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A Surface Laptop 5 in Sage.
Surface Laptop 5
Save up to £816.00

Surface Laptop 5 (Certified Refurbished)

Multitasking speed powered by 12th Gen Intel® Core™ i5/i7 processors built on the Intel® Evo™ platform, with Windows 11 and a vibrant touchscreen. Sleek ...and beautiful, in your choice of size.¹ And battery life² for real life to do your thing your way all day. Surface Laptop 5 gives you the perfect balance to do it all.

Here’s how the Certified Refurbished programme works

The Microsoft Certified Refurbished programme offers the opportunity to buy a reconditioned device at a discounted price. Each device is extensively screened, repaired, tested and cleaned to Microsoft standards and comes with a 12-month warranty for Surface products – plus the option to purchase additional protection for your device. Available exclusively at Microsoft Store.Learn more about the programme

Shop with confidence at Microsoft Store

Find the best of Surface at Microsoft Store: free standard shipping and returns, price promise, 90 days free technical support, VAT refund for eligible customers with disabilities and more.​Learn More

Starting From £509.00

Pay in 3 instalments with PayPal.Learn more

Choose your colour     
Build your device

Free 1-2 business day delivery. Free returns. Next day delivery available for £10.00.

Special pricing for eligible students, parents, teachers, members of the Armed Forces and NHS staff. May not be combinable with other offers.

Check your eligibility
Overview Tech specs FAQ

All Microsoft Certified Refurbished devices include

Device refurbished

The product is extensively screened, repaired using genuine Microsoft parts, tested and cleaned by Microsoft Experts.​

Repackaged

The product is then packaged in a Microsoft Certified Refurbished box with all standard accessories and manuals.

Warranty included

Includes standard 12-month warranty and available extended warranty options.

Sleek, thin, light

13.5” PixelSense™ touchscreen for ultra-portable productivity, or larger 15” for split-screen multitasking.

Sleek and super-light weight laptop starting at 1,272 g with an exceptionally comfortable keyboard.

Warm, sophisticated Alcantara® or edgy, cool metal and bold colours including new Sage.Footnote1

Blazing fast

Snappy multitasking with powerful 12th Gen Intel® Core™ i5/i7 processors built on the Intel® Evo™ platform.

Lightning-fast Thunderbolt™ 4 connects a 4K monitor, charges your laptop, and delivers faster data transfer for large video files.

Reliable all-day battery.Footnote2

Elevated experiences

Look and sound your best on calls with Studio Mics and enhanced camera experiences, powered by Windows 11.

Cinematic entertainment. Ultra-vivid colours with Dolby Vision IQ™Footnote3 and sound that moves all around you with Dolby Atmos®.Footnote4

Built-in security for work and play

Peace of mind from the moment you sign in, with Windows Hello and built-in Windows 11 security

Get productive and jump start your creative ideas with Microsoft 365 and video editing with ClipChamp

Secured OneDrive cloud storage for your Microsoft 365 files

Play together on Windows PCs with Xbox Game Pass Ultimate.Footnote7

Certified Refurbished products

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Why shop from Microsoft Store

We offer free shipping, free returns, and cash for eligible used devices, as well as flexible payment options. Plus, if we lower our price on a physical product within 60 days from delivery, we’ll honour a one-time price adjustment.
Learn more

Free shipping and returns

Get free 1 to 2 day shipping with no minimum purchase. Plus, enjoy 60-day returns on physical Microsoft products.
Learn about shipping Learn about returns

Low-price promise

If you buy a physical product from Microsoft Store and we lower the price within 60 days, contact us and we’ll refund you the difference. Terms apply.
Learn more

Pay in 3 instalments with PayPal

Microsoft Store and partners are bringing you new ways to pay at checkout. They’re simple, safer options to get what you want when you want.
Learn more

