The Home Depot, Inc. Privacy & Security Statement

About This Statement

This Privacy and Security Statement describes the privacy practices of The Home Depot, Inc. and its subsidiaries, divisions, affiliates, brands, and other The Home Depot companies that link to this Privacy and Security Statement, including The Home Depot Foundation (subject to exceptions noted in The Home Depot Foundation section below) (collectively, "The Home Depot," "our," "us," or "we"). It applies to the information we collect in association with your interactions with us, including, but not limited to:

• Use of our websites, including mobile websites
• Visits to our stores or attendance at our events
• Use of our applications for mobile phones, tablets, or other smart devices
• Phone and email communications with us
• Social media interactions on our websites and other third-party websites like Facebook, YouTube, Pinterest, Google+, Instagram, and X (formerly known as Twitter)
• Viewing our online advertisements or emails
• Interactions with our authorized service providers

It also applies to personal information that we receive from business partners and other third parties. You can find out more information about our collection of personal information below.

For information about our processing of personal information regarding current associates, former associates, and candidates, please see our Associate Privacy Statement.

This Privacy and Security Statement does not apply to the practices of The Home Depot Canada or The Home Depot Mexico. The privacy policy for Canada can be found at homedepot.ca/privacy. The privacy policy for Mexico can be found at homedepot.com.mx/privacy. Also, this Privacy and Security Statement does not apply to third-party websites accessible through our websites. Other The Home Depot companies may provide different privacy and security statements or policies for their business operations that may differ from this Privacy and Security Statement. For example, this Privacy and Security Statement does not apply to blinds.com, justblinds.com, americanblinds.com, or thecompanystore.com. You can find the applicable description of privacy practices by clicking on the links available on the web sites operated by the other The Home Depot companies, or by looking in the menus of their mobile applications.

What Do We Collect?

We collect personal information when you visit our stores, when you contact us, when you interact with or use our digital offerings, and from business partners and other third parties.

The table below describes the categories of personal information we collect, the sources we collect the information from, our purposes for collecting the information, and the types of recipients that may receive the information from us. And you can find more details in the “How Do We Collect Information?”, “How Do We Use Information?”, and “Information Disclosures” sections that follow.

We retain the personal information we collect for as long as reasonably necessary to fulfill the purposes described above or when the information was collected, unless a shorter retention period is required by law. We may retain personal information after our relationship with you ends. The length of retention may vary depending upon factors such as:

• Recordkeeping or legal compliance requirements;
• The need to resolve inquiries or complaints;
• Operating, expanding, and improving our business;
• The need to exercise or defend legal claims;
• The need to prevent fraud, protect assets, and promote security; and
• Protecting the rights or safety of you, us, or others.

The Home Depot is committed to providing our customers with valuable, personalized experiences. In the course of doing business with you, we use the information we collect to make inferences about your preferences and interests. We use those insights to identify whether you or others may be interested in certain products or services offered by us or third parties. Along with using those insights to engage with you, we may disclose information that does not directly identify you (such as your device identifier, IP address, or other information associated with your online browsing activities) with select third parties for their and our advertising and marketing efforts. These third parties may use the information we provide to deliver tailored advertising to you on our and third-party digital properties. We may be compensated for this information. Our disclosure of such information may be considered a “sale” or “sharing” of personal information as defined under certain state laws. Below please find information about these disclosures:

• Identifiers (such as device identifiers, IP addresses, and hashed email addresses that do not directly identify you), Internet Activity, Commercial Information, Demographic Information, Location Information, and Inferences.
• Disclosed to: Advertising Partners and Joint Marketing Partners.

You may opt out of such disclosures by clicking “Do Not Sell or Share My Personal Information.” We do not “sell” or “share” other categories of personal information.

How Do We Collect Information?

We collect information directly from you.

