PopcornFX Privacy Policy & Cookie Policy
This Privacy Policy document contains types of information that is collected and recorded by us and how we use it.
Privacy Policy
(Last update : 25/05/2018)
We understand how important your personal data is. This is why we want you to know exactly how we secure and apply your data to better serve you as a customer. We will always treat your data with the upmost care and we will never sell your data to any third party for marketing purposes.
Personal Information:
By “Personal Information” we mean any information relating to you and by which you can be identified directly (e.g. your name) or indirectly (e.g. your IP address which we collect when you purchase a product online).
How we collect your personal data:
Online account creation on the PopcornFX website
Purchases via the PopcornFX website.
Mail (postal and electronic) sent to PopcornFX
What we use your data for:
- Processing your orders. In order to process your orders, we use third party shipping software and postal services in which we transfer some of your order data. This includes full name, shipping address and contact details.
- Providing you with relevant updates about your current and previous orders.
- Providing relevant answers to customer service enquiries.
- Fraud prevention.
- Providing you with news updates, product launches, special offers and discounts. We use sendinblue to process our mass email campaigns in accordance with their privacy guidelines.
In case of a change of control at PopcornFX, we reserve the right to transfer your Personal Information to any company which would take over any control over PopcornFX’s activities. Please be also advised that PopcornFX may have to disclose specific information to third parties (courts, administrative bodies, etc.) if required by law.
How to exercise your rights to have your Personal Information exported, rectified, blocked or deleted:
Contact us either by phone on +339 51 51 42 11, by e-mail (privacy [at] persistant [dot] fr) or by post to Persistant Studios, 9Ter rue Auguste Barbier, 75011 Paris, France, to update your Customer Communications preferences or if you want to exercise your rights to access your data and/or have any information we hold about you rectified, blocked or deleted if no longer necessary.
Changes to the Policy
This policy may be revised from time to time. We will post changes on this website and inform you via e-mail or mail. If you do not object to such a change within 14 days upon receipt of our information, the new policy will apply. We highlight the effects of no-replies in our communication. In case of objection to the new policy, the old terms shall stay in place.
This Privacy Policy is exclusively governed by French law.
Cookie Policy
At Persistant Studios, we respect your concerns about privacy and value the relationship we have with you.
Like many companies, we use technology on our website to collect information that helps us enhance your online experience.
The cookies we use on www.popcornfx.com allow our website to work, and to help us to understand what information is most useful to visitors.
This cookie policy explains:
• What cookies are
• What information we collect and why
• The type of cookies we use
• How long cookies are stored on your device
• How to manage cookies
• What happens if you reject all cookies
• Changes to the cookie policy
• How to contact us
What cookies are:
A cookie is a text file containing information which is downloaded to your computer or mobile device when you visit a website.
Cookies are useful because they allow websites to recognise a user’s device.
Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. You can find more information about cookies at: http://www.allaboutcookies.org.
When we refer to Cookies throughout this Policy, we intend to cover all similar devices including log files.
For more information on those additional tools, please read our Glossary.
What information we collect and why:
Part of creating an enjoyable and lasting experience for our customers is to use cookies to process information in order to better understand what you want from our site.
Examples of the types of information we collect via cookies may include:
• how many users visit the PopcornFX website, how often the site is visited, the pages visited on the site, click-through on the site and the total time spent on the site
• whether you have visited our website before or if you are a new visitor
• the website visited before the PopcornFX site
• your viewing preferences (e.g. layout, sizing preferences, language, etc.)
• your purchases and orders
• your username, browser type and IP address, so we can recognise you on future visits.
Please note that we do not collect your real name or e-mail address via cookies.
The type-of-cookies we use:
When you use our website, the following categories of cookies may be set on your device:
First-party cookies:
These cookies are set by PopcornFX. For the most part, they are strictly necessary to enable you to move around the website and use its features.
