Outdoor Living & Landscape Design Contractors Serving San Diego County
Install-It-Direct was created in 2009 based on an innovative, yet simple business model: hire only the best crews in the industry in each trade (pavers, synthetic turf, etc.), implement extremely efficient processes for each project and, in turn, pass the savings onto you! We’re proud to be the outdoor living specialists that you can count on for transparent pricing and exemplary work. Our experienced paver professionals are experts in the design and installation of:
Driveway pavers
Patio pavers
Pool deck pavers
Paver walkways
Additional Outdoor Living Solutions
Artificial grass installation, repair and maintenance
Putting greens installation
Retaining and freestanding walls installation
Outdoor kitchen installation
BBQ island installation
Outdoor fireplace installation
Custom fire pit installation
Water feature installation
Pergola installation
Landscape lighting and more!
With our in-house design center we offer a wide variety of professional landscape design services, including concept plans, HOA plans, full designs, 3D renderings and more.
Our History
Install-It-Direct is comprised of the most experienced professionals across the outdoor living industries. Several members of our team came from one of the largest paver and synthetic turf design companies in the United States. In the early stages of our company, we found many opportunities to make the system better, much better!
We exposed the fact that all of the companies buy their material from the same manufacturers and most of them subcontract the work out to the same group of installation crews which contain all different levels of experience. Knowing this, we chose to go directly to the best crews in the industry (with 25+ years of experience), employ them exclusively to our team, implement extremely efficient methods to eliminate the unnecessary overhead, and save our customers money.
Why choose Install-It-Direct over the competition?
Transparency
We are a 100% transparent company. We play absolutely no games, we have no sales pitch and we don’t try to “sell” you anything. We simply provide you with all the information you need to make the best decision on your investment. We’ll only ever provide you with one price — our best price. That’s it.
Project Management
You have your own senior designer and dedicated project manager who will assist you from start to finish, & ensure that your project is handled with the care & attention it deserves.
Happy Clients
We have more 5-Star Reviews on Google, Yelp, Houzz, HomeAdvisor, Angie’s List, and Facebook than any other company by a substantial margin. We know that if our client is happy and our team is happy, then we as a company will be happy. This simple formula continues to separate us from the competition.
Dedicated Specialized Crews
Our dedicated crews, with 25+ years of experience, specialize in their individual trade and that is all they do. We don’t believe in one man shows who are good at many things, but never great at any of them individually. We don’t want to be good, but rather great!
In-House Landscape Design Team
Our talented designers have a passion for helping envision your dream landscape. Our designs consist of multiple styles to help visualize the transformation. From quick sketches, concept or construction plans to 3D renderings, our landscape design team has the tools to help make your landscape come to life.
In-House Repair & Maintenance Team
Repairs and maintenance are not fun, but they are inevitable with any custom project. The good news is that we are well prepared to take care of you ASAP should a repair or maintenance concern arise. You won’t be tossed in a queue for months wondering if your project is ever going to get the attention it deserves so you can get back to enjoying your outdoor living space.
Integrity & Ethics
We operate our company 100% by the legal code of the CSLB, BBB, EDD, and the IRS. Employee’s of Install-It-Direct are covered under our Worker’s Comp. and General Liability Policies. This should provide you with added assurance/confidence as you would be completely covered if anything unexpected should occur during your project.
Efficiency & Viral Marketing
Our business methods and procedures are extremely efficient, which means we are able to eliminate the costly, unnecessary overhead and pass the savings on to you. Our #1 source of advertising is word of mouth from our happy customers.
In-House Quality Control Team
Our in-house quality control team keeps close tabs on each project, utilizing a quality control checklist to ensure that each job is installed correctly the first time, in accordance with ICPI/ASGI Guidelines and all City Codes.
In-House Customer Service Team
Our team is available to assist in any way we can to ensure your project goes as smoothly as possible. Phone: 858-925-3000 Email: [email protected]
5 Reasons You Should NOT Choose IID for Your Installation
Install-It-Direct may not be a good fit for every client. Click here to find out the reasons why IID may not be a good fit for your project.
Jonathan Butler – Construction Coordinator & Customer Service
Jonathan is an Alabama native who relocated to Southern California in 2015. He’s a creative with a knack for Marketing, Advertising and excellent Customer Service. Jonathan attended San Diego Mesa College where he studied Journalism and Public Relations. Jonathan has lived all across the United States; New York City, Miami, Los Angeles and now here in San Diego. He loves being outdoors hiking, running, swimming and doing yoga! His eye for interior design is what’s now brought him to our team where he wants to expand his pallet and learn a lot more about outdoor design!
Jamie Whittaker – Urine Zero Customer Service & Marketing
Jamie graduated from SDSU with a hospitality major and went on to start two successful businesses. When it came time to start a family she knew she needed to seek other opportunities that would allow her to spend time with her family while still being apart of a successful business that is passionate about customer service and giving back to the community. She is a lover of travel, off the beaten path venues, and once in a lifetime experiences.
If you have any questions about Urine Zero I’d be more than happy to assist — please send me an email here: [email protected].
Tim Thomas – Co-Founder/President
Originally from Los Angeles, Tim graduated from SDSU in 1988 with a business degree in marketing. He was brought up in a construction environment, his father and grandfather were longtime general contractors, building pools and amazing custom homes. Tim’s father was actually a contractor to the stars selling amazing projects to such famous names as Steve McQueen, Raymond Burr, Edward Platt, Bobby Sherman, and Micky Dolenz.
Tim owned several businesses including a triathlon store (Tri-Sport in San Diego, La Jolla & Del Mar from 1989-1996), a bar and grill in Pacific Beach (Garnet Grill), and spent 8 years in the wireless telecom industry.
Tim is a former competitive swimmer, runner, and pro-tri-athlete, including 8 iron-mans, over 15 marathons, and over 100 other running events/triathlons. He has 2 wonderful children.
Luke Whittaker – Co-Founder/CEO
Graduated from Cal Poly University in San Luis Obispo with a double major in Biomedical Engineering and Statistics. After graduating, Luke worked for GenProbe, a biotech company located in San Diego, Ca. He realized that his passion for people, innovation and his entrepreneurial spirit were not being fulfilled. He changed directions to the outdoor design and renovation industry where he worked for one of the largest Pavers/Synthetic-Turf/Design Companies in the U.S. He started in Sales/Design and worked his way up into management learning and gaining as much experience/knowledge as he could absorb. The next step was to follow his passion and create a better system.
INSTALL-IT-DIRECT was born in 2009 and has been thriving on their innovative, yet simple business model: Hire only the best crews in the industry in each trade (i.e. Pavers, Artificial Grass, etc.), recruit them to our team, implement extremely efficient methods with every process, and in turn, pass the savings onto you!