For example, we collect information when you:

• Visit our stores or other facilities
• Register for an account or complete a survey
• Make an online or in-store purchase
• Use an online forum, submit a question or answer to our Product Q & A, provide us with comments or reviews, or contact our call centers
• Upload or share a photo, submit a request, submit information, or post other digital content through one of our websites, applications or via social media interactions on third-party websites like Facebook, Instagram, Pinterest or Twitter
• Register for one of our programs or offers, or apply for a The Home Depot credit card or a home improvement loan
• Participate in a sweepstakes, contest, promotion, program, clinic, or workshop
• Rent equipment or vehicles or request a quote, warranty, or other information
• Return a product or use a rebate
• Request we send you an electronic copy of your in-store receipt
• Submit information via our websites, mobile websites, or applications

We collect information from you passively.

We use tools like browser cookies, flash cookies, pixel tags, and web beacons to collect information when you use our websites and applications or interact with our emails. For more information about these tools and the choices you may have, please read the Our Tracking Tools section. And we use cameras and other technologies in our stores, in parking lots and at other facilities to learn about customer traffic and for fraud prevention, security, and asset protection.

We collect information from Affiliates of The Home Depot.

In the course of serving you and operating our business, we collect information from a variety of third parties. For example, we collect information from:

• Shipping companies
• Installers
• Service Providers
• Your friends and contacts
• Marketing companies that help us learn about consumer interests and trends
• Companies that supplement our customer records with additional information
• Online advertising and analytics providers
• Social media platforms
• Mailing vendors
• Public records resources
• Suppliers of property information
• Our product suppliers and vendors
• Companies that help us process payments
• Service providers that operate on our behalf and collect information
• Financial institutions and other companies that help provide or support financial products and offers
• Security and fraud prevention providers
• Manufacturers and other businesses with which we conduct joint offers or programs

How Do We Use Information?

Here are some examples of how we use the information we collect:

To respond to you and provide you with goods and services you request.

• Fulfilling orders, ensuring proper delivery, or providing services (such as delivering an electronic copy of your receipt)
• Administering your participation in a contest, sweepstakes, or other promotion or sending you prizes you might have won
• Registering you for a particular website, loyalty program, or extended warranty service, or providing you with information regarding such programs or services
• Processing a return (to learn more about our Returns Policy, click here)
• Responding to a product or service review

To improve our business, products, and services.

• Improving our websites, mobile applications, and applications for other connected devices
• Identifying ways to make our products and services better
• Improving store layouts including through traffic pattern analysis
• Developing new ways to purchase and browse our products and services
• Personalizing the content on our digital services (e.g., websites, mobile applications, and connected device applications) so you have a consistent experience

To identify and assess website and device application trends and customer interests.

• Recommending products and services that may interest you
• Identifying the devices you use to interact with us so that we can provide you with a consistent experience
• Identifying your interests based on your interactions with us and information we have received from third parties or publicly available sources
• Updating our product inventories to meet projected demand

For security and asset protection purposes.

• In-store, parking lot, and facility cameras track store traffic, stock, and vehicles (in jurisdictions where permitted)
• Mitigating credit losses
• Confirming the identity of our customers who rent trucks or certain types of tools or equipment
• Retrieving unreturned tools or other equipment
• Processing and tracking returns
• Detecting, investigating, and preventing fraud, threats and unlawful activities (e.g., shoplifting) on our physical premises (like in and around our stores, parking lots, facilities), on our digital offerings, and in your The Home Depot accounts

For our marketing.

• Sending you communications about The Home Depot promotions or offers via regular mail, email, phone, or other electronic channels, including ads on social media platforms
• Sending you newsletters and other information you have requested
• Informing you of new in-store or digital products and service offerings
• Passing along information about offers from our Affiliates and other companies we think you might find interesting, such as extended warranties on products

You can update certain marketing communications preferences by following the instructions in the Manage Marketing Preferences section below.

To provide you with ads and other communications that align with your interests, we may use information collected across different online services and collected from the various devices you use. For example, if you view a product on our website or mobile application, we may arrange for you to see ads for that product or similar products on our websites and applications, or third-party websites and applications.

To communicate with you about your account or our relationship.

• Notifying you about changes to this Privacy and Security Statement, the Terms of Use of our websites or device applications, or changes to any of our programs in which you might be enrolled
• Updating you regarding shipping, product availability, product recalls, warranty information, or rebates
• Sending you other transactional or relationship communications

For social media engagement.

