application and select the
Smart DiagnosisTM feature in the menu. Follow
SMART FUNCTIONS 35

the instructions for audible diagnosis provided

in the LG ThinQ application.

1 Press the Power button to turn on the

ENGLISH
appliance.
• Do not press any other buttons.

2 Hold the mouthpiece of your phone in front of

the appliance.
• Washer: Hold the phone to the right of the
Start/Pause button.
• Dryer: Hold the phone to the left of the
Power button.

3 Press and hold the Steam + Extra Rinse

(Washer) / Steam + Reduce Static (Dryer)
buttons for 3 seconds or until the audible
tones start. Hold the smartphone mouthpiece
to the logo until the data transfer is complete.
• Keep the smartphone in place until the data
transfer has finished. Time remaining for
data transfer is displayed.

4 After the data transfer is complete, the

diagnosis will be displayed in the application.

NOTE
• For best results, do not move the smartphone
while the tones are being transmitted.
36 MAINTENANCE

MAINTENANCE
WARNING
• To reduce the risk of fire, electric shock, or injury to persons, read this entire owner’s manual, including
the SAFETY INSTRUCTIONS, before operating this appliance.
• Unplug the appliance before cleaning to avoid the risk of electric shock. Failure to follow this warning
can cause serious injury, fire, electric shock, or death.
• Do not use volatile substances (benzene, paint thinner, alcohol, acetone, etc.), abrasive cleaners, or
detergents with strong chemical components when cleaning the appliance. Doing so may cause
discoloration or damage to the appliance, or may cause a fire.
• Certain internal parts are intentionally not grounded and may present a risk of electric shock only during
servicing. Service personnel - Do not contact the following parts while the appliance is energized: pump,
valve, motor, control board.

Washer Cleaning the Drum

Over time, residue may build up in the drum,
Regular Cleaning leading to mildew or a musty odor. Run the Tub
Clean cycle monthly to remove residue and
prevent odor.
Care after Wash
After the cycle is finished, wipe the door and the
NOTE
inside of the door seal to remove any moisture.
• Make sure to run the Tub Clean cycle only when
• Wipe the body of the washer with a dry cloth to the drum is empty. Never load laundry while
remove any moisture. using this cycle. The laundry may be damaged or
• Leave the door open to dry the drum interior. contaminated with cleaning products.
• Run the cycle more often under heavy use
WARNING conditions or if odor is already present.
• Make sure children and pets do not climb into • If mildew or musty smell already exists, run this
the drum. Engage the Control Lock feature if cycle once a week for three consecutive weeks.
needed to prevent children from accidentally
starting a wash cycle.
1 Remove any clothing from the drum.

Cleaning the Exterior

Proper care of your washer can extend its life. 2 Add cleaning agents.

Door: Cleaner Instructions

Wash with a damp cloth on the outside and inside
Drum cleaner Add to main detergent
and then dry with a soft cloth. compartment of detergent
Lime scale dispenser
Exterior: remover

• Immediately wipe off any spills. Liquid chlorine Add to bleach compartment
bleach of detergent dispenser.
• Wipe with a damp cloth.
• Do not touch the surface or the display with Powdered cleaner Pull out liquid detergent cup
sharp objects. before adding to main
detergent compartment

Cleaning tablets Place directly into the washer

drum.
MAINTENANCE 37

• For other drum cleaning products, follow • Mineral scale and other spots may be removed
the cleaner manufacturer’s instructions and from the stainless steel drum using a soft cloth
recommendations. soaked in stainless steel cleaner.
• Do not exceed the maximum fill line when • Do not use steel wool or abrasive cleaners.

ENGLISH
adding bleach or powdered cleaners.
Powdered cleaners may remain in the drum Leaving the Door Open
after cleaning.
After you finish using the washer, leave the door
open overnight to allow air to circulate and dry the
drum. This helps prevent odors.
3 Close the door and press the Power button.

4 Select the Tub Clean cycle and press the

Cleaning the Dispenser Drawer
Start/Pause button to begin the cycle. Leaving detergent in the detergent dispenser
drawer for an extended period of time or using the
washer for a long period of time may cause the
5 After the cycle ends, open the door and allow build-up of residue in the detergent dispenser
drawer. Remove and clean the detergent
the drum interior to dry completely.
dispenser drawer once or twice a month.

WARNING
WARNING
• Make sure children and pets do not climb into
• Do not spray water inside the washer. Doing so
the drum. Engage the Control Lock feature if
may cause fire or electric shock.
needed to prevent children from accidentally
starting a wash cycle.

1 Turn off the washer, and unplug the power

NOTE cord.

• If you use a descaler or drum cleaner during the

Tub Clean cycle, use the Speed Wash option to
rinse the washer drum before running your next
2 Pull the drawer straight out until it stops.
wash cycle.

3 Press down hard on the disengage button a

and pull the drawer completely out.
Automatic Alert for Tub Clean
When the power is on and the tcL message blinks
on the display, it means the washer drum needs
cleaning. Use the Tub Clean cycle to clean the
washer drum. The frequency of the automatic
alert’s appearance depends on how often the
washer is used. However, the message will
generally appear every one to two months.

Removing Mineral Buildup

In areas with hard water, mineral scale can form
4 Remove the inserts from the drawer.
on internal components of the washer. Periodically
clean the mineral buildup on the internal
components to extend the lifespan of the washer. 5 Clean the inserts and drawer with warm
Use of a water softener is recommended in areas water.
with hard water. • Use a soft cloth or brush to clean and to
• Use a descaler to remove visible mineral buildup remove any residue.
on the washer drum. • Do not use soap when cleaning the drawer
• After descaling, always run the Tub Clean cycle and inserts.
before washing clothing.
38 MAINTENANCE

6 Wipe off any moisture with a dry towel or Cleaning the Water Inlet Filters
cloth after cleaning. If the washer does not fill properly, an error
message will appear on the display. The inlet valve
filter screens could be clogged by hard water scale,
7 To clean the drawer opening, use a small, sediment in the water supply, or other debris.
non-metal brush to clean the recess. Remove
all residue from the upper and lower parts of WARNING
the recess.
• The inlet screens protect the delicate parts of the
inlet valve from being damaged by particles that
could enter the valves with the water supply.
8 Replace the drawer. Operating the washer with these filters removed
could cause a valve to open continuously,
resulting in flooding and/or property damage.

CAUTION
• Do not use the washer without the inlet filters.
Doing so will cause leaks and malfunction.
• If you use the washer in an area with hard water,
the inlet filter may clog due to lime buildup and
require more frequent cleaning.

Cleaning the Door Seal

Clean the door seal once a month to prevent 1 Turn off the washer, and unplug the power
build-up of dirt. cord.

CAUTION
• Cleaning the door seal with undiluted bleach
2 Turn off hot and cold water faucets.
may cause malfunction of the door seal and
washer parts. You must add water to the bleach
before using it. 3 Unscrew the hot and cold water hoses from
the back of the washer.

1 Wear rubber gloves and protective goggles.

4 Remove the filters from the water valves
carefully.
2 Dilute 3/4 cup (177 mL) of liquid chlorine • Use pliers to pull out the filters from the
bleach in 1 gallon (3.8 L) of water. water valves.

3 Wipe around the door seal.

• Soak a sponge or a soft cloth in this diluted
solution and wipe all around the door seal.

4 Wipe up any moisture with a dry towel or

cloth after cleaning.
5 Remove foreign objects and soak the filters in
white vinegar or a lime scale remover.
5 Leave the door open to allow the door seal to
• If using a lime scale remover, follow the
dry completely.
manufacturer’s instructions. Be careful not
to damage the filters while cleaning them.
MAINTENANCE 39

6 Rinse filters thoroughly and press them back

into place.

ENGLISH
7 Flush then reattach the water hoses.
• Before reattaching the water inlet hoses,
flush them by running several gallons of
water through them into a bucket or drain,
preferably with the faucets wide open for
maximum flow.

NOTE
• An IE error message may blink on the display 4 Remove the pump filter.
when the water pressure is low or an inlet filter
is clogged with dirt. Clean the inlet filter. • Twist the pump filter counterclockwise to
remove.

Cleaning the Drain Pump Filter

The washer fails to drain if the drain pump filter is
clogged. Periodically clean the drain filter to
prevent clogging with foreign objects.

WARNING
• Opening the drain filter will result in water
overflowing if there is water in the drum. Use a
bucket if the drum is not completely drained
before you open the drain filter.
• Using the washer without the drain filter or with 5 Clean the pump filter and opening.
an incorrectly assembled drain filter may cause
leaks or malfunction of the washer.

1 Turn off the washer, and unplug the power

cord.

2 Open the drain pump filter cover.

6 Reassemble the plug onto the drain hose and
reclip the drain hose.

3 Drain any remaining water.

• Unclip the drain hose and remove the plug
from the drain hose to drain the remaining
water.
7 Insert the drain pump filter and twist it
clockwise.
40 MAINTENANCE

5 Add 1 gallon of nontoxic recreational vehicle

(RV) antifreeze to the empty drum and close
the door.
• Never use automotive antifreeze.

6 Turn on the washer and press the Spin

button.

7 Press the Start/Pause button to start the

8 Close the drain pump filter cover. drain pump for 1 minute.
• This will expel some of the antifreeze,
NOTE leaving enough to protect the washer from
• An OE message blinks on the display when the damage.
drain pump filter is clogged with dirt. Clean the
drain pump filter.
8 Turn off the washer and unplug the power
cord.

Care in Cold Climates

9 Dry the drum interior with a soft cloth, and
close the door.
Storing the Appliance
If the washer will not be used for an extended
period of time and is in an area that could be 10 Store the washer in an upright position.
exposed to freezing temperatures, follow these
steps to protect the washer from damage.

NOTE
11 Remove the inserts from the dispenser. Drain
any water in the compartments and let them
• Make sure the drum is empty before following dry.
these steps.

12 To remove the antifreeze from the washer

1 Turn off the washer, and unplug the power
after storage, run the Speed Wash cycle using
cord. detergent.
• Do not add laundry to this cycle.
2 Turn off the water faucets.
When the Water Inlet Hoses Are Frozen

3 Disconnect the water inlet hoses. Drain any 1 Turn off the washer, and unplug the power
water from the hoses. cord.

2 Turn off the faucets connected to the water

inlet hoses.

3 Pour hot water on the frozen faucets to thaw

the water inlet hoses and remove the water
inlet hoses.

4 Plug the power cord into a properly grounded

electrical outlet.
MAINTENANCE 41

4 Immerse the water inlet hoses in hot water to

thaw them.

ENGLISH
5 Reconnect the water inlet hoses to the water
inlets of the washer and to the faucets.
• See Connecting the Water Inlet Hoses for
details.

6 Turn on the faucets.

7 Press the Power button to turn on the

washer.

8 Press the Spin button to operate spin only

cycle for draining and spinning.

9 Press the Start/Pause button.

When the Drain Hose is Frozen

1 Pour hot water in the washer drum and close

the door.

2 Wait for 1 - 2 hours.

3 Press the Power button.

4 Press the Spin button to operate spin only

cycle for draining and spinning.

5 Press the Start/Pause button to make sure

the water drains.
42 MAINTENANCE

Dryer Cleaning the Lint Filter

Always clean the lint from the filter after every
Regular Cleaning cycle.

Cleaning the Exterior

Proper care of your appliance can extend its life.
The outside of the appliance can be cleaned with
warm water and a mild, nonabrasive household
detergent. Immediately wipe off any spills with a
soft, damp cloth.

NOTE
• Do not use methylated spirits, solvents, or
similar products.
• Never use steel wool or abrasive cleansers; they a Lint Filter
can damage the surface. To clean the lint filter, open the dryer door and pull
the lint filter straight up. Then:

Cleaning the Interior 1 For everyday cleaning, roll any lint off the
• Wipe around the door opening and seal with a filter with your fingers, or
soft, damp cloth to prevent lint and dust buildup
that could damage the door seal.
• Clean the window with a soft cloth dampened
with warm water and a mild, nonabrasive
household detergent. Then wipe dry.
• The stainless steel drum can be cleaned with a
conventional stainless steel cleaner, used
according to the manufacturer’s specifications.
Never use steel wool or abrasive cleansers; they
may scratch or damage the surface.
2 Vacuum the lint filter.
Cleaning Around and Under the
Appliance
Vacuum lint and dust from around the dryer and
underneath it regularly.

Maintaining Ductwork
Vent ductwork should be checked for lint build up
once per month and cleaned at least once per
year. If any noticeable reduction in airflow or
drying performance occurs, immediately check
ductwork for obstructions and blockages and
contact a qualified technician or service provider.
3 If the lint filter has become very dirty or
clogged with fabric softener, wash the lint
filter in warm, soapy water and allow it to dry
thoroughly before reinstalling.
MAINTENANCE 43

NOTE
• NEVER operate the appliance without the lint
filter in place.

ENGLISH
44 TROUBLESHOOTING

TROUBLESHOOTING
The appliance is equipped with an automatic error-monitoring system to detect and diagnose problems at
an early stage. If the appliance does not function properly or does not function at all, check the following
before you call for service.

Washer
FAQs: Frequently Asked Questions
Q: Why does my washer make loud banging noises while it is filling with water?

A: This is actually a problem with the plumbing in your home. When the water valve in the washer shuts
off, it can cause pipes in your home to move, resulting in a loud banging noise. This effect, called
water hammer, can be reduced by installing an item called a water hammer arrestor. Add-on
arrestors can be purchased through your local hardware or home improvement store.

