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    BYO MODEM SETUP - FTTP-Tangerine v2

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    astheysaysharingiscaring
    The document provides steps for setting up a bring your own (BYO) router with an NBN FTTP connection. The steps include locating the NBN connection box, lifting the cover, connecting the router to the appropriate Uni-D port using an Ethernet cable, accessing the router configuration page, configuring the router settings including PPPoE authentication, and troubleshooting connection issues. Technical support contact details are also provided.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    BYO MODEM SETUP - FTTP-Tangerine v2

    Uploaded by

    astheysaysharingiscaring
    9 views2 pages
    The document provides steps for setting up a bring your own (BYO) router with an NBN FTTP connection. The steps include locating the NBN connection box, lifting the cover, connecting the router to the appropriate Uni-D port using an Ethernet cable, accessing the router configuration page, configuring the router settings including PPPoE authentication, and troubleshooting connection issues. Technical support contact details are also provided.

    Original Description:

    Byo modem tangerine

    Original Title

    BYO_MODEM_SETUP_-_FTTP-Tangerine_v2

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    The document provides steps for setting up a bring your own (BYO) router with an NBN FTTP connection. The steps include locating the NBN connection box, lifting the cover, connecting the router to the appropriate Uni-D port using an Ethernet cable, accessing the router configuration page, configuring the router settings including PPPoE authentication, and troubleshooting connection issues. Technical support contact details are also provided.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    9 views2 pages

    BYO MODEM SETUP - FTTP-Tangerine v2

    Uploaded by

    astheysaysharingiscaring
    The document provides steps for setting up a bring your own (BYO) router with an NBN FTTP connection. The steps include locating the NBN connection box, lifting the cover, connecting the router to the appropriate Uni-D port using an Ethernet cable, accessing the router configuration page, configuring the router settings including PPPoE authentication, and troubleshooting connection issues. Technical support contact details are also provided.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 2

    BYO Router Setup

    FTTP Connections

    Step 1 Step 3
    Locate the NBN Connection Box that has been Ensure that the power cable is securely in place and
    installed inside your property. that the Power and Optical lights are showing as
    steady green on the Connection Box.

    Step 4
    Now look on the under side of the NBN Connection
    Box where you can see the Uni-D ports surrounded
    by yellow.

    Step 2
    Gently lift the cover of the NBN Connection Box. To
    do this press the two clips on either side and lift the
    cover at an angle.

    Using an ethernet network cable connect your


    router from its WAN port to the relevant Uni-D port
    on the NBN Connection Box. We generally activate
    the next available Uni-D port – starting with Uni-D 1.
    We will detail your Uni-D port number in our emails
    to you.

    Step 5
    Connect a computer or laptop to your BYO
    router via a cable or by WIFI and access the router
    configuration page. If you are unsure how to do this,
    please consult the router user guide.

    Tangerine Telecom © 2022 | BYO Router Setup tangerinetelecom.com.au 1


    Step 6
    Most routers will provide a Quick Start Guide or Setup Wizard – please try and follow these steps. Ensure that
    your router is configured in WAN mode and encapsulation is set to PPPoE. On most devices you should leave
    all other settings as default. Then configure your BYO router using the ISP username and password that we
    will have emailed and SMS’d to you.

    Due to the number of router brands available it is hard to give precise setup information here. We recommend
    consulting your router user guide or speaking to the manufacturer of your device.

    Step 7
    After you have successfully configured your BYO router please wait a couple of minutes for it to connect to
    the network. After a couple of minutes you should see the authentication light on the router become lit and
    steady (not flashing). The authentication light is often labelled ‘Internet’ or ‘www’ or ‘Web’. Please consult your
    router user guide if you are unsure which light is the authentication light.

    Troubleshooting

    Symptom Things to try

    Optical light on the NBN You will need to contact our team in this instance, and we may need to log
    box is red a fault with NBN.

    1. Ensure that the router is in PPPoE mode and has been correctly
    configured with the ISP username and password. Triple check for any
    www or internet light spelling mistakes or typos.
    does not come on 2. Ensure that you are connected to the correct Uni-D port on the NBN
    on your router box.
    3. Try an alternative network cable to connect your router to the NBN
    box.
    4. Ensure that the router is configured in WAN mode.

    Technical Support
    If you require assistance setting up your BYO device our team is available.

    8AM – 10PM WEEKDAYS


    8AM – 8PM SAT & SUNDAY AET
    Phone: 1800 211 112
    Live Chat: www.tangerinetelecom.com.au
    Email: [email protected]

    Tangerine Telecom © 2022 | BYO Router Setup tangerinetelecom.com.au 2

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