• When you engage with our content on or through social networking websites, plug-ins and applications, you may allow us to have access to certain social media account information (e.g., name, username, email address, gender) as determined by the settings of the social media platforms to deliver the content or as part of the operation of the website, plug-in or application
• Such social media platforms may collect information about your use of our services and may notify other users of the platform about your activities on our websites and device applications
• These social media platforms may also use cookies or other technologies to provide services or track your online activities over time and across multiple websites and device applications. Your interactions with social media features are governed by the respective privacy policies of the social media platforms

For enhanced identity verification.

• In certain circumstances, for fraud prevention or similar purposes, we may require customers to engage in enhanced verification processes with us or our trusted third-party partners. Those processes may include the processing of facial images or identification documents.

For other uses we may disclose to you.

• We may also use information for purposes disclosed to you at the point of collection, as authorized by you, or as otherwise permitted or required by law.

Information Disclosures

We may disclose your information for our business purposes and as legally required or permitted by law. Please see below for examples of circumstances in which we disclose information.

With third parties who perform services on our behalf.

• Service providers, such as our delivery service providers who ship and deliver your orders
• Providers of security and payment services
• Shipping and mailing vendors
• Providers of digital analytics services
• Third parties that help us communicate with you
• Marketing and advertising companies that help us learn about our customers or deliver advertisements
• We might also share information with the vendors and manufacturers of our products and services to respond to your reviews and questions

In association with financial products and services.

• We work with third parties to offer financial products, such as The Home Depot credit card and home improvement loans
• We share information with these third parties so that they can provide you with tailored information about products and services and special offers
• These third parties also have their own privacy statements that set out the manner in which they will collect, use and disclose personal information
• We encourage you to review each third-party’s privacy statement at the time you submit your application for such financial products

To provide extended warranty services.

• If you purchase a The Home Depot Extended Warranty Service you will be required to provide information such as your name and address to our warranty service providers
• If you purchase products at The Home Depot we may share your information with the third-party providers that offer extended warranty services for follow-up to offer such services at a future date
• We limit by contract the ways they may use your information to provide The Home Depot Extended Warranty Services
• We encourage you to review each service provider's privacy statement at the time you submit your personal information for such services

With any successor to all or part of our business.

• For example, if all or part of our business is sold or otherwise acquired, we may sell or disclose our customer lists and other personal information we collect in preparation for or as part of that transaction

If we think we have to in order to comply with the law.

• For example, we will disclose information to respond to a court order or subpoena. We may also disclose information if a government agency or investigatory body requests it.

With our business partners.

• For example, we might disclose information to one of our Affiliates or a business partner who is running a joint promotion with us or who provides a product or service in partnership with us
• And we may disclose information to joint marketing partners

With advertising and marketing partners.

• To manage and deliver advertising, including by placing ads on the websites and applications you access
• To measure the effectiveness of our advertising campaigns
• To identify the ads you have already seen, so that you don’t have to see the same ads too many times
• To better understand your preferences and interests

For security and fraud prevention.

• We will disclose information to detect, prevent, and investigate fraud or other unlawful activities
• We may also disclose information to collect debts or recover unreturned rental items

At your direction.

• For example, if you ask us to provide your information to a third party to facilitate the delivery of services or resolution of a dispute

Below, please find information about our disclosures of personal information for our business purposes:

• Identifiers, Commercial Information, Business Information, and Property Information
  • Disclosed to: Service providers; Product Manufacturers and Extended Warranty Providers; Joint Marketing Partners; Financial Service Companies; Advisors and Consultants; Law Enforcement, Public and Government Authorities, and Others; Affiliates and Subsidiaries; Advertising Partners and Marketing Companies; and Successors to All or Part of Our Business.
• Internet Activity, Demographic Information, Location Information, Employment Information, and Inferences:
  • Disclosed to: Service providers; Joint Marketing Partners; Advisors and Consultants; Law Enforcement, Public and Government Authorities, and Others; Affiliates and Subsidiaries; Advertising Partners and Marketing Companies; and Successors to All or Part of Our Business.
• Payment Information
  • Disclosed to: Service Providers; Financial Service Companies; Advisors and Consultants; Law Enforcement, Public and Government Authorities, and Others; Affiliates and Subsidiaries; and Successors to All or Part of Our Business.
• Video/Audio Recordings and Biometric Information
  • Disclosed to: Service Providers; Advisors and Consultants; Law Enforcement, Public and Government Authorities, and Others; Affiliates and Subsidiaries; and Successors to All or Part of Our Business.