Q: Why is there so little water in my washer? How can it clean the clothes?

A: HE (High-Efficiency) washers are designed to properly wash your laundry while using a minimum
amount of water and energy. Because the water volume is low, the small amount of detergent used is
more concentrated in the water, resulting in excellent cleaning performance.

Q: When I press a button, why does my washer beep and then nothing happens?

A: The Control Lock feature is turned on. To turn it off, turn on the washer, then press and hold the
button that has Control Lock on or under it for 3 seconds.

Q: Where should I pour the powdered laundry products when doing my laundry?

A: If you are using powdered laundry detergent, load it in the main detergent dispenser after removing
the liquid detergent insert. Powdered laundry agents or powdered color safe bleach should be put
directly into the drum. These products can be put in the empty drum before loading or on top of the
laundry after loading the washer.

Error Messages
Problem Possible Cause & Solution

IE Water supply faucets are not fully open.

INLET ERROR • Make sure that the water faucets are fully open.

Water inlet hoses are kinked, pinched, or crushed.

• Make sure that the hoses are not kinked, pinched or crushed behind or under the washer.
Be careful when moving the washer during cleaning or maintenance.

Water inlet filters are clogged.

• Clean the inlet filters. See MAINTENANCE.

Water supply pressure to faucet or house is too low.

• Check another faucet in the house to make sure that household water pressure is
adequate and flow is not restricted.
• Disconnect the water inlet hoses from the washer and run a few gallons of water through
the hoses to flush out any dirt.
• If flow is too low, contact a plumber to have the water supply lines repaired.
TROUBLESHOOTING 45

Problem Possible Cause & Solution

IE Water supply connected with leak-limiting hoses.

INLET ERROR • The use of hoses designed to limit leaks is not recommended. Leak limiting hoses can trip
falsely and prevent the washer from filling.

ENGLISH
UE The load is too small.
UNBALANCE ERROR • Add additional items to allow the washer to balance the load.

Heavy articles are mixed with lighter items.

• Always try to wash articles of somewhat similar weight to allow the washer to evenly
distribute the weight of the load for spinning.

The load is out of balance.

• Manually redistribute the load if articles have become tangled, preventing the automatic
rebalancing from working properly.

dE, dE1, dEz, dE4 The door is not secured.

DOOR OPEN ERROR • Close and secure the door. If the message keeps appearing, unplug the power cord and
call for service.

OE Drain hose is kinked, pinched, or clogged.

WATER OUTLET • Make sure that the drain hose is free of clogs or kinks and is not pinched behind or under
ERROR the washer.
The end of the drain hose is more than 96 inches (2.4 m) above the bottom of the
washer.
• Move the end of the drain hose so that it is lower than 96 inches (2.4 m).

tE Control error.
TEMPERATURE • Unplug the washer and wait 60 minutes. Reconnect power and try again.
SENSOR ERROR • If the error code is still displayed, call for service

FE Water level is too high due to a faulty water valve.

OVERFLOW ERROR • Close the water faucets, unplug the washer, and call for service.

PE The water level sensor is not working correctly.

PRESSURE SENSOR • Close the water faucets, unplug the washer, and call for service.
ERROR

LE A motor error has occurred.

MOTOR LOCKED • Allow the washer to stand for 30 minutes and then restart the cycle.
ERROR • If the error code is still displayed, call for service.

svd Oversudsing of detergent

OVERSUDSING • Do not add more than the manufacturer’s recommended amount of detergent.
DETECTION • If too many suds are detected during spinning, the washer stops to help prevent leaking.

PF Power failure or inadequate electrical service may have occurred during operation.
POWER FAILURE • Press the Start/Pause button to restart the cycle.

FF Inlet hose, drain hose or drain pump is frozen.

FROZEN ERROR • See Care in Cold Climates.

CL The Control Lock function is on to prevent anyone from changing cycles or operating
the washer.
CONTROL LOCK
FUNCTION • Turn off the Control Lock function in the control panel. See Control Lock under Options
and Extra Functions.

tcL It is time to run the Tub Clean cycle.

TUB CLEAN ALARM • This is not an error code. It indicates that the Tub Clean cycle is running or needs to be run
to clean the washer drum.
46 TROUBLESHOOTING

Problem Possible Cause & Solution

vs Vibration sensor malfunctions.

VIBRATION SENSOR • Call for service.
ERROR

Noises
Problem Possible Cause & Solution

Clicking Door lock sounds when the door locks or unlocks.

• Normal operation

Spraying or hissing Water spraying or circulating during the cycle

• Normal operation

Humming or Drain pump is pumping water from the washer at times during a cycle.
Gurgling
• Normal operation

Water sloshing A liquid in the balance ring around the pulsator helps the basket spin smoothly.
• Normal operation

Water being added The washer adapts to the load size and type to add more water to the cycle as needed.
after the washer has
• Normal operation
already begun to
operate The wash load may be unbalanced. If the washer senses that the load is unbalanced, it
will stop and refill to redistribute the load.
• Normal operation

The washer may be diluting laundry additives to add to the wash load.
• Normal operation

Rattling and Foreign objects, such as keys, coins, or safety pins may be in drum or pump.
clanking noise
• Stop the washer, check the drum and the drain filter for foreign objects.
• If noise continues after the washer is restarted, call for service.

Thumping sound Heavy wash loads may produce a thumping sound.

• This is normal, but if the sound continues, the washer is probably out of balance. Stop and
redistribute wash load.

Wash load may be out of balance.

• Pause the cycle and redistribute the load after the door unlocks.

Vibrating noise Packaging materials were not removed.

• See Unpacking and Removing Shipping Material in INSTALLATION.

Wash load may be unevenly distributed in the drum.

• Pause the cycle and redistribute the load after the door unlocks.

Not all leveling feet are resting firmly and evenly on the floor.
• See Leveling the Appliance in INSTALLATION.

Floor is not rigid enough.

• Make sure that the floor is solid and does not flex. See Flooring in INSTALLATION.

Squeaking noise Packaging materials were not removed.

• See Unpacking and Removing shipping Material in INSTALLATION.
TROUBLESHOOTING 47

Problem Possible Cause & Solution

Banging noise when Plumbing in the home moves or flexes when the water valves in the washer shut off.
the washer is filling
• Water hammer is not caused by a defect in the washer. Install water hammer arrestors
with water. (Water
(purchased separately at hardware or home improvement store) between the fill hose and

ENGLISH
hammer)
the washer for best results.

Household water supply pressure is very high.

• Adjust household water supply regulator to a lower pressure or contact a plumber.

Operation
Problem Possible Cause & Solution

Water Leaking Hoses are not connected correctly.

• Check hoses and connectors for leaks, cracks, and splits.
• Check and tighten hose connections.

House drain pipes are clogged.

• The washer pumps out water very rapidly. Check for water backing up out of the drain pipe
during drain. If water is seen coming out of the drain, check for proper drain hose
installation and check for restrictions in the drain.
• Contact a plumber to repair drain pipe.
Drain hose has come out of the drain connector or is not inserted far enough.
• Tie drain hose to inlet hose or standpipe to prevent it from coming out during drain.
• For smaller drain pipes, insert the drain hose into the pipe as far as the drain hose flange.
For larger drain pipes, insert the drain hose into the pipe 1 - 2 inches past the flange.

Oversudsing of detergent
• Oversudsing may create leaks, and may be caused by the type and amount of detergent
used. HE (High-Efficiency) detergent is the only detergent recommended. The normal
amount of detergent to use is 1/4 to 1/2 of the maximum amount recommended by the
detergent manufacturer.
• Always reduce the amount of detergent if the load is small or lightly soiled, or if the water
is very soft.
• Never use more than the maximum amount recommended by the detergent
manufacturer.

Excessive sudsing Too much detergent or incorrect detergent

• HE detergents are formulated specifically for HE (High-Efficiency) washers and contain
suds reducing agents. Only use detergent with the HE (High-Efficiency) logo.
• For detergent quantities refer to Detergent Use in OPERATION. If sudsing or detergent
residue continues to be an issue, add an extra rinse.

Washer will not turn Power cord is not properly plugged in.
on.
• Make sure that the plug is plugged securely into a grounded, 3-prong, 120-VAC, 60 Hz
outlet.

House fuse is blown, circuit breaker has tripped, or power outage has occurred.
• Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the problem is a
circuit overload, have it corrected by a qualified election.

Wash cycle time is The washer automatically adjusts the wash time for the amount of laundry, water
longer than usual. pressure and other operating conditions.
• This is normal. The washer adjusts cycle time automatically to provide optimal results for
the selected cycle. The time remaining shown in the display is only an estimate. Actual time
may vary.
48 TROUBLESHOOTING

Problem Possible Cause & Solution

Incomplete or no Detergent compartments clogged from incorrect filling.

dispensing of
• Make sure that detergent and additives are put into the correct dispenser compartments.
detergent
• For all detergent types, always make sure that the dispenser drawer is fully closed before
the start of the cycle.

Too much detergent used.

• Make sure that the suggested amount of detergent is used according to the
manufacturer’s recommendations. You may also dilute the detergent with water to the
maximum fill line on the compartment to avoid clogging. Use only HE (High-Efficiency)
detergent.

NOTE
• Always use as little detergent as possible. HE (High-Efficiency) washers need very little
detergent to achieve optimum results. Using too much detergent will cause poor wash and
rinse performance and may contribute to odors in the washer.

Insufficient water supply

• Make sure that both hot and cold water faucets are turned on all the way.

Normal residue
• It is normal for a small amount of detergent to remain in the dispenser. If this residue
builds up, it can interfere with normal dispensing of detergents. Refer to the cleaning
instructions.

Washer will not Control panel has powered off due to inactivity.
operate.
• This is normal. Press the Power button to turn on the washer.

Washer is unplugged.
• Make sure that the power cord is plugged securely into an electrical outlet.

Water supply is turned off.

• Turn both hot and cold faucets fully on.

Controls are not set properly.

• Make sure that the cycle was set correctly, close the door and press the Start/Pause
button to start the wash cycle.

Door is open.
• Close the door and make sure that nothing is caught under the door preventing it from
closing completely.

Circuit breaker/fuse is tripped/blown.

• Check house circuit breakers/fuses. Replace fuses or reset breaker. The washer should be
on a dedicated branch circuit.

Start/Pause button was not pressed after the cycle was set.
• Press the Power button then reselect the desired cycle and press the Start/Pause button.
If the Start/Pause button is not pressed within a certain time, the washer will be turned
off. (The time varies by model, from 4 to 60 minutes.).

Extremely low water pressure.

• Check another faucet in the house to make sure that household water pressure is
adequate.

Washer is too cold.

• If the washer has been exposed to temperatures below freezing for an extended period of
time, allow it to warm up before pressing the Power button. Otherwise, the display will not
come on.
TROUBLESHOOTING 49

Problem Possible Cause & Solution

Washer is not filling Filter is clogged.

properly.
• Make sure that inlet filters on the fill valves are not clogged. Refer to Cleaning the Water
Inlet Filters in MAINTENANCE.

ENGLISH
Inlet hoses may be kinked.
• Check that inlet hoses are not kinked or clogged.

Energy efficiency
• This is a High-Efficiency (HE) washer. As a result, the water level settings for this washer
may be different than for conventional washer.

Insufficient water supply

• Make sure that both hot and cold water faucets are turned on all the way.

Washer door is open.

• Close the door and make sure that nothing is caught under the door preventing it from
closing completely.

Water level is too low.

• The water will not normally cover the clothes. The fill level is optimized for the wash
motion to achieve the best wash performance.

Water in the washer Drain hose is kinked, pinched, or clogged.

does not drain or
• Make sure that the drain hose is free of clogs or kinks and is not pinched behind or under
drains slowly.
the washer.

The end of the drain hose is more than 96 inches (2.4 m) above the bottom of the
washer.
• Move the end of the drain hose so that it is lower than 96 inches (2.4 m).

Bleach does not Bleach dispenser cover is not properly installed (on some models).
dispense.
• Make sure that the bleach cover is properly installed and snapped into place before the
beginning of the cycle.

Bleach dispenser is dirty or clogged.

• Lift out the bleach dispenser cover and clean out the reservoir. Lint and other foreign
debris that are collected inside the dispenser may prevent proper dispensing of the
bleach.

Premature Bleach dispenser filled for future load.

dispensing of bleach
• You cannot store bleach in the dispenser for future use. The bleach will be dispensed every
load.

Overfilling the bleach dispenser

• Overfilling the bleach dispenser will cause the bleach to dispense immediately, which will
damage the laundry or the washer. Always measure bleach, but never fill above the max
line on the dispenser. A half cup of bleach is sufficient for most loads. Never use more than
1 cup of bleach.

Performance
Problem Possible Cause & Solution

Wrinkling Washer is not unloaded promptly.

• Always remove items from the washer as soon as the cycle is complete.

Washer is overloaded.
• The washer can be fully loaded, but the drum should not be tightly packed with items. The
door of the washer should close easily.
50 TROUBLESHOOTING

Problem Possible Cause & Solution

Wrinkling Hot and cold water inlet hoses are reversed.

• Hot water rinse can set wrinkles in garments. Check the inlet hose connectors.

Staining Bleach or softener dispensed too soon.

• Dispenser compartment was overfilled or closed too quickly, causing the bleach or
softener to dispense immediately. Always measure bleach, and never use more than 1 cup.