Strictly necessary cookies:
These cookies are set by PopcornFX and enable you to move about the site or to receive certain requested features, such as allowing you to place orders on the website.
Analytics cookies:
These cookies are set by PopcornFX to collect statistical (aggregated and anonymous) information about the use of the website by you and other visitors. This information allows PopcornFX to enhance the functionality of the website.
How long cookies are stored pn your device
The length of time cookies are stored on your machine can vary, but they generally fall into two categories: temporary or persistent.
Temporary cookies:
We use temporary session cookies on all of our secure pages to assign and store a session ID to you so that you can move uninterrupted between the areas of our site. This session ID is also used for internal reporting purposes. It is not personally identifiable to you, and this type of cookie does not leave any retrievable information on your hard drive. Most of our first party cookies are session cookies which expire when you close your internet browser.
Persistent cookies:
Our first party analytics cookies are persistent cookies because they are used to help us understand visitor patterns over a longer term or to provide additional functions you have requested in relation to site customization and saved or stored content.
They can be stored on your computer for 24 hours, a week, or several years, depending on the function they’re helping to perform.
How to manage cookies
You are free to manage your cookies via your web browser.
You can always set your browser to notify you when you receive a cookie, which gives you the option to decide whether or not to accept it. You can remove cookies from your machine at any time.
If you are concerned about having cookies on your device, follow the directions below to manage cookies stored on your device.
If you are using Internet Explorer (IE) 9.0+:
To disable cookies:
• Go to ‘Tools’ in the menu bar which should drop down then click on ‘Internet Options’
• Click on ‘Privacy’ Tab on top
• Move the slider up to the desired Privacy Level
To delete existing cookies:
• Go to ‘Tools’ in the menu bar which should drop down then click on ‘Internet Options’
• Click on ‘General’ tab which should be under ‘Browsing History’ and click ‘Delete’
If you are using Firefox 2.0+ / 3.0+ / 4.0+:
To disable cookies:
• Go to ‘Tools’ in the menu bar
• Click on ‘Options’
• Click on ‘Privacy Tab’
• Disable the box that says ‘Accept Cookies From sites’
To delete existing cookies:
• Go to ‘Tools’ in the menu bar
• Click on ‘Options’
• Click on ‘Privacy Tab’
• Click on ‘Clear Now’
• Select ‘Cookies’
• Click on ‘Clear Private Data Now’
If you are using Google Chrome:
To disable cookies:
• Go to ‘Tools Menu’
• Click on ‘Options’
• Click on ‘Under the Hood’
• ‘Cookie Setting’ should be selected. Once done select ‘Block all Cookies’
To delete existing cookies:
• Go to ‘Tools Menu’
• Click on ‘Options’
• Click on ‘Under the Hood’
• Under ‘Privacy’ section select ‘Show Cookies’
• A new window should open called ‘Cookies’. In here you can see all the cookies within your Google Chrome Browser
• Click on ‘Remove All’ to remove all traces of cookies
• If you wish to only remove a certain cookie, simply highlight and click ‘Remove’
If you use a web browser not listed above, please refer to your browser’s documentation or online help for more information.
What happens if you reject all cookies:
You’ll still be able to use some parts of our websites. But some useful features will not work if you disable cookies. For example, you will not be able to make purchases.
Changes to the policy:
This policy may be revised from time to time. We will post changes on this website. This policy is specific to PopcornFX operations and applies to information you submit online as well as through other channels. This policy is here for your convenience and is not intended to create a binding obligation. Should you have any questions, please contact us.
How to contact us:
If you have any questions or concerns regarding our use of cookies, or if you want to exercise your right to access your data and/or have any information we hold about you rectified, you may contact us.
Glossary
Cookies are text files containing small amounts of information which are downloaded to your computer or mobile device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie.
Log files are web server files (such as domain name or IP address, URL, the http response code, the website from where you visit us and/or the date and duration of your visit) that are automatically created when an internet user visits a site.