Manage Marketing Preferences

You can register or change your preferences to receive or not receive marketing communications from us by viewing the My Preference Center page. Please allow sufficient time for your preferences to be processed. Even if you opt out of receiving marketing messages, we may still contact you for transactional purposes like confirming or following up on an order or service request, responding to customer service inquiries, asking you to review a product or service you have ordered, or notifying you of product recalls or rebates. And you may continue to see general audience marketing, such as The Home Depot ads on other websites that are placed based on the content available on the sites. If you later opt back into getting marketing communications from us, we will remove your information from our opt out databases.

Registered website users can update their information at the My Account section of our website. If you are not a registered website user, refer to the Contact Us section below for information about how you can contact us.

Our Sites and Children

Our websites and device applications are not created for children. To our knowledge we neither collect online information from nor sell nor share information regarding children under 18. If you are a parent or guardian and think we have information about your child, please email [email protected]. To learn more about how to protect your child online, visit the FTC's www.OnGuardOnline.gov. You may also want to read the helpful information about children and privacy that the FTC provides on the Protecting Your Child's Privacy Online page.

State Privacy Rights & Report

Depending on the state in which you reside, you may have the following privacy rights, subject to statutory limitations:

• Right to Know and Access: Consumers have a right to request information about the personal information that we collect, use, disclose, share, and sell, including requesting the specific pieces of personal information we have collected about them. Residents of Oregon also have the right to request a list of specific third parties to whom we disclose personal information.
• Right to Delete: Consumers have a right to request the deletion of personal information that we have collected from them, though we may be permitted to retain personal information for certain purposes.
• Right to Correct: Consumers have a right to request that we correct inaccurate personal information.
• Right to Opt Out of Sales and Sharing or Using for Targeted Advertising: We disclose your information to select third parties to enhance your experiences with us, to improve our ability to serve you, to keep you aware of our products, services, and offers, and to tailor the offers and promotions displayed to you online by select third-party advertisers to your interests. Some laws may treat some of such disclosures as sales or as a sharing, and consumers have a right to direct us not to sell or share their personal information and to opt out of certain targeted advertising where information is processed across unaffiliated or differently branded websites and applications.
• Right to Limit the Use of Sensitive Information: Consumers have a right to request that we use and disclose certain sensitive information only for certain purposes permitted under law.
• Right to Opt Out of Profiling that has legal or similarly significant effects. We do not profile individuals for purposes to which this right applies.
• Non-Discrimination: We may not discriminate against you for exercising your rights. We may, however, provide a different level of service or charge a different rate if the difference is reasonably related to the value of your information.

If you would like to submit a request to exercise one of these rights, please visit our Privacy & Security Center - Submit Your Request page or call us at 1-800-394-1326. For help submitting a request online or via phone in one of our stores, please visit the customer service desk. Residents of states that offer the right to appeal may also contact us using these methods to appeal a decision we make relating to your rights request, subject to applicable law.

If you would like to exercise your right to opt out of the sale of your personal information or the sharing or use of your personal information for targeted advertising, please click here: Do Not Sell or Share My Personal Information. We also recognize the “Global Privacy Control” (GPC) to allow you to opt out of the sale of your personal information and the sharing of your personal information for targeted advertising on homedepot.com. The GPC is a proposed specification designed to allow Internet users to notify businesses of their privacy preferences, such as whether or not they want their personal information to be sold or shared. To learn more about the GPC and how you can use it to opt out of the sale or sharing of your personal information you can visit their website here. If you visit our website with a browser transmitting GPC, we will not share for targeted advertising or sell your personal information associated with your visit. If we are able to recognize you when you visit our website (e.g., because you are logged into your account), we will associate your opt-out preference with your account. And if we recognize you on subsequent visits, including when you use other devices or browsers to log in to your account, we will respect your opt-out preference until you change it. If you visit our website using a browser that does not transmit GPC or using a browser or device that you have not associated with an opt-out preference, click the Do Not Sell or Share My Personal Information link above to register your opt-out preference.