Bleach or softener was added directly to the wash load in the drum.
• Always use the dispensers to ensure that laundry products are properly dispensed at the
right time in the cycle.

Washer was not unloaded promptly.

• Always remove items from the washer as soon as possible after the cycle is completed.

Clothes were not properly sorted.

• Always wash dark colors separately from light colors and whites to prevent discoloration.
• Never wash heavily soiled items with lightly soiled items.

Poor stain removal Proper options are not selected.

• Heavier soils and tougher stains may require extra cleaning power. Select the Heavy Soil
feature to boost the cleaning power of the selected cycle.

Previously set stains.

• Articles that have previously been washed may have stains that have been set. These
stains may be difficult to remove and may require hand washing or pre-treating to aid in
stain removal.

Musty or mildewy Incorrect or too much detergent has been used.

odor in the washer
• Use only HE (High-Efficiency) detergent in accordance with the manufacturer’s
instructions.

Inside of the drum was not cleaned properly.

• Run the Tub Clean cycle regularly.

Odor
Problem Possible Cause & Solution

Odor Some odor is caused by the rubber attached to the washing machine.
• This odor is normal for new rubber and will disappear after the machine has been run a
few times.

If the rubber door gasket and door seal area are not cleaned regularly, odors can occur
from mold or foreign substances.
• Be sure to clean the gasket and door seal regularly and check under the door seal for small
items when unloading the washer.

Odors can occur if foreign substances are left in the drainage pump filter.
• Be sure to clean the drainage pump filter regularly.
Odors can occur if the drainage hose is not properly installed, causing siphoning (water
flowing back inside the washing machine).
• When installing the drainage hose, be sure that it doesn’t become kinked or blocked.
TROUBLESHOOTING 51

Dryer
FAQs: Frequently Asked Questions

ENGLISH
Q: When I press a button, why does my dryer beep and then nothing happens?

A: The Control Lock feature is turned on. To turn off Control Lock, turn the dryer on, then press and
hold the button that has Control Lock on or under it for 3 seconds.

Q: Why does my dryer take so long to dry clothes?

A: Proper airflow is critical to the efficient operation of clothes dryers. A lint filter which is full of lint or
clogged with fabric softener sheet residue can reduce the airflow to the point that the time required
to dry clothing will be greatly increased.

Q: Why does my dryer start by itself every few minutes?

A: This is how the Wrinkle Care feature works. The dryer runs briefly every few minutes for up to 3
hours after the cycle finishes. This feature is designed to help prevent wrinkles from setting in when
the dryer is not unloaded immediately after the cycle is finished.

Q: Why does my dryer show 3 minutes when I select the Steam Fresh cycle?

A: When the Steam Fresh cycle is selected, the dryer displays the recommended number of garments
for the cycle, not the estimated cycle time, until the cycle is started. Use the Time Dry button to adjust
the load size setting for the number of garments you desire.

Error Messages
Problem Possible Cause & Solution

tE1 through tE7 Temperature sensor failure.

TEMPERATURE • Turn off the appliance and call for service.
SENSOR ERROR

Ps Power cord is connected incorrectly.

POWER ERROR • Check the connection of the power cord to the terminal block.

d7s, d8O, dGO, dGs The duct work is about 75% - 95% blocked. (The error code is displayed for 2 hours only.)
DUCT BLOCK ERROR • Do not use the appliance until the exhaust system has been cleaned and/or repaired.
Using the appliance with a severely restricted exhaust is dangerous and could result in a
fire or other property damage.
• Check the outside dryer vent while the appliance is operating to make sure there is strong
airflow. If the exhaust system is extremly long, have it repaired or rerouted.

House exhaust system blocked.

• Keep the area around the dryer clean and free of clutter. Check vent hood for damage or
lint clogging. Make sure the area around the vent hood is clear.

[L The Control Lock function is on to prevent anyone from changing cycles or operating
the dryer.
CONTROL LOCK
FUNCTION • Turn off the Control Lock function in the control panel. See Control Lock under Options
and Extra Functions.
52 TROUBLESHOOTING

Operation
Problem Possible Cause & Solution

The Flow SenseTM After clearing the restrictions, the Flow SenseTM (W) system requires multiple,
(W) indicator consecutive cycles to determine that the performance value has improved before the
remains active after Flow SenseTM (W) indicator is reset.
clearing the
restriction in the • If the Flow SenseTM (W) indicator remains active for more than five cycles after the
venting. restriction has been cleared, call for service.

Clothes take too long Exhaust ducts are blocked, dirty, or duct run is too long.
to dry.
• Confirm that the exhaust duct is properly configured and free of debris, lint, and
obstructions. Make sure that the outside wall damper can open properly and is not
blocked, jammed, or clogged.

Load is not properly sorted

• Separate heavy items from lightweight items. Larger and heavier items take longer to dry.
Light items in a load with heavy items can fool the sensor because the light items dry
faster.

Large and heavy fabrics are loaded.

• Heavy fabrics take longer to dry because they tend to retain more moisture. To help
reduce and maintain more consistent drying times for large and heavy fabrics, separate
these items into smaller loads of a consistent size.

Dryer controls are not set properly.

• Use the appropriate control settings for the type of load you are drying. Some loads may
require an adjustment of the dry level setting for proper drying.

Lint filter needs to be cleaned.

• Remove the lint from the filter before every load. With the lint removed, hold the filter up
to a light to see if it is dirty or clogged. With some loads that produce high amounts of lint,
such as new bath towels, it may be necessary to pause the cycle and clean the filter during
the cycle.
House fuse is blown, circuit breaker has tripped, or power outage has occurred.
• Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the problem is a
circuit overload, have it corrected by a qualified electrician.

The appliance is overloaded.

• Divide extra large loads into smaller loads for better drying performance and efficiency.
Energy Saver option is selected. (on some models)
• If using the Normal cycle, deselect the Energy Saver option that is selected by default.
This option reduces enery use by adding an air dry section to the beginning of the cycle. It
is normal to feel no heat at the beginning of the cycle while in Energy Saver mode.

The appliance will Power cord is not properly plugged in.

not turn on.
• Make sure that the plug is securely plugged into a grounded outlet matching the
appliance's rating plate.

House fuse is blown, circuit breaker has tripped, or power outage has occurred.
• Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the problem is a
circuit overload, have it corrected by a qualified electrician.

The appliance does House fuse is blown, circuit breaker has tripped, or power outage has occurred.
not heat.
• Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the problem is a
circuit overload, have it corrected by a qualified electrician.

Gas supply or service is turned off.

• Confirm that the house gas shutoff and the shutoff valves of the dryer are both fully open.
Even if gas is not supplied to the appliance, it will run and no error codes will display. Verify
that other gas appliances in the home are working normally.
TROUBLESHOOTING 53

Problem Possible Cause & Solution

The appliance does Energy Saver option is selected. (on some models)
not heat. • If using the Normal cycle, deselect the Energy Saver option that is selected by default.
This option reduces energy use by adding an air dry section to the beginning of the cycle.

ENGLISH
It is normal to feel no heat at the beginning of the cycle while in Energy Saver mode.

Drying time is not Heat settings, load size, or dampness of clothing is not consistent.
consistent.
• The drying time for a load will vary depending on the size of the load, the type of fabrics,
the wetness of the clothes and the condition of the lint filter. An unbalanced load in the
washer can cause poor spinning, resulting in wetter clothes which will take longer to dry.

Performance
Problem Possible Cause & Solution

Clothes are wrinkled. Clothes dried too long (overdried).

• Overdrying a load of laundry can lead to wrinkled clothes. Try a shorter drying time or use
a lower dry level setting and remove items while they still retain a slight amount of
moisture.

Clothes left in dryer too long after cycle ends.

• Use the Wrinkle Care option. This option will tumble the clothes briefly every few minutes
for up to 3 hours to help prevent wrinkling.

Greasy or dirty spots Fabric softener used incorrectly.

on clothes.
• Check and follow the instructions provided with your fabric softener.
Clean and dirty clothes are being dried together.
• Use your dryer to dry only clean items. Soil from dirty clothes can transfer to the clean
clothes in the same or later loads.
Clothes were not properly cleaned or rinsed before being placed in the dryer.
• Stains on dried clothes could be stains that were not removed during the washing process.
Make sure that clothes are being completely cleaned or rinsed according to the
instructions for your washer and detergent. Some difficult soils may require pre-treating
prior to washing.
Clothes are Garment care instructions are not being followed.
shrinking.
• To avoid shrinking your clothes, always consult and follow fabric care instructions. Some
fabrics will naturally shrink when washed. Other fabrics can be washed but will shrink
when dried in a dryer. Use a low or no heat setting.

Lint on clothes. Lint filter not cleaned properly.

• Remove the lint from the filter before every load. With the lint removed, hold the filter up
to a light to see if it is dirty or clogged. If it looks dirty, follow the cleaning instructions in
the MAINTENANCE section. With some loads that produce high amounts of lint, it may be
necessary to clean the filter during the cycle.
Laundry not sorted properly.
• Some fabrics are lint producers (i.e., a fuzzy white cotton towel) and should be dried
separately from clothes that are lint trappers (i.e., a pair of black linen pants).

Excess static in clothes.

• Use a fabric softener to reduce static electricity. Be sure to follow the manufacturer’s
instructions. Overdrying a load of laundry can cause a buildup of static electricity.

The appliance is overloaded.

• Divide extra large loads into smaller loads for drying.
Tissue, paper, etc., left in pockets.
• Check pockets thoroughly before washing and drying clothes.
54 TROUBLESHOOTING

Problem Possible Cause & Solution

Excess static in Fabric softener is not used or is used incorrectly.

clothes after drying.
• Use a fabric softener or the Reduce Static option, if available, to reduce static electricity.
Be sure to follow the manufacturer’s instructions.

Clothes dried too long (overdried).

• Overdrying a load of laundry can cause a buildup of static electricity. Adjust settings and
use a shorter drying time. Select a lower dry level setting, if necessary.

Drying synthetics, permanent press, or synthetic blends.

• These fabrics are naturally more prone to static buildup. Try using fabric softener, or use a
lower dry level setting and/or shorter time settings.
Clothes have damp Very large load or very small load. Single large item such as a blanket or comforter.
spots after a dry
• If items are too tightly packed or too sparse the sensor may have trouble reading the
cycle.
dryness level of the load. Use a Time Dry cycle for very small loads.
• Large, bulky items such as blankets or comforters can sometimes wrap themselves into a
tight ball of fabric. The outside layers will dry and register on the sensors, while the inner
core remains damp. When drying a single bulky item, it may help to pause the cycle once
or twice and rearrange the item to unwrap and expose any damp areas.
• To dry a few remaining damp items from a very large load or a few damp spots on a large
item after a sensor cycle has completed, empty the lint trap, and then set a Time Dry cycle
to finish drying the item(s).

Steam Function
Problem Possible Cause & Solution

Water drips from This is normal.

nozzle when Steam
• This is steam condensation when Steam cycle starts. The dripping water will stop after a
cycle starts.
short time.

Steam does not Water level error.

generate, but no
• Unplug dryer and call for service.
error code is shown.

Water drips from This is normal.

door during Steam
• Condensation will normally form on the inside of the dryer door during steam operation.
cycle.
Some condensation may drip out the bottom of the door.

Steam is not visible This is normal.

during Steam cycle.
• Steam vapor is difficult to see when the door is closed. However, condensation will
normally form on the inside of the dryer door if the steam system is operating normally.

Drum does not turn This is normal.

during Steam cycle.
• The drum is turned off so that the steam vapor remains in the drum. The drum will
normally turn for about 2 seconds once a minute.
Cannot see steam This is normal.
vapor at the
• Steam is released at different stages of the cycle for each option.
beginning of cycle.
TROUBLESHOOTING 55

Indicator Messages
Problem Possible Cause & Solution

Flow Sense indicator Exhaust system is too long or has too many turns/restrictions.

ENGLISH
(W) shows four bars • Install a shorter or straighter duct run. See the Installation Instructions for details.
during the drying
cycle or the display Partial blockage of the ductwork due to lint buildup or other foreign object.
shows d8O after • Ductwork should be checked/cleaned immediately. Dryer can be used in this condition, but
drying. drying times will be longer and energy consumption will increase.

The appliance has detected a restriction in the external dryer venting.

• If exhaust restrictions are sensed by the Flow Sense system, the indicator will remain on
for 2 hours after the end of the cycle. Opening the door or pressing the Power button will
turn off the display.
• This warning light is not a dryer failure and is not covered by the dryer warranty. Contact a
duct cleaning service to set up an appointment to have your exhaust system cleaned and
inspected.

The Flow Sense After clearing the restriction, the Flow Sense system requires multiple, consecutive
indicator (W) cycles to determine that the performance value has improved before the Flow Sense
remains active after indicator is reset.
clearing the • If the Flow Sense indicator remains active for more than five cycles after the restriction has
restriction in the been cleared, call for service.
venting.
Check filter indicator Lint filter not cleaned properly.
(K) is on during the • Remove the lint from the filter before every load. With the lint removed, hold the filter up
drying cycle. to a light to see if it is dirty or clogged. If it looks dirty, follow the cleaning instructions.
With some loads that produce high amounts of lint, it may be necessary to clean the filter
during the cycle.
56 TROUBLESHOOTING

Common
Wi-Fi
Problem Possible Cause & Solution

Trouble connecting The password for the Wi-Fi network was entered incorrectly.
appliance and
• Delete your home Wi-Fi network and begin the connection process again.
smartphone to Wi-Fi
network Mobile data for your smartphone is turned on.
• Turn off the Mobile data on your smartphone before connecting the appliance.
The wireless network name (SSID) is set incorrectly.
• The wireless network name (SSID) should be a combination of English letters and
numbers. (Do not use special characters.)