Online trade-in program

Trade in any eligible device—laptop, tablet, phone, or game console—from a variety of brands and get cash back. If your old device isn’t eligible for trade-in, we’ll help you recycle it for free.
Learn more Check your device’s eligibility
  • Discounts: Supplies limited. Actual savings depends on product availability.
  • Free shipping and returns: Available with eligible physical products purchased from Microsoft Store online and Microsoft Experience Centers in select markets. Return process must be started within 60 days after customer receives the product. Limit 5 product returns per eligible customer purchase. Excludes Surface Hub, HoloLens, and Windows DevKit. Applicable return policy applies. For purchases made at Microsoft Store, see applicable Microsoft Terms of Sale for more information. For purchases made at a Microsoft Experience Center, see receipt for more information. Microsoft reserves the right to modify or discontinue offers at any time.
  • Low-price promise: Valid on purchases of physical products made at Microsoft Store online with a valid Microsoft Account and at Microsoft Experience Centers in select markets for 60 days from the date the customer receives the product (“Offer Period”). Excludes Surface Hub, HoloLens, and Windows DevKit. Customer is eligible only if price of the purchased product is reduced during the Offer Period and in stock. For purchases from Microsoft Store, contact Microsoft Store Sales and Support with your Microsoft Account information and any other information requested by a representative. For purchases from a Microsoft Experience Center, customer must return to the location with receipt. Price adjustment will be provided in same manner as purchase method. Limit 1 price adjustment per product. Price adjustments apply only to purchase price and do not include taxes, shipping or other fees. Microsoft reserves the right to modify or discontinue offers at any time.
  • Gift with confidence: Holiday extended return policy available with eligible physical products purchased between 15 October 2024 - 2 December 2024 from Microsoft Store online and Microsoft Experience Centers in select markets. Purchases can be returned through 31 January 2025. Limit 5 product returns per eligible customer purchase. Excludes Surface Hub, HoloLens, and Windows DevKit. Applicable return policy applies. For purchases made at Microsoft Store, see applicable Microsoft Terms of Sale for more information. For purchases made at a Microsoft Experience Center, see receipt for more information. Microsoft reserves the right to modify or discontinue offers at any time.
  • Price promise all season long: Holiday extended price promise valid on purchases of qualifying physical consumer and commercial products purchased from Microsoft Store online and Microsoft Experience Centres in select markets between 15/10/24- 2/12/24. Price adjustment may be requested until 31 January 2025. Customer is eligible only if the product is in stock for purchase at Microsoft Store or a Microsoft Experience Centre. Customer must contact Microsoft to request the adjustment. For purchases from Microsoft Store, contact Microsoft Store Sales and Support with your Microsoft Account information and any other information requested by a representative. For purchases from a Microsoft Experience Centre, you must return to the location with your receipt. Limit 1 price adjustment total per product. Excludes Surface Hub, HoloLens, and Windows DevKit. 
  • Any offers shown are for a limited time while supplies last. See terms.

[1] Colours available on selected models only. Available colours, sizes, finishes and processors may vary by store, market and configuration.

[2] Up to 18 hours of battery life based on typical Surface device usage on Surface Laptop 5 13.5”

Testing conducted by Microsoft in August 2022 using preproduction software and preproduction 13.5” Intel® Core™ i5, 256 GB, 8 GB RAM device. Testing consisted of full battery discharge with a mixture of active use and modern standby. The active use portion consists of (1) a web browsing test accessing eight popular websites over multiple open tabs, (2) a productivity test utilising Microsoft Word, PowerPoint, Excel, OneNote and Outlook, and (3) a portion of time with the device in use with idle applications. All settings were default except screen brightness was set to 150 nits with Auto-Brightness disabled. WiFi was connected to a network. Tested with Windows Version 11.0.22621 (21H2). Battery life varies significantly with settings, usage and other factors.  

Up to 17 hours of battery life based on typical Surface device usage on Surface Laptop 5 15”

Testing conducted by Microsoft in August 2022 using preproduction software and preproduction 15” Intel® Core™ i7, 256 GB, 8 GB RAM device. Testing consisted of full battery discharge with a mixture of active use and modern standby. The active use portion consists of (1) a web browsing test accessing eight popular websites over multiple open tabs, (2) a productivity test utilising Microsoft Word, PowerPoint, Excel, OneNote and Outlook, and (3) a portion of time with the device in use with idle applications. All settings were default except screen brightness was set to 150 nits with Auto-Brightness disabled. WiFi was connected to a network. Tested with Windows Version 11.0.22621 (21H2). Battery life varies significantly with settings, usage and other factors.