For certain requests, we require that you provide the following information:

• State of residence
• First and last name
• Email address and confirmation that the request is submitted by a natural person (for requests submitted online)
• Phone number (for requests submitted by phone)
• Postal address

The information that you provide will be analyzed to determine whether we can reasonably verify your identity. We may need to obtain additional information from you to process your request. For example, if we determine that the information provided is not sufficient for verification, you may be prompted to answer a few questions.

If you submit an email address with your access, delete, or correct request, we will send an email to you, asking that you confirm that we have the correct email address within six (6) days of receiving the confirmation email or your request will expire. If you do not see an email from us, please check your spam folder.

There may be circumstances where we may not completely fulfill your request, as permitted under applicable law. For example, if you submit a request to delete your personal information, we may need to retain certain personal information to complete a transaction, detect fraud, or comply with our legal obligations.

If you are an authorized agent acting on behalf of a California resident, or acting on behalf of resident of a state with a similar legal requirement, please send your request to [email protected] and include the following information about you and the person on whose behalf you are submitting the request: full name, mailing address, email address, and phone number. You should also provide proof of your authorization to act on the other person's behalf. We will contact you for additional information once your request has been received. Note that we may require the consumer to verify their identity and confirm your authority as the agent.

We have compiled information about the number of California privacy rights requests we received in the previous calendar year and how we responded to them. Please view the California Privacy Rights & Report to view the report.

In addition to the choices offered on the Do Not Sell or Share My Personal Information page, please read the section below entitled Our Tracking Tools for information about how to control certain digital tracking tools and targeted internet advertising.

Financial Incentive and Loyalty Programs

Residents of certain jurisdictions also have the right to opt out of financial incentive programs we may offer. Individuals should see the terms of the program they join for a description of the financial incentive, including the categories of personal information that are collected, information about how personal information is valued, and instructions on how to opt in or withdraw from that program. The terms for our Pro Xtra program can be found here: Pro Xtra Terms & Conditions.

If you delete your Personal Information, we can no longer match your Identifiers to track your spending or other activity that are necessary to earn awards, discounts, and other benefits as described in the Pro Xtra Terms & Conditions. If you choose to opt out of the Pro Xtra financial incentive and loyalty program, you will lose all Pro Xtra benefits.

Below, please find information about our disclosures of categories of personal information in our financial incentive and loyalty programs for our business purposes:

• Identifiers (including Account Login Credentials), Business Information, and Commercial Information:
  • Disclosed to: Service providers; Product Manufacturers and Extended Warranty Providers; Joint Marketing Partners; Financial Service Companies; Advisors and Consultants; Law Enforcement, Public and Government Authorities, and Others for legal purposes; Affiliates and Subsidiaries; Advertising Partners and Marketing Companies; and Successors to All or Part of Our Business.
• Internet Activity and Employment Information:
  • Disclosed to: Service providers; Joint Marketing Partners; Advisors and Consultants; Law Enforcement, Public and Government Authorities, and Others for legal purposes; Affiliates and Subsidiaries; Advertising Partners and Marketing Companies; and Successors to All or Part of Our Business.
• Payment Information
  • Disclosed to: Service Providers; Financial Service Companies; Advisors and Consultants; Law Enforcement, Public and Government Authorities, and Others for legal purposes; Affiliates and Subsidiaries; and Successors to All or Part of Our Business.