The router frequency is not 2.4 GHz.

• Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4 GHz and
connect the appliance to the wireless router. To check the router frequency, check with
your Internet service provider or the router manufacturer.

The appliance and the router are too far apart.

• If the appliance is too far from the router, the signal may be weak and the connection may
not be configured correctly. Move the router closer to the appliance or purchase and
install a Wi-Fi repeater.
LIMITED WARRANTY 57

LIMITED WARRANTY
USA

ENGLISH
TERMS AND CONDITIONS
ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT
REQUIRES YOU AND LG ELECTRONICS (“LG”) TO RESOLVE DISPUTES BY BINDING ARBITRATION
INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND
JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING
DISPUTES” BELOW.
Should your LG Washer/Dryer (collectively “Product”) fail due to a defect in materials or workmanship
under normal and proper use, during the warranty period set forth below, LG will, at its option, repair or
replace the Product. This limited warranty is valid only to the original retail purchaser of the Product (“You”)
and applies only when purchased lawfully and used within the United States including U.S. Territories.

WASHER WARRANTY PERIOD

Direct Drive Motor (Stator or

Product Washer Drum
Rotor)

Parts (internal/ functional parts Parts Only: Ten (10) years from the Parts Only: Three (3) years from
only) and Labor: One (1) year from date of original retail purchase the date of original retail purchase
the date of original retail purchase You are responsible for any You are responsible for any
applicable labor cost. applicable labor cost.

DRYER WARRANTY PERIOD

Product Dryer Drum

Parts (internal/ functional parts only) and Labor: One Parts Only: Three (3) years from the date of original
(1) year from the date of original retail purchase retail purchase
You are responsible for any applicable labor cost.

• Replacement Products and parts are warranted for the remaining portion of the original limited
warranty period or ninety (90) days, whichever is greater.
• Replacement Products and parts may be new, reconditioned, refurbished, or otherwise factory
remanufactured.
• Replaced Product or part(s) will be the property of LG.
• Proof of original retail purchase specifying the Product model and date of purchase is required to obtain
warranty service under this limited warranty. In the event of no proof of purchase, warranty start date
will be ninety (90) days from the manufacture date.
EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THE PRODUCT IS LIMITED IN
DURATION TO THE DURATION OF THE ABOVE LIMITED WARRANTY. UNDER NO CIRCUMSTANCES
SHALL LG OR ITS U.S. DISTRIBUTORS/DEALERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL,
CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST
GOODWILL, LOST REVENUES OR PROFITS, WORK STOPPAGE, IMPAIRMENT OF OTHER GOODS, COST OF
REMOVAL AND REINSTALLATION OF THE PRODUCT, LOSS OF USE, OR ANY OTHER DAMAGES WHETHER
BASED IN CONTRACT, TORT, OR OTHERWISE. LG’S TOTAL LIABILITY, IF ANY, SHALL NOT EXCEED THE
PURCHASE PRICE PAID BY YOU FOR THE PRODUCT.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE
EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU
SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.
58 LIMITED WARRANTY

THIS LIMITED WARRANTY DOES NOT COVER:

• Service trips to i) deliver, pick up, or install, or; educate how to operate the Product;, ii) correct wiring;, or
iii) correct unauthorized repairs, installations or disassembly of the Product.
• Damage or failure of the Product to perform during power failures and interrupted or inadequate
electrical service.
• Damage or failure of the Product caused by leaky or broken water pipes, frozen water pipes, restricted
drain lines, inadequate or interrupted water supply, or inadequate supply of air.
• Damage or failure of the Product resulting from operating the Product in a corrosive atmosphere, in an
unsuitable environment, or otherwise contrary to the Product owner’s manual.
• Damage or failure of the Product caused by accidents, pests and vermin, lightning, wind, fire, floods,
pandemics, acts of nature, or any other causes beyond the control of LG.
• Damage or failure of the Product resulting from misuse, abuse, improper installation, repair, or
maintenance, or service not approved by LG. Improper repair includes use of parts not authorized or
specified by LG. Improper installation or maintenance includes installation or maintenance contrary to
the Product’s owner’s manual.
• Damage or failure of the Product caused by unauthorized modification or alteration, any other property
damage or failure resulting from any water leakage where the Product is not properly installed in
accordance with the Product’s owner’s manual.
• Damage or failure of the Product caused by incorrect electrical current, voltage, or plumbing codes.
• Damage or failure of the Product caused by use of parts, accessories, components, consumable cleaning
products, any other products, or service that are not authorized by LG.
• Replacement of light bulbs, filters, fuses, or any other consumable parts.
• Damage or failure of the Product caused by transportation, storage, and/or handling, including
scratches, dents, chips, and/or other damage to the finish of your Product, unless such damage is
reported within one (1) week of delivery.
• Damage or missing items to any display, open box, refurbished, or discounted Product.
• Refurbished Product or any Product sold “As Is”, “Where Is”, “With all Faults”, or similar disclaimer.
• Products with original serial numbers that have been removed, altered, or cannot be readily determined
at the discretion of LG.
• Increases in utility costs and additional utility expenses in any way associated with the Product.
• Any noises associated with normal operation.
• Products used for other than normal and proper household use, including, without limitation,
commercial or industrial use or, use in offices, and recreational facilities or vehicles, or as otherwise
outlined in the Product owner’s manual.
• Costs associated with removal and/or reinstallation of your Product.
• The removal and reinstallation of the Product if it is installed in an inaccessible location or is not installed
in accordance with the Product owner’s manual.
The cost of repair or replacement under the above excluded circumstances shall be borne by You.
TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION
Call 1-800-243-0000 and select the appropriate option from the menu.
Or visit our website at http://www.lg.com
Or by mail: LG Electronics, P.O. Box 240007, Huntsville, AL 35813 ATTN: Customer Service

PROCEDURE FOR RESOLVING DISPUTES:

ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED
WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND
NOT IN A COURT OF GENERAL JURISDICTION. BINDING ARBITRATION MEANS THAT YOU AND LG ARE EACH
WAIVING THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION.
LIMITED WARRANTY 59

Definitions. For the purposes of this section, references to “LG” mean LG Electronics U.S.A., Inc., its
parents, subsidiaries and affiliates, and each of their officers, directors, employees, agents, beneficiaries,
predecessors in interest, successors, assigns and suppliers; references to “dispute” or “claim” shall include
any dispute, claim or controversy of any kind whatsoever (whether based in contract, tort, statute,
regulation, ordinance, fraud, misrepresentation or any other legal or equitable theory) arising out of or

ENGLISH
relating in any way to the sale, condition or performance of the product or this Limited Warranty.
Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify
LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG
Electronics, USA, Inc. Attn: Legal Department-Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632.
You and LG agree to engage in good faith discussions in an attempt to amicably resolve your claim. The
notice must provide your name, address, and telephone number; identify the product that is the subject of
the claim; and describe the nature of the claim and the relief being sought. If you and LG are unable to
resolve the dispute within 30 days, either party may proceed to file a claim for arbitration.
Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during
the 30 day period after sending written notice to LG, you and LG agree to resolve any claims between us
only by binding arbitration on an individual basis, unless you opt out as provided below. Any dispute
between you and LG shall not be combined or consolidated with a dispute involving any other person’s or
entity’s product or claim. More specifically, without limitation of the foregoing, any dispute between you
and LG shall not under any circumstances proceed as part of a class or representative action. Instead of
arbitration, either party may bring an individual action in small claims court, but that small claims court
action may not be brought on a class or representative basis.
Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written
demand for arbitration. The arbitration will be administered by the American Arbitration Association
(“AAA”) and will be conducted before a single arbitrator under the AAA’s Consumer Arbitration Rules that
are in effect at the time the arbitration is initiated (referred to as the “AAA Rules”) and under the
procedures set forth in this section. The AAA Rules are available online at www.adr.org/consumer. Send a
copy of your written demand for arbitration, as well as a copy of this provision, to the AAA in the manner
described in the AAA Rules. You must also send a copy of your written demand to LG at LG Electronics,
USA, Inc. Attn: Legal Department-Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632. If there is a
conflict between the AAA Rules and the rules set forth in this section, the rules set forth in this section will
govern. This arbitration provision is governed by the Federal Arbitration Act. Judgment may be entered on
the arbitrator’s award in any court of competent jurisdiction. All issues are for the arbitrator to decide,
except that issues relating to the scope and enforceability of the arbitration provision and to the
arbitrability of the dispute are for the court to decide. The arbitrator is bound by the terms of this
provision.
Governing Law. The law of the state of your residence shall govern this Limited Warranty and any
disputes between us except to the extent that such law is preempted by or inconsistent with applicable
federal law.
Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand
for arbitration, LG will promptly pay all arbitration filing fees to the AAA unless you seek more than $25,000
in damages, in which case the payment of these fees will be governed by the AAA Rules. Except as
otherwise provided for herein, LG will pay all AAA filing, administration and arbitrator fees for any
arbitration initiated in accordance with the AAA Rules and this arbitration provision. If you prevail in the
arbitration, LG will pay your attorneys’ fees and expenses as long as they are reasonable, by considering
factors including, but not limited to, the purchase amount and claim amount. Notwithstanding the
foregoing, if applicable law allows for an award of reasonable attorneys’ fees and expenses, an arbitrator
can award them to the same extent that a court would. If the arbitrator finds either the substance of your
claim or the relief sought in the demand is frivolous or brought for an improper purpose (as measured by
the standards set forth in Federal Rule of Civil Procedure 11(b)), then the payment of all arbitration fees will
be governed by the AAA Rules. In such a situation, you agree to reimburse LG for all monies previously
disbursed by it that are otherwise your obligation to pay under the AAA Rules. Except as otherwise
provided for, LG waives any rights it may have to seek attorneys’ fees and expenses from you if LG prevails
in the arbitration.
Hearings and Location. If your claim is for $25,000 or less, you may choose to have the arbitration
conducted solely on the basis of (1) documents submitted to the arbitrator, (2) through a telephonic
hearing, or (3) by an in-person hearing as established by the AAA Rules. If your claim exceeds $25,000, the
right to a hearing will be determined by the AAA Rules. Any in-person arbitration hearings will be held at a
60 LIMITED WARRANTY

location within the federal judicial district in which you reside unless we both agree to another location or
we agree to a telephonic arbitration.
Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can
require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no
later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by
either: (i) sending an e-mail to [email protected], with the subject line: “Arbitration Opt Out” or (ii) calling 1-
800-980-2973. You must include in the opt out e-mail or provide by telephone: (a) your name and address;
(b) the date on which the product was purchased; (c) the product model name or model number; and (d)
the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https://
www.lg.com/us/support/repair-service/schedule-repair-continued and clicking on “Find My Model & Serial
Number”).
You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail
or telephone); no other form of notice will be effective to opt out of this dispute resolution procedure.
Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any
way, and you will continue to enjoy the full benefits of the Limited Warranty. If you keep this product and
do not opt out, then you accept all terms and conditions of the arbitration provision described above.
Memo 61
62 Memo
Memo 63
LG Customer Information Center

For inquiries or comments,

visit www.lg.com or call:
1-800-243-0000 U.S.A.

1-888-542-2623 CANADA

Register your product Online!

www.lg.com
INSTALLATION MANUAL

LAUNDRY CENTER
Read this installation manual thoroughly before installing the
appliance and keep it handy for reference at all times.

ENGLISH

WKEX200H*A / WKGX201H*A

www.lg.com
MFL71728904
Rev.09_031821 Copyright © 2020-2021 LG Electronics Inc. All Rights Reserved.
2

TABLE OF CONTENTS
3 IMPORTANT SAFETY
INSTRUCTIONS
3 READ ALL INSTRUCTIONS BEFORE USE
4 WARNING STATEMENTS
8 CAUTION STATEMENTS

9 PRODUCT OVERVIEW
9 Product Features

11 INSTALLATION
11 Before Installing
13 Choosing the Proper Location
14 Unpacking and Removing Shipping Material
15 Connecting Electric Dryers
19 Installing the Dryer Side Vent Kit
19 Venting the Dryer
21 Connecting Gas Dryers
22 Connecting the Water Inlet Hoses
24 Connecting the Drain Hose
25 Leveling the Appliance
26 Final Installation Check

30 APPENDIX

30 Disassembly
IMPORTANT SAFETY INSTRUCTIONS 3

IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USE

ENGLISH
Safety for a Dryer

WARNING
Fire Hazard
Failure to follow safety warnings exactly could result in serious injury,
death or property damage.
Do not install a booster fan in the exhaust duct.
Install all clothes dryer in accordance with the installation instructions of
the manufacturer of dryer.

WARNING:
FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly could result in serious injury,
death or property damage.
• Do not store or use gasoline or other flammable vapors and liquids in
the vicinity of this or any other appliance.
• WHAT TO DO IF YOU SMELL GAS
- Do not try to light any appliance.

- Do not touch any electrical switch; do not use any phone in your
building.
- Clear the room, building or area of all occupants.

- Immediately call your gas supplier from a neighbor’s phone. Follow

the gas supplier’s instructions.
- If you cannot reach your gas supplier, call the fire department.

