Delivery service
Don't sleep on this offer! Free mattress home delivery!
Restrictions apply in certain areas.
Valid February 10 - 23, 2025.
Sleep Easy, We'll Do the Heavy Lifting! IKEA Family and IKEA Business Network Members get free mattress home delivery with the purchase of a new IKEA mattress. Conditions apply*. No minimum purchase required. Maximum discount on delivery of $99. Available online, on the IKEA app, in-store or by calling 1-866-866-IKEA (4532) between 9 am to 9 pm EST.
To redeem: IKEA Family members must be logged in during the checkout process online. Discount will automatically be applied in the cart.
Options and pricing | How it works | Good to know | FAQ
Delivery is available through parcel, starting at $9.99 or truck from $39. We’ll tell you which delivery option fits your order. For truck deliveries, you can choose from doorstep delivery or in-home delivery.
Alternatively, save money with Click and collect by ordering online and collecting for free at an IKEA store, Pick-up locker* for IKEA Family members or at an external Pick-up location, starting at $5.
*Pick-up lockers are only available at select stores. Click here for details.
Delivery options and pricing
How quickly you can receive your purchase depends on order size, delivery location, delivery demand, and product availability. During online checkout or while booking at an IKEA store, you’ll get available delivery options, estimated lead time, and exact prices. Or you can use the delivery calculator below for specific details. Then you can decide what suits you and your wallet.
Parcel delivery, from $9.99
Ideal for smaller orders. The delivery date provided is estimated. Have a question about parcel delivery?
- From $9.99
- Contactless delivery, orders left at your doorstep
- Signature: Not required
- If delivering to an apartment or condo be sure to verify packages can be received or left at the main entry
In-home delivery, from $59
Ideal for larger furniture orders that cannot be left at your doorstep. We’ll bring your items into the entryway of your household. Select the day and time window to receive your delivery.
- From $59
- Choose between a 2 and 4-hour delivery window. Availability of a 2-hour delivery window is subject to your delivery location.
- Orders are delivered into the entryway (first threshold) of your household
- Signature required
- If you live in an apartment or condo and need to reserve an elevator, please be sure that you are able to book the elevator for the entire duration of your delivery window
Enter your postal code to see the service options available in your area.
Did you know?
When you receive a parcel delivery, your products will be packaged safely with renewable, recycled, and recyclable materials. Just one step in our commitment to tackle climate change.
How IKEA delivery service works
- Shop online or in-store. Go for your dreams and don’t worry about transport. We’ll take care of it.
- Book delivery. Buying online? Choose your options during checkout. In a store? Visit the customer service area to book your delivery.
- Relax, have a coffee (or three) and live life while we process your purchase.
- You’ll receive an email/SMS notification on the day of the expected delivery, and once the delivery has been completed.
- For an in-home delivery, be present to sign confirmation that you have received your order. For parcel or doorstep delivery, check by your curb/main entrance for your order.
- Examine packages for correctness and condition. Issues? Inform the delivery driver and/or contact us.
Good-to-know basics
- For a parcel delivery, you can track your shipment through the FedEx website with the tracking numbers provided in the email you received.
- For a truck delivery, you can track your order here once it is in transit.
- For parcel or doorstep deliveries to an apartment or condo, verify that packages can be received or left at the main entry.
- You can add assembly service to your IKEA delivery service for even more convenience.
- Shopping for your business? Check out IKEA for Business. We’ll bring your furniture to your business so that you can focus on delivering excellent service to your customers.
Frequently asked questions
Find the answers to your question in our knowledge portal or view the frequently asked questions below. For best results please keep your question to less than 5 words.
*Details
Mattress Delivery - Offer valid from February 10, 2025, at 12.00 a.m. EST to February 24, 2025, at 03:00 a.m. EST for doorstep, in-home and curbside delivery to valid shipping addresses in Canada only, excluding Yukon, Northwest Territories, Nunavut and select addresses in the Maritimes. Offer valid for IKEA Family Members and IKEA Business Network Members only for purchases made online, in-store at IKEA Canada locations or orders placed by phone (1-866-866-IKEA (4532)). Customer must purchase a new IKEA mattress to qualify. No minimum purchase required. Up to a maximum discount of $99 before taxes. To redeem in-store/by phone: customer must provide their IKEA Family member number or IKEA Business Network member number when speaking to a sales co-worker. To redeem online: customer must be logged in to their IKEA Family account or IKEA Business Network account during the checkout process. Offer does not apply to Click & Collect orders picked up in store or orders shipped to IKEA Pick-up locations. Offer excludes parcel orders. Offer not valid for previous purchases or items sold from the As-Is department. Selection may vary by store and online. Offer may be subject to change or cancellation without notice. Offer subject to delivery capacity. While supplies last. No rain checks. Other exclusions may apply. See IKEA.ca or your nearest IKEA Canada location for details. © Inter IKEA Systems B.V. 2025.
Family Day - Offer valid from February 17, 2025, at 12.00 a.m. EST to February 18, 2025, at 03:00 a.m. EST for doorstep, in-home & curbside delivery to valid shipping addresses in Canada only, excluding Yukon, Northwest Territories, Nunavut and select addresses in the Maritimes. Offer valid for IKEA Family Members and IKEA Business Network Members only for purchases made online, in-store at IKEA Canada locations or orders placed by phone (1-866-866-IKEA (4532)). Minimum purchase of $399, excluding taxes, delivery, and any other services, required to qualify. Up to a maximum discount of $99 before taxes. To redeem in-store/by phone: customer must provide their IKEA Family member number or IKEA Business Network member number when speaking to a sales co-worker. To redeem online: customer must be logged in to their IKEA Family account or IKEA Business Network account during the checkout process. Offer does not apply to Click & Collect orders picked up in store or orders shipped to IKEA Pick-up locations. Offer excludes parcel orders. Offer not valid for previous purchases or items sold from the As-Is department. Selection may vary by store and online. Offer may be subject to change or cancellation without notice. Offer subject to delivery capacity. While supplies last. No rain checks. Other exclusions may apply. See IKEA.ca or your nearest IKEA Canada location for details. © Inter IKEA Systems B.V. 2025.