Sensitive Personal Information collected as part of our financial incentive and loyalty programs may include:

• Account login credentials to provide access to your account – Service providers; Product Manufacturers and Extended Warranty Providers; Joint Marketing Partners; Financial Service Companies; Advisors and Consultants; Law Enforcement, Public and Government Authorities, and Others for legal purposes; Affiliates and Subsidiaries; Advertising Partners and Marketing Companies; and Successors to All or Part of Our Business.

The Home Depot is committed to providing our customers with valuable, personalized experiences. In the course of doing business with you, some of the information collected for our financial incentive and loyalty programs may be combined with other information we collect about you to make inferences about your preferences and interests. We use those insights to identify whether you or others may be interested in certain products or services offered by us or third parties. Along with using those insights to engage with you, we may disclose information that does not directly identify you (such as your device identifier, IP address, or other information associated with your online browsing activities) with select third parties for their and our advertising and marketing efforts. These third parties may use the information we provide to deliver tailored advertising to you on our and third-party digital properties. We may be compensated for this information. Our disclosure of such information may be considered a “sale” or “sharing” of personal information as defined under certain state laws. Below please find information about these disclosures for information collected solely for our financial and loyalty programs:

• Identifiers (such as device identifiers, IP addresses, and hashed email addresses that do not directly identify you) and Commercial Information.
  • Disclosed to: Advertising Partners and Joint Marketing Partners.

You may opt out of such disclosures by clicking Do Not Sell or Share My Personal Information. We do not “sell” or “share” other categories of personal information. We do not sell or share Sensitive Personal Information (Account Login Credentials) we collect for our financial incentive and loyalty programs.

For more information about Personal Information, including Sensitive Personal Information that may be collected about you outside of our financial incentive and loyalty programs and may be sold or shared for targeted advertising purposes, please see the “What Do We Collect” section above.

Security

When you place orders on our websites or through our mobile applications, all of your order information, including your credit card number and delivery address, is transmitted through the Internet using Secure Sockets Layer (SSL) technology. SSL technology causes your browser to encrypt your order information before transmitting it to our secure server. SSL technology, an industry standard, is designed to prevent someone other than operators of our websites from capturing and viewing your personal information.

While we use industry standard means to protect our websites and your information, the Internet is not 100% secure. The measures we use are appropriate for the type of information we collect. We cannot promise that your use of our websites or mobile applications will be completely safe. We encourage you to use caution when using the Internet. Online access to your personal information is protected with a password you select. We strongly recommend that you do not share your password and that you use unique passwords for all of your online accounts.

Links

Our websites contain links to third-party websites. If you click on one of those links, you will be taken to websites we do not control. This Privacy and Security Statement does not apply to the information practices of those websites. You should read the privacy policies of other websites carefully. We are not responsible for third-party websites.

Contact Us

If you have additional questions, concerns, would like information about how customers with disabilities may access this Privacy and Security Statement in an alternative format, or have questions about how to exercise your rights, you can call us at 1-800-HOME-DEPOT (1-800-466-3337) or reach us by email at [email protected]. You can write to us at:

The Home Depot

Attention: Privacy Official Customer Care

2455 Paces Ferry Road, Atlanta, GA 30339

Changes to this Privacy and Security Statement

Effective Date: January 1, 2004

Last Revision Date: June 27, 2024

From time to time we may change our privacy policies. We will notify you of any material changes to our Privacy and Security Statement by posting an updated copy on our website. Please check our website periodically for updates.

Our Tracking Tools

We collect personal and other information using digital tracking tools, such as cookies and web beacons, when you use our websites or mobile applications, interact with our emails or applications provided on connected devices, or otherwise engage with our digital offerings. We also partner with third parties that collect information this way. These third parties may place similar tracking tools on our websites, applications, and advertising to facilitate tracking, advertising, and measurement services.

The tools may collect information about your activities over time and on various digital services offered by us or others.