• Installation and service must be performed by a qualified installer,

service agency or your gas supplier.
4 IMPORTANT SAFETY INSTRUCTIONS

WARNING - Risk of Fire

Install the clothes dryer according to the manufacturer’s instructions
and local codes.
• Clothes dryer installation must be performed by a qualified installer.
• Do not install a clothes dryer with flexible plastic venting materials. If
flexible metal (foil type) duct is installed, it must be of a specific type
identified by the appliance manufacturer as suitable for use with
clothes dryers. Flexible venting materials are known to collapse, be
easily crushed, and trap lint. These conditions will obstruct clothes
dryer airflow and increase the risk of fire.
• To reduce the risk of severe injury or death, follow all installation
instructions.

Safety Messages
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and
follow all safety messages.

This is the safety alert symbol.

This symbol alerts you to potential hazards that can kill or injure you and others. All safety messages
will follow the safety alert symbol and either the word WARNING or CAUTION.
These words mean:

WARNING
You may be killed or seriously injured if you do not follow instructions.

CAUTION
You may be injured or cause damage to the product if you do not follow instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury,
and tell you what may happen if the instructions are not followed.

WARNING STATEMENTS
WARNING
• To reduce the risk of explosion, fire, death, electric shock, scalding or injury to persons when using this
product, follow basic precautions, including the following:

Installation
• Adhere to all industry recommended safety procedures including the use of long-sleeved gloves and
safety glasses.
• Never attempt to operate this appliance if it is damaged, malfunctioning, partially disassembled, or has
missing or broken parts, including a damaged cord or plug.
• Before use, the appliance must be properly installed as described in this manual.
IMPORTANT SAFETY INSTRUCTIONS 5

• To reduce the risk of severe injury or death, follow all installation instructions.
• Refer to the INSTALLATION INSTRUCTIONS for detailed grounding procedures. Installation instructions
are packed with the appliance for the installer’s reference. If the appliance is moved to a new location,
have it checked and reinstalled by qualified service personnel.

ENGLISH
• When moving or installing the product in a different location, call two or more qualified service
personnel for installation and service.
• Do not install the appliance in humid spaces.
• Store and install the appliance where it will not be exposed to temperatures below freezing or exposed
to outdoor weather conditions.
• This appliance is not designed for maritime use or for mobile installations such as in RVs, trailers, or
aircraft.
• Keep packing materials out of the reach of children. Packaging material can be dangerous for children.
There is a risk of suffocation.
• Destroy the carton, plastic bag, and other packing materials after the appliance is unpacked. Children
might use them for play. Cartons covered with rugs, bedspreads, or plastic sheets can become airtight
chambers.
• The appliance must be installed and electrically grounded by qualified service personnel in accordance
with local codes.
• When installing or moving the appliance, be careful not to pinch, crush, or damage the power cord.
• Connect to a properly rated, protected, and sized power circuit to avoid electrical overload.
• This appliance must be positioned near to an electrical power supply.
• Disconnect the power cord, house fuse or circuit breaker before installing or servicing the appliance.
• The power cord of this appliance is equipped with a 3-prong (grounding) plug which mates with a
standard 3-prong (grounding) wall outlet to minimize the possibility of electric shock from this appliance.
• Do not, under any circumstances, cut or remove the third (ground) prong from the power cord.
• Use new hoses when connecting the appliance to the water supply. Do not reuse old hoses.
• Do not install the appliance with flexible plastic venting materials. If flexible metal (foil type) duct is
installed, it must be of a specific type identified by the appliance manufacturer as suitable for use with
the dryer section of the appliance. Flexible venting materials are known to collapse, be easily crushed,
and trap lint. These conditions will obstruct the dryer section's airflow and increase the risk of fire.
• Local ordinances may prohibit installation in a garage. Contact a local building inspector.
• Do not use sheet metal screws or other fasteners which extend into the duct that could catch lint and
reduce the efficiency of the exhaust system. Secure all joints with duct tape.
• Use only rigid, semi-rigid or flexible metal 4-inch diameter duct inside the appliance cabinet or for
exhausting to the outside. Use of plastic or other combustible ductwork may cause a fire. Punctured
ductwork may cause a fire if it collapses or becomes otherwise restricted in use or during installation.
• All nonrigid metal transition duct must be UL-listed. Use of other materials for transition duct could
affect drying time.
• Ductwork is not provided with the appliance, and you should obtain the necessary ductwork locally. The
end cap should have hinged dampers to prevent backdraft when the dryer is not in use.
• Gas dryers MUST be exhausted to the outside.
• The dryer exhaust system must be exhausted to the outside of the dwelling. If the dryer is not exhausted
outdoors, some fine lint and large amounts of moisture will be expelled into the laundry area. An
accumulation of lint in any area of the home may create a health and fire hazard.
• Do not install near another heat source such as a stove, oven or heater.
• Keep area around the exhaust opening and adjacent surrounding areas free from the accumulation of
lint, dust, and dirt.
• The appliance must not be supplied through an external switching device, such as a timer, or connected
to a circuit that is regularly switched on and off by a utility.
• Do not install a booster fan in the exhaust duct.
6 IMPORTANT SAFETY INSTRUCTIONS

• This is a single appliance and a single unit for sale, delivery and installation.
• Do not disassemble this appliance as it can’t be installed in a side-by-side configuration.

Grounding Instructions
• Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check
with a qualified electrician or service personnel if you are in doubt whether the appliance is properly
grounded. Do not modify the plug provided with the appliance; if it will not fit the outlet, have a proper
outlet installed by a qualified electrician.
• The appliance must be grounded. In the event of a malfunction or breakdown, grounding will reduce the
risk of electric shock by providing a path of least resistance for electric current. The appliance is
equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must
be plugged into an appropriate outlet that is installed and grounded in accordance with all local codes
and ordinances.

Operation
• Read all instructions before using the appliance and save these instructions.
• Use this appliance only for its intended purpose.
• If the product has been submerged in water, sitting in standing water, or waterlogged, do not come in
contact with the product and immediately contact an LG Electronics Customer Information Center for
instructions before resuming use.
• If you detect a strange sound, a chemical or burning smell, or smoke coming from the appliance, unplug
it immediately, and contact an LG Electronics Customer Information Center.
• Under certain conditions, hydrogen gas may be produced in a hot-water system that has not been used
for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot-water system has not been used for
such a period, before using the appliance, turn on all hot water faucets and let the water flow from each
for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not
smoke or use an open flame during this time.
• Do not reach into the appliance if the tub or drum, agitator, or any interior parts are moving. Before
loading, unloading, or adding items, press Start/Pause and allow the tub or drum to coast to a complete
stop before reaching inside.
• This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge, unless they have been given supervision or
instruction concerning the use of the appliance by a person responsible for their safety.
• Do not allow children or pets to play on, in or with the appliance. Close supervision is necessary when the
appliance is used near children or pets.
• Keep laundry products out of children’s reach. To prevent injury to persons, observe all warnings on
product labels.
• Repair or immediately replace all power cords that have become frayed or otherwise damaged. Do not
use a cord that shows cracks or abrasion damage along its length or at either end.
• Never unplug the appliance by pulling on the power cord. Always grip the plug firmly and pull straight
out from the outlet.
• Do not use an extension cord or adapter with this appliance.
• Do not grasp the power cord or touch the appliance controls with wet hands.
• Do not modify or extend the power cord.
• If the electrical supply cord is damaged, it must only be replaced by the manufacturer or its service agent
or a similar qualified person in order to avoid a hazard.
• Do not put oily or greasy clothing, candles or flammable materials on top of the appliance.
• Keep the area underneath and around your appliances free of combustible materials (lint, paper, rags,
etc.), gasoline, chemicals and other flammable vapors and liquids.
IMPORTANT SAFETY INSTRUCTIONS 7

• Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other
appliance.
• Do not mix chlorine bleach with ammonia or acids such as vinegar. Follow package directions when
using laundry products. Incorrect usage can produce poisonous gas, resulting in serious injury or death.

ENGLISH
• Never use harsh chemicals, abrasive cleaners, or solvents to clean the appliance. They will damage the
finish.
• Do not wash or dry articles that have been previously cleaned in, washed in, soaked in, or spotted with
gasoline, dry-cleaning solvents, vegetable or cooking oil, or other flammable or explosive substances, as
they give off vapors that could ignite or explode.
• Do not dry unwashed items in the appliance.
• Remove all objects from pockets such as lighters and matches.
• Do not add gasoline, dry cleaning solvents, or other flammable or explosive substances to the wash
water. These substances give off vapors that could ignite or explode.
• In the event of a gas leak (propane gas, LP gas, etc.), do not operate this or any other appliance. Open a
window or door to ventilate the area immediately.
• Do not tamper with controls.
• Fix the drain hose securely in place to avoid flooding.
• Do not abuse, sit on, or stand on the door of the appliance.
• Always check the inside of the appliance for foreign objects.
• Do not allow water, bleach or other liquids to sit in the drum for extended periods. Doing so can corrode
the drum or cause mildew or odors.
• Do not use the appliance to dry articles containing foam rubber or similarly textured rubber-like
materials.
• Gas appliances can cause minor exposure to four potentially hazardous substances, namely benzene,
carbon monoxide, formaldehyde, and soot, caused primarily by the incomplete combustion of natural
gas or LP fuels.
• Properly adjusted appliances will minimize incomplete combustion. Exposure to these substances can be
minimized further by properly venting the dryer to the outdoors.
• Do not place items exposed to cooking oils in your appliance. Items contaminated with cooking oils may
contribute to a chemical reaction that could cause a load to catch fire. To reduce the risk of fire due to
contaminated loads, the final part of a tumble dryer cycle occurs without heat (cool down period). Avoid
stopping tumble drying before the end of the drying cycle unless all items are quickly removed and
spread out so that the heat is dissipated.
• Do not put any part of your body, such as your hands or feet, or metal objects under the appliance.
• Do not let your hand get pinched when opening or closing the appliance door.
• Do not open the appliance door during a STEAM CYCLE.
• Do not touch the steam nozzle in the drum during or after a STEAM CYCLE.
• On models with a steam feeder drawer, do not fill the steam feeder with hot water (over 86 ℉ / 30 ℃),
gasoline, dry cleaning solvents, or other flammable or explosive substances.

Maintenance
• Do not repair or replace any part of the appliance. All repairs and servicing must be performed by
qualified service personnel unless specifically recommended in this owner’s manual. Use only authorized
factory parts.
• Disconnect this appliance from the power supply before cleaning and attempting any user maintenance.
Turning the controls to the OFF position does not disconnect this appliance from the power supply.
• Remove any dust or foreign matter from the power plug pins.
• Do not disassemble or repair the appliance by yourself.
8 IMPORTANT SAFETY INSTRUCTIONS

• Remove the door(s) before the appliance is removed from service or discarded to avoid the danger of
children or small animals getting trapped inside.
• Make sure the dispenser drawer or lid is closed at all times when not being filled with laundry products.
• Clean the lint filter of the dryer before or after each load.
• The interior of the appliance and exhaust duct should be cleaned periodically by qualified service
personnel.

CAUTION STATEMENTS
CAUTION
• To reduce the risk of minor or moderate injury to persons, malfunction, or damage to the product or
property when using this product, follow basic precautions, including the following:

Installation
• Install the product on a firm and level floor.

Operation
• Turn off the water faucets and unplug the appliance if the appliance is to be left for an extended period
of time, such as during vacations.
• ALWAYS follow the fabric care instructions supplied by the garment manufacturer.
• Use fabric softeners or products to eliminate static only as recommended by the manufacturer.
• Do not combine laundry products for use in one load unless specified on the label.
• Do not touch draining water which may be hot.
• If the drain hose and the water inlet hose are frozen in winter, defrost them before using the appliance.
• Do not store or spill liquid detergents, cleaners, or bleaches (chlorine bleach, oxygen bleach) on the
appliance. Doing so may result in corrosion, discoloration or damage to the surface of the appliance.
• Clothing or articles that are waterproof or water resistant must be washed in the Waterproof cycle only.
(Examples include water resistant clothing, mattress covers, outdoor clothes, plastic mats.) Using
another cycle may result in personal injury or damage to the washer, clothes, walls, floor, and
surrounding objects due to abnormal vibration.

SAVE THESE INSTRUCTIONS

PRODUCT OVERVIEW 9

PRODUCT OVERVIEW
Product Features

ENGLISH
The images in this guide may be different from the actual components and accessories, which are subject
to change by the manufacturer without prior notice for product improvement purposes.

Front View Rear View

a Control Panel
a Power Cord (for Gas Models)
b Lint Filter
b Terminal Block Access Panel (for Electric
c Dryer Drum Models)

d Dryer Door c Cold Water Inlet

e Detergent Dispenser Drawer d Exhaust Duct Outlet

f Washer Door e Gas connection (for Gas Models)

g Washer Drum f Hot and Cold Water Inlets

h Washer Door Magnet g Shipping Bolts

i Drain Hose h Drain Hose

j Drain Pump Filter i Power Cord (for Washer)

k Drain Pump Filter Cover

l Leveling Feet
10 PRODUCT OVERVIEW

Product Specifications
Model WKEX200H*A / WKGX201H*A

Please refer to the rating label for detailed

Electrical Requirements
information.

Min. / Max. Water Pressure 20 - 120 psi (138 - 827 kPa)

Dimensions (Width X Height X Depth) 27'' X 74 3/8'' X 30 3/8'' (70 cm X 189 cm X 77 cm)

Maximum Depth with Door Open 55'' (139.6 cm)

Net Weight 320 lb (145 kg)

Capacity (Washer/Dryer) 4.5 cu.ft. / 7.4 cu.ft.

