Products
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Start registration
Select your product
What is your carrier type?
Carrier is a wireless service provider and wifi is a product without a carrier
Enter your IMEI number
Find your IMEI number
- Swipe down from the top of your phone and tap the settings icon
- Scroll down and find About phone
- Tap About phone
- Locate your IMEI number
Enter your serial number
Serial number
Confirm your information
Your serial number
Serial number
Confirm your information
Model code:
Enter the last digit of your serial number
Serial number
Opt in for Care Text Messaging
Care Text messaging updates
✓
Receive personalized Care messages about your product that include how to get the most out of your product, warranty updates, service information, and more.
Mobile phone number*
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*By submitting your phone number, you agree to receive automated text messages about your product. Consent is not a condition of any purchase. Reply HELP for help and End Journey to cancel. Message frequency varies. Messaging and data rates may apply. View Terms & Privacy
Alternate ways to find your IMEI number
- Dial *#06# on the phone
The device information will display the IMEI number.
- Back of your device
° You can locate the IMEI number on the back of your device.
° If your device has a removable battery, remove the battery to uncover the IMEI number.
- Purchase receipt
Check your purchase receipt or contract for the IMEI number.
- Your carrier’s website
Your account details may post the IMEI and serial number.
Close
Your product is registered
Get Support
Keep track of your purchases, get confirmation of ownership and enjoy the benefits of registering your products.
Validate warranty
Please provide a photo of your receipt and the approximate date of purchase for review.
Date of Delivery
(Enter date of purchase if delivery date is not available)
Month
Month
- January
- February
- March
- April
- May
- June
- July
- August
- September
- October
- November
- December
Date
Day
Year
Year
Attach Proof of delivery/Proof of purchase
Photo only, 5MB max; JPEG, GIF or PNG.
Submit
Valid Proof of delivery/Proof of purchase required
- Photo 5MB max; JPEG, GIF or PNG format only, must not be in an editable format (ie word/excel/html)
- Must include the place of purchase on company receipt, including the retailer’s name, address, phone number or store number.
- Must include the date of purchase.
- Must identify the Samsung product purchased.
- Must include itemized pricing.
- Must confirm paid total; non-online purchases must include the payment method.
- The following are non-valid proofs of purchase, and as such, cannot update the date of purchase: credit/debit card statements, sales quotes or estimates, private purchases (item purchased from another customer or sold through a bidding site/used products), units sold As Is, or units refurbished through any vendor outside of Samsung.
Registration tips
Purchase location
Products purchased outside of the United States will not register.
Characters look alike
The letter “O” can look like the number zero “0” or the letter “S” can look like the number five “5.” Take a closer look.
Registered products
Your product may already be registered. Please visit My Products to verify registration.
FAQ
Where can I find my registered products?
Your list of registered products will be accessible on My Page & Products.
How do I validate my warranty?
If you believe there is an error in your warranty expiration date, find your registered device on My Page & Products and select View Product Details. Click the info icon ⓘ next to the warranty information and follow the on-screen instructions to validate your warranty.
How can I register using SmartThings app?
When you connect your Samsung smart home appliances to SmartThings app, they will be automatically registered.
Why is my product already registered?
If you've made a purchase on Samsung.com or connected your product to SmartThings, it will be automatically registered to the Samsung account that was used. To review your registered devices, please visit My Page & Products.
Dispute Warranty request has been already submitted, please check My Page for more details.
How to find model code
- Category
- Type
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Contact Samsung Support
Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Support is also available on your mobile device through the Samsung Members App.
Call or Text Us
Give us a call
How can we help you?
1-800-SAMSUNG
1-800-SAMSUNG
1-800-726-7864
1-800-726-7864
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Mobile 8 AM - 12 AM EST 7 days a week
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Home Electronics & Appliance 8 AM - 12 AM EST 7 days a week
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IT/Computing 8 AM - 12 AM EST 7 days a week
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Text Support 24 hours a day 7 days a week
∆Samsung Account required for network-based smart services, including streaming apps and other smart features. Separate [connected] computer, mobile or other device may be necessary to create/log in to Samsung Account. Without Account log in, only external device connections (e.g., via HDMI) and terrestrial/over-the-air TV (only for TVs with tuners) available. If you do not have a Samsung Account, you can easily create one here: https://account.samsung.com/membership/intro it’s free to sign up; terms apply.
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As of Nov. 1, 2017, the Samsung Electronics Co., Ltd. printer business and its related affiliates were transferred to HP Inc.For more information, please visit HP's website: http://www.hp.com/go/samsung
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