The tools that we, our vendors, and third parties use include:

• Browser and flash cookies. Cookies are small text files that websites send to your computer or other connected device to identify your browser or to store information or settings. Your browser may provide the ability to be notified when you receive certain types of cookies and how to restrict or disable certain cookies. Flash cookies generally can be disabled only by accessing Adobe Flash settings (information available here)
• Server logs, which record information about the device, browser, operating system, network, and other resources you use to access our digital services
• Web beacons and pixels. These are small electronic images deployed on websites and emails that collect information about how users interact with content
• Application software. Software in our mobile and other connected-device applications collects information about how you interact with the digital services

We, our service providers, and third parties use the information collected via these tools to:

• Identify new visitors and users
• Recognize returning customers
• Learn how you came to access our digital services
• Keep you logged into our digital services
• Personalize your experience on our website, device applications, and third-party social networking websites, plug-ins and applications
• Identify your location as determined by the IP address of your devices
• Optimize and tailor our websites and device applications
• Make product recommendations and provide you with advertising content in which we think you will be interested. As part of this customization, we may observe your behaviors on our device applications, our websites, or on other websites and applications. We may also get information about your browsing history and online activities from our trusted business partners and vendors
• Better understand our audience, our customers, our website visitors and device application users, and their respective interests, including by learning about your online activities across devices
• Provide correct pricing and ads for the local store you select

Online Interest-Based Ads

We work with digital advertising and marketing companies to provide you with ads that meet your interests and that enhance your experience with us and with select third-party advertisers. These ads may be displayed on websites or device applications operated by us or third parties, and they may be based on information about your activities or preferences collected by us or third parties. For example, if you visit another website and provide your ZIP code, you may see advertising for products available at The Home Depot Store near you on another website. We work with third parties to monitor and optimize ad delivery so that you don’t receive the same ad too many times and to help determine whether you were interested in the ads. As noted above, these third parties collect information with their own cookies, pixels, and related tracking technology.

Certain coalitions of advertisers allow consumers to opt out of receiving interest-based advertising from members of the coalitions. Please follow the links below to opt out of receiving interest-based advertising from members of these coalitions. You will need to exercise these opt outs on each browser on each device for which you wish to opt out of interest-based advertising.

• Digital Advertising Alliance opt out
• Network Advertising Initiative opt out

Some of the social media platforms we work with may serve you with interest-based advertising on their platforms. In addition to or instead of the opt out mechanism linked above, you may be able to opt out of their interest-based advertising by changing your advertising preferences in the platforms after you log in.

Limit the use of mobile device advertising identifiers: You can adjust your advertising preferences on mobile devices through your device settings:

• iOS Devices: Go to Settings > Privacy & Security > Apple Advertising > Personalized Ads
• Android Devices: Go to Google Settings > Privacy > Advanced > Ads > Opt Out of Ads Personalization

When you opt out of receiving targeted advertising, you may still see general audience advertising regarding our products and services. We may deliver advertising to a general audience or place advertising on websites and other platforms that relate to our advertisements. For example, if you opt out of targeted advertising and visit a do-it-yourself website, you may see advertising on the website that promotes products and services related to the content.

Controlling Our Tracking Tools

This section provides you with information about the options available to you to control our tracking tools.

Disable browser cookies: Your browser may give you the ability to control cookies, some of which may enable third parties to collect data about your use of our websites. You can adjust your browser settings to block all cookies. Certain browsers also allow you to limit the blocking of cookies to specific websites. Instructions for blocking cookies on commonly used browsers can be found at the links below. You will need to adjust the settings on each browser and on each device for which you wish to block cookies. Please note that disabling cookies may limit the functionality of our websites.

• Internet Explorer
• Microsoft Edge
• Chrome: Instructions for blocking cookies from a specific website
• Firefox: Instructions for blocking cookies from a specific website
• Safari

As described on our Do Not Sell or Share My Personal Information page, if you disable cookies or clear your local storage on your browser, our Opt Out of Sale tool will no longer work.

Disable Flash cookies: Third parties may collect data about your usage of our websites via Flash cookies. To disable Flash cookies, follow these instructions. This setting will need to be adjusted on each device for which you wish to block Flash cookies.

We may update this section from time to time with information about new tools that may be available to you to register your preferences.