Max. Spin Speed (Washer) 1300 RPM

NG: 4 - 10.5-inch (10.2 - 26.7 cm) WC

Gas Requirements
LP: 8 - 13-inch (20.4 - 33.1 cm) WC

Operating Temperature Range 41-95 ℉ (5-35 ℃)

IG N a Hot and Cold Water Hoses (for Washer)

ES
D

b Cold Water Hose (for Dryer)

c Connecting Supply Hose

ER
C

D d Tie Straps
TIFIE

WARNING
Accessories • For your safety and for extended product life,
use only authorized components. The
manufacturer is not responsible for product
Included Accessories
malfunction, property damage or bodily injury
caused by the use of separately purchased
unauthorized components, parts, or non-LG
products.

a Non-skid Pads

b Hole Caps

c Wrench

d Y Connector

e Tie Strap

f Elbow Bracket (for securing drain hose)

Required Accessories
INSTALLATION 11

INSTALLATION
Before Installing

ENGLISH
Installation Overview
Please read the following installation instructions first after purchasing this appliance or transporting it to
another location.

a Choosing the Proper Location

WARNING
b Unpacking and Removing Shipping Material • Read all installation instructions completely
before installing and operating the appliance. It
c Connecting the Electric Dryer
is important that you review this entire manual
d Connecting the Gas Dryer before installing and using the appliance.
Detailed instructions concerning electrical
e Venting the Dryer connections and additional requirements are
provided on the following pages.
f Connecting the Inlet Hoses • Moving or installation of the appliance requires
two or more people. Failure to follow these
g Connecting the Drain Hose
instructions may result in injury.
h Leveling the Appliance

i Final Installation Check

12 INSTALLATION

WARNING
• Store and install the appliance where it will not
be exposed to temperatures below freezing or
exposed to outdoor weather conditions. Failure
to follow this warning can cause product or part
failure, serious injury, fire, electric shock, or
death.
• Properly ground the appliance to conform with
all governing codes and ordinances. Failure to
follow this warning can cause serious injury, fire,
electric shock, or death.
• To ensure proper airflow, do not block the large
opening on the bottom of the appliance with
carpeting or other materials.
• Do not remove the ground prong from the
power cord. Do not use an adapter or extension
cord. Plug into a grounded 3-prong outlet.
Failure to follow this warning can cause serious
injury, fire, electric shock, or death.
• Certain internal parts are intentionally not
grounded and may present a risk of electric
shock only during servicing. Service personnel-
Do not contact the following parts while the
appliance is energized: pump, valve, motor,
control board.

NOTE
• When moving the product, tilt it toward the back
of the product. Do not transport the product in a
horizontal position.
INSTALLATION 13

Choosing the Proper for wall, door, or floor moldings that may increase
the required clearances.
Location
Check the following requirements for the install

ENGLISH
location before installing the appliance.
• Allow for sufficient space between the walls and
the appliance for installation.
• Make sure that the floor is clean, dry and free of
dust, dirt, water and oil so the leveling feet
cannot slide easily. Leveling feet that can move
or slide on the floor can contribute to excess
vibration and noise.
E
• If the floor has too much flex, reinforce it to
make it more rigid. If the floor is not solid, it may
cause severe vibration and noise.
Dimensions and Clearances
• If a drain pan must be used, take extra care to
follow the instructions provided with the drain A 55'' (139.6 cm)
pan and make sure the leveling feet are adjusted
for firm and even contact with the pan. Use of B 30 3/8'' (77 cm)
drain pans and failure to properly level the C 4'' (10 cm)
appliance may result in increased vibration and
noise during operation. D 1'' (2.5 cm)

E 27'' (70 cm)

Flooring
• To minimize noise and vibration, install the F 74 3/8'' (189 cm)
washer on a level, solidly constructed floor G 1'' (2.5 cm)
capable of supporting the appliance without
flexing or bouncing.
• The appliance must be installed on firm flooring
to minimize vibration during the spin cycle.
Exhaust
Concrete flooring is best, but a wood floor is • A location that allows for proper exhaust
sufficient, provided it is built to FHA standards. installation. A gas dryer must be exhausted to
• The floor under the appliance must not slope the outdoors.
more than 1 inch (2.5 cm) from front to back or
side to side.
• Installing on carpeting and soft tile surfaces is Power Outlet
not recommended. • The power outlet must be within 60 inches (1.5
• Never install the appliance on a platform or m) of either side of the appliance.
weakly supported structure. • Position the appliance so that the outlet and
plug are easily accessible.
Floor Installation • Do not overload the outlet with more than one
To ensure sufficient clearance for water inlet appliance.
hoses, drain hose and airflow, allow minimum • The outlet must be grounded in accordance with
clearances of at least 1'' (2.5 cm) at the sides and current electrical wiring codes and regulations.
4'' (10 cm) behind the appliance. Be sure to allow
• Use a time-delay fuse or circuit breaker.
• It is the personal responsibility and obligation of
the appliance owner to have a proper outlet
installed by a qualified electrician.
14 INSTALLATION

one foot above the floor. Install vent grills in the

NOTE door or cut down the door at the top and bottom
• Check code requirements that limit, or do not to form openings. Louvered doors with equivalent
permit, installation of the appliance in garages, ventilation openings are also acceptable.
mobile homes or sleeping quarters. Contact
your local building inspector. NOTE
• There should be at least a little space around the
appliance (or any other appliance) to eliminate
the transfer of vibration from one appliance to
Clearances another. If there is enough vibration, it could
The following clearances are recommended for cause appliances to make noise or come into
the appliance. contact, causing paint damage and further
increasing noise.
• Additional clearances should be considered for
ease of installation and servicing. • No other fuel-burning appliance can be installed
in the same closet as an appliance.
• Additional clearances should be considered on
all sides of the appliance to reduce noise
transfer.

Installation spacing for Recessed Area

Unpacking and Removing
or Closet Installation Shipping Material
Unpacking Shipping Material
* This feature is only available on some models.

Lifting the Appliance off the Foam

Base
• After removing the carton and shipping
material, lift the appliance off the foam base.
• Make sure the plastic drum support a* comes
off with the base and is not stuck to the bottom
of the appliance.
• If you must lay the appliance down to remove
the carton base b, always protect the side of the
appliance and lay it carefully on its side. Do not
lay the appliance on its front or back.
Description Dimension/Clearance

A: Upper Ventilation 48 sq. in. (310 cm2)

Opening

B: Lower Ventilation 24 sq. in. (155 cm2)

Opening

C: Distance to 3″ (7.6 cm)

Ventilation Opening

D: Front Clearance 4″ (10 cm) *

Closet Ventilation Requirements

CAUTION
Closets with doors must have both an upper and
lower vent to prevent heat and moisture buildup in • Remove all shipping materials from the
the closet. One upper vent opening with a appliance for proper operation and inspect it for
shipping damage. Failure to remove shipping
minimum opening of 48 sq. in. (310 cm2) must be
materials can cause excessive noise and
installed no lower than 6 feet above the floor. One
vibration.
lower vent opening with a minimum opening of 24
sq. in. (155 cm2) must be installed no more than
INSTALLATION 15

Removing Shipping Material Connecting Electric Dryers

1 Remove the bolt assemblies.
WARNING
• Starting with the bottom two shipping bolts,
• To reduce the risk of fire or explosion, electric

ENGLISH
use the included wrench c to fully loosen
shock, property damage, injury to persons, or
all 4 shipping bolts by turning them
death when using this appliance, fulfill the
counterclockwise.
following requirements.
• Remove the bolt assemblies (bolts and
retainers) by wiggling them slightly while
pulling them out. Electrical Requirements for Electric
• The power cord is secured to the back of the Models Only
washer with a shipping bolt to help prevent
operation with shipping bolts in place.
WARNING
• The wiring and grounding must conform to the
latest edition of the National Electrical Code,
ANSI/NFPA 70 and all applicable local
regulations. Please contact a qualified electrician
to check your home’s wiring and fuses to ensure
that your home has adequate electrical power to
operate the dryer.
• This dryer must be connected to a grounded
metal, permanent wiring system, or an
equipment-grounding conductor must be run
2 Install the hole caps. with the circuit conductors and connected to the
• Locate the hole caps d included in the equipment-grounding terminal or lead on the
accessory pack or attached to the back of dryer.
the washer. Install the caps in the holes left • The dryer has its own terminal block that must
by the bolt assemblies. be connected to a separate 240 VAC, 60-Hertz,
single-phase circuit, fused at 30 amperes (the
circuit must be fused on both sides of the line).
ELECTRICAL SERVICE FOR THE DRYER SHOULD
BE OF THE MAXIMUM RATE VOLTAGE LISTED ON
THE NAMEPLATE. DO NOT CONNECT THE DRYER
TO 110-, 115-, OR 120-VOLT CIRCUIT.
• If the branch circuit to dryer is 15 ft. (4.5 m) or
less in length, use UL (Underwriters
Laboratories) listed No.-10 AWG wire (copper
wire only), or as required by local codes. If over
15 ft. (4.5 m), use UL-listed No.-8 AWG wire
(copper wire only), or as required by local codes.
CAUTION Allow sufficient slack in wiring so the dryer can
• Once removed, save the bolt assemblies for be moved from its normal location when
future use. To prevent damage to internal necessary.
components, do not transport the appliance • The power cord (pigtail) connection between the
without reinstalling the shipping bolts. Failure to wall receptacle and the dryer terminal block IS
remove shipping bolts and retainers may cause NOT supplied with the dryer. Type of pigtail and
severe vibration and noise, which can lead to gauge of wire must conform to local codes and
permanent damage to the appliance. with instructions on the following pages.
• Do not modify the plug and internal wire
provided with the dryer.
• The dryer should be connected to a 4-hole
outlet.
• If the plug does not fit the outlet, a proper outlet
will need to be installed by a qualified electrician.
16 INSTALLATION

4 Transfer the appliance's ground wire from

WARNING behind the green ground screw to the center
• Connect the power cord to the terminal block. screw of the terminal block.
Each colored wire should be connected to the
same color screw. Wire color indicated on
manual is connected to the same color screw in 5 Attach the two hot leads (black and red) of the
the block. power cord to the outer terminal block
screws.
• Grounding through the neutral conductor is
prohibited for: (1) new branch-circuit
installations and (2) areas where local codes 6 Attach the neutral (white) wire to the center
prohibit grounding through the neutral screw of the terminal block
conductor.
• This dryer is supplied with the neutral wire
grounded. This white ground wire MUST BE
7 Attach the power cord ground wire to the
green ground screw.
MOVED to the neutral terminal when a 4-wire
cord is to be used, or where grounding through
the neutral conductor is prohibited. 8 Tighten all screws securely.

9 Reinstall the terminal block access cover.

Four-Wire Power Cord b c
b
• A UL-listed strain relief is
required. e
a

• Use a 30-amp, 240-volt, 4-wire, UL-listed

power cord with #10 AWG-minimum copper
d
conductor and closed loop or forked terminals
with upturned ends.
a White Wire moved from Ground Screw
1 Remove the terminal block access cover on
the upper back of the appliance. b Hot Leads of Power Cord (Black and Red)

c Neutral Wire (White)

2 Install UL-listed strain relief into the power
cord through-hole. d Power Cord Ground Wire

e Ground Screw (green)

3 Thread a 30-amp, 240-volt, 4-wire, UL-listed
power cord with #10 AWG-minimum copper
conductor through the strain relief. Four-Wire Direct Wire
• A UL-listed strain relief is
required.

• Use UL-listed 4-wire #10 AWG minimum

copper conductor cable. Allow at least 5 ft. (1.5
m) of wire to allow for removal and
reinstallation of the dryer.
a Terminal Block

b UL-Listed Strain Relief

1 Remove 5 inches (12.7 cm) of the outer
covering from the wire and remove 5 inches
c UL-Listed 4-Wire Power Cord of insulation from the ground wire. Cut off
approximately 1.5 inches (3.8 cm) from the
other three wires and strip 1 inch (2.5 cm)
INSTALLATION 17

insulation from each wire. Bend the ends of 10 Reinstall the terminal block access cover.
the three shorter wires into a hook shape. c
b
1’’ (2.5 cm) b
e

ENGLISH
a

a
5’’ (12.7 cm)
d

a Ground Wire
a White Wire moved from Ground Screw

2 Remove the terminal block access cover on b Hot Leads of Power Cord (Black and Red)
the upper back of the appliance.
c Neutral Wire (White)

3 Install UL-listed strain relief into the power d Power Cord Ground Wire
cord through-hole.
e Ground Screw (green)

4 Thread the 4-wire #10 AWG minimum copper

power cable prepared in step 1 through the Three-Wire Power Cord
strain relief.
• A 3-wire connection is NOT
a permitted on new construction after
January 1, 1996.
b
• A UL-listed strain relief is required.
c
• Use a 30-amp, 240-volt, 3-wire, UL-listed
power cord with #10 AWG-minimum copper
conductor and closed loop or forked terminals
a Terminal Block with upturned ends.
b UL-Listed Strain Relief
1 Remove the terminal block access cover on
c UL-Listed 4-Wire Power Cord the upper back of the appliance.