*Some accessories, software, Microsoft 365 subscriptions and services sold separately.

[1] Colours available on selected models only. Available colours, sizes, finishes and processors may vary by store, market and configuration.

[2] Up to 18 hours of battery life based on typical Surface device usage on Surface Laptop 5 13.5”
Testing conducted by Microsoft in August 2022 using preproduction software and preproduction 13.5” Intel® Core™ i5, 256 GB, 8 GB RAM device. Testing consisted of full battery discharge with a mixture of active use and modern standby. The active use portion consists of (1) a web browsing test accessing eight popular websites over multiple open tabs, (2) a productivity test utilising Microsoft Word, PowerPoint, Excel, OneNote and Outlook and (3) a portion of time with the device in use with idle applications. All settings were default except screen brightness was set to 150 nits with Auto-Brightness disabled. WiFi was connected to a network. Tested with Windows Version 11.0.22621 (21H2). Battery life varies significantly with settings, usage and other factors.  

Up to 17 hours of battery life based on typical Surface device usage on Surface Laptop 5 15”
Testing conducted by Microsoft in August 2022 using preproduction software and preproduction 15” Intel® Core™ i7, 256 GB, 8 GB RAM device. Testing consisted of full battery discharge with a mixture of active use and modern standby. The active use portion consists of (1) a web browsing test accessing eight popular websites over multiple open tabs, (2) a productivity test utilising Microsoft Word, PowerPoint, Excel, OneNote and Outlook and (3) a portion of time with the device in use with idle applications. All settings were default except screen brightness was set to 150 nits with Auto-Brightness disabled. WiFi was connected to a network. Tested with Windows Version 11.0.22621 (21H2). Battery life varies significantly with settings, usage and other factors.

[3] Requires Dolby Vision® and Dolby Vision IQ™ encoded content and video. 

[4] Requires Dolby Atmos® encoded content and audio. 

[5] Requires licence or subscription (sold separately) to activate and use.

[6]  Activation required. After your 1-month free trial, Microsoft 365 Family is $99.99 per year. Credit card required. Cancel at any time to stop future charges. You are asked to provide credit card information to help ensure that you do not experience any interruptions with your service once your trial ends. Your credit card will not be billed until the end of the trial period. You can cancel at any time during the trial period by clicking Turn off recurring billing in My Account.

[7] Activation required for Xbox Game Pass Ultimate. Xbox Game Pass ultimate 30-day trial accessible through Xbox.com/Play. You can use it to play games on Xbox One and Xbox Series Consoles and stream selected games where available to Surface Laptop 5 through Xbox.com/Play and other supported devices. Not currently available in China. 

[8] System software uses significant storage space. Available storage is subject to change based on system software updates and app usage. 1 GB = 1 billion bytes. 1 TB = 1,000 GB. See Surface.com/Storage for more details. 

[9] Customer Replaceable Units (CRUs) are components available for purchase through your Surface Commercial Authorised Device Reseller. Components can be replaced on-site by a skilled technician following Microsoft’s Service Guide. Opening and/or repairing your device can present electric shock, fire and personal injury risks and other hazards. Use caution if undertaking do-it-yourself repairs. Device damage caused during repair will not be covered under Microsoft’s Hardware Warranty or protection plans. Components will be available shortly after initial launch; timing of availability varies by component and market. 

[10] Microsoft’s Limited Warranty is in addition to your consumer law rights.  

[11] Download the full Eco profiles see –  EcoProfile Surface Laptop 5 13.5" and EcoProfile Surface Laptop 5 15".

[12] For more information on registration in other markets check – EcoProfile Surface Laptop 5 15".

 

 

 

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