Your Choices Regarding Location Information

If you use our mobile websites, mobile applications, or other smart device applications we may collect location data obtained from your device. If you use our websites, we may collect location data obtained from your IP address. We use this location data to find our nearest store to you, provide product pricing and availability at our stores near you, provide you with coupons and other offers based on your location, and provide driving directions to our stores. Certain of our device applications may also use this information to determine if you are shopping in one of our stores. If you are, we present you information relevant to in-store customers. For many devices, you can disable our collection of location information in the settings menu of your device or via device portals.

Automated License Plate Recognition (“ALPR”) Usage and Privacy Policy

We may use ALPR Systems where not prohibited by law and in accordance with our Privacy and Security Statement. For purposes of this ALPR Usage and Privacy Policy, the following definitions apply:

• “ALPR System” means a searchable computerized database resulting from the operation of one or more mobile or fixed cameras combined with computer algorithms to read and convert images of license plates and the characters they contain into computer-readable data.
• “ALPR Information” means information or data collected by an ALPR System.

We may collect and use ALPR Information for fraud prevention, security, and asset protection purposes (“Authorized Purpose”).

Select associates and independent contractors with an Authorized Purpose, including, those in our security, asset protection, information technology, and legal departments (“Authorized Personnel”) will be authorized to use or access the ALPR System or collect ALPR Information. Select asset protection associates are responsible for implementing this ALPR Usage and Privacy Policy. Authorized Personnel will undergo training on the appropriate access and use of ALPR Systems and ALPR Information in compliance with applicable privacy and security laws.

To ensure the security of ALPR Information and our compliance with applicable privacy and security laws, we will maintain and periodically check our ALPR System access records.

In accordance with our Privacy & Security Statement, we will not sell, share, or transfer ALPR Information to a third party outside The Home Depot, except in limited circumstances, including:

• To our service providers so that they may perform services on our behalf; however, we may permit these service providers to use ALPR Information that has been anonymized and aggregated for the improvement of their services; and
• For the purposes of (1) ensuring the safety and security of our customers, associates and third parties, (2) protecting our rights and property and the rights and property of our customers, associates and third parties, (3) complying with legal processes, or (4) satisfying other legal requirements.

To identify and correct data errors, Authorized Personnel will periodically compare license plate readings recorded and license plate images captured by the ALPR System.

In accordance with our Privacy & Security Statement, we will retain ALPR Information for as long as necessary for the Authorized Purposes and regularly destroy ALPR Information when we determine its retention is no longer necessary, unless we are informed that we must retain the ALPR Information to comply with legal processes or to satisfy other legal requirements.

If you have questions about this ALPR Usage and Privacy Policy, please send an email to [email protected].

My Account Registration and Use

My Account registration is a service provided by our website. You do not have to register to browse our website. We may require that you register with a My Account to make online purchases. When you register, you are asked for personal information such as your name, address, phone number, email address, and a username and password that you select. You may also optionally provide information regarding your interests and home improvement projects or register your credit cards. This information may be used to help make your online shopping quicker and easier, by pre-filling certain parts of your shopping information.

View the Terms and Conditions that govern your registration and use of our My Account service.

The Home Depot Foundation

As noted above, this Privacy and Security Statement applies to interactions between The Home Depot Foundation (“Foundation”) and the Foundation’s donors, volunteers, grantees, and website visitors. The Foundation may collect information about you when you visit the Foundation website, apply for a grant, register for a fundraising event, volunteer for a charitable project or make a donation to the Foundation. The Foundation uses this information to process your request, learn about how people use and interact with the Foundation’s website, improve its services and communicate with you about the Foundation, grants, or Foundation-related events. Except as described in this section, the Foundation will not sell, share, or trade your name or other information that reasonably identifies you with any other party. The Foundation may share such information with trusted third parties (e.g., The Home Depot and service providers) that assist the Foundation in operating its website, reviewing grants, conducting its fundraising events or operating its charitable business. The Foundation permits these third parties to use the information only in support of and as directed by the Foundation. The Foundation may also share such information with a legal successor to the Foundation and with other third parties if we believe we have to in order to comply with law and legal process. The Foundation will not send donor mailings on behalf of other organizations.

View The Home Depot Foundation page to read more about the Foundation and its support of our communities.