5 Transfer the appliance's ground wire from 2 Install the UL-listed strain relief into the
behind the green ground screw to the center power cord through-hole.
of the terminal block.
3 Thread a 30-amp, 240 volt, 3-wire, UL-listed
6 Attach the two hot leads (black and red) of the power cord with #10 AWG-minimum copper
power cord to the outer terminal block conductor through the strain relief.
screws.

7 Attach the neutral (white) wire to the center

screw of the terminal block.

8 Attach the power cord ground wire to the

green ground screw.
a Terminal Block

9 Tighten all screws securely. b UL-Listed Strain Relief

c UL-Listed 3-Wire Power Cord

18 INSTALLATION

4 Attach the two hot leads (black and red) of the 1’’ (2.5 cm)
power cord to the outer terminal block
screws.

5 Attach the neutral (white) wire to the center

terminal block screw. 2 Remove the terminal block access cover on
the upper back of the appliance.
6 Connect the external ground (if required by
local codes) to the green ground screw. 3 Install UL-listed strain relief into the power
cord through-hole.
7 Tighten all screws securely.
4 Thread the 3-wire, #10 AWG minimum copper
conductor power cable prepared in step 1
8 Reinstall the terminal block access cover. through the strain relief.

a Terminal block
a White Wire from Dryer harness b UL-listed strain relief
b Hot Leads of Power Cord (Black and Red) c UL-listed 3-wire power cord
c Neutral Wire (White)

d External Ground Wire (If required by local

5 Attach the two hot leads (black and red) of the
power cord to the outer terminal block
codes) screws.
e Ground Screw (green)
6 Attach the neutral (white) wire to the center
terminal block screw.
Three-Wire Direct Wire
• A 3-wire connection is NOT 7 Connect the external ground (if required by
permitted on new construction after local codes) to the green ground screw.
January 1, 1996.

8 Tighten all screws securely.

• A UL-listed strain relief is required.

• Use UL-listed 3-wire, #10 AWG minimum 9 Reinstall the terminal block access cover.
copper conductor cable. Allow at least 5 ft. (1.5
m) length to allow for removal and installation
of dryer.

1 Remove 3.5 inches (8.9 cm) of the outer

covering from the wire. Strip 1 inch (2.5 cm)
insulation from each wire. Bend the ends of
the three wires into a hook shape.

a Hot lead (black and red)

INSTALLATION 19

b Neutral wire (white)

d
c External ground wire (if required by local
codes)

ENGLISH
d Wire from the appliance harness

e Ground screw (green)

c

Installing the Dryer Side 3 Preassemble a 4" (10 cm) elbow e to the next
4" (10 cm) duct section, and secure all joints
Vent Kit with duct tape. Be sure that the male end of
The appliance is configured to vent to the rear. It the elbow faces AWAY from the dryer. Insert
can also vent to the side. the elbow/duct assembly through the side
opening and press it onto the adapter duct.
Secure it in place with duct tape. Be sure that
WARNING the male end of the duct protrudes 1 1/2" (3.8
• Use long-sleeved gloves and safety glasses. cm) to connect the remaining ductwork.
• Use a heavy metal vent. Attach the cover plate f to the back of the
dryer with the included screw.
• Do not use plastic or thin foil ducts.
• Clean old ducts before installing the appliance.

NOTE f
• An adapter kit, part number 383EEL9001B, may
be purchased from your LG retailer. This kit e
contains duct components necessary to change
the appliance vent location.
• Right-side venting is not available on gas
models. Venting the Dryer
• Bottom venting is not available on stacked or
integrated stacked models. WARNING
• Gas dryers MUST exhaust to the outdoors.
• DO NOT use sheet metal screws or other
Side Venting fasteners which extend into the duct that could
catch lint and reduce the efficiency of the
1 Remove the rear exhust duct retaining screw exhaust system. Secure all joints with duct tape.
a and pull out the exhaust duct b.
• To reduce the risk of fire, combustion, or
accumulation of combustible gases, DO NOT
a
exhaust dryer air into an enclosed and
unventilated area, such as an attic, wall, ceiling,
crawl space, chimney, gas vent, or concealed
space of a building.
• To reduce the risk of fire, DO NOT exhaust the
b dryer with plastic or thin foil ducting.
• Do not exceed the recommended duct length
limitations noted in the chart. Failure to follow
these instructions may result in extended drying
2 Press the tabs on the knockout c and times, fire or death.
carefully remove the knockout for the desired • Do not crush or collapse ductwork.
vent opening. (Right-side venting is not
available on gas models.) Press the adapter • Do not allow ductwork to rest on or contact
duct d onto the blower housing and secure sharp objects.
to the base of the dryer as shown. • If connecting to existing ductwork, make sure it
is suitable and clean before installing the dryer.
20 INSTALLATION

• Rigid, semi-rigid or flexible metal ducting is

WARNING recommended for use between the dryer and
• Venting must conform to local building codes. the wall. All non-rigid metal transition duct must
be UL-listed. Use of other materials for transition
• Use only 4 '' (10 cm) rigid, semi-rigid or flexible
duct could affect drying time.
metal ductwork inside the dryer cabinet and for
venting outside. • Ductwork is not provided with the dryer. You
should obtain the necessary ductwork locally.
• The exhaust duct must be 4 '' (10 cm) in diameter
The vent hood should have hinged dampers to
with no obstructions. The exhaust duct should
prevent backdraft when the dryer is not in use.
be kept as short as possible. Make sure to clean
any old ducts before installing your new dryer. • The total length of flexible metal duct must not
exceed 8 ft. (2.4 m).

Ductwork
Number of 90° Maximum length of 4-inch diameter rigid
Wall Cap Type
Elbows metal duct

Recommended 0 65 ft. (19.8 m)

1 55 ft. (16.8 m)

a 2 47 ft. (14.3 m)

3 36 ft. (11.0 m)

a 4 28 ft. (8.5 m)
a: 4 ‘’ (10 cm)

Use for only short run installations 0 55 ft. (16.8 m)

1 47 ft. (14.3 m)
b
2 41 ft. (12.5 m)
b: 2 1/2 ‘’ (6.4 cm)
3 30 ft. (9.1 m)

4 22 ft. (6.7 m)

NOTE
• Deduct 6 ft. (1.8 m) for each additional elbow. Do not use more than four 90° elbows.
• In Canada, only those foil-type flexible ducts, if any, specifically identified for use with the appliance by
the manufacturer should be used. In the United States, only those foil-type flexible ducts, if any,
specifically identified for use with the appliance by the manufacturer and that comply with the Outline
for Clothes Dryer Transition Duct, Subject 2158A, should be used.

Routing and Connecting Ductwork • The male end of each section of exhaust duct
must point away from the dryer.
Follow the guidelines below to maximize drying
performance and reduce lint buildup and • Use duct tape on all duct joints.
condensation in the ductwork. Ductwork and • Insulate ductwork that runs through unheated
fittings are NOT included and must be purchased areas in order to reduce condensation and lint
separately. buildup on duct surfaces.
• Use 4'' (10 cm) diameter rigid, semi-rigid or • Incorrect or inadequate exhaust systems are not
flexible metal ductwork. covered by the dryer warranty. Dryer failures or
• The exhaust duct run should be as short as service required because of such exhaust
possible. systems will not be covered by the dryer
warranty.
• Use as few elbow joints as possible.
INSTALLATION 21

Gas Supply Requirements

Correct Venting Incorrect Venting

WARNING
• DO NOT attempt any disassembly of the dryer;

ENGLISH
disassembly requires the attention and tools of
an authorized and qualified service technician or
company.
• DO NOT use an open flame to inspect for gas
leaks. Use a noncorrosive leak detection fluid.

• Gas pressure must not exceed 8-inch (20.4 cm)

water column for NG, or 13-inch (33.1 cm) water
column for LP.
• Isolate the dryer from the gas supply system by
closing its individual manual shutoff valve during
any pressure testing of the gas supply at
Connecting Gas Dryers pressures greater than 1/2 psi (3.5 kPa).
• Supply line requirements: Your laundry room
WARNING must have a rigid gas supply line to your dryer.
In the United States, an individual manual
• To reduce the risk of fire or explosion, electric
shutoff valve MUST be installed within at least 6
shock, property damage, injury to persons, or
ft. (1.8 m) of the dryer, in accordance with the
death when using this appliance, follow
National Fuel Gas Code ANSI Z223.1 or Canadian
requirements including the following:
gas installation code CSA B149.1. A 1/8-inch NPT
pipe plug must be installed.
Electrical Requirments for Gas • If using a rigid pipe, the rigid pipe should be 0.5-
inch IPS. If acceptable under local codes and
Models ordinances and when acceptable to your gas
supplier, 3/8-inch approved tubing may be used
WARNING where lengths are less than 20 ft. (6.1 m). Larger
• This dryer is equipped with a three-prong tubing should be used for lengths in excess of 20
grounding plug for protection against shock ft. (6.1 m).
hazard and should be plugged directly into a • To prevent contamination of the gas valve,
properly grounded three-prong receptacle. Do purge the gas supply of air and sediment before
not cut or remove the grounding prong from connecting the gas supply to the dryer. Before
this plug. tightening the connection between the gas
• Do not, under any circumstances, cut or remove supply and the dryer, purge remaining air until
the third (ground) prong from the power cord. the odor of gas is detected.
• For personal safety, this dryer must be properly • Use only a new AGA- or CSA-certified gas supply
grounded. line (in compliance with the Standard for
Connectors for Gas Appliances, ANSI Z21.24 •
• This dryer must be plugged into a 120-VAC, 60-
CSA 6.10) with flexible stainless steel connectors.
Hz. grounded outlet protected by a 15-ampere
fuse or circuit breaker. • Use Teflon tape or a pipe-joint compound that is
insoluble in propane (LP) gas on all pipe threads.
• Where a standard 2-prong wall outlet is
encountered, it is your personal responsibility
and obligation to have it replaced with a
properly grounded 3-prong wall outlet. Connecting the Gas Supply

NOTE
• In the Commonwealth of Massachusetts: This
product must be installed by a licensed plumber
or gas fitter. When using ball-type gas shut off
valves, they must be T-handle-type. A flexible gas
connector, when used, must not exceed 3 feet.
22 INSTALLATION

• Installation and service must be performed by a

qualified installer, service agency, or the gas
supplier.
• The dryer is configured for natural gas when
shipped from the factory. Make sure that the
dryer is equipped with the correct burner nozzle
for the type of gas being used (natural gas or
propane gas).
• Use only a new stainless steel flexible connector
and a new AGA-certified connector.
a 3/8'' NPT Gas Connection
• A gas shutoff valve must be installed within 6 ft.
(1.8 m) of the dryer. b AGA/CSA-Certified Stainless Steel Flexible
• If necessary, the correct nozzle (for the LP nozzle Connector
kit, order part number 383EEL3002D) should be
c 1/8” NPT Pipe Plug
installed by a qualified technician and the
change should be noted on the dryer. d Gas Supply Shutoff Valve
• All connections must be in accordance with local
codes and regulations. Gas dryers MUST exhaust High-Altitude Installations
to the outdoors.
The BTU rating of this dryer is AGA-certified for
1 Make sure that the gas supply to the laundry elevations below 10,000 feet.
room is turned OFF and the dryer is If your gas dryer is being installed at an elevation
unplugged. Confirm that the type of gas above 10,000 feet, it must be derated by a
available in your laundry room is appropriate qualified technician or gas supplier.
for the dryer.

2 Remove the shipping cap from the gas fitting Connecting the Water Inlet
at the back of the dryer. Be careful not to Hoses
damage the threads of the gas connector
when removing the shipping cap.
How to Connect the Water Inlet
Hoses
3 Connect the dryer to your laundry room’s gas
supply using a new flexible stainless steel To avoid the risk of costly water damage, purchase
connector with a 3/8-inch NPT fitting. and install new water inlet hoses when installing
the appliance.
WARNING
WARNING
• DO NOT use old connectors.
• Do not overtighten the hoses or cross-thread the
hose fittings. Overtightening or cross-threading
can damage the valves or couplings, resulting in
4 Securely tighten all connections between the leaking and property damage.
dryer and your laundry room’s gas supply. • Do not reuse old hoses. Use only new hoses
when installing the appliance. Old hoses could
leak or burst causing flooding and property
5 Turn on your laundry room’s gas supply.
damage. Contact an LG Customer Information
Center for assistance in buying hoses.
6 Check all pipe connections (both internal and
external) for gas leaks with a noncorrosive
leak-detection fluid. NOTE
• Periodically check the hoses for cracks, leaks,
and wear, and replace the hoses every five years.
7 Proceed to Venting the Dryer.
• Do not stretch the water hoses intentionally, and
make sure that they are not pinched, crushed or
kinked by other objects.
INSTALLATION 23

• Water supply pressure must be between 20 psi

and 120 psi (138 - 827 kPa). If the water supply
pressure is more than 120 psi, a pressure
reducing valve must be installed.

ENGLISH
• Your hot water heater should be set to deliver
water at 120–135 ℉ (48–57 ℃) to allow the
appliance to properly control wash
temperatures.
• Do not store or install the appliance in a location
subject to freezing temperatures. Damage to the
water inlet hoses and internal mechanisms of 3 Connect the water supply hoses.
the appliance can result. If the appliance was • Connect the water inlet hoses to the hot
exposed to freezing temperatures prior to and cold water faucets tightly by hand and
installation, allow it to stand at room then tighten another 2/3 turn with pliers.
temperature for several hours before use and
check for leaks prior to operation. • Connect the short blue hose to the cold
water faucet and the red hose to the hot
• Do not use flood-preventing hoses with auto water faucet.
shut off devices. The devices can be tripped
during fill and prevent the appliance from filling
properly.

Required Accessories

4 Flush out the inlet hoses.

a Hot and Cold Water Hoses (for Washer) • After the hoses are connected, turn on the
water faucets and flush out any foreign
b Cold Water Hose (for Dryer) substances such as dirt, sand, or sawdust.
• Let the water drain into a bucket, and check
c Connecting Supply Hose the water temperature to make sure you’ve
d Tie Straps connected the hoses to the correct faucets.

1 Check the fittings and seals. Inspect the

threaded fitting on each hose and make sure
there is a rubber seal e in place in both ends
of each hose to prevent leaking.

5 Attach the inlet hoses to the back of the

appliance and secure the cold water inlet
hoses with tie straps k.
For the Washer
2 Connect the Y connector f to the short hose • Attach the hot water inlet hose i to the hot
g. Connect the 2 blue hoses h to the Y water inlet on the back of the washer.
connector. Attach the cold water inlet hose j to the
cold water inlet on the back of the washer.
For the Dryer
• Attach the cold water inlet hose j to the
cold water inlet on the back of the dryer.
24 INSTALLATION

• Tighten the fittings securely. Turn on both Using a Standpipe to Drain

faucets all the way and check for leaks at
both ends of the hoses. 1 Clip the end of the hose into the elbow
bracket.
• Connect the elbow bracket a within 4
inches (10 cm) of the end of the drain hose.
If the drain hose is extended more than 4
inches (10 cm) beyond the end of the elbow
bracket, mold or microorganisms could
spread to the inside of the washer.

4"
(10 cm)

2 Insert the end of the drain hose into the

standpipe.

Connecting the Drain Hose

Connect the drain hose to either a standpipe or
laundry tub.

WARNING
• The drain hose should always be properly
secured. Failure to properly secure the drain
hose can result in flooding and property 3 Use the provided tie strap b to secure the
damage. drain hose in place.

NOTE
• The drain must be installed in accordance with
any applicable local codes and regulations.
• Make sure that the drain hose is not stretched,
pinched, crushed, or kinked.
• The end of the drain hose should be located a
minimum of 24" (61 cm) and a maximum of 96"
(244 cm) above the bottom of the washer. For
best results, locate the end of the drain hose no
higher than 66" (168 cm) above the bottom of 4 If the water valves and drain are built into the
the washer. As the drain outlet is raised beyond wall, fasten the drain hose to one of the water
66" (168 cm), the drain function will be hoses with the provided tie strap c (ribbed
increasingly affected. side on inside).
• Never create an airtight seal between the hose
and the drain with tape or other means. If no air
gap is present, water can be siphoned out of the
drum resulting in poor wash/rinse performance
or clothing damage. 29.5 - 96 " 29.5 - 96 "
(75 - 244 cm) (75 - 244 cm)
INSTALLATION 25

Using the Laundry Tub to Drain • Adjust the leveling feet only as far as necessary
to level the appliance. Extending the leveling feet
1 Clip the end of the hose into the elbow more than necessary can cause the appliance to
bracket. vibrate.

ENGLISH
• Connect the elbow bracket a within 4
inches (10 cm) of the end of the drain hose.
NOTE
If the drain hose is extended more than 4
inches (10 cm) beyond the end of the elbow • Before installing the appliance, make sure that
bracket, mold or microorganisms could the floor is clean, dry and free of dust, dirt, water
spread to the inside of the washer. and oil so the appliance feet cannot slide easily.
Feet that move or slide on the floor can
contribute to excessive vibration and noise.

4"
(10 cm) How to Level the Appliance
1 Position the appliance in its final location.
• Take special care not to pinch, strain, or
crush the water and drain hoses. If you have
a carpenter’s level a, you can use it to
2 Hang the end of the drain hose over the side
check that the appliance is level. The slope
of the laundry tub.
beneath the appliance should not exceed 1
inch, and all 4 leveling feet must rest firmly
on the floor.

3 Use the provided tie strap to secure the drain

hose in place.
1"

2 Adjust the leveling feet.

• Turn all 4 leveling feet in one direction to
raise the appliance or the other direction to
lower it.

Leveling the Appliance

The drum of the washer spins at very high speeds.
To minimize vibration, noise, and unwanted
movement, the floor must be a solid, level surface.
3 Check the level again.

CAUTION • Push or rock the top edges of the appliance

gently to make sure the appliance does not
• Using the appliance without leveling it may
rock. If the appliance rocks, readjust the
cause excess vibration and noise, leading to an
leveling feet.
appliance malfunction.
26 INSTALLATION

4 Tighten the locknuts b. rock. If the appliance rocks, level the

• Turn the locknuts counterclockwise and appliance again.
tighten them when the appliance is level.

Final Installation Check

Connecting the Washer to the
Power Supply
Plug the washer into a 120 VAC, 60 Hz grounded 3-
prong outlet.
WARNING
• Do not raise the front of the appliance with a WARNING
wood block or similar object. Doing so can cause • Do not use a worn or damaged power cord or
serious injury or death. power plug. Replace or repair it immediately.
Failure to do so may result in death, fire, electric
shock, or malfunction.
• Do not modify the power cord and plug provided
Using Non-Skid Pads with the appliance. Do not damage it when
If you install the appliance on a slippery surface, it installing or moving the appliance. Doing so may
may move because of excessive vibration. result in death, fire, electric shock, or
Incorrect leveling may cause malfunction through malfunction.
noise and vibration. If this occurs, install the non- • Make sure that the appliance is grounded.
skid pads under the leveling feet and adjust the
level. • Connect this appliance to a grounded outlet
conforming to the rating prior to use. Failure to
1 Clean the floor to attach the non-skid pads. do so may result in fire, electric shock, or
malfunction.
• Use a dry rag to remove and clean foreign
objects or moisture. If moisture remains, • Do not damage or cut off the ground prong of
the non-skid pads may slip. the power cord. Doing so may cause death, fire,
electric shock, or product malfunction.
• Improper connection of the equipment
2 Adjust the level after placing the appliance in grounding conductor can result in risk of electric
the installation area. shock. Check with a qualified electrician or
service technician if you are in doubt as to
whether the appliance is properly grounded. If
3 Place the adhesive side c of the non-skid pad
the plug does not fit the outlet, have a proper
on the floor.
outlet installed by a qualified electrician.
• It is most effective to install the non-skid
• The appliance and outlet must be positioned so
pads under the front leveling feet. If it is
that the plug is easily accessible.
hard to place the pads under the front
leveling feet, place them under the back • Do not use an adapter or extension cord. Doing
leveling feet. so may result in serious injury, fire, electric
shock, or death.
• For best performance, plug the appliance into its
own individual outlet. This helps prevent
overloading house wiring circuits which could
cause a fire hazard from overheated wires.
• If necessary, use a new, UL-listed 3-prong
a This side up
(grounding) plug rated at no less than the
b Remove backing branch circuit. Do not use an extension cord
longer than 3 feet. Failure to follow these
warnings may result in serious injury, fire,
4 Recheck the appliance’s levelness. electric shock, or death.
• Push or rock the top edges of the appliance
gently to make sure the appliance does not
INSTALLATION 27

Testing the Washer

NOTE
Check if the washer is properly installed and run a
• If all air is not purged from the gas line, the gas
test cycle.
igniter may turn off before the main burner

ENGLISH
1 Load the washer with 6 thick bath towels ignites. If this happens, the igniter will reattempt
(approximately 6 pounds). gas ignition after approximately two minutes.

2 Press the Power button. Electric Models

Close the dryer door and press the Power button
to turn the dryer on. Press the Time Dry and
3 Press the Speed Wash button. Start/Pause buttons to start the test. The exhaust
air should be warm after the dryer has been
operating for 3 minutes.
4 Select the Start/Pause button to start the
wash cycle.
Checking Airflow
Effective dryer operation requires proper airflow.
5 Make sure that water is supplied, that the The adequacy of the airflow can be measured by
washer does not rock or vibrate excessively, evaluating the static pressure. Static pressure in
and that it drains well during the spin cycle. the exhaust duct can be measured with a
manometer, placed on the exhaust duct
NOTE approximately 2 ft. (60.9 cm) from the dryer. Static
• If water leaks during water supply, see pressure in the exhaust duct should not exceed 0.6
Connecting the Water Inlet Hoses to connect inch (1.5 cm). The dryer should be checked while
them properly. the dryer is running with no load.

• If the appliance rocks and vibrates excessively,

see Leveling the Appliance to level it again. Activating the Installation Test
• If the drain does not work, see Connecting the 1 Do not load anything in the drum for this test,
Drain Hose to install the hose properly. as it may affect the accuracy of the results.

2 Press the Power button and then press and

Testing the Dryer hold the Reduce Static and Energy Saver
buttons.
Once you have completed the installation of the
appliance, use this test to make sure the condition • This button sequence activates the
of the exhaust system is adequate for proper installation test. The code 1Ns will display if
operation of the appliance. This test should be the activation is successful.
performed to alert you to any serious problems in
the exhaust system of your home.
3 Press the Start/Pause button.
• Your appliance features Flow Sense(W), an
• The appliance will start the test, which will
innovative sensing system that automatically
last a few minutes. The heat will be turned
detects blockages and restrictions in dryer
on and the temperatures in the drum will be
ductwork. Keeping ductwork clean of lint
measured.
buildup and free of restrictions allows clothes to
dry faster and reduces energy use.
4 Check the display for results.
Testing Dryer Heating • During the test cycle, monitor the Flow
Sense(W) display on the control panel. If
Gas Models the Flow Sense(W) indicator has not turned
Close the dryer door and press the Power button on when the cycle ends, the exhaust system
to turn the dryer on. Press the Time Dry and is adequate. If the exhaust system is
Start/Pause buttons to start the test. When the severely restricted, the Flow Sense(W)
dryer starts, the igniter should ignite the main indicator will turn on. Other problems may
burner. also be shown with error codes. See the
28 INSTALLATION

chart on the next page for error code details

Error
and solutions. Possible Cause & Solution
Code
• If the Flow Sense(W) display indicates that
the exhaust system is severely restricted, Ps, PF, Electric dryer power cord is not
have the system checked immediately, as or NP connected correctly, or house power
supply is incorrect.
performance will be poor.
• Reset circuit breaker or replace
fuse. Do not increase the fuse
5 End of cycle. capacity.
• At the end of the test cycle, ENd will display.
House fuse is blown, circuit breaker
The test cycle will end and the appliance will has tripped, or power outage has
shut off automatically after a short delay. occurred.
• If the problem is a circuit overload,
Check the Duct Condition have it corrected by a qualified
If the Flow Sense(W) indicator is turned on, check electrician.
the exhaust system for restrictions and damage.
QAs Gas supply or service turned off. (Gas
Repair or replace the exhaust system as needed.
Model only.)

NOTE • Confirm that house gas shutoff and

the dryer gas shutoff are both fully
• When the appliance is first installed, this test open.
should be performed to alert you to any existing
problems with the exhaust duct in your home.
However, since the test performed during Restricted or Blocked Airflow
normal operation provides more accurate Avoid long runs or runs with multiple elbows or
information on the condition of the exhaust duct bends.
than the installation test, the number of bars
displayed during the two tests may not be the
Excess or crushed transition duct
same.
• Do not interrupt the test cycle, as this could
result in inaccurate results.
• Even if no bars are displayed during the test
cycle, some restrictions may still be present in
the exhaust system. Refer to the Venting the
Dryer section of this manual for complete
exhaust system and venting requirements.

Error Codes
Check the error code before you call for service.

Error
Possible Cause & Solution
Code

tE1 or Temperature sensor failure.

tEz • Turn off the appliance and call for
service.

Hs Humidity sensor failure.

• Turn off the appliance and call for
service.
INSTALLATION 29

Too many elbows or exhaust too long

ENGLISH
Check for blockages and lint buildup.

Make sure the ductwork is not crushed or

restricted.
30 APPENDIX

APPENDIX
Disassembly
Disassembling the Washer and
Dryer
The washer and dryer cannot be disassembled and
installed for use side by side. If it is necessary to
disassemble the appliance in order to move or
reinstall it, follow these instructions.
5 Disconnect the wire harnesses from the
WARNING washer a and dryer b to the control panel.
• Protect your hands and arms from sharp edges.
To reduce the risk of injury to persons, adhere to
all industry recommended safety procedures
including the use of long-sleeved gloves and
safety glasses.

NOTE
• Any damage resulting from improper
disassembly/assembly or installation of the CAUTION
product is not covered by the product warranty. • Always ground yourself before touching the PCB
or wiring. Discharge of static electricity may
cause product malfunction.
1 Be sure to unplug the appliance.

NOTE
2 Loosen screws assembled on the stack
bracket on the back of the appliance. • Tuck the wire harnesses to the side to avoid
pinching them.

6 Unscrew the second screw from the top of the

four screws on the left and right.

3 Push open the caps at the left and right sides

of the control panel on the front of the
appliance. Loosen the screws under the caps.

7 Lift the dryer and separate it from the washer.

4 Pull the control panel forward to remove it.

APPENDIX 31

ENGLISH
WARNING
• Protect your hands and arms from sharp edges
of the panel frame exposed on the top of the
washer.
• To avoid strain injuries, use 2 or more people to
lift the dryer.

NOTE
• When assembling the appliance, proceed in
reverse order.
32 Memo
Memo 33
34 Memo
Memo 35
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